Voonik Tech Complaints & Reviews

Address: Surat, Gujarat

Website: www.voonik.com

Dear Sir,
I have ordered a dress for my mother. But I didn't like it. It was seem to be different and my mother extremely hated it.
So I want to return it. I have that return Authorization number, that is-KSFJK.
So please gave me any solution how can i return it to you
My number is- [protected]
Thank you
And please gave me reply and information.

Nov 9, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi CuitEeAngel,

We are sorry to hear that the product we sent did not match your expectations. We have initiated refund on 07 Oct, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 560045

Website: Voonik.com

I bought this product about an month ago. i got the different product from the company so i return the product and take my money back. but from a month they won't refund my money back in my bank account
product details:-
Order No : R[protected]
Seller: Priyanka Creation
product name- Georgette Anarkali salwar suit
product link-
http://www.voonik.com/products/georgette-anarkali-salwar-suit-1
my contact no- [protected]
i place this order on[protected]
and they deliver this product on[protected]
i return this product as their policy on date[protected]
so i made this complain for telling them please give me my money back

May 20, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Anshulvijay,

We sincerely regret the experience you have been through. Please share the reverse pick receipt at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Oct 10, 2016

Updated by anshulvijay i sent you reverse pick of receipt so please check your email and tell me about further process

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Address: Jodhpur, Rajasthan, 342003

Website: www.voonik.com

Sir,
i have ordered pack of four tops with order no.R[protected] form voonik cloths online . due to some issue i have returned the tops n demanded for return within provided time period. its been three months now n i have not recieved the amount . inspite of complaining n strict warnings no action has been taken n no response is given by the company .kindly take some serious n strict action against this irresponsiblen careless attitude of company towards customer n help me to get my money back

Nov 10, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Kavita,

We are sorry for the trouble caused. We notice that the refund was initiated on 22nd July, request you to check in the bank with the Reference_ID => N[protected]. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Moradabad, Uttar Pradesh, 244001

I have placed order and return the product but still i have not received the amount. Order no is r[protected]. Return slip attached you so plz retue my amount as soon as possible

+1 photos

Nov 8, 2016

Complaint marked as Resolved

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Tarannum,

We are sorry to know that you haven't received the refund. We have initiated refund on Oct 7th, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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sriramkannan

from Chennai, Tamil Nadu

Oct 5, 2016

Worst Ever Delivery time .
No Proper response or communication on the status of the order.
Item ordered on 10th september, Expected delivery was on 23rd september.
Till date the items have not reached also no one has communicated regarding the delay!!! :(

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Sriramkannan,

We are extremely Sorry to hear that you haven't received your product on time. Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Sir i was shopped sandals 29 septembr 2016 order no awb[protected] orderno m[protected]-1 i oredered that product because of buy 1 get 1 free but i paid full amount of money but i received only one pair i send a mail to that company but no use please send offer pair of sandals or return of this product

Nov 14, 2016

Complaint marked as Resolved

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Mopuri,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product BOGO offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team MrVoonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.

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Address: Surat, Gujarat, 395002

Website: Voonik

I purchased two products from voonik online shopping for d first time. But as i didn't liked d materials n fabric, i returned it d very next day. The courier boy came n picked it up giving me a receipt in return. And now it have been more than 20 days but the company is not refunding the money. I called several times every single day to the customer care but even their response is too bad. I was also been asked to send the pictures of my pickup receipts at [protected]@voonik.com. And that too i did for twice. But they did not even replied. And now i am so very disappointed n disgusted with the service that i swear, i seriously swear not to shop anything from this disgusting online shopping centre. I really don't want anything but i want my money back.

Voonik Tech customer support has been notified about the posted complaint.

Oct 04, 2016

Updated by Preeti Karmakar Singh Voonik — Not refunding my money even after I have returned d products

1 Review
Pr Preeti Karmakar Singh on Oct 4, 2016
Mark as Resolved
Order ID: R[protected] and R[protected]

I purchased two products from Voonik online shopping for d first time. But as I didn't liked d materials n fabric, I returned it d very next day. The courier boy came n picked it up giving me a receipt in return. And now it have been more than 20 days but the company is not refunding the money. I called several times every single day to the customer care but even their response is too bad. I was also been asked to send the pictures of my pickup receipts at [protected]@Voonik.com. And that too I did for twice. But they did not even replied. And now I am so very disappointed n disgusted with the service that I swear, I seriously swear not to shop anything from this disgusting online shopping centre. I really don't want anything but I want my money back.

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K

khamu

from Dombivli, Maharashtra

Oct 5, 2016

I want to refund saree because of so transferent and not enough long as per my size

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Khamu,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Address: Kolkata, West Bengal, 700071

Website: mrvoonik.com

To
Team mrvoonik

Sir/madam,
I have received today (04.10.15) the sydney shoes blue m[protected] through xpressbess courier service, which i booked online. The shoe code is 211478, but my complain is that when i was going to book the abovementioned shoes, i saw the advertisement against the shoe is : "buy one get one free". That's why i have ordered online. But now i received only one pair shoe. So why have you given that type of worthless advertisement i. E "buy one get one free"? Its not fare. I think i will take necessary action against your advertisement.

Thanks
Rupam nath
Cotton casuals (I) pvt. Ltd.
3rd floor, behind golden park hotel, kolkata : 71

Nov 7, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Ranju,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product BOGO offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Rupam,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product BOGO offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.

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Address: Mumbai City, Maharashtra, 400071

Website: www.voonik.com

Dear team voonik,

Beautiful orange embroidered. Was buy one get one offer but u send only one product please kindly reply the mail and i want another beautiful orange embroidered frock. With order number r[protected]

Dont cheat customer because i booked for cousins twins sisters i need to order saree and lenga also or else contact me contact number [protected]

Nov 4, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Voonik Tech Customer Care's response Hi Ranju,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product B1G1 offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Gurgaon, Haryana, 122001

Website: www.voonik.com

Hello i have ordered for a korean dress of order number through online payment on[protected] and i got the product delivered on[protected].Instead of the product i have ordered i got another dress of complete different look and size so i kept it for return on the same day of delivery. While in the returning process i choose voonik credit instead of bank transfer. Now my problem is that i want my refund into my bank account so what is the solution for this?

Nov 7, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Swap2411,

We are sorry to hear that the product we sent did not match your expectations. We have initiated refund on 04th Oct, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Kolkata, West Bengal, 700028

Hello,

I am nibedita mondal. My order id was r[protected]. I have ordered one salwar suit materiel on 18th september which i have received but the design is totally different than what i selected. The cloth quality is also very bad. I want to get my money back and send the suit piece back. I have tried contacting so many times. Nothing worked. Can anybody please get back to me in biswas. [protected]@gmail.com???

Thanks

Nov 8, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Voonik Tech Customer Care's response Dear Sudipta,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
The product will be collected from the given address within 2-3 working days, Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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R

Remedial Ferandes

from Ujjain, Madhya Pradesh

Oct 4, 2016

Received Balodis Tech order AWB[protected] on 23/9 paid Rs. 547/-.Refer to my order no. R[protected] I have received the item which was not ordered. Now since more items are yet to come, kindly adjust the amount paid - Rs. 547/- and arrange to take back the item given to me against my order.

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Remedial Ferandes,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [email protected]. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

P

p.dasgupta

from Delhi, Delhi

Oct 4, 2016

1. Order id :-r[protected] invoice no :-[protected]

i want to return the following material received yesterday from

the order booked and the material received is different so kindly return back the same .

Regards

c.Dasgupta

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi P.dasgupta,

We are sorry to hear that the product we sent did not match your expectations. We notice that you have returned the product and the refund was processed in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

દ

દીપક દેસાઈ

from Surat, Gujarat

Oct 4, 2016

I buy a arum brown chronogragh watch form your site but within 8 days watch doesn't work. so i want to return this watch

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi!

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Address: Ranga Reddy, Andhra Pradesh, 500049

Website: voonik.com

On 30th sep I placed the order in voonik and i paid the money also but i didnt get any message till now.even i didnt get confirmation.in freecharge it is showing the order number as R[protected].I got cashback alse.i called to customer care they are saying that the order number is invalidand they are not responding properly.i want that products or atleast refund the money.

Nov 9, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 27, 2016

simakaur's response Plz refund my money back. Product is not good

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Sowmya,

We are sorry to hear that you are unable to see the details of the order that you had placed. Please share your registered email id and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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S

simakaur

from Noida, Uttar Pradesh

Oct 4, 2016

Quality is very bad. I ordered first time in voonik . What is the refund process ? Plz I want my money back.

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Simakaur,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

K

khushbu karna

from Delhi, Delhi

Oct 4, 2016

Return the dress because it is not the correct order.the dress is different from what i received.plzzz return the dree or refund my money.

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Khushbu,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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I had ordered dress material from voonik. But received a fake order from balodis tech company with the same price of cod ordered on voonik. I thought it is from voonik and paid cod money. But the package contains some fake defective dress material. Customer care number for balodis and voonik is not working. I tried to call them several times. Please suggest what should be done now. I want my money back.

Nov 8, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Shilpatorgal,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [protected]@voonik.com. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Raigad, Maharashtra, 410218

Hello, my product name yepme rosa solid top mene return kr diya abhitak refund nahi hua he plz eska refund juld bheje q ki mera voonik account me order updates bhi galat diye ja rahe he wo time time pe clear or properly update kare

+1 photos

Nov 8, 2016

Complaint marked as Resolved

Oct 04, 2016

Updated by Dipali Ahire plz time to time order ka status update kro bahut confusion hota he

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Dipali,

We are sorry for the trouble caused. As discussed over the call, the refund was initiated on 2nd Oct, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Raigad, Maharashtra, 410218

7 color lifestyle yellow and red color saree ye product delivered nahi kiya koi aur dress material hi bhej diya sellerne

+1 photos

Nov 7, 2016

Complaint marked as Resolved

Oct 04, 2016

Updated by Dipali Mahale mera jo product he vo seller ne replace kr dusara bheja he plz ese replace karwaye ya mera refund kre ye seller ki galati he

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Dipali,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a Non-Voonik order to you. As discussed over the call, we have initiated refund on Oct 7th, it may take up to 3-5 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Gopal nayakjey

from Pune, Maharashtra

Oct 4, 2016

Order number R[protected] has to be dispatched to jeypore odisha latest by 24th September 2016.But Voonik shopping website failed to send the order in time and no response in customer care number.Be aware of the company. Gopal Chandra Nayak

Reply

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Gopal,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Rest assured, you will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Address: Chandrapur, Maharashtra

Dear sir,
I placed order on 28th july 2016 but still i have not received it and i also called many times on customer care no. But not any satisfactory reply i also tried to talk to their seniors but no one was worried about it. I also made payment at the time of buying.
Voonik.com
Order no. R[protected]
Contact me - [protected], [protected]

Regards
Sachin jain

Nov 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Voonik Tech Customer Care's response Dear Sachinbukhariya,

Apologies! The order stands cancelled due to logistical constraints hence we have initiated refund on Oct 18th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. As a good will gesture we have credited your Voonik account with additional Rs. 100 Voonik credits.
Request you to place a fresh order by using Voonik credits and will ensure a hassle free delivery to your doorstep.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Thane, Maharashtra, 400605

My mom has purchased to much of tight it take me suffocating, I want to return this good or please provide xxl, order no R[protected]-
Return Authorization number 6ZH-Q
Desitination code BOM/MAI
My no is [protected]
Please return this Goods this tummy shaper beige too much of tight, please exchange this product and it was buy 1 and get free, only 1 came product

Nov 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Voonik Tech Customer Care's response Hi Kamath,

We are truly sorry to inform you that we do not accept return/exchange for Lingerie, Tummy shaper, Swimsuits, Fragrances & Beauty products, Jewellery, Socks etc. The no return/exchange policy for the product is clearly mentioned in the product page. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Surat, Gujarat

Website: www.voonik.com

Humne ek saree order ki. par wo saree pe ek offer tha (buy 1 get 1 free) ka. to hume ek hi saree mili balki do nahi mili aur jo mila wo bhi ekdum ghatiya hai to please ap log is voonik app par kuch bhi nahi book karna. aur humne unko bohat baar call bhi kiya par koi respond nahi aaya.
To hum kehte hai ki ye fraud company hai.
Ye company jaldi hi band honi chahiye.
Chi chi chi chi kiya worst app hai voonik.
Aur ye saree ka cost tha 826 rupees.
Agar company waalo ap log mere message ko padh rahe ho to reply bhi kijiye.

Nov 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Pandey,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Pune, Maharashtra, 412207

Website: www.mrvoonik.com

Hi,

On 28th september i placed an order for 2 shoes under buy 1 get 1 free scheme.
I made the payment of rs. 1057.00 via online option thru icici bank via payu payment gateway with transaction id [protected].

However the money got deducted from my account and i did not receive the order confirmation neither i can see that in my placed ordered section in app.
Can you please refund rs. 1057.00 to my respective account.
Thanks
Sujit barge
[protected]

+1 photos

Nov 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Sujit86,

We are sorry to hear that you are unable to see the details of the order that you had placed . Due to some technical glitches the order was not captured. However, we notice that the amount was not captured by Voonik for this particular transaction. Kindly check with your bank for more details. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Hyderabad, Andhra Pradesh, 500027

Website: Voonik.com

Hi team,

I have placed order for 2 party packs t shirts which consisted of 8 tshirts.

Out of 8 only 1 was as per the size requested by me however the other 7 are very small.

The order numbers are : r[protected]

R[protected]

I have been chasing and calling voonik customer care however no luck

Request you to keep brand and exchange them asap as i will otherwise take an action and do posting across spreading the inconvenience caused to me.

Call me @ [protected]

Nov 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Voonik Tech Customer Care's response Dear Durgadhira,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to inform you that we are unable to accept your return request for order ID R[protected] and R[protected]. The order were delivered to you on Sep 4th and Sep 12th and our seller has only 15 days return/exchange policy. So you have exceeded the permissible return period.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Hyderabad, Andhra Pradesh, 500013

Website: Mr voonik

I buyed men shoes from mr voonik of size 7 few days back. But i got them of size 6. So i want to exchange them with size 7. Pls take them back and give me the shoes which i ordered. I am very unhappy about this. I already spoke in the customer care number. They said to keep about this in their mail. I kept it too but they did not react. I even called to the customer care number again but they did not lift. My order number is m[protected]. Pls exchange them.

Nov 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Domala,

We are sorry to hear that the product we sent did not match your expectations. We understand that you would like to exchange your product, but unfortunately this particular product is currently not available for exchange. We have initiated refund on Sep 21st, request you to please contact your concerned bank for the refund amount with the transaction ARN number- 05134046266002410189043. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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