Voonik Tech Complaints & Reviews

Hello sir/madam,

My name is saurabh kumar and i have place a order on voonik.com for artificial jewellery order name is jnj, order is confirmed & i receive a order no. R[protected] by sms, but still i don't receive any dispatch details. Also i don't able to track my order on www.voonik.com, so please help to track my order and information me accordingly.

Thanks.

I have ordered a saree whose order no. Is R[protected] and commodity id is[protected] . I want to return it because the quality of saree is very poor.

Sir,
This is to inform you that I had ordered the product (order ID (M[protected] on 5.9.2016 and got delivered on 17.9.2016 after a gap of 12 days and not on 10.8.2016 as mentioned in our mail. when it was delivered i saw that the size was 38 as preferred by me. But after a week when i wore it, it is small in size and does not fit to 38 size. I had contacted voonik on october 6 to return the product which was 19 days from the date of delivery which was 4 more days than the permissible return period. Sir, I had bought many products through voonik and i rate the company as the best. I hope that you will accept my return request and help me in this matter. Further i affirm that i will buy another shirt or pant for the same price or higher price if you permit.

Herewith i am enclosing the clip of my order ID

I have ordered a product from Mr. Voonik and paid twice for the same product (Rs351) and not getting any response from company end. Please note that the following details are mentioned below :-
1)Order number :- M[protected]
2)Email ID :- [protected]@GMAIL.COM
I have given my further details in the below image and after complaining about the same, Still i am getting no response.

I ordered some product (Order id # R[protected] on their portal and it was a very bad experience with me. First time they delivered wrong product, when I put a complaint against this then they asked to give one more attempt but again they delivered some different product. Again after firing complaint they were agreed to refund my money within 7-8 working days. But now more than 22 days have been passed and they are not refunding my amount. When I am trying to call on their customer care number[protected] then no one is responding there also and which is wasting my un-necessarily calling charges.

My kind request to take some action against this so that such kind of portals get some learning and stop fooling their customers.

Against the above order we have not received the amount but we have not taken delivery. Nobody responding at customer care phone no. Please confirm whether amount has been credited to voonik account or not. If yes then can I order for another against the deposited money?

This is in reference to my order no R[protected] dated[protected]. My order contains a dress of pathetic quality which is worthless w.r.t to the price you sought. Now in an attempt to return my product, I am totally frustrated with your system.
1) No 1 is picking up the calls on your customer care number [protected]. I have tried atleast 20 times with each time Rs 5 getting deducted. Who is responsible for this extra expenditure?
2)Even after sending 2 complaint mails on your email id, no revert is there. Are we foolish?
3)No landing page is there for your return link on your waste website. Are you guys fake or what?

Whatever it is, whosoever you are! I want my money back at any cost.
I am not going to spare you if I don't get the refund within 10 days.
Mind it!!

I am facing the following issues with my orders:

1. Unable to return (Size and Fit Issue):

R[protected] - Do Bhai SS-10-Black

2. Delivery Failed (Unable to take any action):

R[protected] - Red Printed Palazzo Pants

3. Return failed, unable to reconfirm return (Size and Fit Issue):

R[protected] - Yepme Jullian Long Jacket - White

4. Also I have several refunds pending of the following orders:

R[protected] - Blueberry Metal Gladiator Silver Cuff

R[protected] - Yepme Rosa Solid Top - Blue

R[protected] - Belle Fille WHITE &PINK S Sized 1712 SHORTS

R[protected] - Combo - Full Patiyala Salwar Purple & White

R[protected] - Combo - Full Patiyala Salwar Maroon & Black

R[protected] - Zachho Black Imported Foam TPR Sheet Sandals

The customer care helpline is unresponsive and the website is faulty. Me and my family have together bought over 25k worth of stuff from your site. I don't think you would want to lose customers like us. Kindly look into the matter as soon as possible.

Regards,
Bhavathi

Order id-R[protected]

I had placed an order - Order No : R[protected], for dupattas on Sep 16, 2016. There were two different vendors in this order. Only one of the order was delivered. I have already made the payment and its been one month since I placed this order. Have tried mailing customer care multiple times, but the response has always been that they will get back in 48 hours. I also tried calling customer care multiple times, but its always busy, and one time I got through I had told to refund my money, but there has been no action till now. Please look into the matter and refund the amount

There are items on underwear like women's shaper, lingerie & swimsuits where the size chart shows wrong data. If you order any item based on your waist size, it comes as very small size. While complaining, they tell that particular item in no-exchange/non-return; so they can't exchange to bigger size.

This way, they denying to return or exchange that item where that item will be no use for u.

I have raised return request for my order no. R[protected]-4 but it has not been processed yet even after calling customer care for many times. Please take my return request and collect the product. You can refund the amount on my voonik account.
Also I'm not able to raise return request through app. Voonik app is not at all updated in time.

Request you to do the needfull ASAP.

Please send the orders with order I'dR[protected], it has been so long since I have placed order and the estimated delivery was on october8 but till now I don't get any status on that. There is no proper customer service also for the same. All the numbers which are placed are fake.

I have ordered a chinos from the above mentioned site and they charged me twice for a single product.I have been charged two times Rs351 from the site and further their is no response from the site and humble request to look on my complaint.
My order number and details are mentioned below
Order number :- M[protected]
Email ID:- [protected]@gmail.com
Kindly help me in getting my refund back.

I have order for a top but transaction failed but the amount got deducted.

I still didnt get refund. then on next transaction was sucessfull.

Could you please check and refund the money ASAP.

Sir i have bought a sari but quality of cloth is very worst so please return it. Its not as like i look in the image so i want to return it so please resolve my problem very fast...
My order no is r[protected]
I want return my money in same account.
Customer name roma...
Shipping add.. Railway colony sipari bazar jhansi...
My mob. No... [protected]
Thanku...

Plz my mony refand to bank account no

Order No : R[protected]
Payment method : COD
I exchange this due to size issue and not yet received

I bought 2 sharee from voonik.com from 1st october 2016, order no - r[protected].
Company delivered 1 sharee (product) (ordered no - r[protected]-1) correctly but company delivered 2 sharee (ordered n0 - r[protected]-2), it totally different from what i ordered.
I called on company number [protected] but they not receiving call.
I tried 50 times to return the ordered but your website not responding
Customer support ticket no #2098124 (no reply after 36 hr)

Please take your product and return my money...

Contact me on
[protected]

Hi
Order no : r[protected]-1

I have already paid for this item via debit card and in my absence the courier person asked for money from the neighborhood and they paid too
Kindly return my amount
Courier person states that it's not prepaid since the amount has been mentioned in the bill.
Please take steps and return my amount as soon as possible.

I have the full transaction details

Thank you for using debit card ending 1020 for rs.868.00 in bangalore at voonik technologies p on[protected]:20:53:35 avl bal: rs.12907.00

Proof of amount being debited from my account.
Contact the person incharge and i need immediate reply