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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Mar 28, 2024
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VRL Logistics / VRL Group Phone Numbers

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+91 83 6230 7800
413
341
+91 80 2699 2525
118
98
+91 44 3532 6111
75
51

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Mobile
+91 93 4653 8108
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Fax
+91 83 6225 6612
+91 83 6223 7614

VRL Logistics / VRL Group Website

VRL Logistics / VRL Group Head Office Address

Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad
Hubli
Dharwad District
Karnataka
India
581207

VRL Logistics / VRL Group reviews & complaints page 14

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S
Skytech Pharma
May 24, 2022
May 25, 2022
This thread was updated on May 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor delivery and poor service

Address:Yadgir

Vrl from Bangalore and Manglore to Yadgir it’s too much poor service it’s effect to aver business I’m informing to management in Yadgir it’s too much poor customer service they dnt delivery goods when it’s reach to destination they deliver when we only gone and ask to them aver stocks that time they checking and give to us in there only and they dnt sent to aver shop also for checking weights also they telling us keep it in machine...
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RAHUL VAKHARIA
May 23, 2022
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Making us wait for getting the token and talking rudely

Address:opp. Kohinoor textile market,Salabatpura,Surat-395003

VRL logistics (pin-395003) opp. Kohinoor textile market. 2 boys consider themselves as the honour of VRL and talk rudely always when going to deliver the parcle everytime and always making us wait for the single parcle for getting the tocke ..I would consider u to change the staff and take the strict actions against them....
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S
sureshbdp
May 19, 2022
May 20, 2022
This thread was updated on May 20, 2022
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Item not delivered and misplaced (1052908036)

Address:VRL logistics, Hyderabad

We booked an Item on 6th May2022 to deliver from Khammam, Telangana to Kalamboli, Maharashtra.
Consignment/ tracking number of the item was:.[protected].

The status of item was showing product was in Hyderabad since last 10days.
The item was very important to us, but till now item was not delivered, please try to find where it is and do the needful.

Thankyou.
Suresh Bodapatla....
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R
Rohan Hanchate
May 19, 2022
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Rubbish world by driver

Address:Old kumbar Galli dharwad karnataka

My T R# 21314869
Bus number is 1669
this is pick up point BORIVALI {W} GOKUL HOTEL NEAR CHAMUNDA CIRCLE
We are waiting from 6pm and your bus delayed 30 minutes n skipped bus stop and your driver behaved rudely n blaming us...we are 1 men n 2 womens traveling with heavy luggages.....
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A
Appu2105
from Bengaluru, Karnataka
May 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier delay and refund required

Address:HOSPET VRL logistics(Regd Off:Bangalore Road,Varur , Hubballi)

I have given the courier dated 17May2022 at 5.30PM from Hospet to Bellary.
As discussed with courier team in Hospet, They further said that the courier will be reached by 18May2022 evening (Morning will be reached to Bellary hub ie. VRL office and it will be delivered by eve). But they haven't dispatched the courier, But they have forwarded the courier to Gangavathi and they said it will be reached by 19/05/2022 eve or 20/05/2022 evening.br...
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M
Manshi enterprises
from Mandideep, Madhya Pradesh
May 18, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Material not delivered in time

Address:Ward number 19 plote number 210 industry Area mandideep 462046

Hello Sir Madam I am Manshi Enterprises Pvt Ltd owner I got some material loaded in your VRL Mandideep material for Trivandrum has not reached there on the spot yet we are asking the details of peas from him if the transporter he abused us- I am abusing you many times in your webSide per camplen has been put, I have not got any solution for it yet, you tell me clear and some of my matter has not been removed from Indore, then you will tell...
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Racharla Venugopal
May 17, 2022
May 19, 2022
This thread was updated on May 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Almonds bag cut by yous

Address:R V GOPAL AND COMPANY MANCHERIAL TELANGANA 504208

We transported Almonds (BADAM) from Mumbai to mancherial on 09/05/2022 after reaching material at mancherial bag was damaged and shortage weight were 500 GMs I asked agent but no response and said this was happened somewhere in vrl not in mancherial TELANGANA I lost amount around 400/ RS...
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Raju P M
May 14, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is deducted but tickets are not not booked by you

Transaction id with gateway :[protected]
VRL order no- VB-2909199

I have made the transaction with VRL using Razorpay gateway payment, the amount is deducted from me but tickets are not booked by you. I have contacted Razorpay, below is the reply from them, kindly check this issue and resolve refund of money very soon. details are attached with with this email

Thanks & Regards,
Raju - [protected]...
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Pooja Varghese
from Mumbai, Maharashtra
May 14, 2022
May 18, 2022
This thread was updated on May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Our consignment no. 9013220943/04.05.2022

Address:Building No. B-1, Gala No. 13, Bhoomi World, 113, Pimplas Village, Mumbai-Nashik Highway, Before Kalyan-Biwandi Naka, Opp Tata Amantra, Pimplas, Thane

Pls note our following points against our complaint.

1) We had handed over our goods to VRL logistics on 5th May, 2022. We started our follow up with VRL customer care from 09/05/2022 as this consignment is very important for us to reach on time. However, since 09/05/2022, our goods are lying in Kanpur. Every day these people are saying will load today and definitely will reach tomorrow. Since today i.e. 14.05.2022, our goods...
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A
Arihant Logistics
May 12, 2022
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Parcel service about L. R no. 1055662347

Address:Nimbolliadda kachigudda hyderabad

Mere parcel ko pahunche hue 3 din ho gya h gowdown me. 9-5-22 ko kompally me . Or delevery abhi tak nhi huaa h. Or vanha ke supervisor se baat karte h tou kabhi koi bahana kabi mil nhi rha h karke ghuma rhe h. Or jab manager se baat karne ke liye kahte h tou koi response nhi milta. Kahte h no. Nhi h. Or ye koi nya nhi h pahle bhi 3-4 baar ho chukka h. Kahte h ya tou maal mat lagaoo. 2 baar tou maal ka dameged bhi ho chuka h. Or uska bolte...
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Umesh Angadi
May 12, 2022
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Payment Refund Pending from Last one month

I was booking bus from Bangalore to Mumbai on 26/03/2022.While booking amount got debited but booking confirmation was not done.I had to rebook with another transaction .Complaint was raised and also got the response from them that amount will be credited( Order no. VB[protected] within 8 to 10 working days .Now almost month has been passed but till date amount hasn't been credited to my account.
Also tried to call through the customer...
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vs s
May 11, 2022
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Not reached at delivery office after 9 days

Sir we have booked parcel lr no [protected]
But despite so many followup threw phones I am unhappy with your service that you are giving before .
My parcel is stuck at pune tpt for many days .
No my parcel is stuck at ahmedabad tpt from 4 days despite delivery office is just 33 km away.
I have also mailed you complain .
Please look into matter and give me delivery . It is very urgent thanks...
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A
Ankit K. Bhutada
May 4, 2022
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Delay more days

Address:Sangamner
Website:[email protected]

I was book the transport in 22-4-22 in chandigragh
Today are 4-5- 22 not giving a transport parcel
After 12 days wht is this????
Next time
I m not use the transport for Delay problem
Delivery are given to be a parcel with in 7 days
Why should I will take your service......
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U
Udaykumar Awati
May 4, 2022
May 16, 2022
This thread was updated on May 16, 2022
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New product damaged while delivering

Address:http://vrllogisticspackerandmovers.in/

I have booked transport to deliver my items(like, sofa set, bags, boxes, etc) from Bangalore to my Village and also took the insurance for new product(Sofa set) damage also. For this, I have paid 14000 + 750(insurance for sofa set).

The team deliver the items to my village but while carrying it they have damaged brand new sofa set in some places. So, I asked VRL team that while delivering the sofa set, in parts you damaged...
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Shankey singh
from Kanpur, Uttar Pradesh
May 3, 2022
May 3, 2022
This thread was updated on May 3, 2022
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Not delivered full consignment

Address:122/198 sarojini nagar kanpur

Vrl transport are not submitted full consignment before one year I complaint in serveral time but they can't take interest it's say only golmal ans...
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Poornchandra. Kambalimath.
May 3, 2022
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2 Parcel missing

Address:Kambalimath automobiles Hungund

We have 3 box parcel from shivamoga supreme auto ( Bajaj spares) in that we got only one parcel, other two parcels are not delivered yet, no bady is responding properly about the parcels, plz help us to reach our parcels... Kambalimath automobiles Hungund thank you
LR No of parcel is 34607487...
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Bhavaniprasad Lagudu
May 2, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Misbehaved when asked for excess rates for shipment

My self Aruna Pyla Proprietor of Anjana Traders Narsipatnam PIN-531116. We have been using VRL Logistics for our shipments from all over India. Recently we had a shipment which costs around 1000+ rupees. VRL TUNI, PIN-533401 has transported the shipment without our confirmation regarding the excess cost which should be paid for the shipment. After shipment they were expecting 1250 rupees additional money just for the transport from VRL TUNI...
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Mrs Punam Tommar
from Kanpur, Uttar Pradesh
Apr 29, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery and charged storage fees

Address:133/234, NEAR KANPUR AGRA TRAN SPORT, TRANSPORT NAGAR, KANPUR-208023 Kanpur Uttar Pradesh

To
The manager
Vrl logistics

Dear Sir,
This is to bring into your notice that Vrl kanpur has delayed my materials to me after keeping it for 4 days and when I spoke to Rahul Dwivedi (manager) there a day before yesterday he said no charges will be imposed, no one has informed m ed about the arrival of material from Pune, I tracked 4 days back that it reached kanpur. I made calls many times but no one...
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Raipur to surat niyol mei mera mall aaya maine raipur cg mei 500 pay kiya usle baad surat mei 70 rs mis.charges and hamali ke liye jabardasti humse vasul kiye gaye uske baad labor se hamali bhi extra payment manga gaya jabki humse phale hi hamali ke naam par paymenr le liya inhone
L.R no. [protected] sharad parakh ke naam se tha parcel...
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1301k
Apr 22, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour (Half of goods/materials not received)

Address:VRL Logistics Movers & Packers, KH. No-150, Near Shiv Mandir, Village-Dhulsiras, Dwarka Sec-24, New Delhi - 110077.

Dear Concern,
This is K. Karthikeyan. Shifted house goods from Delhi to Pune on 27.03.2022. Received some goods on 04.04.2022 that too in damaged condition. Till date didn't receive rest of the goods, its almost a month now and VRL concerned person were not giving any response and for last one week they are not picking up the calls either.
On 04.04.2022 while delivering goods to my location in Pune, VRL persons told that you...
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