VRL Logistics / VRL Group Complaints & Reviews

My self Aruna Pyla Proprietor of Anjana Traders Narsipatnam PIN-531116. We have been using VRL Logistics for our shipments from all over India. Recently we had a shipment which costs around 1000+ rupees. VRL TUNI, PIN-533401 has transported the shipment without our confirmation regarding the excess cost which should be paid for the shipment. After shipment they were expecting 1250 rupees additional money just for the transport from VRL TUNI...

To
The manager
Vrl logistics

Dear Sir,
This is to bring into your notice that Vrl kanpur has delayed my materials to me after keeping it for 4 days and when I spoke to Rahul Dwivedi (manager) there a day before yesterday he said no charges will be imposed, no one has informed m ed about the arrival of material from Pune, I tracked 4 days back that it reached kanpur. I made calls many times but no one...

Raipur to surat niyol mei mera mall aaya maine raipur cg mei 500 pay kiya usle baad surat mei 70 rs mis.charges and hamali ke liye jabardasti humse vasul kiye gaye uske baad labor se hamali bhi extra payment manga gaya jabki humse phale hi hamali ke naam par paymenr le liya inhone
L.R no. [protected] sharad parakh ke naam se tha parcel...

Dear Concern,
This is K. Karthikeyan. Shifted house goods from Delhi to Pune on 27.03.2022. Received some goods on 04.04.2022 that too in damaged condition. Till date didn't receive rest of the goods, its almost a month now and VRL concerned person were not giving any response and for last one week they are not picking up the calls either.
On 04.04.2022 while delivering goods to my location in Pune, VRL persons told that you...

LR no.[protected]

Product was damaged in the transit and has to be returned back to VRL Rajkot from VRL Visakhapatnam CL
Inspite the seller (consignor) submitted all the required documents damaged product is not retuned.Please check this matter unless seller receives the damaged product he will not process my refund my money got stuck because of VRL as reported by the seller....

Since 10 years my consignment is going through your logistics.
But from 3- 4 times your employee rejects to take it and miss behaves.
His name is Rajesh
Please suspend him...

Sir, i boocked one parcel from ahmedabad.
The details are below:-
consignor-maruti trading
consignee-bhavani sarees & readymade
lr no-[protected]
booking date[protected]

sir till today my customer did not get the parcel and when i went to vrl office from where i boocked the parcel they also dont know about the parcel and they did not gave me any proper reply. The cost of the material is arount...

This is with reference to the bilty number [protected] for my shipment from Erode to Jaipur.
After showing the ORIGINAL BILTY, the person in-charge at Jaipur Ram Niwas is refusing to release my material. We are a small startup based in Gujarat, and we get stitching done in Jaipur through a small artisan who doesn’t have a business stamp. We have been harassed by your jaipur branch. We have spent close to Rs 1000 already by going...

On 28 march 2022, our car Renault duster ( ka 25 MB 1747) was damaged by your bus no. KA 25 C 5631 infront of the BVB college Hubli, we had informed your vrl office they said that they will contact us soon but, till date we didn’t get any call from your staff. Please look into this issue...

Dear sir/madam,
we book VRL service for door delivery when shipment reach destination place at that time pune office ask extra amount other then our booked receipt amount and not delivery our shipment.
also we booked on 08.04.2022 and destination they got on 14.04.2022 the distance between from to destination place is 750 km approx. and they take more then 6 days please solve our query
VRL Tracking Number: [protected]...

I am a regular customer who use VRL buses for travel.
On 10, April 2022, I booked a bus to Sirsi. A pick up bus brought me to VRL office at Sheshadri Road at 8:26. I have not received the bus number or driver contact details. When enquired, they asked me to walk to Gandhinagar office and bus will leave by 9pm. I rushed without having food and walked for half an hour to reach out Gandhi nagar since the place was not familiar.
Till...

I opted for VRL cargo movers and packers to shift my things from Kalyan, Maharashtra to Rohini, Delhi. Vijay is he person I was in contact with. They took my parcel on 27th March 2022. I showed to delivery man that this parcel weighs 30kg in total. The quote was it will be 65Rs per kg of weight and that amounted to Rs1950. I made partial payment of Rs1500 at time of pickup. The VRL person Vijay called after 2 days and said that parcel weighs...

Vrl Logistics ltd booked consignment on date 28/03/22 but the status is showing transit to Salem. We have tried to contact the number several times to landline and mobile[protected] but not picking up and when we try with our phone numbers to[protected] always busy. Consignment number [protected] still status is unknown....

This is to bring to your notice that the office staff in gokak vrl office has behaved rudely and unprofessional. They are not co operative and behaving in in disciplinary manner. Hence I had to cancel my parcel and return it to sender. It's our request to teach your office staff to behave in proper manner....

LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
Already 3 days over and I'm follow up everyday by phone call still not find short one box .

Pls itz my request kindly Find the short one box and deliver to my address as soon....

LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
Already 4 days over and I'm follow up everyday by phone call then also not find short one box .

Pls itz my request kindly Find the short one box and deliver to my address as soon....

Pathetic staff. uneducated behaviour so dump.
Arrogant behaviour.

Do not go with any VRL service....

Greetings Sir/Madam.

on[protected] i canceled my ticket. After that I got the information within 7 work days, my amount will be refunded by my bank a/c, But still the amount is not credited. i called to so many VRL customer care, but i am not getting proper solutions. it's totally bad services giving to customer. they cheating to customer amount.
Original TRNO : 20837548
Original TRNO : 20837549...

Hello Sir/madam,

I have complaint regarding Satara VRL office branch- booking incharge.

Booking incharge making much more time for booking material. At time of any one come to your office for material booking you tolerate them....

Totally damaged our doors, while sending to customer, two doors coast almost 1lakh and above, we are well packed, but very pathetic service...