VRL Logistics / VRL Group Complaints & Reviews

I had requested for bike shift from Bangalore to Bihar. VRL team sent me a quotation of rs 4500. After bike pick up they sent me a different quotation and the amount got double to rs 9608.
Now they are ignoring my calls and no one ready to take the responsibility.
I need help . They are doing fraudulent activities to the customer.
Kindly help me out...

Hi sir
My parcel book on 14 dec 2021 and parcel received in pondicherry 20 dec 2021 and no body delivery to good in office in January I received call from driver i told to deliver good but no response and today i went to pick the good they asking 13000 rs original amount is 7523 and 4600 is storage charge please help me I add attachment...

Phone not lift and material not delivered and wrong answer...
Ir response...

I'm sharanya and I'm a business women of clothing and apparel. I usually transport my goods from other states to Chennai, I twice had a chance of transporting my goods via Vrl logistics (chrompet branch). Both my experience with VRL was literally poor.. The customer handling by VRL employees were quite a shocking to us. My first ever experience with VRL was, when I received my billing copy to my address, i was searching to locate the VRL...

Hi,
We had sent 3 packets of food grain from Chikodi to Bangalore on 5/1/22 but only 2 have reached so far. I did not even get intimation that 2 have reached. When I went to collect only 2 were found. I have been following up with VRL but their response is very cold.
I am not keeping well and I cannot go again to collect. I expect VRL to deliver the 3rd item to my home in Bangalore for their mistake.
It's almost 10 days...

I'm prajwal from Mangalore I'm a regularly depends on vrl logistic for receipt of goods from various places.Iam facing problem with the bad and arrogant behaviour of vrl staff of goods delivery section. mangalore.they are always give misleading information on queries and always make the customer to weit along....

Iam regular customer of VRL. Moving regular cargo on weekly basis to Bangalore from Ranipet office.. today cargo not booked booked due to harsh behaviour of sales person due to bill related issues..pls call to me discuss in detailed mob no [protected]...

We have transported some material through vrl and it was found damage during transportation we have mailed the issue but we haven't received any response yet. Due to the damage we are facing a loss in the project .Kindly provide us the solution for this, As we are regular client with vrl its a first time we are facing such issue from your end....

Hi I am traveling with your VRL bus date 10 Jan 2022 at the stop of solapur bus is stopped I have natural call o[censored]rine I have to go but driver started bus and not stopped using bad word to me and shouted with big sound please take action both the driver please...

I have transported my Honda Amaze from Jamshedpur (24th Dec) to Gurgaon (not yet received) and all POCs during the transit period do not receive the call and provide wrong information. I was told on the 8th day that my car has arrived Gurgaon and in order to receive it, i have to make the payment first and then collect my car. I paid the amount to the company’s current account and then asked to share the location of my car in order to pick...

VRL tumkur stop has cleanliness issues.

Toilets specially ladies toilets stinks and are in bad condition.

Why cigarettes are allowed in vrl premises.AC busses without windows closed make a nightmare experience after passenger enters bus....

Hi sir,

It's been long time that VRL tumkur food stop has issues with cleanliness. Ladies toilets are in pathetic condition.

Why you are marketing cigarettes in the VRL compound. People smoke and create a bad atmosphere around and with in the bus, specially AC busses will be nightmare as windows will be closed.

Please take better step to resolve these issues.

Huge fan of Dr Vijay...

Dear Sir,
As per observed This Vadodara branch person is very fraud . He is not committed person. He is not given to GSTN bill. After completion of overall payment.
Household items damage like refrigerator, Gas, SS Items, Double bed, Bike, AC, BOX .

Bike parts Missing.
Chair Missing.

Services not given after charge deduction like loading unloading....

LR number - [protected]
From Surat Station Road
To Bangalore Sarakkigate
Transporter ID - 29AABCV3609C1ZJ

This parcel was sent on 18th December and it was supposed to be delivered within 4-5 days, but it’s still not been delivered and I’ve been visiting the office everyday and they tell me that it’s been misplaced somewhere. Is this the service that y’all provide? I need a solution as soon as possible,...

Sir, i went to jigani parcel office on 25.12.2021, i was told to pay Rs.25 as hamali charges. after paying the amount, the manager told they will not put the material in my car. i have to pay extra un receipted tip to the labour sitting in the office. i asked why i have to pay extra charged i had already paid hamali charges, he replied it is for only unloading material from your vehicle.
with no option i loaded my material my car....

We have booked a parcel from amaravathi.
The parcel was now in hyderabad from 3 days, not yet moved the parcel to the destination place...

Bus No. KA25D4793 is not working & the staff gives vague reasons trying to fool passengers....

Hello i am sreepal from Visakhapatnam my firm name is Vasant emporium
I have booke goods in vrl ahemdabad to vrl Visakhapatnam on 1st of December it's been 22 days my goods have not been delivered
I have regularly contacted the concerned authority in Visakhapatnam about the same
Those people are saying ki they cannot and will not deliver the goods and telling us to collect it from the transport
It seriously...

09/12/2021

I sent a parcel to pollachi vrl office. Then after the delivery of the product to the vrl office they did not call the concern party via phone and let him know that the parcel has been arrived.

I had to trace it online and let my customer know that the parcel has been arrived. After my customer went there the person responsible for this behaved very rudely and badly.

My customer felt...

Hi Sir,

I have booked 1 parcel on 9th Dec from SURAT SAROLI A to RAYADURG, but when i check the status of this parcel still it's showing in surat, from past 9 days, i tried to contact multiple people to get status of this shipment but no one is responding properly. this shipment is very important to my business please help me to get it asap. [protected]

Lr Number : [protected]
Booking Details
Booked...