VRL Logistics / VRL Group Complaints & Reviews

I have booked a consignment from meerut on 23rd of Oct'21. 24th is has reached delhi. Till now it has not moved or updated in tracking. In tracking it is still showing its in delhi. Today is 27th Oct'21 . From four days it has not moved or still it didn't update in system. Some body kindly update this. That material is emergency....

I m bheemangouda booked 3 sit for Bangalore 3 adult and 1 child but vrl booking centre took 600 rupees extra for child and told to adjust in-between 2 sit I told when I have paid 600 for a sit will not adjust till kustagi and told to arrange 1 sit for child instead of that your vrl centre people argued and shouted at me please take strict action against them...

Dear Sir/Mam,

Lr No.[protected]

yesterday I got this parcel... one products has been found as damaged and unpacked...and 4 piece products are shorts.. From last few month we dealed with sender (A R Fashion) but never happened like this...So It seems mishandleing from your side... Somehow Unopened the parcel and took out products...

It is feeling very shocked then we will never transactions anymore...

Dear Team,

I have booked a ticket from Kalaburgi to Bangalore on Sunday(24/10/2021).
1st thing is they charged a high price of 1600rs and 2nd thing were they mentioned early morning 7:34 am they will reach Bangalore.
But we reached Bangalore at 11 am for this, today I am unable to go to the office(2000rs loss).

The bus got delayed due to some reason I knew that, if the reason was tire puncher or...

Hello
i booked material on[protected] vide lr no [protected] from hyderabad autonagar to karkal.
Material was delivered incorrectly, out of total 32 nos ( 30 nos correctly delivered and 2 incorrectly. Please find the other 2 nos and get it delivered. Please do the needful
thank you...

Bus No. is KA41D0446 Boarding From : VRL MAIN OFFICE PVS KODIYAL B At :[protected]:30:00 VRL LTD
In this bus ac wasn't working
Some charging switches are not working...

Our parcel has been booked from ajmera fashion, surat on 10/10/2021 with the LR number [protected]. The material received at salem TPT on 15/10/21. But it is not yet delivered to our destination komarapalayam. its been 8 days the parcel is in salem tpt. we have personally went to salem TPT and checked and found that the parcel was not there. we have checked with Komarapalayam branch also, it was not there. we have contacted the person in Salem...

I am complaining for the parcel from Delhi to Panipat of 5 kg have been charged under 50kg but as per volumetric calculation the parcel weight comes under 20 kg I have asked with booking vrl office for over charged they said as per bale dimensions it’s have been charged but I am not satisfied with the value charged as per this the value should be about for [protected]@2.7 and other charges as per bilti but I have to pay 300 for that small parcel...

I have booked a parcel in ur company from Bangalore to kolkata .consignment num is [protected] but not getting my delivery since 11 days.and it causing me so much lose .kindly make sure that I get my parcel by tomorrow. Other wise I have to take necessary steps for your company....

When we are going to the coimbatore, vellakinarpirivu vrl office for booking our product they told warehouse full so booking not available . its make a strukkle for dispatch our product on time to customer because we make a all transport document for vrl, vrl is the one of the best service for india but this kind of incident make bad name for your brand. please improve the service at this branch because not iam only had a this incident lot...

We had given one courier from sai maruthi agencies -hubli to Devashya communication -Sullia (DK) bearing GC No 32423359 on 16/3/21 but it has not been delivered to the party due to some lock down and the party had admitted to hospital timely he could not able to communicate us, in july he informed us as the consignment not received, then i enqiired in your office they said it has gone to bijapur, we enquired there, they have not received...

Tracking No.[protected] Bundles)
[protected][protected][protected]---
The bundles are in Guwahati from 12.10.2021 but we are not getting delivery from Athgaon main Branch, Guwahati.
so much poor service.
when we will get our consignment...?...

Dear sir/madam

My parcel mulki to anakapalli (Andhrapradesh) parcel is 50 kg items, in transit time parcel is opend and 25 kg item is missing now.. This is carless by the labour Or something so pls do needful..

....

Some cast-iron products purchased from Rajasthan.Kollam kadappakkada VRL unloading labourers brokened my item.They are careless peoples.Those people lost my money....

You ignorants,
The consignment No. [protected] dated 6th Oct is unmoved for 3 days at Howrah from 7th to 10th and then again at your VIJAYAWADA TPT From 12th Oct though 13 th is a working day and the consignment destination is just 8km from where it is and daily pickup and delivery vehicles move in regular course from your VJA TPT to VJA 1Town. Are the people at your VJA TPT are such ignorant. Though we called upon their mobile and...

As ur bus leave from shahpur by 7.15 it reach banglore by 6.15 but it was late by almost 1.5 hours late to banglore on 9th oct 2021 ... The bus was standing almost 1 hour near nelamangala VRL office it's ready disgusting and very poor service from VRL no time sense...

Hi.
My name is Mohammed Zahid and my company name is M/s Hafeez Leathers. From past 3-4 visits am witnessing a very rude behaviour from the guy who does the billing. I already have warned him that I will complaint about him but he is least concerned about it and I tried asking his name he never told me his name for which I have taken his photo without his consent. For every small doubts I ask him he is never bothered to answer me....

Very rude and unprofessional behaviour of the staff at VRL Bidar logistics. Not at all cooperative.

Also the Bengaluru office refused to book my package to Humnabad....

Dear Sir,
My consignment has received to Naroda, Ahmedabad.
and twice VRL person has charged 100rs each for my cosignment to take delivery, although my company has already paid for that.

Please look into this matter and provide refund for the same.
Docket No. - [protected]
[protected]...

As one of the best travel service provider need to fulfill the customers requirements with in the boundary of your book.

I'm very sad about the incident faced on VRL multi axel sleeper bus. We will book these buses in terms of safety and quality and not least larger space regardless of the cost. But the bus operators will not allowing to keep our lagguage in the lagguage room which is located at the bottom.
Kindly update...