VRL Logistics / VRL Group Complaints & Reviews

Iam travelling from Hyderabad to hubli bus no: KA41D1662
BUS cleaning not properly seat are fully dirty and full of mosquitos in bus even or opening of windows bus is with full of mosquitos...

Product is been dispatched from belagavi to nippani
tracking no : [protected]

sent on : 03/11/2021

didn't received till now

it been more than 10 days

so just to deliver a product from belagavi to nippani
which is 74.4km vrl takes 10+ days

if this is how its going to work then i need to choose some other courier / transport company to send/receive my packages...

Dear Mr. Rahul and Rajkumar,

As discussed, please transfer refundable money on Monday, also find attached documents like canceled check, ARC for car owner proof.

Note - Mr Rajkumar i don't know why Mr. Rahul don't tell you for refund by mail but i was contacted him in morning and he said it will be refund at evening but when i called him he (Mr Rahul) said talk to Mr. Rajkumar he will give you refundable money,...

Lr no. [protected].till date not received, a short distance products are not reached, this is huge negligence....

Hello! I had attached material to Goa vide Consignment Number - [protected] which had 200 pieces of the item despatched out of which more than 80 pieces have reached the receiver in broken condition. You are requested to look into it and share a solution as my payment is now stuck....

Raipur vrl logistics staf member are not corporate with his costumers.cannot lesent problem .And asking for adational money from costumers.to despatch the goods.managment was not good in this transport.and suffer the customer....

We have booked material on 23.10.2021 LR NO : [protected]. still material not given. that material very very urgent....

Pathetic experience with VRL
1 - They've charged completely higher amount compared to what they told me over a phone call. They had already taken my vehicle so I was not able to cancel by then.
2- even after payment, poor customer service. Not able to track the vehicle. It's been 15 days but I've not received my parcel. And everytime they keep promising that today I'll receive.
Such fraud company.
My invoice...

Lrno : [protected]

total 5 packets were booked, but we have received only four

when asked about the same to local branch no proper reply got...

I booked parcel Jabalpur to Chennai dated on 25 Oct 21 LR no [protected] in advance payment with wooden box packing. That side at Chennai received the open parcel. (Machinery parts })...

LR - [protected]

This is 10th time I'm submitting complaint.

Material booked in Meerut on 23rd Oct'21. Now 01st Nov but still it's in delhi. From delhi still it is not moved and no contact number and no response from any one in VRL. This is most badest service. Customer means what you thinking I don't know. Very upset with this. Reply immediately. From past one week you people's telling today will send today...

Lr no : [protected]
lr no : [protected]

pls check both consignments
it hasn't been delivered yet
its too late now

so kindly pls have a look into that.

Thanks & regards
zhakeer huzzain
green seed international trading llp
[protected]...

LR no-[protected], Dted[protected], booked from Chandigarh to Bangalore. not yet received...

Hi, i am travelling through VRL Travels from Bangalore to Pune. Bus number MH09EM2624. Bus had taken stop for diesel in Hubli @05:05 am (31st Oct 2021). I went to washroom and kept my wallet in toilets window.
My Full name - Mohaseen Jahangir Shaikh
Mob. [protected].
I have my sensitive documents in that so please help....

This is 7th time updating complaint. For one consignment this many follow up is some thing very bad. No proper contact number and no proper solutions in VRL. Almost 10 days I'm following there is no update for one consignment. Which is booked on 23rd and still not moved from Delhi. Where we have to complaint still. LR no - [protected]. Just return the material to sender. Worst service in india is VRL. Last time box received in damaged condition...

Booked a bus on 29th OCT 11Pm.
Bus broke down at 9pm, no information given, I had to wait on road for 3 hours for the bus to come at 2AM.

I booked a A/c bus but non ac bus was sent.

Again, the driver were so irresponsible that they reversed the vehcile for about 10km just to refill the tank.

I seek compensation or a full refund of my Journey which was pathetic...

[protected]

Above shown LR number not loved since one week. This is fifth time I'm reporting. No update on that. With whom should I complaint if not resolved after complaining here also.

Will it be moved or not....

Lr number - [protected]

This material booked on 23 in delhi still material not moved from Delhi from 5 days....

Dear sir/Madam,

Tracking number [protected]

Location - Hosur

Above shown tracking number is not delivered to me. But they are showing delivered. When I went and asked about this they are having that LR copy but material is not reached still. I have received message also that material is reached.

And another LR number - [protected]

This was booked on 24th in delhi but...

Hi, Sir/Madam,
I hope you are doing good.I am writing down this letter to let you know about the fraud that happened with me. I had booked material of 5 CARGO VITTSPOL RESIN For OMKAR TRADERS, BANGALORE KALASI PALYAM at 27/11/2020 from Nagpur City Office L.R. NO [protected].The Material booked at 27/11/2020 and not received yet gets damaged at NGP TPT .Earlier I follow with your team mates for the departing of material not received...