VRL Logistics / VRL Group Complaints & Reviews

M/S ST Jude Agencies paid 6780 IRS as the fare from Suart to Aluva
M/S ST Jude Agencies paid Rs 12 per box ( total boxes 40) to the loading people as directed by the VRL.

total damages including GST : 11564 IRS

shipment damage waybill : [protected].. Invoice no supplier : LPC/21-22/661 dated[protected]
there were 40boxes, due to improper handling the boxes were damaged and subsequent leakage occured...

Dear Sir, This is to bring to your notice that Consignment No [protected] from KOLKATA to VIJAYAWADA TOWN 1 _ booked 0n 07_10_2021 at 5.0 pm was reached HOWRAH TPT on 8th Oct 2021 and still showing there only with out any further movement. With our regular experience we assumed it by 5th day to deliver here in Vijayawada. This is the 2nd time the consignment was put aside for such a long period at one place. Pl . Look into the issue and take...

Deal sir we booked consigment on[protected] Lr No [protected] please explain why this parcel is booking destination only...

Traveling from Bangalore to Hyderabad on October 8th 2021. Bus no. KA41D1663. Seat no. L17.
The seat is wet. Literally wet. The issue was not settled even after complaining on duty manager. This is pathetic service from VRL. No wonder people are choosing other private travels these days...

I got a consignment with consignment id-L6021KA1983PLC005247. When I reached the VRL office to receive my parcel, the executive said that I need to provide my xerox copy of the Adhar card. Even though I was carrying all the original documents, the executive refused to hand over my parcel.

The way to get a xerox copy is very far from office premises, even after multiple requests, the executive refused to provide a parcel. Please...

Consignment number[protected]......

I have shifted my house holds along with 2 bikes and 1 car through VRL PACKERS AND MOVERS on 5th october via a quotation of Ts 35000/-
The goods were loaded after packing along with 2 bikes and car was sent in car carriers from Bangalore.
I have received my house hold goods on 6th october .Then without delivering my car one person named Rahul gave a bill of Rs 70000/- against the quotation of 36000/-.
They are now charging...

Dear sir waybill no :[protected]
date : 20.09.2021 lr no.[protected]
from : delhi bawana to : coimbator (tn)
inward entry on 22.09.2021
the above parcel was not located at salem tpt delivery godown and we were kept waiting from 20 days but still we were not able to recieve the delivery on and from 20 days the didn't response and today they told us that material is lost.This was a very urgent consignment for...

I moved my things including office table on 23rd September 2021 from Chennai and it reached the destination Coimbatore on 26th September 2021.

The table was broken and i raised the issue immediately to Vinod Choudhary ([protected]- the person who was in contact during packing and moving process), the only response i got is that he would check the details by the next day, post which even though i keep messaging him, i am not...

Dear Sir
I am Debabrata Santra from Trim Designer.
My LR number is [protected].
Kolkata Taratala branch is asking for red bill at the time when I goes for taking delivery.
My supplier is saying they attached Bilty CC with the product.
Kindly update me how I can collect my product.
Thanking you,
Trim Designer...

My name is Kiran and my ticket number is 20001392.

Today I have booked ticket to hubli from Vijayanagar bangalore for 10pm bus. Bus number is KA25C7926. I was reported to your Vijayanagar office at 9.30pm there was no buss till 10pm and I was in assumption that bus will still come and I tried your tracking system also but it was not updated at all.. so 10.19 pm I got call from [protected] saying bus will not come so they...

Dear VRL,
Vijay Babu Koreboina, TR.NO: 20010547 HUBBALLI MANIPAL On Oct 3 2021 11:00PM From OPP BASAVA VANA HUBBALLI(M)93 SEAT NOS: L33, While Boarding Please Carry your Photo ID Proof Your Bus No. is : KA25D4834 VRL LTD.

SEAT NO: L33 is not comfortable in Size. Kindly do not allow booking for this seat.

I regret for booking this bus service after watching this seat and not proper behaviour of bus persons....

This is the 4th time I'm experiencing this issue, the departure of the bus is mentioned 11:30pm all along but the bus is always delayed on average of 30min everytime...

I kaustubh bolkavathekar, being a shareholder of vrl logistics since a great long time wish to bring to your kind attention that this driver is ruining the hard earned trust VRL has earned throught years.
VRL buses on pune goa route has declined drastically and now with only a single bus functioning which is to my notice.
I booked a VRL bus ticket for goa to pune on 30-9-21 and typing this message from a nightmare bus trip of...

Miscellaneoues and Hamali charges are added twice for every consignment in V Kota(Pin Code: 517424).
For LRNO: [protected] the LR value is Rs: 230but the operator charged Rs: 245.00 where Hamali and Miscellaneous are added as an extra components, when enquired on the same, operators reply very rudely saying to check with the company...

No mask at all, yelling at me, their server was down and they told me to come tomorrow i said ok, and the next day i visit their branch they are telling me you should have take the LR copy that day only not today they wasted mine 1 hour of precious time has wasted by them and they are arguing with me they five were arguing with me and miss using their post of service, and targeting the customer to loose their conttol....

I had booked goods from Kerala to Maharashtra. The act weight was only 60 kg. But the officer charged weight for 120 kg. I mean what looting is done?!!?
Charging 5-10 kg extra weight is understandable, but absolutely double??? What you guys are doing??

Soch looting is totally unfair
Pls take action against this...

I was expecting to take delivery of the item on 23/09/2021, but at present I have still not received the goods.
Time is now essential. Please deliver the item as soon as possible. and also delivery details are also not found in tracking where is my shipment now . Lr No-[protected]....

Dear Sir,

I have dispatch material from D2D Enterprises Dasrath branch Vadodara Gujarat to Sairam Safety Solution Bansilalpet, Secunderabad, Telangana, which contains lot of 3 box out of which 2 boxes were received and missing 1 box. Which is now not traceable.
I am seekinh your help to look in the matter and your support to find out missing parcel.

LR number and other details attached in the picture...

My material should be delivered at Delhi-up vrl God border but instead it was delivered at Noida-B vrl godown
Afterwards it was redirected to Delhi- Up border vrl godown from Noida-B godown but Still it is at NOIDA-B

There is no proper response from VRL LOGISTICS COMPLAIN DEPARTMENT

Lr No: [protected]...