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Updated: Nov 6, 2025
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VRL Logistics / VRL Group reviews & complaints page 24

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U
Udaykumar Vollela
Sep 15, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Address: Nizamabad

Sir I am Uday Kumar
My goods I transport from Delhi to nizamabad on 7 of sep
It's came hyd tpt on 12 of sep
Still now they are not send my goods to nizamabad
Too much delay
Please send
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    R
    Rupaloswal22
    from Bijapur, Karnataka
    Sep 13, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Bijapur, Karnataka

    Bus from bidar to belagavi via Bijapur
    Didn’t go to vrl bus stand
    Inspite of informing that I would be boarding from Bijapur
    When called the phone of driver was out of coverage
    Had to take bus from somewhere else
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      P
      pathan naser
      from Raver, Maharashtra
      Sep 12, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Parbhani Maharashtra

      Here booking date of 4 sep from Chandigad To Parbhani Maharashtra. Dispatching date 7 Sep but now present date the dag is on 8 sep is on Delhi Transport and in the bax arr medicine it's an emergency please tell him to Delhi and dispatch the mall from Delhi to parbhani right now .
      The vrl service is very bad am giving a mark now ---00 very bad service. And tell him to other plz don't send through vrl my friend relativ etc. Medicine ka dag time pe nahe mil raha hai to comen person ka kya hall ho raha ho ga bohat tadkelas service hai and transportation chg was very costly alos
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        A
        Ayush Newatia
        Sep 10, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        I order my product from Jaipur to Bhayander East but you company has delivered the Product in a wrong place i.e Bhandara Nagpur.
        I need my product at my place as soon a possible and also i need compensation from you.
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          M
          madhavaenterprises
          from Nellore, Andhra Pradesh
          Sep 9, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          We regret to inform you that the material belongs to vide LR NO:[protected] which was booked on 6.9.2021 from Hyderabad-Jain Bearings to Madhava Enterprises - Nellore is not moving from the origination point. We from Madhava enterprises - Nellore, facing such incidents repeatedly and thinking of alternative source in days to come.
          Please verify the same and advise concerned branch to move it immediately since we need material very urgent.
          +1 photos
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            A
            AvneshMistry
            Sep 6, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Resolved

            Address: MUMBAI - GOREGAON

            L. R. No.: [protected] dt.: 27/08/2021

            Booked from: Noida
            Booked to : Mumbai - Goregaon

            containing : Belts (26 kgs.)

            As per online tracking - it shows that it is still lying at Delhi TPT [dated :[protected]:23:00]

            we required material is urgent, as it is awaiting for dispatch with machine.

            Request to revert back with call on Mobile: [protected]
            Oct 10, 2021
            Complaint marked as Resolved 
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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              C
              Chopra Umang
              Sep 4, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: Agra

              My consignment is missing from patiala to agra route.. consignment no. [protected]. Not get a proper response from call center about consignment,
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                A
                Amaan Malbari
                Sep 3, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                I didn't get my courier receipt
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                  B
                  BINA TEXTILES
                  Sep 3, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  I have booked 2 parcel, meerut to amravati, dkt :-[protected],

                  but due to some problem these goods re-direct to latur (mh), from nangaon peth,

                  staff of nangaon peth these goods move on same day to nagpur tpt, but nanpur tpt not move goods to latur last 2 days & not pick any call.

                  Now to request you, kindly solve my proble, as soon as possible.

                  Thanking you
                  bina textiles
                  [protected]
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                    O
                    OMEGA FEEDS
                    Sep 2, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    LR NO [protected] Booked on[protected] and reached at varanasi ON[protected] AT 9:45 AM today[protected] still not received material at Kanpur
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      M
                      Mahesh Goudar
                      Sep 1, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: Bangalore - Ilkal

                      Washing Machine is damage in side and top sides.
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        K
                        Krishiv pharma
                        Sep 1, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: Krishiv pharma

                        Goods still lying at Delhi tpt for last 4 days..resolve it
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                          Imperus
                          Sep 1, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          This is to inform that our consignment no. [protected] via VRL Logistic booked from Bangalore to Surat under Godown delivery terms with paid charges, hence VRL Surat team have to inform Consignee when consignment reaches VRL godown destination but no one called and informed till date 01.09.2021, when we (consignee) called to VRL Surat branch no one have picked the call and no response. After continuously calling 10 - 15 times, 1 call was attended from VRL Surat Team that to no proper listening and supporting from them and they disconnected the call.
                          Now i am trying call again and again but no use of that as there is no response from them.
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                            L
                            Loinking
                            Aug 31, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Resolved

                            Address: #673, gandhi marg,jagadhri

                            Sir I reached with goods to your VRL transport Jagadhri then you are representative is not behave like a gentleman it's like a gunda and tell me go to hell and go back with your good at 7 p.m. 31st August 2021
                            I am your regular customer and send would a number of bundles in a month please reply as soon as possible that respect tentative is very bad behaviour.
                            Please take a strong action on that guy I am not satisfied to your VRL Jagadhri service.
                            Oct 6, 2021
                            Complaint marked as Resolved 
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                              V
                              Vijaykumar Burli
                              Aug 30, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: VIJAYKUMAR BURLI

                              I travelled from banglore to athani seat no l-1 seat you bus stop for meals at tumkur point but the food quality is very wrost but its run and controlled through your vrl but there is very poor food quality and high rate even though there is no particular complaint phone number / tool free number and no reponsable person to heard the customer problems or response
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                              Aug 30, 2021
                              Updated by Vijaykumar Burli                               i attached the image also

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                                G
                                Gayathri Nukala
                                Aug 28, 2021
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                                Address: Chennai

                                We have sent a parcel including a bike by using vrl cargo service on July 30. Its been a month. We have not received the parcel and bike. Contact person is not responding. Trere is no tracking of our things. Worst ever experience with VRL. Contact person is refusing to take the calls and abusive.
                                Contact person num: [protected]
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                                  S
                                  ShridharPyati
                                  Aug 28, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: Bellam layour, rampur main road, n colony Raichur

                                  Myself Shridhar Ptati, prop of Prajwal enterprises, at Raichur since from last Sept-20 entire staff at Raichur HO not even give us that our consignment has reached here or not not even single message to the owner just with the help of auto/rata ace drivers we get the intimation about our good may entire team are bribed by these drivers or lobbying by them pls look forward to the issue or else this will be shared with media as well as social media

                                  Regards
                                  Shridhar
                                  Raichur
                                  [protected]
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                                    ShridharPyati
                                    Aug 28, 2021
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                                    Address: Bellam layout Rampur road, N Colony, Raichur

                                    Myself Shridhar Pyati, Prop of my own business at Raichur by name Prajwal Enterprises, since from last Sept-20 all my consignments are coming from VRL due to the staff at Raichur HO we are unable to get not even single message or call by means of auto or tata ace drivers I'm getting calls saying that my goods have reached here, may be these auto/tata ace drivers lobbying and bribing entire staff to hide the details to all business owner about their consignment, pls look into it or else these matters will be shared with media as well as social media

                                    Shridhar
                                    Prajwal Enterprises,
                                    Raichur
                                    Cell [protected]
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                                      A
                                      AlhaShahan
                                      Aug 27, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Address: Kannur

                                      My parcel number [protected] containing 2 cartons is showing recieved at the destination but i received only 1 carton. When i enquired in the office they said its been misplaced somewhere. Its been a week since i am waiting for the second carton. Its a very urgent parcel for me. Kindly take immediate action against this and deliver the parcel soon. Otherwise i will move for legal actions
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                                        A
                                        amruthaautomobiles
                                        Aug 27, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
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                                        Resolved

                                        Address: Amrutha Automobiles, Vijayawada

                                        This is a concern that we got the parcel from Hyderabad Medchal dated 24.08.2021, we received it at vijayawada on 26th. but they did not delivery today when we went to pick up the parcel at your kanuru office, they are asking for the ID proof which is not told to us to bring, and when we went there at 1.20pm they are asking us to come again at 2.30, which is not at all agreeable. we as a customer can not simply run around ur office twice or more times. Can u please look into this and give a solution.
                                        +1 photos
                                        Sep 30, 2021
                                        Complaint marked as Resolved 
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