Claimed

VRL Logistics / VRL Group Complaints & Reviews

1
Updated: Nov 6, 2025
Complaints 1264
Resolved
252
Unresolved
1012
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

VRL Logistics / VRL Group reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AlhaShahan
Aug 27, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
Report
Copy

Address: Kannur

My parcel number [protected] containing 2 cartons is showing recieved at the destination but i received only 1 carton. When i enquired in the office they said its been misplaced somewhere. Its been a week since i am waiting for the second carton. Its a very urgent parcel for me. Kindly take immediate action against this and deliver the parcel soon. Otherwise i will move for legal actions
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amruthaautomobiles
    Aug 27, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
    Resolved
    Report
    Copy
    Resolved

    Address: Amrutha Automobiles, Vijayawada

    This is a concern that we got the parcel from Hyderabad Medchal dated 24.08.2021, we received it at vijayawada on 26th. but they did not delivery today when we went to pick up the parcel at your kanuru office, they are asking for the ID proof which is not told to us to bring, and when we went there at 1.20pm they are asking us to come again at 2.30, which is not at all agreeable. we as a customer can not simply run around ur office twice or more times. Can u please look into this and give a solution.
    +1 photos
    Sep 30, 2021
    Complaint marked as Resolved 
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashgonnad
      Aug 26, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
      Resolved
      Report
      Copy
      Resolved

      Address: Delhi

      The product weight is only 31 but they have put 915 kg and r asking me to pay 9680 s this a joke
      +1 photos
      Sep 30, 2021
      Complaint marked as Resolved 
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
      Aug 26, 2021
      Updated by Ashgonnad
      The value of the parcel is 9000 why should I pay so much courier you can't cheat your clients
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sohanlal Bishnoi
        Aug 25, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
        Resolved
        Report
        Copy
        Resolved

        Vrl peeniya Bangalore staff is very lose. The are not responding to customer properly
        Sep 26, 2021
        Complaint marked as Resolved 
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          k.m.sathish kumar kms
          Aug 25, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
          Report
          Copy

          I booked 2 bora from howrah to trichy they charging cost is 4450 for 2bora same before 2month i booked 2bora from metiaburz to trichy the cost is 2300 only
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            samiksha naik
            Aug 25, 2021
            Report
            Copy

            Very pathetic service in Sirsi office.
            Have not received any message or call from vrl office about the order reached to the office. Even i have tracked using ID but it was showing as order is in transit. For there technical issue they charged me ₹400 extra . I got call from vrl before 2days and they said they had got the parcel a month ago. Its a cheap trick from such a big company

            They never bothered to help. They will ask you cash extra for loading. They told that these are market labour not our.

            Sirsi-581402
            Tracking Id -[protected]
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PUNITH DEVADIGA
              Aug 24, 2021
              Report
              Copy

              Address: Banglore

              Dear Team,

              Have booked 11:30 pm bus today from RedBus ( 24th Aug 2021 ) But VRL Have Taken it 9:30 Pm ... Its Completly Wrong as their 9:30 Bus Not Full so they have cancelled my 11:30 pm Bus

              Am No ware near to Location of boarding as well ...

              Now its Not cancellable ..Please Refund me money on immediate action .
              else I would complain to higher authorities
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Libertykids
                Aug 24, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
                Report
                Copy

                Address: Haveri

                LR NO [protected] booked from Bangalore to Haveri on 17/08/2021 has not yet been delivered. The working condition is too poor. Earlier LR NO [protected] was delivered to me after one month, it was wrongly delivered to another party and after several calls people here handed over to me. I tried complaining the same to Hubli ur complaints number but he didn't accept it and gave me back Haveri number and said all ur complaints will be handled by him
                I feel pity that I have dealt with you'll
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Messiah
                  Aug 24, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: chennai

                  I gave my company materials almost 700kg and Prefer VRL Shippment from chennai to Kerala. Beginning he gave wrong LLR to me mentioned wrong destination after, He commited me your materials will reach kerala within 3 to 4 days maximum. Now 5 days passed, Still materials not reach to customer hand. Worst Service. Nobody pick up my call from Kerala Branch VRL Logistics Executive person . Very Worst Service. Wrong Commitment. But Shipping charges however we need to pay..
                  Sep 25, 2021
                  Complaint marked as Resolved 
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shanu17
                    Aug 19, 2021
                    Report
                    Copy

                    Address: Vrl logistics limited vijayanand travels maruti mundka delhi

                    Roodly behaviour and refusing to booking the parcel in delhi mundka branch.
                    Every time they behave like this .
                    I booked many parcels in a week every time they behave very roodly.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Helpful
                    6 other people found this review helpful
                    6 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shaping
                      Aug 19, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
                      Report
                      Copy

                      Address: 651/A BLOCK O , 2ND FLOOR , NEW ALIPORE , KOLKATA

                      Dear Sir / madam,
                      My consignment from vizag to kolkata whose LR no. is [protected] date 12/8/21 which should be delivered to my address but i received a call from vrl logistics branch taratala kolkata, they will not deliver my consignment and are also asking for advance payment online.
                      but i think it should be delivered to my address .

                      kindly look into this matter and deliver my consignment as soon as possible.
                      thanks
                      shaping mines & minerals pvt ltd
                      kolkata
                      [protected]
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gaurav Sanjivani Technicals
                        Aug 19, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Report
                        Copy

                        Address: 4/8 SHRI KRISHNA VIHAR COLONY, UTHRATHIA, RAEBARELI ROAD,

                        Dear Sir,

                        The bilty No.- [protected] of medical good send from Kolkata on[protected] had not reached to Lucknow till to date[protected]

                        The packages are lying in Kanpur since[protected] and is not send by them. We had been calling transport office of VRL but no action taken till now.

                        These are medical oxygen good and are urgently required for giving oxygen to the critical patients.

                        We request you to take action urgently and get the goods delivered urgently and take action against the person responsible for such undue delay without any reason.

                        Please do intimate us the reason for delay and action taken against the responsible person

                        Awaiting your urgent action and reply

                        Thank you
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Priyadarshan S
                          Aug 18, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
                          Report
                          Copy

                          Address: Vrl logistics , elkhill road ,davisdale , Ooty 643001
                          Website: Vrlgroup.in

                          Tracking id: [protected].

                          The item is not delivered yet. When asked the courier office they say that they don't have the item inspite the tracking showing that it reached their office.
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            MARUTI TRADERS
                            Aug 18, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
                            Report
                            Copy

                            Address: A 304 City Center, Idgaha Circle , Near Prem Darwaza

                            [protected] plz check this concinement, I have booked 12 parcel to Vijayawada & it is showing less in online tracking
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ankush Sarda
                              from Bhusawal, Maharashtra
                              Aug 18, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
                              Report
                              Copy

                              Address: 392 Shivaji road kolhapur

                              My lr number [protected] from Solapur to kolhapur booked on 9.8.21. it's dumped into your kolhapur godown from 11.8.21. and not delivered to me.
                              When I call n enquire about the goods they say all our drivers are gone and we do not have the vehicles to deliver. So we have dumped your goods. Ridiculous service from vrl.
                              Please solve this issue as soon as possible.
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rahul udapure
                                Aug 18, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
                                Report
                                Copy

                                My LR no. [protected]
                                Rahul udapure
                                Not deliver my order in 12days not response from transport hub
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shivanand Warad
                                  Aug 17, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
                                  Report
                                  Copy

                                  Address: CV Raman Nagar Bangalore

                                  CV Raman Nagar branch person is not responding properly and not picking the call and short shipment received from VRL nelamangala to CV Raman Nagar, We have the contact person no:[protected] and don't know the name

                                  Below are the docket no and we need today itself delivery and person is playing with us and picking the call

                                  1) [protected]
                                  2) [protected]
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sk Abdul Rahiman
                                    Aug 17, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
                                    Report
                                    Copy

                                    Address: Guntur
                                    Website: Complint

                                    Im pype trydars company my mettal booking in faredabad in[protected]
                                    Lr no [protected]/3
                                    3 bandle fright charge is high 2606 rs
                                    Why fright charges high
                                    Vrl Guntur delivery office is not delevery le is ordinary
                                    Plz fright charges less me delivery
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hegden064
                                      Aug 17, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
                                      Report
                                      Copy

                                      Address: Siddapur Uttara Kannada

                                      Siddapur Uttara Kannada pin581355
                                      ..I need to know about office timings and also staffs not responding properly. And do not receiving calls also. .. pls warn them. And give good service to our siddapur people also. . it's my huble request .. I think VRL is good compony so will solve this problem quickly ..
                                      Thanking you sir / mam
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Chvm1
                                        Aug 17, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
                                        Report
                                        Copy

                                        Address: VRL Cargo packers and movers, Shop no. 06, Near Bata showroom, Begumpet, Secunderabad, 501402

                                        I have utilised VRL service for shifting of lauggage from Hyderabad to Bangalore on 24 Jun 2021. Total amount was Rs. 35850/-. Initial advance of Rs. 2000/- has paid. While submitting invoice No. INV-0158, Dated: 24 Jun 2021, the amount was stated as Rs. 35850/- which was paid by me. The advance of Rs. 2000/- is to be returned to me, which was promised by your executive that the amount will be returned within 2 days. Inspite of my repeat requests, the same is still not returned. We do not expect such poor response from your office. Please do needful immediately.

                                        Regards
                                        Ch Viswanadham
                                        [protected]
                                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit