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VRL Logistics / VRL Group Complaints & Reviews

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Last updated May 2, 2024
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VRL Logistics / VRL Group Phone Numbers

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+91 83 6230 7800
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+91 44 3532 6111
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+91 93 4653 8108
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VRL Logistics / VRL Group Website

VRL Logistics / VRL Group Head Office Address

Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad
Hubli
Dharwad District
Karnataka
India
581207

VRL Logistics / VRL Group reviews & complaints page 25

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Address:651/A BLOCK O , 2ND FLOOR , NEW ALIPORE , KOLKATA

Dear Sir / madam,
My consignment from vizag to kolkata whose LR no. is [protected] date 12/8/21 which should be delivered to my address but i received a call from vrl logistics branch taratala kolkata, they will not deliver my consignment and are also asking for advance payment online.
but i think it should be delivered to my address .

kindly look into this matter and deliver my consignment as soon as possible.br...
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Gaurav Sanjivani Technicals
Aug 19, 2021
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Non receipt of material (Bilty No.- 1036472620) - Gaurav Sanjivani Technicals

Address:4/8 SHRI KRISHNA VIHAR COLONY, UTHRATHIA, RAEBARELI ROAD,

Dear Sir,

The bilty No.- [protected] of medical good send from Kolkata on[protected] had not reached to Lucknow till to date[protected]

The packages are lying in Kanpur since[protected] and is not send by them. We had been calling transport office of VRL but no action taken till now.

These are medical oxygen good and are urgently required for giving oxygen to the critical patients.

We...
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Priyadarshan S
Aug 18, 2021
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Product not delivered

Address:Vrl logistics , elkhill road ,davisdale , Ooty 643001
Website:Vrlgroup.in

Tracking id: [protected].

The item is not delivered yet. When asked the courier office they say that they don't have the item inspite the tracking showing that it reached their office....
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MARUTI TRADERS
Aug 18, 2021
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Consignment showing sort

Address:A 304 City Center, Idgaha Circle , Near Prem Darwaza

[protected] plz check this concinement, I have booked 12 parcel to Vijayawada & it is showing less in online tracking...
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Ankush Sarda
from Bhusawal, Maharashtra
Aug 18, 2021
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Congsinment not delivery in time

Address:392 Shivaji road kolhapur

My lr number [protected] from Solapur to kolhapur booked on 9.8.21. it's dumped into your kolhapur godown from 11.8.21. and not delivered to me.
When I call n enquire about the goods they say all our drivers are gone and we do not have the vehicles to deliver. So we have dumped your goods. Ridiculous service from vrl.
Please solve this issue as soon as possible....
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My LR no. [protected]
Rahul udapure
Not deliver my order in 12days not response from transport hub...
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Shivanand Warad
Aug 17, 2021
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Poor response

Address:CV Raman Nagar Bangalore

CV Raman Nagar branch person is not responding properly and not picking the call and short shipment received from VRL nelamangala to CV Raman Nagar, We have the contact person no:[protected] and don't know the name

Below are the docket no and we need today itself delivery and person is playing with us and picking the call

1) [protected]
2) [protected]...
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Sk Abdul Rahiman
Aug 17, 2021
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Freight charges high & not delivery

Address:Guntur
Website:Complint

Im pype trydars company my mettal booking in faredabad in[protected]
Lr no [protected]/3
3 bandle fright charge is high 2606 rs
Why fright charges high
Vrl Guntur delivery office is not delevery le is ordinary
Plz fright charges less me delivery...
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Hegden064
Aug 17, 2021
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Siddapur ( uttara kannada) vrl logistics office

Address:Siddapur Uttara Kannada

Siddapur Uttara Kannada pin581355
..I need to know about office timings and also staffs not responding properly. And do not receiving calls also. .. pls warn them. And give good service to our siddapur people also. . it's my huble request .. I think VRL is good compony so will solve this problem quickly ..
Thanking you sir / mam...
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Chvm1
Aug 17, 2021
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Additional cash collected

Address:VRL Cargo packers and movers, Shop no. 06, Near Bata showroom, Begumpet, Secunderabad, 501402

I have utilised VRL service for shifting of lauggage from Hyderabad to Bangalore on 24 Jun 2021. Total amount was Rs. 35850/-. Initial advance of Rs. 2000/- has paid. While submitting invoice No. INV-0158, Dated: 24 Jun 2021, the amount was stated as Rs. 35850/- which was paid by me. The advance of Rs. 2000/- is to be returned to me, which was promised by your executive that the amount will be returned within 2 days. Inspite of my repeat...
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vardhamanspices
Aug 17, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shortage in Material and Bags Tempered and torn

Address:Panvel

Date:[protected], LR No. [protected].
Booking made from Kalamboli to Noida.
Goods received was not at all in proper condition, Bags were torn and also material has been short. We do reqular business with VRL. But face this type of complaints quite frequently in past couple of months. This is the 1st time we thought of complaining to u. Request u to please help this resolve and improve in working....
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npexport.ind
Aug 16, 2021
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Why change of bus ????

VRL is loosing its credibility day by day . I m travelling Nagpur pune on 15th aug 2021 first there is delay of time in reaching second after reaching pune we have to change our bus to reach Chinchwad though there is no breakdown of bus . 8:30 am was the time mention to reach pune but it’s 9 am and still we are struggling to reach destination in bus .
Neeraj patil
[protected]
Travelling Nagpur to pune
15aug...
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Aishsal
Aug 15, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Employee not speaking properly

Dear Team,

In vijayapur Karnataka parcel box office employee name : shivanand he is not behaving properly he should know that we are paying the money to you he is not doing any favour for us kindly take immediate action on him and teach him how to behave with customer....
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Shaswat ccl
Aug 15, 2021
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Thef

Address:Old delhi road, Dankuni

Dear sir this mitul shah from shaswat incense products pvt ltd we have booked matrial from ahmedabad to kolkata seal pack matrial was broken nd also we have said to vrl brach kolkata didi not get any reply before 5 month we have face problem in machine which they have broken whole woodan box pls avoid this service for long run thanks...
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Maheshpatil1583
Aug 13, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery of package

Address:12 Vrl house , Kenchanahalli, Kengeri satellite town , bengaluru-560098

I was contacted by Vrl agent for package delivery. His name is Ravindra Kumar. He packed 10 boxes of my kitchen items at bengaluru and gave Vrl bill via WhatsApp. After which I paid him 50% payment. The delivery was supposed to happen to Lingsugur, Karnataka on 8th of august. Till now no delivery Andes he is not picking the call. Please help goods were worth 20k rupees.

I have paid him via net banking

His number:...
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surajlal
Aug 12, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding missing of bundle lrno:1033543393 dt.2/2/21

We find the above said lr no bundle was missed by your company, we have already given complaint at madurai vrl logistics no : 47, cmr road balarengapuram, madurai - 625009
also we have given claim settlement letter-1 dated on 29-03-21
and claim letter-2, dated on 31-07-21 .
The value of missed bundle is rs 15, 761, for inv no:2207 dt.30-01-21 and freight paid rs 740 .
The total value of our claim is rs 16, 501/-...
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rahul_patel87
Aug 11, 2021
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Missing consignment

Address:Gajuwaka (vizag)

Krishna digi creations
Wed, 4 Aug, 17:04 (7 days ago)
to vsgw

I have booked a consignment from GAJUWAKA (VISAKHAPATNAM) to BARODA(POR) WIT LR NO [protected] DT:10-07-21 but the consignment didnt reach the destination till now i:e[protected] while checking the status its regularly showing the consignment inward at pune and left over at pune from a long time .
I request you to look into the matter and make...
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rajeshkvppt
Aug 11, 2021
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Delay of Booking and delivery of materials

Address:Sadashivpet, Sangareddy

Dear Sir/Madam,
There is worst experience with VRL. LR no.[protected] dtd 04-08/2021
Booked material from Vasai on 4-08-21. to Hyd Pattancheru door delivery
Material loaded on[protected].
Booked to Hyderabad pattancheru and reached to pattancheru on[protected] am.
as on 11-08-21 delivery is not done.
Material is sending for our usage purpose and not for time pass. Material delivery is very worst...
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Dava Das Daniel
Aug 11, 2021
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Change the address them self

Address:Kheda

Kheda vtl logistic
My pick point is kheda vrl and the send to narol and after
I ask the are told pick up to narol and kheda to narol is 20km . Who will give transportation charges
And the superior activities are not good please action on that thanks...
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Atik K
Aug 10, 2021
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Bus seat was not sanitized was used by others

I had booked a ticket for 2 from Hubli to Bangalore on Ramdurg-Bangalore sleeper bus. I was surprised to see my seats were allocated to others till Hubli. The other passengers got down at Hubli. After this at least my expectation was that the seats will be sanitized. When asked nobody even cared to losten to my concern. I book VRL thinking it is safe in every way. But after this incident I am thinking its just a hype and VRL is not bothered...
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