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VRL Logistics / VRL Group Complaints & Reviews

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Updated: Feb 11, 2026
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VRL Logistics / VRL Group reviews & complaints page 25

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S
ShridharPyati
Aug 28, 2021
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Address: Bellam layout Rampur road, N Colony, Raichur

Myself Shridhar Pyati, Prop of my own business at Raichur by name Prajwal Enterprises, since from last Sept-20 all my consignments are coming from VRL due to the staff at Raichur HO we are unable to get not even single message or call by means of auto or tata ace drivers I'm getting calls saying that my goods have reached here, may be these auto/tata ace drivers lobbying and bribing entire staff to hide the details to all business owner about their consignment, pls look into it or else these matters will be shared with media as well as social media

Shridhar
Prajwal Enterprises,
Raichur
Cell [protected]
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    AlhaShahan
    Aug 27, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Kannur

    My parcel number [protected] containing 2 cartons is showing recieved at the destination but i received only 1 carton. When i enquired in the office they said its been misplaced somewhere. Its been a week since i am waiting for the second carton. Its a very urgent parcel for me. Kindly take immediate action against this and deliver the parcel soon. Otherwise i will move for legal actions
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      amruthaautomobiles
      Aug 27, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Amrutha Automobiles, Vijayawada

      This is a concern that we got the parcel from Hyderabad Medchal dated 24.08.2021, we received it at vijayawada on 26th. but they did not delivery today when we went to pick up the parcel at your kanuru office, they are asking for the ID proof which is not told to us to bring, and when we went there at 1.20pm they are asking us to come again at 2.30, which is not at all agreeable. we as a customer can not simply run around ur office twice or more times. Can u please look into this and give a solution.
      Sep 30, 2021
      Complaint marked as Resolved 
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        Ashgonnad
        Aug 26, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: Delhi

        The product weight is only 31 but they have put 915 kg and r asking me to pay 9680 s this a joke
        Sep 30, 2021
        Complaint marked as Resolved 
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Aug 26, 2021
        Updated by Ashgonnad         The value of the parcel is 9000 why should I pay so much courier you can't cheat your clients
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          S
          Sohanlal Bishnoi
          Aug 25, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Vrl peeniya Bangalore staff is very lose. The are not responding to customer properly
          Sep 26, 2021
          Complaint marked as Resolved 
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            k.m.sathish kumar kms
            Aug 25, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            I booked 2 bora from howrah to trichy they charging cost is 4450 for 2bora same before 2month i booked 2bora from metiaburz to trichy the cost is 2300 only
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              S
              samiksha naik
              Aug 25, 2021
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              Very pathetic service in Sirsi office.
              Have not received any message or call from vrl office about the order reached to the office. Even i have tracked using ID but it was showing as order is in transit. For there technical issue they charged me ₹400 extra . I got call from vrl before 2days and they said they had got the parcel a month ago. Its a cheap trick from such a big company

              They never bothered to help. They will ask you cash extra for loading. They told that these are market labour not our.

              Sirsi-581402
              Tracking Id -[protected]
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                P
                PUNITH DEVADIGA
                Aug 24, 2021
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                Address: Banglore

                Dear Team,

                Have booked 11:30 pm bus today from RedBus ( 24th Aug 2021 ) But VRL Have Taken it 9:30 Pm ... Its Completly Wrong as their 9:30 Bus Not Full so they have cancelled my 11:30 pm Bus

                Am No ware near to Location of boarding as well ...

                Now its Not cancellable ..Please Refund me money on immediate action .
                else I would complain to higher authorities
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                  Libertykids
                  Aug 24, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Haveri

                  LR NO [protected] booked from Bangalore to Haveri on 17/08/2021 has not yet been delivered. The working condition is too poor. Earlier LR NO [protected] was delivered to me after one month, it was wrongly delivered to another party and after several calls people here handed over to me. I tried complaining the same to Hubli ur complaints number but he didn't accept it and gave me back Haveri number and said all ur complaints will be handled by him
                  I feel pity that I have dealt with you'll
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                    Messiah
                    Aug 24, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: chennai

                    I gave my company materials almost 700kg and Prefer VRL Shippment from chennai to Kerala. Beginning he gave wrong LLR to me mentioned wrong destination after, He commited me your materials will reach kerala within 3 to 4 days maximum. Now 5 days passed, Still materials not reach to customer hand. Worst Service. Nobody pick up my call from Kerala Branch VRL Logistics Executive person . Very Worst Service. Wrong Commitment. But Shipping charges however we need to pay..
                    Sep 25, 2021
                    Complaint marked as Resolved 
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      S
                      Shanu17
                      Aug 19, 2021
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                      Address: Vrl logistics limited vijayanand travels maruti mundka delhi

                      Roodly behaviour and refusing to booking the parcel in delhi mundka branch.
                      Every time they behave like this .
                      I booked many parcels in a week every time they behave very roodly.
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        shaping
                        Aug 19, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: 651/A BLOCK O , 2ND FLOOR , NEW ALIPORE , KOLKATA

                        Dear Sir / madam,
                        My consignment from vizag to kolkata whose LR no. is [protected] date 12/8/21 which should be delivered to my address but i received a call from vrl logistics branch taratala kolkata, they will not deliver my consignment and are also asking for advance payment online.
                        but i think it should be delivered to my address .

                        kindly look into this matter and deliver my consignment as soon as possible.
                        thanks
                        shaping mines & minerals pvt ltd
                        kolkata
                        [protected]
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          G
                          Gaurav Sanjivani Technicals
                          Aug 19, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Address: 4/8 SHRI KRISHNA VIHAR COLONY, UTHRATHIA, RAEBARELI ROAD,

                          Dear Sir,

                          The bilty No.- [protected] of medical good send from Kolkata on[protected] had not reached to Lucknow till to date[protected]

                          The packages are lying in Kanpur since[protected] and is not send by them. We had been calling transport office of VRL but no action taken till now.

                          These are medical oxygen good and are urgently required for giving oxygen to the critical patients.

                          We request you to take action urgently and get the goods delivered urgently and take action against the person responsible for such undue delay without any reason.

                          Please do intimate us the reason for delay and action taken against the responsible person

                          Awaiting your urgent action and reply

                          Thank you
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                            P
                            Priyadarshan S
                            Aug 18, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: Vrl logistics , elkhill road ,davisdale , Ooty 643001
                            Website: Vrlgroup.in

                            Tracking id: [protected].

                            The item is not delivered yet. When asked the courier office they say that they don't have the item inspite the tracking showing that it reached their office.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              M
                              MARUTI TRADERS
                              Aug 18, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: A 304 City Center, Idgaha Circle , Near Prem Darwaza

                              [protected] plz check this concinement, I have booked 12 parcel to Vijayawada & it is showing less in online tracking
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                A
                                Ankush Sarda
                                from Bhusawal, Maharashtra
                                Aug 18, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: 392 Shivaji road kolhapur

                                My lr number [protected] from Solapur to kolhapur booked on 9.8.21. it's dumped into your kolhapur godown from 11.8.21. and not delivered to me.
                                When I call n enquire about the goods they say all our drivers are gone and we do not have the vehicles to deliver. So we have dumped your goods. Ridiculous service from vrl.
                                Please solve this issue as soon as possible.
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  R
                                  Rahul udapure
                                  Aug 18, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  My LR no. [protected]
                                  Rahul udapure
                                  Not deliver my order in 12days not response from transport hub
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    S
                                    Shivanand Warad
                                    Aug 17, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: CV Raman Nagar Bangalore

                                    CV Raman Nagar branch person is not responding properly and not picking the call and short shipment received from VRL nelamangala to CV Raman Nagar, We have the contact person no:[protected] and don't know the name

                                    Below are the docket no and we need today itself delivery and person is playing with us and picking the call

                                    1) [protected]
                                    2) [protected]
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      Sk Abdul Rahiman
                                      Aug 17, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Address: Guntur
                                      Website: Complint

                                      Im pype trydars company my mettal booking in faredabad in[protected]
                                      Lr no [protected]/3
                                      3 bandle fright charge is high 2606 rs
                                      Why fright charges high
                                      Vrl Guntur delivery office is not delevery le is ordinary
                                      Plz fright charges less me delivery
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                        Hegden064
                                        Aug 17, 2021
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
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                                        Address: Siddapur Uttara Kannada

                                        Siddapur Uttara Kannada pin581355
                                        ..I need to know about office timings and also staffs not responding properly. And do not receiving calls also. .. pls warn them. And give good service to our siddapur people also. . it's my huble request .. I think VRL is good compony so will solve this problem quickly ..
                                        Thanking you sir / mam
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