VRL Logistics / VRL Group Complaints & Reviews

I have some parcel from varanasi,
The vehicle after reaching Bangalore it's not having any updates on Vehicle movement
The stock is urgent for me
Please respond to this complaint ASAP

[protected] this is the LR Number.

I have got 19 cartoon out of 20 and the staff memmber is daily entertaining us ...what to do ..the worth of the cartoon is app.120000

My shipment has book in Hyderabad on[protected] but it has not dispatched up to now can you please help me regarding this forward my shipment as soon as possible
Tracking number:-[protected]

I have booked a parcel from coimbatore tpt to delhi.. Tracking no [protected].last year. But still no response from them.

While barroowing tea powder material from Calcutta to Hyderabad one of the parcel bag out of 3 found total damaged and nearly 10 kg material was missing in that bag..
Kindly find and resolve what actually happened with the parcel baggage

According to Lr no-[protected] a pair of STONE CHAKKI PAT was booked from AJMER to CUTTAK on 26/03/2021.it was reached Cuttack transit on 06/4/2021.after that they are avoid my phone call, I went to Cuttack transit and paid transporting charges. but after that they told me that one chakki is missing from one pair on Bhubaneswar transit.they are harrasehig me from last 5 days ..they send me to Bhubaneswar transit.. Bhubaneswar transit send me to cuttack..I'm unable to understand what is going on..so please help me to get my goods easily.. Thanks.

In Coimbatore singanallur VRL Poor service by incharge and manager .

-No response for call
-No response for pickup of goods
-bargaing for unloading charges from usby load man and with help of Incharge and manager
-because of this above point we are can't able to book in VRL

Worst treatment of customer and making customer to wait for long time after doing giving all the required documents

Kindly attend sir our consignment no-[protected] & [protected] still not delivered booked on 26 mar, please deliver these consignment very soon

Kindly help for lr [protected] dtd 3/4/21 it has reached dakachiya but not not reached loha mandi it is an urgent natured parcel.chasing office since 7/4/21, .It is not expected from such an big transport company. kindly look in the matter and help to get it delivered early

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Thanks & RegardsVeer Creations 182 Readymade ComplexPardesipura - Indore (M.P.)Customer Care No. [protected]

Iam P. Rajamani having boutique showroom in Erode. All my parcel from mumbai, Surat, Ahmadabad amd Jaipur were despatched through VRL only. Everything was fine before two weeks.

One parcel booked from Ahemadabad vide LR no[protected] dt: 22.3.2021 was delivered only on 3.3.2021 after two weeks. I was tracking on 23.2.2021 it shows goods is reached at Salem. But it will take one week from Salem to Erode.

The same issue was happen in my another parcel vide Lr No : [protected] which was booked from mumbai which shows while tracking the bundle in salem on 9.4.2021..But still it was not despatched. No response from your end. I called so many times. Your office person and manager reply was not satisfied.

We are doing business in very critical time. This is not good. I want to correct the mistake

Please take this as information not complaints.. Wish to do more business further from your concern. Waiting for reply...
My contact no is [protected]

Consignment booked on 1st April 2021 from Chennai & destination is Cochin(Kerala). In normal course the cargo should have reached Cochin by 3rd April.
On tracking, we could note that the cargo is moving between unrelated destinations ( Chennai- Salem-Varur- Perundurai- Bangalore.
Almost 9days lost & we are yet to get any confirmation.

The item was very urgently required to attend a breakdown case & this delay in delivery of the spare item has resulted in heavy production loss.

We can't afford any further delay & request your office to ensure that we receive the item in Cochin today itself.

Kindly inform the status over mobile( [protected]) or by email [protected]@nittagelindia.com.

Thanks & regards,

Prakash Chandra
AGM(Materials)
Nitta Gelatin India Ltd.
Kochi

Ref. : TR # 19494154.-
Bus : MUMBAI - BALLARI.
Seat numbers: L-15, L-16 and L-17 - (Ladies. 83 Years - 38 Year and 10 year)

We had booking from Pune to Hubli on 8.4.2021. Bus passed the Pick-up Point without stopping.

After that we informed by the person of Sachin Travels that Ballari Bus has been passed, you go through Bidar Bus and catch the Ballari bus.

Now tell me how can a single lady can carry such huge luggage, Old Age Women and shift into the Ballari Bus at Night Time.

Please note the complaint seriously.

VLR logistics misplaced my 3 items ( 14, 18, 35) mentioned in the attached invoice also My Washing Machin is not working/damaged all the inside wires are bitten by the RATS . I am trying to contact the CUSTOMER care but they are not picking my calls .

From Oct 3 2020 till 4 April 2021, I kept my goods in Storage and when it is delivered all the packages received in dirty condition with Rats bites and urine/### ...

I am extremely unhappy with VRL service and I would like to raise formal complaint and reimbursement of my damaged goods .

The transport are not properly picking the phone and no proper customer service very bad service, , when ever we call either they not pick the call or switched off ...

Delivery time is mention on VRL website is 9:30 am to 9:30 pm but they are not providing the material after 4 pm and very rudely behaviour.
Location: Goregaon Mumbai.

I request to VRL, please change the delivery time on VRL website.

The materials has been misplaced against your LR no. [protected] dtd.09.01.21 Kindly arrange to send payment as per our Invoice No VTC/15347/21 dtd 06.01.21

The materials has been misplaced against your LR no. [protected] dtd.09.01.21.

LR NO [protected] DATED 27.3.2021 c/ments bookedd from ahmedabad kathwad to yeshwanthpur bangalore.
With reference to above we wish to bring to your kind notice that vide above LR no 2 parcels have been booked from ahmedabad to yeshwanthpur, Bangalore.We have recieved only 1 parcel inspite of repeated calls nobody has attended this urgent shipment we are incurring loss this parcel was supposed to dispatch yesterday from our end today we have recieved only one parcel which is of no use.this has created lot of problems to us.Kindly take immediate action in this regard and revert back immediatedly.

Thanks&Regards

Dear Sir,
This is to inform you that. Every time we are getting late deliver good. Even after reaching Nagpur also your people are taking 2 to 3 days to delivery.
Our current docket no wide [protected] which from Delhi to Nagpur. Reached to Nagpur on 30th of march till day we didi not get the meterial till day today also there were saying that we will try to deliver but not. Your concerns person are just fooling us talking like Public sector persons.

We request please change attitude of the people and arrange to deliver the good on time.