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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 34

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A
Akashsek
Apr 1, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Address: Vrl sambalpur

Vrl takes 3-4 days for getting the material from sambalpur to Jharsuguda which is just less then 1hr in distance. Totally disappointed with the services of vrl logistics. I have urgently placed an order but the material already received on 26th of march but I got regularly delayed. Everytime I called vrl they say tomorrow you will get the material but I didn't. Completely worst services.
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    rahul_grwl
    Mar 31, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    My goods was booked from Mangluru to Guwahati with bilty no.- [protected]. As I am from Tinsukia, Assam, so I have provided them with my letterhead telling that they should handover my goods to the executive of Salasar Roadlines Transport(m. I got the worst service at Guwahati VRL office. The person named Praveen Srivastav(Area Manager) and one more staff from VRL misbehaved with me as he refused that go and get your Transport letterhead than he will be handing over the goods. On my request also he did not respond rather he told that do whatever you want I will not give your goods.

    This is not the way you treat your consumer. This is my last business with VRL and now onwards I will not do any kind of business.
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      Lassi Magic Rajkot
      Mar 31, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Resolved

      Damaged Parcel received - 1031366786

      Address: RAJKOT

      Dear Team,

      Good Day!

      We are regular customers of VRL Logistics and first time we have bad experience regarding parcel damage.

      Here we have attached photos for your reference that we have received Food Material like ingredients and food powder which was damaged during transportation or damaged in Rajkot office at the time of material received.

      Also you can find Rat bite as well,...
      +9 photos
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      K
      Karnamindustrialproducts
      Mar 31, 2021
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      My consignment has booked on22/03/2021 from Greater Noida Coimbatore. today is 31/3. And today online showing salem in. also material arrived salem HUb stay 4 days, It is very bad response at your godown people .
      Cons -[protected]
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        A
        anil pingale
        Mar 29, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: Shop No. 01, Anant Nagar,, Nr. Vaishali Sweet, Moshi-Dehu Road, Moshi Pune - 412105

        My consignment has booked on 25/03/2021 from Coimbatore. today is 29/3. And today online showing Pune in. But not phisically at Pune fursungi godown. Your guyes told it will come to phirsungi in 2-3 days. It is very bad response at your godown puepole. IT IS VERY CHEP AND UNORGANISED TRANSPORT IN MY CARRIER . It takes 6-7 working days deliver material from coimbatur to Pune.
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          Shahin begum
          Mar 27, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: Trichy

          Hello sir
          I m trader from Trichy. I booked clothing parcel from Delhi. It's worth 10500rs but that parcel charged arround 2000rs. For 10000 rs am I hav to pay 2000only parcel charge???? Now there is full of no chance to earn profit in my product. As like last time only 5kg parcel as sample product was charged 800rs and 150rs for coole.
          Business is for earn profit because ur parcel service it made us many worst situation. Please consider my query. And some times the service provider of vrl behav rudely with women. If it continues we r all going to avoid vrl.

          I need clarity of charges
          Aug 12, 2021
          Complaint marked as Resolved 
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            Ramakrishna 789
            Mar 24, 2021
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            Address: Guntur autonagar

            Hello, I'm Rama Krishna, and I'm from Guntur. I'm owning a business. Actually I came to parcel my courier to delhi. At 4 around and it took more than 2 hours to place the order. Literally I felt too bad about your service. The staff here don't have any basic knowledge or don't have any time sense. I got fed up with your staff totally.. is it the way to respond your customers.
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              A
              Annamalai Ramaiah
              from Chennai, Tamil Nadu
              Mar 24, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: Jaihindpuram

              We are a Traders.. Our supplier has booked one consignment of 5articles on 05/03/2021 in Rajkot to madurai Tamilnadu. Today 24/03/2021 till now material has not reached... Have tried Continuosly to the madurai Delivery office there is no response the call has not been pickedup even after trying of 25times... At final they have pickedup and said the material has reached on 13/03/2021.. But not even intimation to us. And lethargically said that there is no manpower to inform and respond to the customers.. Worst service...

              Consignment Number - [protected]
              Booking Date - 05/03/2021
              Aug 12, 2021
              Complaint marked as Resolved 
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                suresh gh
                Mar 24, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                My consignment no [protected] booked from
                kamashi palaya, bangalore VRL logistics office to coimbature Ganapathy office .
                But i have booked on 19/03/2021, still consignment is in laying down in bangalore TPT office.
                please take immediate action to deliver the consignment
                the consignment is borewell pump which is used in my house hence we are facing water problems
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  Nimit Lodha
                  Mar 22, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Lrno:[protected]
                  Station:- dindigul
                  The parcel which was send from by my side was fully damaged and opened and from that 12 sarees are also missing. Please enquire about that parcel how does that happen because we bear a loss of around 5000/-
                  +4 photos
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                    Lifuz
                    Mar 19, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: koothattukulam,Muvattupuzha

                    Parcel arrived in vrl office but when we contact collection they asked LR slip.but yet to that senter office not share Lr slip
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      deepakputtaraj
                      Mar 19, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: Bhilwara

                      Consistent delay in loading of items has been observed in Bhilwara VRL Office. Please check whether something can be done to ensure immediate dispatch.
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        Siddiqmohamed
                        Mar 18, 2021
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                        Address: Tirunelveli

                        I was booked a freight from Delhi to tirunelveli.. I received a bundle on worst condition I lost 1.5 kilos of almonds.. this is happened 2nd time to me that y I'm here to register a complaint. After the seller we trust only the logistics. Always Make sure how your workmen handle the goods it's not only a goods it's many people's money that we gave u to transport.
                        +2 photos
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                          Danesh Kumar Suthar
                          Mar 18, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Address: Daanesh interior decorations

                          VRL logistics damaged my Machine whose cost is 2 lakh rupees. I need you to buy me a new machine or bear the repairing charges. I am even posting the photo of it.
                          +1 photos
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                          Mar 18, 2021
                          Updated by Danesh Kumar Suthar
                          Even the screws were of the Machines were lying here and there.
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                            Param Agro
                            Mar 18, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: [email protected]

                            Dear,
                            I was book a parcel with number [protected]from jaipur to Nashik 10kg almonds, but i got only 9.70kg at your end some one cut my bag/parcel and eat almonds.

                            I have loss approx Rs 150.00
                            Also in your billing two time misslenious expnses add 25 and 40 that is not clear wht is charges.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              Madeena Mens Casuals
                              Mar 16, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              I have sent my courier to Delhi morigate from rayachoty but the owner of vrl morigate is not picking call or he didn't called us to pick our courier after it reached. Please note my LR. No: [protected].
                              Please do the needful.
                              +1 photos
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                                C
                                Css rajkamal
                                Mar 15, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Resolved

                                Address: Css rajkamal 10awest tower St Madurai

                                We css rajkamal 10a west tower St Madurai is regular customer of Vrl for past 20 years, the delivery section clerks Mrs Gowri and Mr Raja are doing these mistakes at delivery section
                                1, not attending phone calls for enquiring reach of goods.
                                2, always making our load man for delivery to get delayed.
                                3, very bad manners with our staff for getting delivery of goods.
                                4, No proper response regarding enquiry of goods in direct or phone calls.
                                5 making our staffs to wander from city delivery office to Kappalur office, with out proper reasons
                                6 same day, same company goods, delivery of goods from one
                                Nadana theatre city Vrl office and one at TPT Vrl Kappalur office.
                                Proof of delivery receipt photos.
                                Mar 15, 2021
                                Complaint marked as Resolved 
                                Change the staffs
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                Mar 15, 2021
                                Updated by Css rajkamal
                                Complaint regarding staffs mrs gowri and Raja delivery section at Vrl nadana natiya theater city Vrl office
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                                  Raj Dhore
                                  Mar 15, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: SEdam

                                  Extra payment received
                                  +2 photos
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                                    premkumarvinu
                                    Mar 13, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: GEM EQUIPMENTS , CBE

                                    We received a consignment lr no. [protected] dt: 01.03.2021which was supplied only 4 boxes out of 5 boxes, no proper response has given from your team, kindly arrange to dispatch the missing box asap.
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      Sumit baitharu
                                      Mar 12, 2021
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      My product was missing . I want to take stronge action against him who received the product . So send detail of the person who received the product .
                                      L R number [protected]
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