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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 31

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C
Chatla Rahul
Jun 9, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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The shipping service we have opted is on 31st May from Bangalore to vijayawada. We have not received our luggages yet. The concerned person is not responding properly. We would like to escalate the issue.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    Mohammed Younus Sangram
    Jun 8, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Kuntoji basveshwar krupa Devi nagar near bus stand Shahapur -Pin No 585223

    Dear Sir,
    Today my material arrived from Hubli to shahpur Pin No 585223 and the invoiced amount was 1580.00 Rs what they have billed in Hubli.
    When material arrived here they charges me 1800.00 Rs by saying additional charges for material handling and gave me one simple computer print.
    When I asked why this amount they shouted on me and my brother instead they should clarify.
    I would like to know what amount I need to pay as per the billed amount in LR copy or what they have given me the simple print.
    Please clarify and solve my issue asap.
    For any clarification please contact [protected]
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      naveenamv
      Jun 3, 2021
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      Dear Madam/Sir,

      I need help to get my things to my home town Kerala, Kasaragod.
      For me VRL packers packed Items in May 8, 2021 but still no update regarding delivery. I have called n number of time VRL coordinator Named Subhas from Hyderabad location. Things need to be Delivery from Hyderabad to Kerala, Kasaragod.

      Subhash Mobile number:[protected]
      Now a days not lifting call and not properly responding to call.

      Please help to get my things to my delivery location Kerala, Kasaragod.

      I believe on VRL Logistic and hope to get my things . Please help me as soon as possible.

      Thanks
      Naveen
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
      Jun 05, 2021
      Updated by naveenamv
      Still no confirmation. We are fully locked in lockdown time.
      No proper dress to wear and no vessel to cook. How to believe on packers in this scenario.
      Now staying with relative house. How long can stay?.

      Please help me to get my things to my home town Kerala, Kasaragod as soon as possible.

      Thanks
      Naveen
      Jun 11, 2021
      Updated by naveenamv
      Still waiting, after paying extra money also no use.
      From 4 days saying same answer " tomorrow going to delivery" which tomorrow, I don't no.
      Today morning confirmed for delivery, but still not delivered.
      No proper communication happening and not good services providing.

      from last 4 days getting same answer tomorrow going to deliver.
      Is it playing game or what, paid extra amount also no delivery.

      if like this means, how to believe on VRL deliveries. I am not sure my things will deliver or not.

      Very bad to see the service . I will not suggest my friends to reach VRL to get solution for Packing.

      Complained on 5th June, still no reply as well as no call for investigation.
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        hussain_mukri
        Jun 1, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: 202, Sitaram Chsl, Subhash Nagar, Kulgaon, Badlapur(East)

        I have been charged door delivery charges of ₹500. Despite that, under the pretext o[censored]navailability of vehicle for last two days the delivery has not been effected. The consignment has already reached Ambarnath on 31st May at 1.22PM.
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          Vinoth Kumar Pitchaimani
          Jun 1, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          I'm in arasur office 30min.

          Here 4 people there but no one can response for booking.

          Because booking person going to dring a tea for last 30 min.
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            Sri Krishna Reddy Kayithi
            Jun 1, 2021
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: Rajiv bhavan, 2-14-405, Syamalanagar

            Hello Team,

            My LR# [protected]. From Mumabi to Guntur. My cartons sitting at your Pune hub since May 30th. There's been no movement of goods from Pune for 2 days now.

            Please forward freight ASAP as my client expecting his goods by 3rd, June, 2021

            Please process it asap.
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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              Pavan mk123
              May 31, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: Kanakdas badavane Bijapur

              Sir my courier not giving from last 5 days.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
              Sir I'm pavan kulkarni from vijaypur my courier from Talikote to vijaypur its already in the vijaypur courier office on may 28. So please solve my problem.
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                salunkejd
                May 27, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                On household good transfer, unloading labor was not available. I will have to wait so long and required to arrange labour s myself. After shifting also payment receipt still not done.
                Car shifting done after 5 days
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                  Bhavna pandya1573
                  May 27, 2021
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                  Address: Vasai east

                  We recd short supply of 1box against eway bill no [protected] dtd. 19/5/2021
                  please check & do needful as early as possible.
                  its urgent so reply immediately

                  regards
                  from lightronics
                  vasai-east (sativali)
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    preetu cp
                    May 24, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    A courier has been sent from chickamagalur on[protected], it's been 2 weeks no update in online and when I called one of the Bangalore office they told it's in branch and will be delivered asap. It's been 2 weeks no update on same . None of the numbers are reachable now.

                    Consignment number :32474116x1
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                      Ajmer Syed
                      May 24, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Dear VRL team, on 24th April 2021 we have booked consigment from Vijayawada Branch vide LR No [protected] and paid 2000 rs as charges, still material not delivered at Hospital, its a life saving drug delivery delayed for more than month. pls get this delivered in day.
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        Prashantkumar Agasar
                        May 23, 2021
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: Bijapur, Bijapur

                        We ordered tablet from a Pharma in Bangalore ...But parcel from Bangalore to Bijapur not yet delivered..and your staff in Bijapur not responding so please do the needful as soon as possible
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          ankit141191
                          from Ranaghat, West Bengal
                          May 23, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Part material reached at destination

                          I have book and consingment from rohtak to sambalpur . Total no of cartoon book is 09
                          But at sambalpur only 8 cartoon reached and 1 cartoon is missing . No one employee of vrl is answering where the lost cartoon is .

                          Vrl is the wrost transport and there employee is very bad with customer....
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                          MAKlight
                          May 21, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Resolved

                          Booking FREIGHT charged

                          Dear sir
                          Refer to my earlier mail Dated 15th May21. 6 boxes size 29x24x15.5 inches were booked by consignor M/S Raghuveer corporation from SURAT Niyol to FAIZABAD in favour of MAK LIGHT LED SOLUTIONS to pay basis. Your booking staff charged freight 600 kg for 6 boxes against actual weight was 130 kg. I mailed you, SURAT Niyol and SURAT TPT for cancellation of booking but unfortunately not cancelled and consignment reached destination...
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                          kanmani ranganathan
                          from Hyderabad, Telangana
                          May 20, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Address: 502319

                          On the website, it shows out for delivery since yesterday but no delivery till now
                          Consignment number:[protected]

                          Hyderabad, Patancheru
                          502319
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            Shardabhumi Textiles
                            May 18, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: Survey No.211, Opp.Shreeji Esatate, B/h. Chhatral GIDC, Ambavpura Road, Billishwarpura, Gandhinagar, Gujarat.

                            Why the worst service??? your delhi and noida employees are not pick-up the call. my materials are loaded 6th may from ahmedabad and now not show where is the material. how can trust with you. i need to delivery urgent, any how.
                            where is my material. and why the delayed reason???
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              Jaga1234
                              May 18, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Resolved

                              I have booked medical kit and couriered in so called VRL logistics, but it was 7 days over still i am straggling to receive the kit in my home location, not getting proper response from local office/ and head office Bangalore.

                              even there is no proper tracking updates, from 12th it is showing same location.
                              attached photos for reference.

                              LR Number[protected]

                              worst service i have experienced.
                              +2 photos
                              Aug 12, 2021
                              Complaint marked as Resolved 
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                                May 17, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: Mumbai

                                I m Furqan Pardesi (National Enterprises Mahad Raigad Maharashtra 402301)
                                Consignment Id: [protected]

                                I got a call from your office that your consignment is at Mumbai so please arrange a pickup for the same.. But Due Lockdown in our area I unable to pick that material..

                                I tried yesterday to pickup my consignment but from your office Mumbai they are asking for penalty as late fee charges for not getting Material in your time period.

                                But Lockdown is not my personal issue so that is not my fault of not picking up the material. SO why should pay extra..

                                Please do needful as early as possible
                                Hoping for +ve reply

                                Thanks and regards
                                Furqan pardesi
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                                  Praveen r m
                                  May 16, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: Allanagar koppal karnataka

                                  Acc no. - [protected]
                                  IFSC Code - SBIN0013146
                                  Branch - ginigera
                                  Passenger name - Praveen & Manjunath
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    dhayalini
                                    May 13, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    We are from Tamilnadu Agriculture University, agriculture research station, Bavani Sagar Erode district tamilnadu
                                    We need to book paddy seeds for research purpose to Garaghpur West Bengal from Gobichettipalayam branch Erode district they refused to book the same please do the needful for booking the parcel
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