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VRL Logistics / VRL Group Complaints & Reviews

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Updated: Feb 11, 2026
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VRL Logistics / VRL Group reviews & complaints page 31

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B
Balunaidu
Jun 13, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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My order is still showing in Hyderabad TBT from 5 days. It is not moving from there. It is an urgent material. Kindly resolve my problem.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    Babu Ponnusamy
    Jun 12, 2021
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Reliance BP Mobility Ltd, Reliance Petrol Bunk, Avinashi Road, Arasur Village, Near Bharat Benz Showroom, Coimbatore-641407 Mobile 9842224344

    Our LR Number [protected]. While try to taking delivery from Coimbatore TPT, we found one box misplaced with Salem TPT (LR [protected]). Material reached coimbatore TPT on 31.05.2021. still not delivered.
    Request to solve this issue.
    My mobile number [protected]
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      J
      Jai kirat
      Jun 12, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Delhi

      My stock not tracking pl call me.[protected].
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        C
        Chatla Rahul
        Jun 9, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        The shipping service we have opted is on 31st May from Bangalore to vijayawada. We have not received our luggages yet. The concerned person is not responding properly. We would like to escalate the issue.
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          Mohammed Younus Sangram
          Jun 8, 2021
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Address: Kuntoji basveshwar krupa Devi nagar near bus stand Shahapur -Pin No 585223

          Dear Sir,
          Today my material arrived from Hubli to shahpur Pin No 585223 and the invoiced amount was 1580.00 Rs what they have billed in Hubli.
          When material arrived here they charges me 1800.00 Rs by saying additional charges for material handling and gave me one simple computer print.
          When I asked why this amount they shouted on me and my brother instead they should clarify.
          I would like to know what amount I need to pay as per the billed amount in LR copy or what they have given me the simple print.
          Please clarify and solve my issue asap.
          For any clarification please contact [protected]
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            N
            naveenamv
            Jun 3, 2021
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            Dear Madam/Sir,

            I need help to get my things to my home town Kerala, Kasaragod.
            For me VRL packers packed Items in May 8, 2021 but still no update regarding delivery. I have called n number of time VRL coordinator Named Subhas from Hyderabad location. Things need to be Delivery from Hyderabad to Kerala, Kasaragod.

            Subhash Mobile number:[protected]
            Now a days not lifting call and not properly responding to call.

            Please help to get my things to my delivery location Kerala, Kasaragod.

            I believe on VRL Logistic and hope to get my things . Please help me as soon as possible.

            Thanks
            Naveen
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
            Jun 05, 2021
            Updated by naveenamv
            Still no confirmation. We are fully locked in lockdown time.
            No proper dress to wear and no vessel to cook. How to believe on packers in this scenario.
            Now staying with relative house. How long can stay?.

            Please help me to get my things to my home town Kerala, Kasaragod as soon as possible.

            Thanks
            Naveen
            Jun 11, 2021
            Updated by naveenamv
            Still waiting, after paying extra money also no use.
            From 4 days saying same answer " tomorrow going to delivery" which tomorrow, I don't no.
            Today morning confirmed for delivery, but still not delivered.
            No proper communication happening and not good services providing.

            from last 4 days getting same answer tomorrow going to deliver.
            Is it playing game or what, paid extra amount also no delivery.

            if like this means, how to believe on VRL deliveries. I am not sure my things will deliver or not.

            Very bad to see the service . I will not suggest my friends to reach VRL to get solution for Packing.

            Complained on 5th June, still no reply as well as no call for investigation.
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              hussain_mukri
              Jun 1, 2021
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Resolved

              Address: 202, Sitaram Chsl, Subhash Nagar, Kulgaon, Badlapur(East)

              I have been charged door delivery charges of ₹500. Despite that, under the pretext o[censored]navailability of vehicle for last two days the delivery has not been effected. The consignment has already reached Ambarnath on 31st May at 1.22PM.
              Aug 6, 2021
              Complaint marked as Resolved 
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                Vinoth Kumar Pitchaimani
                Jun 1, 2021
                Sep 2, 2024
                This thread was updated on Sep 2, 2024
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                I'm in arasur office 30min.

                Here 4 people there but no one can response for booking.

                Because booking person going to dring a tea for last 30 min.
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  Sri Krishna Reddy Kayithi
                  Jun 1, 2021
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Rajiv bhavan, 2-14-405, Syamalanagar

                  Hello Team,

                  My LR# [protected]. From Mumabi to Guntur. My cartons sitting at your Pune hub since May 30th. There's been no movement of goods from Pune for 2 days now.

                  Please forward freight ASAP as my client expecting his goods by 3rd, June, 2021

                  Please process it asap.
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                    P
                    Pavan mk123
                    May 31, 2021
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: Kanakdas badavane Bijapur

                    Sir my courier not giving from last 5 days.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Sir I'm pavan kulkarni from vijaypur my courier from Talikote to vijaypur its already in the vijaypur courier office on may 28. So please solve my problem.
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                      salunkejd
                      May 27, 2021
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      On household good transfer, unloading labor was not available. I will have to wait so long and required to arrange labour s myself. After shifting also payment receipt still not done.
                      Car shifting done after 5 days
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                        Bhavna pandya1573
                        May 27, 2021
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                        Address: Vasai east

                        We recd short supply of 1box against eway bill no [protected] dtd. 19/5/2021
                        please check & do needful as early as possible.
                        its urgent so reply immediately

                        regards
                        from lightronics
                        vasai-east (sativali)
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          preetu cp
                          May 24, 2021
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          A courier has been sent from chickamagalur on[protected], it's been 2 weeks no update in online and when I called one of the Bangalore office they told it's in branch and will be delivered asap. It's been 2 weeks no update on same . None of the numbers are reachable now.

                          Consignment number :32474116x1
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                            Ajmer Syed
                            May 24, 2021
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Dear VRL team, on 24th April 2021 we have booked consigment from Vijayawada Branch vide LR No [protected] and paid 2000 rs as charges, still material not delivered at Hospital, its a life saving drug delivery delayed for more than month. pls get this delivered in day.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              Prashantkumar Agasar
                              May 23, 2021
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: Bijapur, Bijapur

                              We ordered tablet from a Pharma in Bangalore ...But parcel from Bangalore to Bijapur not yet delivered..and your staff in Bijapur not responding so please do the needful as soon as possible
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                ankit141191
                                from Ranaghat, West Bengal
                                May 23, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Resolved

                                Part material reached at destination

                                I have book and consingment from rohtak to sambalpur . Total no of cartoon book is 09
                                But at sambalpur only 8 cartoon reached and 1 cartoon is missing . No one employee of vrl is answering where the lost cartoon is .

                                Vrl is the wrost transport and there employee is very bad with customer....
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                                M
                                MAKlight
                                May 21, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Resolved

                                Booking FREIGHT charged

                                Dear sir
                                Refer to my earlier mail Dated 15th May21. 6 boxes size 29x24x15.5 inches were booked by consignor M/S Raghuveer corporation from SURAT Niyol to FAIZABAD in favour of MAK LIGHT LED SOLUTIONS to pay basis. Your booking staff charged freight 600 kg for 6 boxes against actual weight was 130 kg. I mailed you, SURAT Niyol and SURAT TPT for cancellation of booking but unfortunately not cancelled and consignment reached destination...
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                                kanmani ranganathan
                                from Hyderabad, Telangana
                                May 20, 2021
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: 502319

                                On the website, it shows out for delivery since yesterday but no delivery till now
                                Consignment number:[protected]

                                Hyderabad, Patancheru
                                502319
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  Shardabhumi Textiles
                                  May 18, 2021
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Address: Survey No.211, Opp.Shreeji Esatate, B/h. Chhatral GIDC, Ambavpura Road, Billishwarpura, Gandhinagar, Gujarat.

                                  Why the worst service??? your delhi and noida employees are not pick-up the call. my materials are loaded 6th may from ahmedabad and now not show where is the material. how can trust with you. i need to delivery urgent, any how.
                                  where is my material. and why the delayed reason???
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    Jaga1234
                                    May 18, 2021
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Resolved

                                    I have booked medical kit and couriered in so called VRL logistics, but it was 7 days over still i am straggling to receive the kit in my home location, not getting proper response from local office/ and head office Bangalore.

                                    even there is no proper tracking updates, from 12th it is showing same location.
                                    attached photos for reference.

                                    LR Number[protected]

                                    worst service i have experienced.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
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