VRL Logistics / VRL Group Complaints & Reviews

I have travelled from bangalore to hubli on26.12.2019 by multi axle volvo dep time 10.30 pm from yana ventures peenya vide pnr no 23067791. While booking the ticket we have asked in your booking office that whether you have request stop at nehru nagar water tank gokul road hubli & they have confirmed that bus stops at nehru nagar on our request.
After boarding the bus driver conveyed that he will not go via gokul road & i should get...

The consignment left from pune on 21/12/2019 by 4.30 am, the consignment till not (23/12/2019) 03:00 pm to chennai, that is after 60 hours. When enquire with the chennai branch we not get any responsible feedback. The tracking number is[protected], if not receive the part before tomorrow 7 am then the nissan line will get affect as well the penalty charged to our concern. So please ask to deliver the material on or before tomorrow (24/12/2019)...

Our luggage whose l. R. Number is [protected] was book from wall logistics delhi to indore on the 13th dec.2019 which we received on the 20th dec. 2019 which was completely broken.
The above items are of no use to us now. And we asked our party in delhi about this, they said that we had sent the goods well condition.

Please solve this problem soon

Thank you...

I am writing to you after my experience multiple times. The vrl driver said there are no washroom on the way to bellary from bangalore.

He has stopped at road side tea stall and there was hardly any space to go for loo and asked women to go outside for urinals.

Is there not single washroom in this way where they can stop so that girls can use the washroom. And driver answered very rudely upon asking for washroom...

Dear sir/mam,

We have the booked the consignment on 4/12/2019, till now shipment not delivered. While tracking status shown delivered. Our customer told us that he his not received any shipment from vrl logistics. If this shipment then pls provide the proof of delivery. Pls look into the matter seriously and resolve our complain on priority.

Delivery address: -

To,
Reckitt benckiser india...

My vendor from rajkot has booked 3 items with vrl logistics limited to hyderabad which are food machinery on[protected] and these machinery are critical for my business operations, i have only received 2 items of the 3 lot, my business has stalled because of this machinery. I have no clue what is happening and i am suffering with your service and this is a pathetic experience, i want immediate resolution...

My vendor from rajkot has booked 3 items which are food machinery on[protected] and these machinery are critical for my business operations, i have only received 2 items of the 3 lot, my business has stalled because of this machinery. I have no clue what is happening and i am suffering with your service and this is a pathetic experience, i want immediate resolution...

I am from visakhapatnam my lr no [protected]
The material received to visakhapatnam tpt godown at 12/11/2019 6:34 am but my material not received so far and today date is 15/11/2019.
From godown to local branch delivery you are taking more than 3 days due to your late delivery my customers are very annoying on me they want their advance back mad loosing my business only because of you and now i m going to take legal action on...

[protected] lr number was dispatched from vaashi on 6 th dec to kunnnamkulam. When i called the vrl kunnnamkulam number on monday, they told that it will reach on wednesday. Till friday i didn’t get any information. I called vrl kunnamkulam on saturday they told item is there but they forgot to send the receipt with it from bangalore. I contacted your mumbai number was told to get the item by showing the copy i have. I called vrl kunnamkulam...

We have booked rice bag of 50 kgs fro kampli (Bellary dst., hospet taluq) to vijayaeada, gandhinagar branch with l r no.[protected] on 4th december 2019.

The person who booked the itrm said that it will reach vijayawada via hyderabad.
I was making follow-up right from the goods transportd.
Day before yesterday the bag came to vijayawada, autonagar branch. Due to your staff incharge negligence the bag was send to...

I am mr, "offline marketing" from kerala state payyanur town, i am doing business with vrl logistics from last 6 years in different firms of myne, this is the first time happening as said below,,,,,, as per lr no:[protected]*2 box was dispatched form shaper rajkot by
Vrl on 3-12-19 & delivered to surath
On 5-12-19. From surath after 3 days one box among two box was loaded to payyanur on 8-12-19. Remaining one box was dead there...

Respected Sir / Madam,

With deep grievance, I beg to state that, I've been harassed by your employee Mr. Sudharshan and his sub-ordinates at your VRL Logistics- Malakpet, Hyderabad branch. My name is Shubham Das and I'm an employee of Yashoda Hospitals, Malakpet associated with Corporate Relations Department. Today, i.e, 12th December 2019, I went to your VRL Logistics- Malakpet, Hyderabad branch along with my colleague Mr....

Shipment number [protected] from bangalore to hubli not received even after a week. Repeated calls have been made but they always say to call after an hour. Nobody is able to answe where the shipment is. Bangalore office says shipment has reached hubli. Hubli office says shipment is on the way and asks to call after an hour. The shipment contains packing material and i’m loosing orders because of this delay,...

I am traveling from nipani to bangalore on 10 dec 19. At boarding point driver ask for luggage charge and same was discussed with local traveling agent first then traveling agent tell that pay 100 rs. Charge for luggage. But there is no information during booking. Also from last 12 yrs i am traveling but till no traveling agency or driver ask about same. If any standard policy is available then same to be reflected during booking. Waiting...

Everytime goddamn we have placed a delivery order with you - now over seven times, your employees have written the wrong address and our order is misplaced!!! How am i supposed to conduct business with such lousy service!!! Why and how does midc ranjanagaon become tbt!!! Do you all not know how to read?? This is such a bad reputation and tardiness from a company of your stature. You're service leaves a lot to be desired and leave me questioningly...

Hi
This anees from deccanleather world vijayawada andhra pradesh... Mi. Lr. No.[protected]... Mera jo supplier hai unhone jo hai kanpur se vijayawada ke liye cartoon book kiya tha lekin aapke job computer operator hai vah jo hai aur vahan type karke erode ke liye matlab tamilnadu eroad ke liye book kar diya hai yah bahut pareshan ho rahi aur ham ek hafta pahle hi complaint kiye the lekin iska koi action abhi tak nahin diya aur hamara...

Dear sir / madam,
We are the furniture making company name as furnitree from karaikudi, tamil nadu.
We are regularly sending our materials through vrl logistics to various states. We face many problems in every consignment.
All consignments are delivered small damages.
But this consignment to delhi, (Lr number is [protected]) all products are broken.
Is this your delivery procedure?
Are you a awarded...

My pacell docket no [protected] from narayanpet (Telangana) to aurangabad (Maharashtra) was booked on 12.11.19 online tracker shows goods came to aurangabad tpt on 20.11.19 and on 22.11 to city off but till date it's not delivered. When i contact city off today they said pacel is there but they dint recived any builty from waluj tpt the reason for not delivering it. Is this custmer fault that u dint recived builty from waluj tpt? This matter...

Dear sir our bilty number is [protected] jamnagar to delhi dwarka mor branch. Our goods dispatched from jamnagar on 16/nov/2019 but today not received. Lorry dispatched from vrl delhi tpt on 22/11/2019 time 5 pm but not reached till 23/11/2019 time 5 pm. They told me now we give goods on monday. Its too late service and they have not any number on dwarka mor branch and also vrl customer care. We bear loss for late goods. We bear 2 time loss...

We have booked a parcel from chennai to gujarat (Mangrol) the booked and taken a parcel after two days informing that that there is no service in mangrol having searvice at jetpur only. Then we ask to do door delivery and thay said charges are 4800/- we continuoulsy calling our vrl marketing manager he is not picking calls. And today we paid to pay charges and door delivery charges and ask him to pay demurrage charges vrl services are too...