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VRL Logistics / VRL Group Complaints & Reviews

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Last updated May 2, 2024
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VRL Logistics / VRL Group reviews & complaints page 41

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K
Karishma Shaw
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My parcel is not delivered to me

Address:456/A RABINDRA SARANI

Order booking date: 17.09.2020
order tracking id: [protected]
order reaced at kolkata as per tracking : 22.09.2020
not recived till date,
calling on vrl nimtalla having contact no: [protected] no on eis answering
seller no:[protected] always asked me to contact you guys
courier having: shop cloth stock
resolution required: need my parcel as soon as possible
my contact no: [protected]...
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K
Karishma Shaw
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My parcel is not delivered to me and no one is answerable

Address:456/A RABINDRA SARANI

My tracking id is [protected] its being more than 2 week my parcel is being lying with you from 22ndseptember its showing its in kolkata once ihad called in your nimtallaa branch office contact no is [protected] they asked me to call agin for complain from then now they stop picking my call i dont 't noe exactly whwre is my order.That is my shop stock neither seller nor your transport company is helping me in tgis regard plase do the needfulbr...
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V
Vishakha Pillai
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Not refunding token amount

I have to send some luggage to my native place kerala. I had a word with you logistics person in secunderabad. I have paid the token amount of rs.1000 on 26/9/2020 at 6 pm. But due to personal issue and emergency i had to cancel the booking. So i informed your representative the issue. But he was very rude and straight away denied to refund. This is not at all accepted. I had made the booking today evening and immediately within 2hrs i contacted...
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We r customer of adoni branch in ap. Navakar collection for last 20 years, but recently adoni branch collecting delivery & other charges so kindly look into it. Thanq. Navakar collections, adoni...
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The box of 10 kgs was in steel box packing. It was received in damaged condition. This contains 10 kgs cashew, almost 4 kgs cashew is broken at the time of reciept of the box....
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Address:Ahmedabad

We have sent material from Ahmedabad to Banglore 67 Boxes of PPE kit but received 66 boxes at destination and not getting satidfied answer from local office.
LR copy is attached....
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M
Mohnish Jatia
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Wrong location office

I gave 25 kg of goods to be sent from delhi to mumbai in vrl's vashi office on 8th September 2020 and the executive of vrl's office in Khanna market first misbehaved with me and then to take revenge from me entered destination in dombivali office and when I saw that the delivery is scheduled for dombivali then I called him at the number given on the logistic copy and when told him the issue he started abusing me and declined the phone so...
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I sent a consignment to tumkur karnataka on 31-08-20, but the tumkur branch gave the goods to that party without any paperwork as it was my agreement with that party that when my goods arrived in their city, they would send me will send money but by mistake of transport he got that goods without giving me money and without lr copy...
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K
kganeshnayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not given to customer

Address:Kinnimulki, Udupi

Consignment not given to customer even if customer shown the pan and aadhar card. Customer had to go back without the consignment. Manager demands money to release the consignment as bribe. Please help. Police complaint and whatsapp video will be eminent if no action taken. Incident happened on 11th september 2020. 6:00pm...
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R
Rashmi Kini
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Haven't received my parcel yet

Address:Udupi branch VrL logistics

Sir /madam,
This is Rashmi and was parcel was booked from my supplier from ur ahmedabad office branch to be received in udupi (karnataka) ..he had asked my pancard copy which I had sent thru wastapp n after booking my goods from der I didn't get any intimation.
After almost 2 weeks I enquire in udupi branch thru tracking number, in udupi they said my goods hv reached at udupi office, I went to the udupi office but the person...
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S
SKN Medical and surgicals
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Booked on 29/08/2020 yet not received

The stock booked on 29/08/2020 from harayna and yet received and came message today that your stock have received when we to receive the stock came with one box and without lr receipt and another 2 boxes dont where are there
the numbers given us to contact are not working
lr no [protected]
anantapur
andhra pradesh...
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Address:VRL Logistics, Rajhans Transport Nagar, Kadodara

We are inform you that our lr. No - [protected], lr. Amount - rs.874/-, because of covid -19 we don't take delivery on time, as you know that lockdown period minimum three months all over india, our office/store also closed april to august -20 due to lockdown - covid-19.

When we reached the place for delivery they said the charges is rs.9660/-

So please do something about it,...
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P
Prince Marvel
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consignment not moved and poor response

On september 4th 2020 i have booked a parcel from sivakasi to adoor, kerala. Lr number is [protected]. The consignment reached ernakulam tpt on 8th september morning only, its already a delay, today 10th september, still the consignment is hold in ernakulam tpt. Everyday they said a same slogan "tomorrow, tomorrow, tomorrow". Pathetic service ever. And also there is a customer care number shown in their official website ([protected]), but...
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Address:VRL Travels Gulbarga

As i am a passenger of seat no - u4, travelling from gulbarga to bangaluru which has bording on 6-9-2020 at 9pm vrl travels journey bus number is ka[protected]. At around 12:20am on 7-9-2020 due to rash driving and applying sudden break on bus my laptop bag fell down by which my laptop hardware and screen got damaged and as i am going for my work i need my laptop to be fixed by vrl travels consumer support, i hope vrl travels not let down...
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H
Hussain Rj
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I m complaining about parcel

Address:Nessai 661/u

I booked from delhi to goa... On 16/08/2020. Still i didn't got my parcel n didn't came to goa also... Very bad service... Even employees are not respons at work......
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H
Hussain Rj
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Parcel

Address:Nessai 661/u

Parcel was booked on 16/08/2020... Delhi to goa... Till now 17 days passed... Parcel didn't receive at goa.... Parcel...
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A
Amarjit Pattnaik
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Receive damage bike while transportation

Address:Vrl packers and movers Electronic city bangslore 560100

I had transported my bike from Bangalore to odisha by vrl packers and movers.. The agent that I have contacted was a liar.. His name is Anoop singh.. Phone no- [protected].. He charged me 11500/- which is much and added useless charges in the bill but when I have contacted h ist he told me that it will cost around 8000/- but when he made the pickup and after 1day he send me the bill of 11500/-. I have no choice either to pay the bill becoz...
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R
Rama Sastry Challa
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Gst invoice not provided

I have utilised services for shifting my household articles. I was promised a GST bill under an IBA approved name and was charged extra for it. It was a bank transfer and I need a GST bill for claiming refund.
Intially I was promised the bill after payment of advance amount...then postponed to after complete amount...then next and so on. It's been one week after the shifting and complete payment is done and no bill yet. I am now being...
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Address:Mashooq kasaragod 9895394395

On 19th august i send parcel from kasaragod and received on 25 in mumbai when my client open the cartoon there is mobile phone is missing. When i track my baggage i see it took two days in pune i don't know why i need cctv footage o[censored]r pune branch...
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LR number [protected] is still not delivered and we are not able track with the LR number where excatly it is. Its been 5 days still we didnt receive the package....
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