VRL Logistics / VRL Group Complaints & Reviews

I book goods from CHIKAMAGALUR without CC ATTACHED, when partry clears the payment we submit the builty at chikamagalur office, so here office people take RS150 as charge and they don't issue receipt for the amount also.

Please clarify regarding this, we need receipt for accounting purpose...

The gross weight in the bill is 271kilograms from delhi hamilton to vijayawada bavanipuram, when the product reached to vijayawada the gross weight is 268 kilogram . There is an weight loss of product of 3kilograms each kilogram costing 656, total amount 1968 rupees...

Food items costing rs. 1600 found rat eaten during transportation. The good were transported for business purpose....

My courier lr number 31031499 till it is not delivered....

This is too bad to delivery the damaged product. Please find the attached photo and bill receipts...

Madam /dear sir.
My lr no [protected] reached to vrl office muzaffarpur distric, state bihar. I got a call from officer to pick up my laguage. I requested him to send the laguage to darbhanga. He replied 1200rs charge by auto which drop to my house at darbhanga directly. I asked him if he will send the laguage to darbhanga by trabsport then what will be the all cost? He replied 350rs. On dated 4.8.2020 again i called to vrl office...

I had send dry fruits from kolhapur to aurangabad on 31st june product deleverd today but seen some dry fruits are eaten by someone with damage to dry fruits box, very ashamed activities,...

MY consignment has been dispatched on 29 HJuly2020 from Solapur . Which supposed to be reached at its destination Vashi, Still I am struggling to get handover my consignment from Vashi. I am contentiously tried to contact at Vashi and Bhiwandi hub but no one care about to support the customer and share the correct information regarding consignment delivery. Contact number at your vashi and bhiwandi hub is not reachable most of the time and...

Hello, This is Mahantesh Patil, my VRL parcel with consighment number [protected] is missing since last 2 months. Whenever I call to VRL they are not responding correctly. Need your help me in getting my parcel....

I am supposed to receive a parcel to Kurnool, Andhra Pradesh from Nashik.Everything was going good till it reached Hyderabad from Nashik.My parcel had reached Hyderabad TPT on[protected].Since then it had been sitting there ideally.I was waiting for it to be shipped.Even after five days of waiting since then, there is no progress at all.My consignment LR Number is [protected].I request the concerned people to kindly look into this and do the...

I transferred my bike (Bullet) along with two helmets and two luggage bags from bangalore to prayagraj via vrl logistics and when my stuff arrived at the destination, one helmet was missing. Both helmets were kept attached to the leg guard of the bike and were wrapped in cloth bags but when i received the bike, one of the cloth bags was torn and the helmet was missing....

This is a complaint regarding to the transportation company named vrl transportation jaipur.
It happened a month ago
We had booked two consignments with the vrl company both were meant to be delivered to different locations. But were interchanged and delivered wrongly. Our complaints and queries were not answered by the company. I had informed the company about the mistake on 7th july, and yet there is no response from their...

Please note we have been using vrl service to get our parcels from tiruppur and from past 2 months we have got 3-4 parcels, none of the parcels have way bill attached to the parcel and even when we insist to attach this bill along with the parcel tiruppur vrl office is not responding to our requests, once the parcel reaches destination they do not release the parcels and insist to get these way bill copies only then they release the package...

Dear sir,
I'm kindly request you plz send my material today only from pune to Ahmednagar because pune is totally lockdown tommorro
Find detail below- consignment no-[protected]
Regard.
Mitra agro engg...

I visited vrl branch in nigdi transport nagar. There are two people who are in charge of making the invoice/builty. Due to lockdown we could not get our software updated so i wrote my invoice no. With pen. Those men do not have any dignity of how to communicate with a customer. We requested them to kindly accept our material this once, we will get our software updated and be careful next time. But the two people were very rude to us they...

Sir, i am riyaz from nandyal. The staff in nandyal vrl using absuse language with customers. They don't reply properly on quarries. Pllease take an immideate action....

Dear sir/madam
My consignment is where i dnt know and no one receiving my customer care call. This item has been dispatched on 27 june but i have no any answering about it. This dispatch made for delhi to ranchi (Jharkhand).
So kindly tell about my query or customer assistant.

Thanking you,

Vaishnavi enterprises
[protected]/[protected].

Its so worst and really bad manner of...

Dear sir
I had booked item from bangalore to mysore on 29/06/20 on new timber yard layout branch, satellite bus stand mysore road branch. Even ihad given bill to the office they said server is slow and to collect lr tomorrow. Actually they took my bill in hand and started to book. On 29th.
As i went to collect lr on 1 june the item is still not booked to mysore the they started saying server is slow and other person
Bill...

Respected sir/madam

Product dispatched from erode to sindhanur and product delivered before 4 day's still the product is not delivered such a worst service and manager is talking ugly to the customer such a waste mannerse and don't know how to talk so i am requesting u to take action on ur employees...

Staff supporting at prashant nagar, kukatpally hyderabad are very rude, started troubling to deliver the package. Earlier he was ready to send with autowala without any proof when we sent a person they started troubling with so many irrelevant questions during covid time expected good service, but people are so rudely speaking. Never expected from such a good company.

This is not first time, always they speak very harsh....