VRL Logistics / VRL Group Complaints & Reviews

Sir
I have sent a letter through udhay books and stationeries keshawapur hubli vrl courrier agent on 26/05/20
Courrier no. 30471585. The courrier was sent to chikkamagalur. So far letter not delivered at chikkamagalur. So kindly trace it out and deliver it at chikkamagalur. If not kindly return it time
V ravindran mob [protected]

Dear sir/madam
We have dispatch a goods on 16 march 2020 from panchkula to mumbai do[mh-mmbdo] branch. The goods is received by bhiwandi branch and we strongly needs the goods as ther are medicines on it. But no one is picking the phone their and irresponsible response from panchkula branch. We are requesting you to kindly arrange us to provide our goods.
Gr. No:-[protected]

Thanks & regards
R. R. Enterprises
Panchkula
Ph no:-[protected]

Hello,

This is to inform you that, i had booked a very urgent consignment on[protected] from mumbai to coimbatore. I understand that, there are some delays due to covid-19 pandemic. But, its been late for 2 months. So, please do the needful urgently.
I felt very bad servivces you are providing.
Lr no.: [protected]

Thanks & regards,
Birun
[protected]

Shipment not delivered which is dispatched on 19th march and not able to track also.
Need your help on high priority.
LR no. [protected]

This complaint is regarding non - delivery of our consignment of perishable goods (Indian raisins) within stipulated period. Our consignment which was booked on 20th march from miraj to chennai, is still on hold (Lr no.[protected]). Since it is a perishable good, the delay can cause substantial damage to our goods which is not appreciable. We have been contacting the vrl team and there is no proper response from their end.
As the delivery has been delayed, we couldnt satisfy our customers need and it is such a loss of goodwill to us.

Therefore we request you to promptly deliver our consignment and requesting proper correspondence so that we can take action accordingly.

Mai eak mahina hogaya joa Panchkula se 20/03/20 se booking kiya thaa lekin woh stock aaj tak nahi mila hai, aur kuch dino ke baad woh stock demage hoa jayaga so please do something better. According to govt medicine parcel bich mai rokna nahi chahiye.

Hi

I have not yet received my refund amount for the transaction number 18373707. I received a call from the bus operator saying that the bus is cancelled and i will receive 100% refund amount. I have also received an sms from vrl travels saying the same. Now my issues is that it is more than a month and i haven't received any refund. Kindly refund the amount as quickly as possible.

Thank you

Dear sir/madam,

I had sent courier to dharwad through "namrath raj enterprises" on 26-feb-2020, but still now the courier is not reached to the destination. Please investigate and help me to receive the same.

For your information, please find the following the details and attachment.

To address:
Sivanagouda patil, lig 1st, 26-a, chaitanya nagar, dharwad, karnataka - 580001
From address:
Jagadishgouda patil, #249, 10th cross, 8th main, saraswathi nagar, vijayanagar, bengaluru - 560040

Thanks in advance for your support and help.

Thanks and regards,
Jagadish

We need to supply the handwash to the medical stores in our mysuru, so we had got dispacthed the stock on friday from ernakulam .But it has been stucked in bangalore .So please make arrangement of this consignment no. [protected]...To be delivered at right time to help many peoples ...Ramesh distributors mysore
mob-[protected]

Vrl logistics - i booked a shipment / consignment on 27 feb 2020 from rajkot to chennai.

This is not even dispatched from the place where i loaded. They don't respond via email nor their customer care attends the call.

This is really frustrating. I've sent an email to their head office and even they don't seem to take any action as they just keep ignoring it.

I send 2 parcels from vrl logistics, a-74, block a, sector 5, noida, uttar pradesh 201301 and that costs 750 rupees. He asked me to pay amount at there office and he gave me slip.in that slip he have to mention "paid" but he mistaken and typed "topay" so because of that i have to pay at delivered office also. So basically i paid two times and now after knowing about that and i called to the office and explained this thing and he is telling that dont know anything. But he charged me unnecessarily

Dear sir/madam,
We are your regular customer from last 10 years but nowadays we are facing very much problems with your samuel street branch

Staff is not providing us lr receipt & misbehaving with us

So we request to kindly put attention or else we will appeal to our metal & stainless steel merchants association to stop your service as v trans & other transporters are providing us very good service

(# samuel street mumbai) staff misbehaving

Our consignment of indian air force lr no:[protected] is hold since 22 feb 2020 in mumbai (Bhiwandi) and not delivered yet. Mar is the closing month for the financial year and budget and we are facing lot of reminders from our higher authorities for clearance of pending bills. This is a serious issue and we have to raise the matter upto consumer court and other authorities if we will not get the item till tomorrow.

My LR number is [protected].I have booked my consignment from panruti (Tamilnadu) to shapar (Gujarat) as on 26th Fab 2020, by tracking It comes to know that from Ahmedabad its going to Surat instead of Rajkot.
If it will go to Surat it will take 3-4 days extra and my order get cancel due to late receipt I need it by Thursday anyhow.
Requesting you to please co-operate with me.
I called to VRL panruti but they are not giving update properly.
Please find attached LR copy for your reference

Hi,
Courier was done on 29th november 2019 from kormangala vrl courier service (Kormangala bda complex) to manyata techpark hebbal. Courier never reached the destination. Vrl courier service guy who took the courier is unable to track it and abusing me that it was my mistake. His name is appaji gowda : +91 [protected]

It was a 3lakh rupee's dd and very important to me. If not delivered then no one from vrl is responding to get it back. I need it back so i can cancel it in the bank and recover my money.

Vrl courier num : 29723075

We had booked aluminium coil from your biwandi branch to have door delivery at parwada, vishakapatanam. Lr no - [protected] on 19.02.2020.
It has reached at your gajuwa branch on 28.02.2020 still not delivered. On having word with your branch team came to know that the amount paid is less for door delivery. But this charges were paid at your biwandi branch as per they demanded for door delivery. Its none of our business to analysis the cost for transportation. If you have charged less then its your mistake.
We are suffering a lot because of this, so request you to resolve the issue and material is very urgent required at site.
We cant bare a single day.
Do the needful.

Dear sir,

I have made parcel in vrl from surat to bhadravathi, the parcel received to shimoga on 27th of feb it has not delivered to bhadravathi 2 days happened, when i enquired with shimoga tpt they are telling vehicle is full we will send, while booking they will tell within 4 days parcel will deliver but one week happened still parcel has not delivered. Please deliver my parcel as soon as possible.

Lr no is [protected]

Regards
Kiran. R
[protected]

Goods booked through vrl logistics vide l/r # [protected] for rs 105492 damaged in transit, the company had given damage certificate, but denying to settle the dispute. We have sent legal notice to vrl logistics booking beanch office, head office, mumbai regional office but the transport company has no fears of law & challanged to file case in court, we like to file complaint against vrl logistics ltd, for justice.

I sent a parcel on saturday afternoon, from hyderabad to karimnagar. It was supposed to reach its destination on monday itself, but still hasn't been delivered. I even tried contacting the vrl delivery in karimnagar by calling them, but they are not lifting the landline phone. How many days more do you need to deliver it over that small a distance? Or atleast pick up the phone.

Dear sir,

We are a import trading company noma plastech industries and supplying goods to all over india. We are regularly taking the services of vrl logistics at bhayaner east branch, since last few months it has been observered that the booking of our material is done and the lr is provided on the next day fter the material is delivered.

The problem we faced is that, we commit our customers that we have delivered the material, but the lr copy carry's the date of next day, hence our committment to our customers is show in a bad light.

Further the material is left at your godown for 24 hours without booking, or any receipt given to us. What happens in the event of loss or theft of our material?. We do not have any documentation to show that the material has been delivered to you.

Therefore we humbly reuest the concern authorities to look into the issue and request them to issue the lr immedialty against the booking on the same daay, or else we would be forced to divert our businesss to an alternate transporter.

Regards

Noel corriea
[protected]