VRL Logistics / VRL Group Complaints & Reviews

We need to supply the handwash to the medical stores in our mysuru, so we had got dispacthed the stock on friday from ernakulam .But it has been stucked in bangalore .So please make arrangement of this consignment no. [protected]...To be delivered at right time to help many peoples ...Ramesh distributors mysore
mob-[protected]...

Vrl logistics - i booked a shipment / consignment on 27 feb 2020 from rajkot to chennai.

This is not even dispatched from the place where i loaded. They don't respond via email nor their customer care attends the call.

This is really frustrating. I've sent an email to their head office and even they don't seem to take any action as they just keep ignoring it....

I send 2 parcels from vrl logistics, a-74, block a, sector 5, noida, uttar pradesh 201301 and that costs 750 rupees. He asked me to pay amount at there office and he gave me slip.in that slip he have to mention "paid" but he mistaken and typed "topay" so because of that i have to pay at delivered office also. So basically i paid two times and now after knowing about that and i called to the office and explained this thing and he is telling...

Dear sir/madam,
We are your regular customer from last 10 years but nowadays we are facing very much problems with your samuel street branch

Staff is not providing us lr receipt & misbehaving with us

So we request to kindly put attention or else we will appeal to our metal & stainless steel merchants association to stop your service as v trans & other transporters are providing us very good servicebr...

Our consignment of indian air force lr no:[protected] is hold since 22 feb 2020 in mumbai (Bhiwandi) and not delivered yet. Mar is the closing month for the financial year and budget and we are facing lot of reminders from our higher authorities for clearance of pending bills. This is a serious issue and we have to raise the matter upto consumer court and other authorities if we will not get the item till tomorrow....

My LR number is [protected].I have booked my consignment from panruti (Tamilnadu) to shapar (Gujarat) as on 26th Fab 2020, by tracking It comes to know that from Ahmedabad its going to Surat instead of Rajkot.
If it will go to Surat it will take 3-4 days extra and my order get cancel due to late receipt I need it by Thursday anyhow.
Requesting you to please co-operate with me.
I called to VRL panruti but they are not giving...

Hi,
Courier was done on 29th november 2019 from kormangala vrl courier service (Kormangala bda complex) to manyata techpark hebbal. Courier never reached the destination. Vrl courier service guy who took the courier is unable to track it and abusing me that it was my mistake. His name is appaji gowda : +91 [protected]

It was a 3lakh rupee's dd and very important to me. If not delivered then no one from vrl is responding...

We had booked aluminium coil from your biwandi branch to have door delivery at parwada, vishakapatanam. Lr no - [protected] on 19.02.2020.
It has reached at your gajuwa branch on 28.02.2020 still not delivered. On having word with your branch team came to know that the amount paid is less for door delivery. But this charges were paid at your biwandi branch as per they demanded for door delivery. Its none of our business to analysis...

Dear sir,

I have made parcel in vrl from surat to bhadravathi, the parcel received to shimoga on 27th of feb it has not delivered to bhadravathi 2 days happened, when i enquired with shimoga tpt they are telling vehicle is full we will send, while booking they will tell within 4 days parcel will deliver but one week happened still parcel has not delivered. Please deliver my parcel as soon as possible.

Lr no...

Goods booked through vrl logistics vide l/r # [protected] for rs 105492 damaged in transit, the company had given damage certificate, but denying to settle the dispute. We have sent legal notice to vrl logistics booking beanch office, head office, mumbai regional office but the transport company has no fears of law & challanged to file case in court, we like to file complaint against vrl logistics ltd, for justice....

I sent a parcel on saturday afternoon, from hyderabad to karimnagar. It was supposed to reach its destination on monday itself, but still hasn't been delivered. I even tried contacting the vrl delivery in karimnagar by calling them, but they are not lifting the landline phone. How many days more do you need to deliver it over that small a distance? Or atleast pick up the phone....

Dear sir,

We are a import trading company noma plastech industries and supplying goods to all over india. We are regularly taking the services of vrl logistics at bhayaner east branch, since last few months it has been observered that the booking of our material is done and the lr is provided on the next day fter the material is delivered.

The problem we faced is that, we commit our customers that we have delivered...

I have using vrl since i have started my pharma business my lr number is [protected] from ahmedabad to aurangabad mh booking date is 12 feb usually i will get my goods in 3 to 4 days. But still i have nit received and the person handling aurangabad he is not receiving call after so much time he receive call but nit responding in good manners. Kindly look into the matter...

We had sent one consignment of solar panels from jaipur to rajkot on 10th feb 2020. I am sad to see the type of material handling done with material by vrl. Please see the photographs attached and let me know is this the quality of service vrl provide? I need vrl to pay for the damaged material else i will have to approach consumer court with complaint. Consignment no. [protected]....

I travelled shirdi in vrl bus dated 07.02.2020 from bangalore. Tv not working for 18 hours journey. Both the drivers so worst in behaviour, they not ready to answer any question as they busy in eating gutka. One stop near hubli for dinner every one get down from bus. One handicapped lady was in bus bus was locked. Me and few passengers noticed she wanted to come out for dinner. We called driver to open door. The way driver scolded handicapped...

Hi team,

I have already escalated the issue where in my missing consignment got auctioned by vrl even after claiming the same a month ago. Since then no one has contacted me and they are not replying to my e-mails as well. I have tried contacting them numerous time but they are not responding the same. Please help resolving this issue. The only thing i need is a refund for the amount the cosignment was sold....

Dear sir
I am from
Bhadariya Rai Agro Agency
Jodhpur

Track no [protected]
Party booking on 15/01/2020 good condition but after reach jodhpur in 4 parcel there will be damage 2 parcel means I loss 50% for materials due to don't care good service so pls suggest my problem
Contact no [protected]
Propitor : Bhadariya Rai Agro Agency...

Hi team,

Vrl courier haven't delivered my parcel which is loaded on 11th january 2020.

I haven't received my courier from bidar to bangalore yet.

Please for god sake it's been more than 7 days and whenever i call they tell that it will be delivered today.

Please 🙏 for god sake, make the delivery of my courier parcel by tomorrow.

Courier tracking number : 30143541br...

Hi team,

I kept my consignement at the vrl depot in goregoan e which was later [censored]ed to their hubli office and auctioned. I requested to recall the consignment on 10/09/2019 however they have still autctioned my consignment in the month of october. 1st they misplaced the consignment and then later they have auctioned it post asking them to recall the consignment. Post which i have repeated called them, e-mail them numerous...

The team is not very professional. They didn't commit to wait they promised. They didn't so the washing machine and tv fitting once they reach the new house. Charged for everything and was expensive but didn'tlive up to what was committed. Bad experience. They didn't connect the washing machine, didn't mount the tv and couple of items were missing. Really unhappy with their work and suggest every one not to opt for vrl logistic service. That's...