VRL Logistics / VRL Group Complaints & Reviews

Address: Arekere Bangalore

Dear Sir,

More than 8 shipments have not been delivered and this information has not been bought to our notice for over 2 months and now when we are asking the status of the shipments they are telling us to pay the demurrage charges.

also who will bear the loss of the sale of the shipment that was to be delivered

Kindly address this

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards,

Rakshith

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandrakanta H No 1-11-90/2. Eklaspur riad. Raichur 584101. Monile no 8197094225.

The sofa set is booked from Bangalore to Raichur vide slip no [protected].

It reached Raichur 8.4.23 and the total packing is damaged. The sofa sheets are also damaged and all cloth has become dirty.

The Raichur and Bangalore concern managers are not responding properly.
Photos are sent here.

I request to pay me the sofa cost as per bill Rs. 21, 240.00

The photos enclosed.

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow up India

Dear sir I am Niranjan Singh from C S GROUP OF INDUSTRIES LUCKNOW up
I booked a material from Lucknow to Chennai innore.
But only one cartoon is diliver to customer
One is short from Hyderabad
I call you many times but not give proper answer
Very careless staff and idle service
Plz look matter and solve

Niranjan Singh
C S GROUP OF INDUSTRIES LUCKNOW up
Tracking number -[protected]
Mobile no -[protected]

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sunkadakatte

LR No - [protected]
Booking Date - 28/3/23
From Bangalore To Bhiwandi
Materials Not Delivered
Already 9 Days
Door Delivery - 1000 Rs
Charged
With 4 To 5 Working Days
Materials Should Deliver
Last Time Also Same Issue

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Team,

This is to inform you that we are not getting correct update for the Consignment No: [protected]

It was dispatched on 22nd March 2023 since we are not getting the correct update.

Please provide the correct information

Regards,
For Mahalaxmi Safety Solutions
[protected]

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

We have We have booked to deliver our two(2) wheeler from Tumkur to Kalburgi on 27/03/2023. The concerned logistics people from Tumkur informed us that the vehicle will be dispatched on 28/03/2023 and reach Kalburgi on 29/03/2023 wednesday. But till date i.e. 1st April 2023, we haven't received our vehicle. Even after many calls we are not informed about the exact day or time of delivery. Feeling very bad for the response and delayed delivery. Kindly check the issue and sort out the same as early as possible. Hope this platform solves our problem without letting us to move on further process. Thank you. (Lr. No. [protected] dtd[protected]

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajahmundry

We got a parcel with LR number[protected]
The response from Vrl we got today morning that they will deliver the item before afternoon we called regarding the delivery the person who has attended the call is speaking rudely we asked them we will come and take we asked to reduce the door delivery charges they are speaking harshly this is not the correct way

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Kalaburagi

I have a consignment booked from surat to kalaburagi. The consignment was booked by my vendor but the original copy is with him in surat. I have a soft copy of the consignment but the vrl official say they won't deliver unless they have the original hard copy.
Question 1: why is the soft copy not acceptable, since it has a GST number and name of the consignee.?
Question 2:the customer service is the worst, instead of trying to resolve the matter they just start shouting at the customer when asked why is the soft copy not acceptable.

What is the resolution for this issue when we only have a soft copy of the consignee copy?

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 9562/30 Gaushala Bardari

Hello VRL
Im Jaidev Koli from JD Enterprises (07ALTPD8115F1Z2)
I have parcel some lamination roll through VRL (Karol Bagh) on 18/03/2023 to Kolkata.
Now i have found out that our goods or parcel are damaged by your labour or by marking hooks.
I have attach few images for your reference.
Now I am claiming for damaged boxes.
Kindly do the needful ASAP.

Regards
Jaidev Koli
[protected]

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am a regular traveler by vrl. This is the 3rd time am traveling from Belgaum to mumbai and the bus broke down. This is the 3rd time. This is the worst experience. Please get your bus repaired or replaced

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aurangabad

LR No. [protected]

Material Booked From Waluj Aurangabad, MH to Hyderabad TPT.
Packages booked 17,

As Per VRL system, Material is Showing delivered, But Customer is Saying he has not received material, Due to Short Qty, VRL was giving just 16 Package to them.

Now Customer is Saying He has not Got material,
And As per VRL System they are showing delivered but not able to show received copy (Signature & Stam of Customer)

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ramya knit printing

Website: [email protected]

Im ramya knit printing my order in a place mumbai im delivery is self pikup in tiruppur vrl logestic but product 1 box missing my product plz check the detalis immediately informed

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: GUWHATI ASSAM

LR NO. - [protected]
Goods Were Despatched From Guwhati Athgaon On 15/03/2023 For Mangalore And Today Its 20/03/2023 And The Goods Are Still In Guwhati TPT. Spoken To Area Manager Of Guwhati He Said Good Will Be Despatched On 18/03/2023 But Still Its There Only . DISAPPOINTED

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

View replies

N

Neetu Yoshi pvt. ltd.

Mar 20, 2023

Goods Were Despatched From Delhi On 15/03/2023 For Roorkee And Today Its 20/03/2023 And The Goods Are Still In manasar Hub . Spoken To Area Manager Of Roorkee He Said Good is in manasar hub & Will Be reached On 21/03/2023, Spoken To Area Manager Of Delhi he said good was reach in roorkee hub and But Still Its There Only . DISAPPOINTED, very Bed Transporter service, i dont know how can any group will connect vrl logistic, very very very bad service.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had sent a new two-wheeler from Bhatkal to yeshwantpur through VRL logistics Bhatkal
(Consignment no [protected]).
The executive from the Bhatkal branch stated that no extra packaging is required since each vehicle will be sent through separate compartments and extra precautions will be taken and he had charged 3080( bill amount) + 200 extra charges (separately)
Now the vehicle is delivered to the service location with scratches and the executive person reacting in a different manner now

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MALDA

Dear sir,

our parcel package got destroyed and some parts gone missing during transport from udaipur to malda.

Consignment no : [protected]

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir
I have booked parcel from gulbarga to Bhadravati on 06/03/2023 till not delivered to customer. Hence I request you to look into the matter.

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

We had booked a consignment on the 1st March 2023 from Bangalore-Bommanahalli to Delhi-kirtinagar with the Docket number [protected].
Till today (11th March 2023) the consignment is not reached the customer.
We have been trying to track online and also call the branch office for details but each one give silly reasons for not delivering it on time.
Our customer is cancelling the order and wants to file a complaint on us for not delivering it on time.

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Our material having gr. [protected] / 6 nag is lying at your lahartara branch varanasi but is dilevary address is at karikuan branch in varanasi . The material is lying their from 10 days and even after so much reminder they are not getting our material delivered at kharikuan.

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: N.Eswariah & Kiran Kumar, Pogurupalli (V & P), Gudupalli (M), Chittor (District), Pin - 517426. Ph:8073984975, 9591633382

We have sent tabs for kids for Educational purposes, from the box we packed we had 18devicses but when our person received the package there were only 16 devices.

2 devices went out as missing.

It is of High value, we trusted and sent you this through the service, and this had 2 devices that went out as missing from the box.

Since this had happened going forward we are not going to continue the services further.

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Baker Hughes kakinada

I booked the parcel for door delivery but in kakinada vrl logistics they said come and collect from their godown.LRNO :[protected] has reached :KAKINADA Ph.No :[protected], [protected]. Please bring consignee rubber stamp and ID proof of the person taking delivery and if SELF then consignee copy
LRNO :[protected] has reached :KAKINADA Ph.No :[protected], [protected]. Please bring consignee rubber stamp and ID proof of the person taking delivery and if SELF then consignee copy of the LR at the time of Delivery - VRL
LRNO :[protected] has reached :KAKINADA Ph.No :[protected], [protected]. Please bring consignee rubber stamp and ID proof of the person taking delivery and if SELF then consignee copy of the LR at the time of Delivery - VRL
These are the msgs and lr numbers ..

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

VRL Logistics / VRL Group reviews & complaints page 8

Shipments Not delivered even after providing Appointment Dates and shipments missing

Post your Comment

Damaged sofa set

Post your Comment

Missing one parcel out of 2

Post your Comment

Materials Not Delivered

Post your Comment

Require Update - Consignment NO - 1067995792

Post your Comment

Delay in Delivery of two(2) wheeler

Post your Comment

Regarding door delivery

Post your Comment

Original consignee copy required for delivery, soft is not accepted

Post your Comment

Damaged Products

Post your Comment

Bus breakdown

Post your Comment

Material Short & Missing & No Response from their team

Post your Comment

KJS PET TRANSFER paper roll 24 inch 50 nos

Post your Comment

Complaint About Late Delivery

Post your Comment

Damage in delivered product

Post your Comment

Product destroyed and missing

Post your Comment

Item not delivered

Post your Comment

Shipment delivery issues

Post your Comment

Material lying at wrong branch

Post your Comment

Missing of devices

Post your Comment

Delivery related

Post your Comment

Related businesses