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VRL Logistics / VRL Group Complaints & Reviews

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Updated: Feb 11, 2026
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VRL Logistics / VRL Group reviews & complaints page 9

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Y
ycnakrani
Feb 28, 2023
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Address: 395010

My machine parcel dellhi to surat demage condiction please give me my demage claim
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    Arun m
    Feb 13, 2023
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    Address: Kalathil

    Its being 18 days since one of my product is still missing, or have no details, when i call their staff they don't even answer my phone call, such worst service by vrl
    I ordered two product from Tamilnadu (housr) to kerala(kunnmakulam)
    One of the product reached nearest hub, but the other product is still missing its being 18days today(13 feb 2023) please do. Something about it
    [protected]-Consignment number
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      neeldistributors
      from Solapur, Maharashtra
      Feb 8, 2023
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Solapur, Maharashtra

      1. For an important medical life saving equipment delivery from Sangli to Solapur, MH about 2 days back.

      2. For Medial Life saving material pick up from Delhi to Solapur, MH. Nobody is replying.

      3. For All areas in Maharashtra, No service is provided by the VRL Logistics company. About 100+ instances o[censored]navoidable circumstances where VRl employees do not inform of Material Pickup, Arrival or status.
      We have to contact them to follow up on the items. Many times unresponsive and unreliable behavior even after doing business for last 10 years.
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        K
        kamilmalik
        Feb 7, 2023
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Dear sir

        I dispatched my material throw VRL Logistics Meerut on[protected] from Surat Gujarat but my material have not reach it.
        Docket number [protected]
        Material order value is 14750
        I have contacted VRL Meerut and VRL Surat severally but no response then i have contacted customer care but ther result was same so

        I’m attaching parcel and docket details
        Please kindly check it and solve my problem as soon as possible
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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          Fayyazuddeen
          Feb 2, 2023
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          My name is Fayyazuddeen, i am from Andhra Pradesh.I stay in Bangalore for job purpose.

          Recently I booked an online service for transport my 4 month old scooter from Bangalore to Vijayawada for temporary stay.

          When I booked service they told me final price will be 3150 rupees, asked me to pay 2000 advance. When handed over vehicle and I made the payment 2000 then they sent me bill to pay 7000 more for total 9600.

          Before taking service I asked them in email to confirm 3150, they said it's final amount.

          Can you help to file case and sort this out . Now they have my vehicle and black mailing to pay 7000.

          Please help me to get my vehicle.
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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            T
            Transstroy
            Feb 2, 2023
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            Address: Transstroy India Ltd,No:1/4, Main Road, PANAGUDI, NAGORE, NAGAPATTINAM, PINCODE : 611002

            Sir
            Booking we done on date :[protected] from Delhi to Nagapattinam and the consignment no. is [protected], We have booked totally 7 products, out of 7 products we have received only six products on the date of[protected].

            And the Person from nagapattinam (He is not mentioning his name) he told that you will receive the product on 01/02/2023, we are following continuously to that person he is not replying properly and not attending our phone call (his Phone no. is [protected].)

            Today again called we him and asked about the product whether it is reached or not simply he is telling that material is in salem, And the person in salem forgot to send the material today also and we are completely disappoint with his reply (He is replying like "You go and file complaint against the salem VRL Logistic dealer and his phone no. is [protected] and don't call us frequently " and he suddenly hang down the phone.
            Sir hope your VRL Logistics is a leading reputation company and the employee from your kind office like this kind of bad behavior is not appreciable, Because of his carelessness our National highway work is hampered and you are requested to take necessary action and as soon as possible please resolve our issue.

            Thanks with Regards

            Shan

            Transstroy India Ltd
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              Nagarana
              Feb 2, 2023
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              Address: Bangalore

              My bus booking through Vrl app is cancelled but amount is deducted in my bank account kindly refund my amount
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                A
                from Kanpur, Uttar Pradesh
                Feb 1, 2023
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                Address: swastik complex village Gujrat

                I got vrl logistic number from just dial.
                I called them ask for quotaion. they send me details on my whatsapp bybyhe name of vrl logistic.

                I trust them because VRL IS reputated company. they ask for payment . i transferd money for services.

                They cahrged me twice. 2200+3000/-

                After payment they are not answering my call or messages.

                I called VRL LOGISTIC GUJRAT OFFICE. they said there is not any office on that place

                Please take strict action againat fraud and safe consumer from illicit services.
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  b poornima
                  from Bijapur, Rajasthan
                  Jan 31, 2023
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                  Bus service- no clean

                  Address: Bangalore

                  As I'm a frequent traveller to blr to mbl and mbl to blr im noticing that they are not maintaining hygiene and cleanliness of the buss, curtains are not clean seats are smelling they don't clean the bus on daily bases or whatever they not at all maintaining cleanliness in the route of muddebihal to Bangalore and Bangalore to muddebihal and today is worst day at vrl bus seats are wet and smelling as when i entered in bus it's smelling and...
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                  Rakesh Rajappan
                  Jan 30, 2023
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  My shipment from delhi was despatched on 04th January to Kochi with Article number [protected] it has 5 packages but only 4 was delivered and VRL kochi wrote and signed (Seal) on the reciept for 1 package short delivery but even after 25 days i haven't get any feedback and no delivery, I have contacted VRL kochi and VRL delhi severally but no response then i have contacted customer care but ther result was same so kindly do needfull to get my parcel deliverd or refund.

                  Spicehut
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                    Gagan GK
                    from Bengaluru, Karnataka
                    Jan 30, 2023
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    Address: Vijayanandha travels,Near metro pillar no 1200, Lakdikapul, hyderabad, Telangana

                    In Lakdikapul, hyderabad office staff Rudely talking with the passangers. Shouted in front of others just for using the weight machine to check the weight.
                    He may tell gently but he didn't.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      A
                      Adhesivetape
                      Jan 30, 2023
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                      Address: Gadag MV Enterprises

                      Reference to the LR number [protected] (Mubai to gadag )
                      materil shipped from mumbai on 24th Jan but still materil not received on time .

                      if we not receive materil on time how we need to do further business at our side ?

                      please take care of this issues .

                      i have an issue with one more LR Copy [protected] (Gadag to odisa- Jeypore)
                      the materil booked at gadag on 23rd Jan and loded from gadag is 26th Jan still our supplier not received an materil .

                      kindly help me out of this delay issues
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        Prasad Kata
                        Jan 25, 2023
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: Dharmavaram satya sai

                        Dharmavaram VRL staf behaving not good some shops jari boxes delivery easy. my jari boxes not give he asking LR copy but he give all shops with out Lr copy
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Even In Lakdikapul, Hyderabad office staff is behaving rude with the passangers.
                        Teach them how to behave with others, or fire them from thier post
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                          AfridY
                          Jan 23, 2023
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          I placed my laptop bag in the bus on my seat and went to bathroom. After coming back to my seat my laptop bag was missing from the bus.
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            Himadrian Foods
                            Jan 23, 2023
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: VPO Churag Tehsil karsog

                            Less weight is becoming a regular affair now. PFA pictures of the same

                            Orders were delivered on Saturday and the delivery was not up to the mark. The contents were found missing.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              S
                              Jan 22, 2023
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: BANGALORE

                              No cctv in bus .. one of our traveler lost his bag and money while having dinner . Somneone entered the bus and taken bag and left.. who is responsible here?? Kindly look into this matter.
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                S
                                sushil/pandey
                                Jan 20, 2023
                                Resolved
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                                Resolved

                                Dear Sir/Madam,

                                We Times Lifestyle is a regular customer of yours and we are more than 15 to 20 consignments through VRL Logistics Kirti Nagar New Delhi.

                                Since last one week we are getting complaints from our clients that they are receiving goods in damage conditions. Kindly look into the matter and do the needful at your earliest. Please find snapshots of damage goods which our client received from VRL Logistics.Our Client details are given below:

                                The Musician World,
                                U1G, Divyakanti apartment, Jani Farshan Lane,
                                Jani Farshan Parle Point, Surat, Gujrat-395007
                                Mobile No. – [protected]
                                Jan 20, 2023
                                Complaint marked as Resolved 
                                Sir, Our client received consignment in damage conditions against LR No.9031864999. We have already sent to you Client Details and Snapshot of Damage goods. I am requesting you to please resolve at your end.
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  D
                                  Durai Arulneyam
                                  from Chennai, Tamil Nadu
                                  Jan 16, 2023
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Sir
                                  L. R. No:[protected], Both VRL MADHAVARAM TPH CHENNAI people and third party criminals jointly cheated Rs 7361 by asking me to transfer in to VRL LIGISTICS, Bank of India Account. I am the customer taken delivery of my packages from Delhi to Chennai on[protected]. My mobile no is [protected]. Again i paid same Rs 7361by cashwhile taking delivery. Kindly take action and refund my Double payment of Rs 7361.
                                  Yours
                                  Durai. Arulneyam
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    alok marothi
                                    Jan 13, 2023
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    They have demanded extra money for material loaning into the car. Other than a receipt. very bad response. LR NO [protected]. Mobile No. [protected] Alok Marothi
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      Teja.tejesh
                                      from Hyderabad, Andhra Pradesh
                                      Jan 12, 2023
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Hi Team,

                                      I'm supposed to receive a Cargo(Parcel of coffee beans) From Coorg,
                                      The cargo was shipped on Dec 22-2022 a partial package was delivered on 31-Dec-2022.
                                      Today is 12-Jan 2023 my other half of the package is not yet delivered yet speaking to the respective person in Miyapur ([protected]) After multiple follow-ups he keeps on saying that the parcel is in transit from Banglore (the same response from[protected]

                                      its been almost 20 days since the parcel is been shipped with VRL

                                      Please look into it & solve the Issue ASAP
                                      Below given are the details of the shipment

                                      Name Ramesh Duggirala
                                      Shipment number [protected]
                                      Place of origin Coorg
                                      Destination of delivery Miyapur Hyd(500049)

                                      My contact details ([protected], teja, [protected]@gmail.com)

                                      Thank & Regards
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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