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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 9

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K
kamilmalik
Feb 7, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Dear sir

I dispatched my material throw VRL Logistics Meerut on[protected] from Surat Gujarat but my material have not reach it.
Docket number [protected]
Material order value is 14750
I have contacted VRL Meerut and VRL Surat severally but no response then i have contacted customer care but ther result was same so

I’m attaching parcel and docket details
Please kindly check it and solve my problem as soon as possible
+2 photos
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    Fayyazuddeen
    Feb 2, 2023
    Sep 2, 2024
    This thread was updated on Sep 2, 2024
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    My name is Fayyazuddeen, i am from Andhra Pradesh.I stay in Bangalore for job purpose.

    Recently I booked an online service for transport my 4 month old scooter from Bangalore to Vijayawada for temporary stay.

    When I booked service they told me final price will be 3150 rupees, asked me to pay 2000 advance. When handed over vehicle and I made the payment 2000 then they sent me bill to pay 7000 more for total 9600.

    Before taking service I asked them in email to confirm 3150, they said it's final amount.

    Can you help to file case and sort this out . Now they have my vehicle and black mailing to pay 7000.

    Please help me to get my vehicle.
    +1 photos
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      T
      Transstroy
      Feb 2, 2023
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Transstroy India Ltd,No:1/4, Main Road, PANAGUDI, NAGORE, NAGAPATTINAM, PINCODE : 611002

      Sir
      Booking we done on date :[protected] from Delhi to Nagapattinam and the consignment no. is [protected], We have booked totally 7 products, out of 7 products we have received only six products on the date of[protected].

      And the Person from nagapattinam (He is not mentioning his name) he told that you will receive the product on 01/02/2023, we are following continuously to that person he is not replying properly and not attending our phone call (his Phone no. is [protected].)

      Today again called we him and asked about the product whether it is reached or not simply he is telling that material is in salem, And the person in salem forgot to send the material today also and we are completely disappoint with his reply (He is replying like "You go and file complaint against the salem VRL Logistic dealer and his phone no. is [protected] and don't call us frequently " and he suddenly hang down the phone.
      Sir hope your VRL Logistics is a leading reputation company and the employee from your kind office like this kind of bad behavior is not appreciable, Because of his carelessness our National highway work is hampered and you are requested to take necessary action and as soon as possible please resolve our issue.

      Thanks with Regards

      Shan

      Transstroy India Ltd
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        N
        Nagarana
        Feb 2, 2023
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        Address: Bangalore

        My bus booking through Vrl app is cancelled but amount is deducted in my bank account kindly refund my amount
        +2 photos
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          A
          from Kanpur, Uttar Pradesh
          Feb 1, 2023
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          Address: swastik complex village Gujrat

          I got vrl logistic number from just dial.
          I called them ask for quotaion. they send me details on my whatsapp bybyhe name of vrl logistic.

          I trust them because VRL IS reputated company. they ask for payment . i transferd money for services.

          They cahrged me twice. 2200+3000/-

          After payment they are not answering my call or messages.

          I called VRL LOGISTIC GUJRAT OFFICE. they said there is not any office on that place

          Please take strict action againat fraud and safe consumer from illicit services.
          +2 photos
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            B
            b poornima
            from Bijapur, Rajasthan
            Jan 31, 2023
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            Bus service- no clean

            Address: Bangalore

            As I'm a frequent traveller to blr to mbl and mbl to blr im noticing that they are not maintaining hygiene and cleanliness of the buss, curtains are not clean seats are smelling they don't clean the bus on daily bases or whatever they not at all maintaining cleanliness in the route of muddebihal to Bangalore and Bangalore to muddebihal and today is worst day at vrl bus seats are wet and smelling as when i entered in bus it's smelling and...
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            R
            Rakesh Rajappan
            Jan 30, 2023
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            My shipment from delhi was despatched on 04th January to Kochi with Article number [protected] it has 5 packages but only 4 was delivered and VRL kochi wrote and signed (Seal) on the reciept for 1 package short delivery but even after 25 days i haven't get any feedback and no delivery, I have contacted VRL kochi and VRL delhi severally but no response then i have contacted customer care but ther result was same so kindly do needfull to get my parcel deliverd or refund.

            Spicehut
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              G
              Gagan GK
              from Bengaluru, Karnataka
              Jan 30, 2023
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Address: Vijayanandha travels,Near metro pillar no 1200, Lakdikapul, hyderabad, Telangana

              In Lakdikapul, hyderabad office staff Rudely talking with the passangers. Shouted in front of others just for using the weight machine to check the weight.
              He may tell gently but he didn't.
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                A
                Adhesivetape
                Jan 30, 2023
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                Address: Gadag MV Enterprises

                Reference to the LR number [protected] (Mubai to gadag )
                materil shipped from mumbai on 24th Jan but still materil not received on time .

                if we not receive materil on time how we need to do further business at our side ?

                please take care of this issues .

                i have an issue with one more LR Copy [protected] (Gadag to odisa- Jeypore)
                the materil booked at gadag on 23rd Jan and loded from gadag is 26th Jan still our supplier not received an materil .

                kindly help me out of this delay issues
                +2 photos
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                  P
                  Prasad Kata
                  Jan 25, 2023
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
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                  Address: Dharmavaram satya sai

                  Dharmavaram VRL staf behaving not good some shops jari boxes delivery easy. my jari boxes not give he asking LR copy but he give all shops with out Lr copy
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                  Even In Lakdikapul, Hyderabad office staff is behaving rude with the passangers.
                  Teach them how to behave with others, or fire them from thier post
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                    A
                    AfridY
                    Jan 23, 2023
                    Sep 2, 2024
                    This thread was updated on Sep 2, 2024
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                    I placed my laptop bag in the bus on my seat and went to bathroom. After coming back to my seat my laptop bag was missing from the bus.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      H
                      Himadrian Foods
                      Jan 23, 2023
                      Sep 2, 2024
                      This thread was updated on Sep 2, 2024
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                      Address: VPO Churag Tehsil karsog

                      Less weight is becoming a regular affair now. PFA pictures of the same

                      Orders were delivered on Saturday and the delivery was not up to the mark. The contents were found missing.
                      +1 photos
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                        S
                        Jan 22, 2023
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: BANGALORE

                        No cctv in bus .. one of our traveler lost his bag and money while having dinner . Somneone entered the bus and taken bag and left.. who is responsible here?? Kindly look into this matter.
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          S
                          sushil/pandey
                          Jan 20, 2023
                          Resolved
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                          Resolved

                          Dear Sir/Madam,

                          We Times Lifestyle is a regular customer of yours and we are more than 15 to 20 consignments through VRL Logistics Kirti Nagar New Delhi.

                          Since last one week we are getting complaints from our clients that they are receiving goods in damage conditions. Kindly look into the matter and do the needful at your earliest. Please find snapshots of damage goods which our client received from VRL Logistics.Our Client details are given below:

                          The Musician World,
                          U1G, Divyakanti apartment, Jani Farshan Lane,
                          Jani Farshan Parle Point, Surat, Gujrat-395007
                          Mobile No. – [protected]
                          +6 photos
                          Jan 20, 2023
                          Complaint marked as Resolved 
                          Sir, Our client received consignment in damage conditions against LR No.9031864999. We have already sent to you Client Details and Snapshot of Damage goods. I am requesting you to please resolve at your end.
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                            D
                            Durai Arulneyam
                            from Chennai, Tamil Nadu
                            Jan 16, 2023
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Sir
                            L. R. No:[protected], Both VRL MADHAVARAM TPH CHENNAI people and third party criminals jointly cheated Rs 7361 by asking me to transfer in to VRL LIGISTICS, Bank of India Account. I am the customer taken delivery of my packages from Delhi to Chennai on[protected]. My mobile no is [protected]. Again i paid same Rs 7361by cashwhile taking delivery. Kindly take action and refund my Double payment of Rs 7361.
                            Yours
                            Durai. Arulneyam
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              A
                              alok marothi
                              Jan 13, 2023
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              They have demanded extra money for material loaning into the car. Other than a receipt. very bad response. LR NO [protected]. Mobile No. [protected] Alok Marothi
                              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                T
                                Teja.tejesh
                                from Hyderabad, Andhra Pradesh
                                Jan 12, 2023
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Hi Team,

                                I'm supposed to receive a Cargo(Parcel of coffee beans) From Coorg,
                                The cargo was shipped on Dec 22-2022 a partial package was delivered on 31-Dec-2022.
                                Today is 12-Jan 2023 my other half of the package is not yet delivered yet speaking to the respective person in Miyapur ([protected]) After multiple follow-ups he keeps on saying that the parcel is in transit from Banglore (the same response from[protected]

                                its been almost 20 days since the parcel is been shipped with VRL

                                Please look into it & solve the Issue ASAP
                                Below given are the details of the shipment

                                Name Ramesh Duggirala
                                Shipment number [protected]
                                Place of origin Coorg
                                Destination of delivery Miyapur Hyd(500049)

                                My contact details ([protected], teja, [protected]@gmail.com)

                                Thank & Regards
                                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                  C
                                  Chandan9736
                                  from Baddi, Himachal Pradesh
                                  Jan 10, 2023
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Press Cutting Works, Ahmedabad, had booked a consignment through VRL Logistics Ltd vide LR No [protected] dated 18.11.22 .

                                  Except for One Bag containing Two Diverter Pulleys 200x10gx8 mm were received by us on 28.11.22.

                                  The value of two Pulleys is Rs 10000/= plus GST .

                                  One month and five days have passed, and irrespective of regular follow up we have not yet received the Lost Parts.

                                  Please note our work is suffering, please get delivered the missing parts immediately else please pay the cost of the Pulleys plus the compensation of Rs 25000/= towards the loss born by us on account of non availability of the lost lift Part.

                                  Looking forward to having the Pulleys Delivered at our works urgently.

                                  Thank you & Regards,
                                  for Versatile Machine Inc.

                                  Sanjay Batra
                                  Proprietor
                                  [protected] / [protected]
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                    Charan12345678
                                    from Kadiri, Andhra Pradesh
                                    Jan 9, 2023
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    Address: Beside vijay motors, near Suzuki showroom, ananthapur road kadiri

                                    Hi Sir,

                                    Kadiri, Sathya Sai district or ananthapur dist, andra pradesh

                                    Kadiri VRL logistics people is not at all behaving properly with customers, they are talking very rudely and unparlament language using, after billing customer has to go and search where the parcels, they not at all helping if we ask anything they gives answer very negligency.. and they are linked up with some auto people charging more for small bag also...

                                    Please take a action on them.. talking very angrily and showing to much attitude behaving like roudy..we are scaring to go inside VRL of kadiri..

                                    Higher management please take an action ... Money is not a matter their behaviour with customers Is toooo bad.. they are talking what ever comes to their mouth without any scare..

                                    Please help VRL customers by Taking action on them... Please change the faculty it will be good for all customers.. present faculty have some roudy background so only his behaviour is like that ...

                                    Many thanks in advance
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      Rayees ur Rahman
                                      Dec 21, 2022
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      LR# [protected] handover on 15th dec afternoon 12pm but still it has not reached to Surat TPT neither dispatched to Hyderabad TPT. Doesn't know who is responsible for the delay. Is this service provided by VRL? Nobody answers the call. Would highly appreciate if higher management intervn and take neccessary action on the person responsible for it.

                                      Thanks
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                      Till date it is not received and the irresponsible replies from staff once they answer after calling 500 times. Extremely bad experience. My advice is to go with New Maa shakti transport which takes only 2 days for delivery and 3 days for del-hyd consignment
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