Claimed

VRL Travels Complaints & Reviews

1
Last updated Apr 5, 2024
Complaints 459
Resolved
58
Unresolved
401
Quick Links
Statistics
Share
Contacts

File a complaint to VRL Travels

Having problems with VRL Travels?

File a complaint and get it resolved by VRL Travels customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
VRL Travels
Customer Service Contacts

VRL Travels Phone Numbers

Phone
+91 83 6230 7300
322
114

VRL Travels Website

VRL Travels Head Office Address

Giriraj Annexe, 1st Floor, Circuit House Road
Hubli
Dharwad District
Karnataka
India
580029

VRL Travels reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sagar Katti
Report
Copy

Rude Conductor behaviour

I'm traveling to Belgaum from Bengaluru in the bus number 9565. We asked to open dicci in order to keep our luggage. He started telling at is and finally he made is to keep the luggage at a untidy place and also hasn't given us any token. Please make sure that this is solved at the earliest and we feel safe during our travel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Bus number is KA25D4797, todays journey[protected], I am requesting driver from past 30 min for toilet emergency, and your driver is rudely telling that he will stop directly in the morning, thank you for the great service 🙏🙏...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Laxmi Jogi
Report
Copy

Refund amount

Hi sir... I did my ticket cancelled on 26th Dec and vrl services also did message to me the amount has credited but the amount has not yet credited to my account... Please resolve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Driving time taking lots of Stop picking unknown people inside the bus...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Today (11/12/2020) my wife Mrs. Asma Salim is travelling from Pune to Bangalore along with two kids, but bus driver (KA25 -D4223) of this travels is asking that he will add one more passanger on already reserved two seats near to Kolhapur. How can he add another passangee on already reserved seat?? Is there any security with ladies with two kids travelling in VRL travells??

Please take necessary action on this kind of deivers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Siri
from Powai, Maharashtra
Report
Copy

Yash drawing

Address:Thumakuru toll

Ka25C8843...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Yeshwanthpur

Booking date 14 November I am trying to book 3 ticket lower. journey date 16 November but ticket has not booked but amount didected when I VL get refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We have dispatched Material against LR no[protected], CC not attached and we still have Consignee copy with us and the VRL Ernakulam Palarivattam branch has delivered the material to consignee without consignee copy. We have to collect payment from the party and the material was already delivered by the ernakulam branch.

We have not received the payment and now the VRL is responsible for our payments.

I am VRL...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
David Shetty
Report
Copy

Customer complaint

Address:Hubli

I had a very bad experience about the management and service as they have online website for bookings but it has no value and they ask to take seat as per they convenient which is not a good service for the customers and online bookings has no confirmation for these company and there superiors are very strange as if they r giving free service customers Pls take care of yourself it is not trustworthy of this travels...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha_gupta
Report
Copy

Miss used my car

Hello everyone,

I just wanted to aware you all about VRL poor services. Or I would rather say really bad services. I have transported my belongings to my home town (Karnal)and car and some other things to Ranchi on 10th september 2020. Firstly I received my belongings very late in karnal after so many follow ups and even after that it was all damaged.
And regarding my car, I paid them extra so that they should carry...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikesh Vishwakarma
Report
Copy

Regarding bus driver

Address:Bangalore

Dear Sir,
I am traveling from Gangavathi (Karnataka) to Bangalore. But bus driver behaviour is very arrogant. He's way of speaking is very bad. Actually my seat no. Was L31 and by mistake I slept in U31. And U31 was empty that seat was not booked by anyone. But suddenly bus driver came and he started shouting on me. I told him sir if anyone will come. I will vacate this seat. But he haven't listened to me. My concerned is that please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruth M
Report
Copy

Cancellation of tickets

As I have caught fever, I wanted to cancel my ticket, prior 4 hrs, I had booked ticket to Bidar from Bangalore with ticket number: TPB73744002, THESE people are not allowing me to cancel, saying you won't have option before 4 hrs, if you want to cancel before that you have to visit office, I don't think they have sense of situation, it's pendamic and they are forcing us to travel, even we are sick,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have booked a parcel with consignment no [protected] from jodhpur the bill was amounted to rs. 437 while booking the goods.
But while taking the delivery at raichur the raichur people have charged some miscellaneous charges of rs. 25 and hamali of rs. 6. Hamali is okay but what is miscellaneous charges rs. 25/- no justification
Chor vrl...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananya Ghoshal Bhattacharjee
from Ingraj Bazar, West Bengal
Report
Copy

Not delivery my parcel & dont received my ph

Address:Burdwan 713192

14 day over dont delivery my parcel
& durgapur vrl not received my ph.
Ph help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:VRL TRAVELS Ltd Gulbarga - Bangaluru - Dharwad

As i am a passenger of seat no - u4, travelling from gulbarga to bangaluru which has bording on 6-9-2020 at 9pm vrl travels journey bus number is ka[protected]. At around 12:20am on 7-9-2020 due to rash driving and applying sudden break on bus my laptop bag fell down by which my laptop hardware and screen got damaged and as i am going for my work i need my laptop to be fixed by vrl travels consumer support, i hope vrl travels not let down...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna N Minajagi
from Bengaluru, Karnataka
Report
Copy

Booked a sleeper but bus is sitter

I have booked a only sleeper bus but bus contain sitter and sleeper I booked it for girl for her safety I booked a sleeper bus before booking it shows only sleeper but when bus arrives it's sitter highly dissatisfied with yours service no safety for girls...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I m complaining about my booking today morning 8am from bijapur to bangalore has been cancelled and not refunded due to my 2 year daughter carrying with me, i booked 3 seats plz refund atleast 50% amount thank u....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore

Hi, i am vivek. Today vrl transportation executive person picked my bike i asked to him i want a receipt for my reference. He said my head officer send through mail id. Yet i am not received any receipt or invoice. Plz do need full
Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aspakali H Pinjar
Report
Copy

My Bike Delivery

Address:Vishan Roadlines Chakan Pune Maharashtra

Dear team, i was booked my bike transport on 13th may 2020 pune to dhulkhed bijapur district karnataka at afternoon 1pm and your vishan roadlines chakan pune that roadline person was picked my bike at time of pick up he says it will deliver within 4 to 5 days but he is saying it will take another 15 days and he is playing with us abuse words and not yet he delivered and he says that if you want give police complaint and i will nit deliver...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Traveling from mumbai to goa via vrl bus. And despite of multiple request to hault any place of convenience for a toilet emergency, the bus driver did not. He was stopping for men but not for lady passenger stating there is no toilet on the way. Despite of passing multiple petrol pumps and rest stops even bus pick up points. He didn't even let me use the washroom at one of the pick up points saying bus won't wait for me and leave. This is...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy