VRL Travels Complaints & Reviews

Address: Guledgudd

Way bill number 48334347

i send a corier through vrl corier that was damaged while recived
in corier box - hp laser jet printer
printer property damage in inner parts
from
jagadeesh m bulla
w no 4 guledgudd
mobile number [protected]
to
sammer pasha
mysore 570019

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I am typing this while traveling in your bus right now @ 11:15 pm with much dissatisfaction and disappoint of your service.
Vehicle no. KA41D1464
From Gokak to Banglore.

This vehicle has stopped for dinner @ local Dabha which is very unhygienic and so low standard. When i asked driver about this..he
told it's company's management decision.. they don't have a control over it. Just think of passangers who are hungry at night and having no other option they have to eat in such a places have no other option.. I thought VRL is a very reputable travel agency in the India and now I am bit skeptical.
Please take immediate action on it and make sure you provide a better place to passangers to halt and have a good meal on a journey.

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Address: Bangalore

Passenger to arrive in the next stop and bus driver relentlessly sleeping in the seat of the other passenger.. shouting loudly and making a scene..

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Address: Kalaburgi

Today I was traveling from Kalaburgi to Bangalore in VRL travels bus number KA 25 C 8550 stated at 7.30 pm from Kalaburgi point. While on the way it started raining outside heavily. After ten minutes water started dripping inside through window slides and wetted almost my seat/bed cover. Then, I complained about this to driver for that he said it's common.. I really pathetic by his answer. How neglectly these people can maintain the bus even after grabbing more fare than usual during week days.

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Address: A-304, Akshay Classic Aptt., Opp. Chetan college, Vidyanagar, Hubli

During the booking of ticket from Hubli to Raichur through your online portal, payment has been debited Rs.712/- but ticket not booked that time. However payment not yet refunded in my account. You are requested to refund Rs.712/- at the earliest. Again I have booked my ticket through Goibibo site for the same destination.

Umesh Kumar Singh
A-304, Akshay klassic
Opp. Chetan college
Vidyanagar, Hubli
[protected]

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Address: C-608 Chourang smithshilp building, Opp. to Annasaheb Magar College, Manjari, Pune-412307

Dear sir,
My name is Praveen Shedyal.
I have travelled from Bangalore to Pune on[protected].
Unfortunately I have missed my note book in bus only.
Now my request is please help me in getting my note book

Below is my ticket details :-
redBus mTicket
Route: Bangalore to Pune
Ticket No: TQ9J93371635
Primary Passenger: Praveen Shedyal (28, MALE)
PNR: 422!25634958br...

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Address: NO 158 JAMBUSAVARI DINNE J P NAGAR 8TH PHASE BANGALORE 560076

Seat full wet, and dropped rain water inside, how to travel

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B

babu Mandekar

Nov 30, 2021

My Self Jotiba Nikam my seat no is U17 U18 driver is not yet pick-up driver is not speaking property why sily driver's are working on this vrl travels i want refund
My

Seats full wet, - Comment #3926529 - Image #0

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Address: Bangalore

Your service provider here at Bangalore chamrajpet branch has really poor service for bookings they take 1 hour for booking a single parcel and ask the customer to perform there works like writing the numbers on boxes. Really poor service.

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Address: Ooty

Website: VRL

Tracking id:[protected]
Customer name:Jeevana
Parcel From:Banglore
To:ooty

Sir,
I had a parcel to be receive on 16/08/2021.But there is not any steps taken to deliver my parcel. Even if I contact them they use to say that they didn't received any parcel like that. But when I track that parcel, I came to know that the parcel had reached the hub. So kindly do the need.
Thanking you

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Address: Banglore ghandinagar

I have booked ticket from banglore to gadag I week before .. but on date of journey they have changed my seat which I am not comfort then what is use of advance booking please check my complaint. Whole bus passenger is angry .. SRS is better.

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On 16th of july i booked to ticket from hospet to bangalore and i did two transactions amount was deducted but ticket is not booked, after sometime i booked ticket by calling customer care and it took one transaction. another transaction amount is untill not refunded.

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We are traveling from udupi to gulbarga.. such a worst condition bus... we paid thousands of money for this Dakota bus.. very much disappointed

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We Advanced Agro Industries Aurangabad booked material from Hyderabad with LR.no [protected] to Aurangabad on 15 July 21, it reached aurangabad in 17 July 21, Now your people saying it will reach to me on 21 July 21. It's taking 1 day to reach Aurangabad from Hyderabad. And 3 days within city.Thurd class service and behaviour of Aurangabad TPT and Aurangabad city office person very rudely, ut contents Agricultural material, once time is passed in agriculture there is no use of that material so update your services and in future I never book material with VRL logistics.. very very third class service

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Address: 18/2 sainik nagar Laxmitek belgaum

I have booked a ticket from Belgaum to Bangalore on 14/7/21 at 8.51pm through goibibo app and using upi, money also deducted from my account I got a mticket notification detailing me about the departure timing seat number and later when I came to boarding a dress office staff of vrl office they are giving me ### answers that ticket is not booked n all and
If my ticket is not book why you sent me m ticket with all details and if there was some issue then why your team dint call me inform me earlier who is responsible for this loss goibibo or your service

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Jul 14, 2021

Updated by Santosh Kumar Shirgaonkar What have you resolved

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Such a faltu bus.. they cancelled bus Nd told me u can cancel tikit from Ur end 2days before booked tikit. They don't hv liabilities of customer after tht don't co operates the cust worst cust care Nd management... Very cheap
[protected]

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Items not received vide Lr no:[protected]

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Address: S08 lake city Residency

Dear concerned,
This is to complain about booking cancellation and not arranging seats for my family. On Our travel date July 01-2021 we were booked two ladies seats(lower double) along with 3kids below 3 years. AT the time of travel we are asked to adjust other seats which are single and not accomodate kids.

This kind of staff behaviour is not good ..!

Request to take care of Ladies and kids, give them seats accordning to their preference.

Kindly look into it.!

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Hi, , I am traveling today from Bangalore to kalaburagi, , just now I went to restroom and came, it is very very worst, , no cleaning facility, , Please try to clean and keep it hygiene to use..

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S

sachin s h

Jun 28, 2021

In VRL travels, anand Rao circle junction

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Address: Dharwad

Hi @VRL,

we believe in prefer for your best services and truthful, but your own team is spoiling brand name for charging huge amount for lower volumes and as instructed by driver luggage rates are defined, what's the system?. every company has fixed rates and all employees will be knowing. but in VRL all luggage rates will be defined by drivers. Pfa of bill challen of luggage.
route bangalore To athani 8069 bus number.
kindly take this as challenge for company growth not for spoiling brand name.

Driver demanded for same luggage charge.

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Address: Autonagar, Guntur

Hello, I'm Rama Krishna, and I'm from Guntur. I'm owning a business. Actually I came to parcel my courier to delhi. At 4 around and it took more than 2 hours to place the order. Literally I felt too bad about your service. The staff here don't have any basic knowledge or don't have any time sense. I got fed up with your staff totally.. is it the way to respond your customers. This is the worst situation I haven't face before. While customer is standing and talking to their personal calls is it the way to work. I didn't understand what's happening there.. the way you treat the customers is the way you loosing your business. If want to enquire full details [protected] this is my contact number. I'll explain every worker how they behaved.

VRL Travels Complaints & Reviews

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VRL Travels reviews & complaints page 9

PRODUCT DAMAGED ( HP laserjet Printer)

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Very bad facility

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Bus driver sleeping next to me

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Leakage of water through window slides into the seats

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Payment debited but ticket not booked.

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Missed my note book in Bus No -MH09EM3239

Seats full wet,

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Late service and bookings

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According to delivery of an parcel

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Allotment of seat what I booked

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Ticket amount is not refunded

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Suspensions

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Delivery regarding and person communication.

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Regarding my bus booking

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Third class management

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Item not received

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VRL travels

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Non hygiene washroom

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18 kg bag charging rs100

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Complaining about the Guntur auto nagar office

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