[Resolved]  IFB Washing Machines, 3rd Class Product, Not Buy This Product Friend Plss — Not satisfied with service

Address:Ahmedabad, Gujarat

I have IFB Washing Machines but last 5 days i have problem with my product last 5 days. and i was go to complain in company but they are Not satisfied with service and not clear my problem so pls do this fast because my family problem with this IFB Washing Machines not properly so you solve as soon as possible other wise i go to legless action i am in problem with product. and i suggest to all people not buy this product this is 3rd class product and also service not any Engineer solve product problem. i bought last 3 month ago so product in problem this is very bad.

i want result as soon as possible Nitin Patel M: [protected] call me and solve this problem
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Mar 15, 2017
Complaint marked as Resolved 
Verified Support
Jan 30, 2013
IFB Industries Customer Care's response
Dear Mr. Nitin Patel M,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you the best of our services.


Regards,
IFB customer care
Verified Support
Feb 19, 2013
IFB Industries Customer Care's response
Dear Mr. Nitin Patel M,

Hope your concern has been resolved and you are satisfied.

In future for any concerns, you can call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Assuring you the best of our services.

Regards,
IFB customer care
Complaint comments 

Comments

IFB WASHING MACHINE — Third Class Service

Hi,

My IFB washing machine is underwarranty and needs a door lock replacement. I logged a complaint on 7th June and It is already a month (9th July) and it is still not rectified. Complaint no. is 1841937. Whenever I make a call to Call Centre/Service Centre they say that it will done today... and I am waiting for today to come. They are always ready with the excuses like Engineer is ill or we don't have parts. These guys hardly pick the phone and I am not able to find a single contact where I can escalate this.

Moral of the Story is ... Never purcahse any IFB product...
Sorry to say local service Agency is just not co-operative, despite repeated phone calls, absolutely no feed back.
Regards,
pooja
[protected]

IFB WASHING MACHINE — MACINE IS NOT WORKING

DEAR SIR,
MY AMC TICKET NO IS 3156322 DATED[protected]. MY WASING MACHINE IS FULLY NOT WORKING.COMPLAINT GIVEN AT YR VARANASI OFFICE, YR OFFICIALS SAYS THAT MOTOR CAN NOT BE CHANGE WITH IN 2 MONTH OF AMC. WHAT ACTION WE TAKE NOW ?
R V SINGH
6-B-108 VIDYUTVIHAR COLONY
NTPC
PO AT SHAKTINAGAR
DISTT- SONEBHADRA (UP)
MOB. NO. [protected]
i purchased a washing machine AW 7233 on 02-06-09 from Ashoka Trading Co. but it is not working properly since last 20 days. then i lodge a complaint to 39004321 for it. but no one turn to this complaint so i once more call to 39004321 then this no. gives me another no. i.e.[protected] for it. after call to this no. one person turn to my address thats name was Mr. Ram having mobile no [protected] but it is regretted taht he say he was not able to repair it because it is new model. then i complaint to your coustmer care for repair it on tuesday i.e. 06-10-09 but no one turned out for its repair. Kindly repaired its as soon as possible and oblige me. very very thanks.
this is 3rd class product and service also 3rd class pls don't buy this product

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