Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 1375
Resolved
238
Unresolved
1137
Quick Links
Statistics
Share
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
West Bengal State Electricity Distribution Company [WBSEDCL]
Customer Service Contacts

West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bishalsarkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Distribution transformer problem

Address:Jalpaiguri, West Bengal, 735214
Website:www.wbsedcl.in

I allready complaint that 2nd may and 14th april 2016.In our area have distribution transformer problem. Everyday in our village have sigle phase no power problem. Everyday complaints submit sahayogi app no power complaint. My request is please solv this problem permanently. This is service related problem. Sir, inspect this matter and make necessary step to solv this matter....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shantanu Chakraborty
from Chennai, Tamil Nadu
Report
Copy

Onment made from sbi-rs.2142.60/- but no receipt received

Address:711302

With due respect you are request that i shantanu chakraborty (customer id[protected] paid the following bill but not received any mail from your ends, so please send the same. (attached bank statement) bill period july-aug-sept'16.

Date :- 22 jul 2016,

To transfer-inb west
Bengal state electri wbsedcl

Payments-
Gsbi[protected]i
G0cjthet6
Transfer to

Rs.2,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
partha debnath
from Ranchi, Jharkhand
Report
Copy

Abnormally high electricity bill

Address:743127

Dear sir,

Mr. Gour debnath, having a stop meter in 108/1, banerjee para road, barabagan, shyamnagar, north 24 parganas, pin-743127.

From last few years we are paying rs. 30 per month for this stop meter. Now in the current bill having invoice no.[protected], billing date 19.07.2016 you have reflected that a bill amount of rs. 650 per month for next two monts (Reading 223.00) which is impossible & unrealistic....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:712148

Hello sir/madam,

I am pratimendra nath bagui, from mogra, kantapukur, hooghly. My father purchased a land here in 1990s. One transformer which was established in one adjacent of my land, was set up before our purchase of that land. Few years ago we constructed a one storied room on that land leaving the place for the transformer.

Currently i am constructing a home at there and the transformer and it's ht lines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
abdul58
from Kolkata, West Bengal
Report
Copy

For bill payment

Address:732101
Website:WWW.WBSEDCL.IN

Dear sir/madam, my name is md emazuddin sk and my (wbsedcl) cunsumer id is[protected]. today i online bilpaying at rupees 587.00 only. when procesing of the billpaymant could not show the received copy and could not compleate the billpayment process. my cutting money (state bank of india) bank ref. no. is - gsbi[protected]ig0cifrfs6. please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bidyut Jyoti Saha
from Kolkata, West Bengal
Report
Copy

Misbehavior and rudely approach of regional grievance redressal officer

Address:700101
Website:www.wbsedcl.in

I contacted 's. k. mondal' regional grievance redressal officer of 24pgs (n) regional office regarding wrong reading and electric bill amount. the person not only misbehaved but was rude in addressing my problem. he simply disconnected the phone.

This kind o[censored]npleasant people should not be included in wbsedcl. this people are responsible in portraying bad image of organisation....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:700091
Website:www.wbsedcl.in

I had purchased a premises at cj block, salt lake city, plot no. Cj-104, ground floor, bidhannagar, kolkata-700091 from mr. Chandan bhattacharyya. I had submitted to wbsedcl an application with prescribed fees for changing the name of consumer id[protected], installation no. 01943719 in the name of mr. Chandan bhattacharyya to my name (Samir kumar bhattacharyya) in december 2015. However, till date they have not changed the billing in my name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi1980
from Kolkata, West Bengal
Report
Copy

Transformer problem

Address:712246

Dear sir,
My self abhisekh chakraborty consumer id[protected] wish to inform you that there is a tranformer beside to my hose. every alternative day we use to face several types of problem which is related with the transformer. last 6 months or so after several f-up with our local supply office till date no steps has been taken.
You are requested to do some thing asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Payel123
from Egra, West Bengal
Report
Copy

No electricity from 7 pm to 6am on 5.7.2016 to 6.7.2016

Address:Burdwan, West Bengal, 713304
Website:West bengal electricity distribution office

There is power cut all night on the mentioned dates. You can understand the trouble faced. I have a very important skype interview and because o[censored]navailablility of power it would be destroyed. Please tell the electricians to solve the issue.

I'm writing from saradapally, street no 8, ashoknagar, west bengal....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
beverlygrosser
from Pune, Maharashtra
Report
Copy

Unlawful current connection provided on trespassed illegal shelter

Address:743711
Website:jeerat customer care centre WBSEDCL

Sir.
Under customer consumer ID number[protected] I iterate
the company has violated my right to privacy .Illegal current
is being supplied to land goon without authentic ownership
of plot.
Even after several appeals to disconnect the same as well as
a R T I sought on the matter the company is permitting the facility. This lapse in administration endangers our lives as we are senior live alone couple.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bihanga
from Baharampur, West Bengal
Report
Copy

Cannot create a new user id

Sir,
I am Creat a new user Id, but when I fillup details and get OTP and sub meet then it sow server is busy and then I cannot connect my phone no.
My phone number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paul Chatterjee
from Kolkata, West Bengal
Report
Copy

Prolonged power cut and poor service

Address:Kolkata, West Bengal, 700102
Website:www.wbsedcl.in

Indian consumer complaints forum

Respected sir/madam,

We are residing at given below address. Since today morning 11am till now we have been facing power cut and have lodged a complaint with wbsedcl krishnapur, prafulla kanan department.

However, after some delay, the department gave us a call back informing that they will not be fixing the transformer problem until next morning - although the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manotosh roy Choudhuri
from Siliguri, West Bengal
Report
Copy

Impossible bill

Address:742103
Website:www.wbsedcl.in

I got my bill 7327... But normally my bill was around 4k.. I have not use electric more... But got a huge amount bill... I can't understand the reason why it is soo high... It is impossible for me to provide this huge amount. I know my capacity... So i used electric according my capacity.. Plz take steps.. My address is:14/1 natun para... Crystal apartment.201.. Khagra.. Contact no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:North 24 Parganas, West Bengal, 743193
Website:www.wbsedcl.in

Sir,
I, Aswani Kumar Das have the complaint against WBSEDCL for mislead of meter permanent disconnection work and misbehaviour done by the officials of Kampa Electric Office at Kanchrapara. I purchased a house from Mr.Shankar Das and applied for disconnection of "DIM" electric meter of his name so that I can apply for a new connection in my name. During meter disconnection I was not physically present on the site and the electric...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mypc
from Hyderabad, Telangana
Report
Copy

Defective meter replace

Address:North 24 Parganas, West Bengal, others
Website:google

My consumer I D:[protected], Installation no.4355681&meter No:T1066910 on 01/03/2016 meter reader & BIlling personel can't provide me bill due to meter defect Office billed as they can imagine without meter reading I filled anapplication and met with Mr. Nayan Mandal, Station Manager, he was to busy to talk with me on 22/06/2016, I want to know how much days I will pay biis as per their imagination (without meter).I want to know How much days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PK Banerjee
from Bengaluru, Karnataka
Report
Copy

Too much delay to connect domestic new connection of electricity

Address:731 126

With reference to application no [protected] dated 30 Sep15, it is hereby informed you for kind attention and favouable action that I, Dwijendra Nath Banerjee applied for new electric connection vide money receipt no[protected] and[protected] for new connection and security money bearing sl no 5772798 and 5772797. It is approximately one year no action been taken till date. I belongs to a small village named gohaliara which comes under...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mira Chakravorty
from Pune, Maharashtra
Report
Copy

Payment of electricity bill

Address:Kolkata, West Bengal, 700059

Consumer id[protected]
Instlln. No. 08730183

Dear sirs,

I have been paying my electricity bills through ecs mandate from my bank account with sbi, tegharia-raghurathnathpur branch since august 2011. There has not been a single exception so far.

For the bill period, may to july 2016, however, even though due date of payment of 1st installment was 09.05.2016 no amount was debited from
My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun kumar deb
from Kolkata, West Bengal
Report
Copy

Dissatisfactory meter readings

Address:700132
Website:wbsedcl

My father personally met mr h. Das a. E &station manager ganganagar for my complaint submitted on 30/05/2016 and received vide their no-375 to know the status. The moment he said our meter is giving very high meter readings relevant to our consumption, in stead of listening he reacted contrarily asking me "are you having ac"? Then he replied yes but not using since my old parents are prevented by doctors not to use. His illogical and irrelevant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debu747
from Mumbai, Maharashtra
Report
Copy

Not take new consumer application

Address:712234

Respected authority I am apply a new domestic line in our regional office which is situated on nabagram Hooghly in west Bengal. I have a line which is on my father name. He don't give me the line that's why I need a new domestic line but the officer who is in the charge she disrespect me. And her behave is too bad. And don't take my application. That's why I am in a dad situations. If the authority take a step I wiil be very thankful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chiranjib Paul
from Kolkata, West Bengal
Report
Copy

Excessively high bill (consumer id: 123070447)

Address:700102
Website:www.wbsedcl.in

The person who came for meter reading in may 16 informed us that the meter needs to be replaced. We told him that we had not been living continuously in that house since 2nd week of january. We intermittently go to that place (4-5 days in a month), because of which meter reading is very low in comparison to previous months. He did not listen to us and advised us to go to the local electricity office for bill payment and raising a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy