West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I got my bill 7327... But normally my bill was around 4k.. I have not use electric more... But got a huge amount bill... I can't understand the reason why it is soo high... It is impossible for me to provide this huge amount. I know my capacity... So i used electric according my capacity.. Plz take steps.. My address is:14/1 natun para... Crystal apartment.201.. Khagra.. Contact no [protected]

Sir,
I, Aswani Kumar Das have the complaint against WBSEDCL for mislead of meter permanent disconnection work and misbehaviour done by the officials of Kampa Electric Office at Kanchrapara. I purchased a house from Mr.Shankar Das and applied for disconnection of "DIM" electric meter of his name so that I can apply for a new connection in my name. During meter disconnection I was not physically present on the site and the electric office representative have taken the meter. Till now more than 6 months already been over I do not received any final bill for meter discontinuation. When I physically approached to the office in my worst physical condition the incharge not satisfied me in a right way and also they prepared a wrong and fraud outstanding meter reading bill of year 2012 which shows the nature of physical and mental harassing to consumer with respect to their inefficient working capabilities. Please provide me the assistance at the earliest to resolve this case though I am not in condition to argue and fight at this worst electric office.

My consumer I D:[protected], Installation no.4355681&meter No:T1066910 on 01/03/2016 meter reader & BIlling personel can't provide me bill due to meter defect Office billed as they can imagine without meter reading I filled anapplication and met with Mr. Nayan Mandal, Station Manager, he was to busy to talk with me on 22/06/2016, I want to know how much days I will pay biis as per their imagination (without meter).I want to know How much days I have suffer as a bl;ind like .Please let me know your attention to us as a customer or slaves

With reference to application no [protected] dated 30 Sep15, it is hereby informed you for kind attention and favouable action that I, Dwijendra Nath Banerjee applied for new electric connection vide money receipt no[protected] and[protected] for new connection and security money bearing sl no 5772798 and 5772797. It is approximately one year no action been taken till date. I belongs to a small village named gohaliara which comes under the Dubrajpur electric supply office jurisdiction. Prompt response and deputional of personnel be awaited. It is also intimated that I submitted a written complaint to supply office on 08 Jun 16. However we are under darkness still.
DN Banerjee
Vill +po - Gohaliara
Dt - Birbhum
West Bengal - 731 126

Consumer id[protected]
Instlln. No. 08730183

Dear sirs,

I have been paying my electricity bills through ecs mandate from my bank account with sbi, tegharia-raghurathnathpur branch since august 2011. There has not been a single exception so far.

For the bill period, may to july 2016, however, even though due date of payment of 1st installment was 09.05.2016 no amount was debited from
My bank account as of today 15.06.2016.

Apprehending there must be something wrong i met the concerned official
At the wbsedcl, teghoria customer care centre today itself (15.06.16)
Only to be told that this time they have decided receive only cash payment.
Should this be so i should have been instructed accordingly and not kept
In darkness. This has resulted in a loss of rs.[protected] apart from
The harassment i suffered.

I have made a cash payment of rs.2502 vide receipt no.[protected]
Dated 15.06.16 (Collector code : [protected] collection off : teghoria
Customer care center) an excess of rs.101 as the amount through ecs
Would have been rs.2401.

As i was obliged to pay this excess amount for no fault of mine and only
Because of your lapses i would request you to refund the amount.

Thank you.
Mira chakravorty

My father personally met mr h. Das a. E &station manager ganganagar for my complaint submitted on 30/05/2016 and received vide their no-375 to know the status. The moment he said our meter is giving very high meter readings relevant to our consumption, in stead of listening he reacted contrarily asking me "are you having ac"? Then he replied yes but not using since my old parents are prevented by doctors not to use. His illogical and irrelevant comment is very surprising and shocking that asking the meter will give such reading if you are having ac connected to your house — disconnect ac meter readings will come down automatically. I don't understand an responsible technical officer holding such a post can comment and deals with his customers as if he is talking to his subordinates. It is my appeal for getting my meter checked as i checked and found 37 readings after 2 days from meter reading taken to verify without using any high consuming electrical appliances

Respected authority I am apply a new domestic line in our regional office which is situated on nabagram Hooghly in west Bengal. I have a line which is on my father name. He don't give me the line that's why I need a new domestic line but the officer who is in the charge she disrespect me. And her behave is too bad. And don't take my application. That's why I am in a dad situations. If the authority take a step I wiil be very thankful

The person who came for meter reading in may 16 informed us that the meter needs to be replaced. We told him that we had not been living continuously in that house since 2nd week of january. We intermittently go to that place (4-5 days in a month), because of which meter reading is very low in comparison to previous months. He did not listen to us and advised us to go to the local electricity office for bill payment and raising a complaint for changing meter. We did accordingly. The bill that was generated came to rs 5700 (880 units) for the consumption period mar-16 to may-16. Our consumption of electricity for previous periods are given below which clearly shows that the actual consumption is much lower than what is charged by the electricity office.

Electricity consumption:

Jun-15 to aug-15: 704 units
Sep-15 to nov-15: 665 units
Dec-15 to feb-16: 274 units (Low as we stayed mostly in a different place)
Mar-16 to may-16: 880 units (Should be lower than 274 units)

Requesting the concerned authority to look into the issue and resolve the case. There must be some policy regarding estimate of power consumption in such circumstances.

We, the resident of vill-poalia, p.o-rasapunja, p.s-bishnupur, dist-24pgs(s), pin-700104, have major complaint the station manager, Bakharahat Electricity Customer Care Office that the manager is not solving the low-voltage problem which we are complaining for last two years. It is our kind request to you to kindly take some immediate action and resolve the problem as early as possible as we in great agony due to low-voltage problem.

Respected sir,
As im residing at vill/po-TENGNAMARI, Dist-coochbehar, via- dhupguri, pin-735210...
And our electric distribution is from dhupguri, as there is problem with load shading that's not big deal because we are alien as we are villagers, kindly i want to say that we are human beings as human beings stay in town or city. But sir when there is power from 6pm to 11pm there is low voltage not even 5watt bulb glow nicely. Sir u can imagine what type of conditions we are facing, as i call many time in customer support but no response at all then i call local distribution centre they are saying the same sentence from last two year that "we will look into this matter"...
with due respect sir, please look into this matter...

No electricity since last two days. Pole number EFO 1P1/POGO. Consumer connection no. ID[protected] meter no. B2108465. Few days back work was done on the pole of insulation of wire in front of next house. So may be loose connection of our wire during this task/operation. Location is near Vaisnavi apt. Consumer name Angelina Nicholas. Pls arrange service. Thanks.

Sir/madam,
I requested to you pls update my email I'd
My con I'd no :[protected]
Name shri - padam bahadur thapa
Rupsing jote (wb)

My new email I'd - [protected]@gmail.com
And new contact no -[protected]

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On behalf of the villagers of village - Baksa, P.O - Birohi, P.S - Haringhata, Dist - Nadia I would like to bring to the notice of the authority that nowadays it has been said that load shedding is almost an alien word in West Bengal. But this sounds rediculous to the villagers of Baksa as they are suffering from tremendous load shedding every now and then. Load shedding troughout a night is very common here inspite of power cuts for two three hours daily. Some times load shedding remains for 3-5 consequtive days. Lodging conplain again power cuts has become a familiar matter for the villagers. Still the scenario remains the same. Authority is very much indifferent to the complaints. When we call at Madanpur Electric Supply office who are in charge of the electric supply of this village, they request us to lodge complain at Toll free no at Murshidabad. But even after a docket at Murshidaba the problem remains the same. People specially tge students and patients who need urgent electric supply are the direct victims to this indifference to the authority. In that scenario an urgent step from authority is needed to solve the problem. If the problem is solved we, the villagers will remain ever grateful to the authority. The matter may please be treated as MOST URGENT.

Respected sir/madam,
My self palas manna, c/0-krishna pada manna, vill+p. O-bawali (North),
P. S-nodakhali, dist south 24pgs, pin-700137.
My receipt no[protected],
Date[protected]:50:44.
Collector code-[protected], counter:03
Collection office-budge budge customer care center, b. P no[protected], customer id[protected],
Application no-[protected].
Its painfully inform you that till date i have no electric connection in my house.
So, please request to you please look into the matter seriously and do the need full as soon as earlier.

Iwill waiting for your responce.
Thanks
Palas manna
[protected]
Rtm. [protected]@gmail.com

My consumer id is[protected], my area (Madhyamgram bankimpally) has been facing frequent power cut almost everyday/night atleast more than fivr hours daily. I don't know whether we are living in 1940 or 2016. I am sure it is only possible with wbsedcl why?? Are not we paying sufficient money to the company or the company doesn't care about people complaint. Even the call center is not reachable they either disconnect the phone or behave roughly why then you setup call center, does they have any sense how to speak with a customer? I am very sad to say if this issue doesn't solve we will be called as big zero compare to other state.

Thanks & regards,
Sandip saha

I am residing at Bansdroni(near chirantani park), 112 no. Ward under kolkata south 24 pargana subdivision. Since the last 2 weeks i.e., starting of the month may 2016 the power cuts have increased to 7 or 8 times a day. I am a freelance graphic designer and a technical student under West Bengal University Of Technology. My brother is an engineering student too. Hence, it is obvious that we need to work with the computer mostly all the day, to shape our career. Besides, there is unbearable heat because of which, my mother being a heart patient suffers lot during unruly power cuts. Please, look into the matter to plan equal distribution of power cuts around the city(many areas near tollygunje, jadavpore, lake gardens and more, never have powercuts). I am a ambitious young citizen of the state and completely dependant on the system. Quick action and acknowledgement from your side would be genuinely appreciated.
Thanking you,
Chaiti Nath
chaiti.[protected]@gmail.com

Sir, i allready complaint to you that our electric distribution company kalchini not solved our area's most important issue.Our area facing everyday electric problem.So, please do something now for your better service assurance.Wbsedcl is lifeline of west bengal so your company have duty to serve consumer a best quality electric service.Plese do something need fully.

My consumer id :[protected]
Address : hatpukur, ramrajatala, howrah, west bengal, 711112

For last one month, i am facing low voltage and voltage fluctuation problem regularly every time. My ac and other electrical elements are not performing and getting affected.
When contacted wbseb, they informed me that we have to wait for rain because it is their earthing problem and a bit rain can resolve this.

But i have paid good security deposit and also informed about my ac. I have taken 1.8 kv connection for my 1 ton ac whereas in wbseb website they suggest to go for 1.5 kv for 1 ton ac.

Hence i request to resolve this problem early ( waiting for rain can not be a solution when i have already paid for high volt supply)

Thanks and regards,
Amitava ghosh

I am unable to make payment of my electricity bill online due to non availability
Bill in the system. I am tried to send e-mail but the same has revert back. My
Con id no.[protected] con name : debabrata ghatak
Bill date : 11/04/2016, due date : 21/04/2016
Address: jagatberh, jilipibagan, burdwan, w.B.

The system is showing that there is no unpaid bill . But as per bill the amount
Is rs.1189.00. I wish to pay the entire amount within due date.

Sir,
I, kanhaiya kr. Todi, of vill. & p.O. Banganagar, p.S. Falta, district south 24 parganas, is your customer being consumer id[protected], consumer cde b212780d0100, service connection no.Ad3/2217/b179, consumer no.B212341, merer no.Ff018053.

In the above connection voltage is always fluctuating since more than two years and for that the cc tv camera, water pump, air conditioner machine, fan, bulb, tube lite etc. Are burning regularly. After oral complaint before the meter reader the technician of your office changed the old meter by a new meter but the problem not solved yet.

It therefore request you to verify the above noted problems and solve the same as early as possible.