West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir, I am attaching the application copy which i have submitted in Jamuria electric supply office for refund of security money of the connection which was disconnected with my prior request. But sorry to say that i am not getting any proper reply from the office for refund if the security. Plz take some necessary action in this regard....

my consumer no is 3200/D at Balurghat south dinajpur. since the hail storm on 21st night power supply had not been resumed. it is almost 40 hours. do something the local wbsedcl is not attending the phone calls. i am a 65 years old lady what should i do nownow....

Since last night I am trying to lodge a complain at toll free number ([protected]) because we have no power since last night. But no body receive my call. Its highly unfortunate. My consumer ID:[protected]. Location: Madanpur Purbopara Near Madanpur 1 no. gram panchayat PIN-741245...

Dear Sir, Load-shedding has become a matter of great concern to all in our locality. Power supply is suspended daily for a few hours as a routine affair. Fans, lights stop working. Water supply is adversly affected. Everybody are the worst sufferers. It also adds to the misery of the patients. Now the weather is very hot & painfull. Load-shedding is continuing from yesterday at 7pm to till now. So, I request to the higher authorities...

Sub:-Compounding order memo no--MZ/PA/24H/4243, dt-20/11/2014

Dear Sir,

I am Abul Kalam Azad, Consumer ID of my connection is[protected],

I get punish from[protected] due to unauthorised use of direct hooking from nearest L.T.O.H mains for Connection de-watering Tulupump.


Case 1.-I
have purchase a electric post from your department (Rs-10000.00-dt[protected] &br...

My consumer No with WBSEDCL is[protected]. I am a domestic consumer of electricity in baguihati area. On 06/04/2015. I paid an amount of Rs. 849.49to WBSEDCL as electricity charge for April2015 through Net Banking of S.B.I.where I hold an account. After completion of transaction the Bank certified payment to be successful and furnished Transaction Ref No. as IG00VJPAF0. But surprisingly no cyber receipt was generated by the vendor WBSEDCL...

MY NAME KRISHNASIS MAITY, VILL- CHARGORA, PO- AMLAGORA, PS- GARHBETA, DIST- PASCHIM MEDINIPUR, WEST BENGAL PIN NO- 721121. I ONLINE GENERATE QUATION, DATE - 06.8.2014, QUATION AMOUNT PAYMENT- 22.08.2014. BUT TILL DATE NEW METER IS NOT GIVEN. EXECUTIVE WILL MISBEAIVE....

My name is Mahammad Ali Mia.Consumer ID :[protected]Transaction ID : CSBI[protected]I have been already Paid my Electric Bill Rs. 978/- (Dated on01.04.2015) for the month of Apr & May 2015 on E-Payment mode throughSBI Net Banking.But Now showing the Electric Bill is All Due. Why ?Please Solve immediately.Mob. No. : [protected]Attach with E-Payment Transaction Receipt Copy....

I have paid by my elecetricity charges for April 2015 through online dt.6/4/2015 but till date it is not updated. Transaction ID: CSBI[protected] Date: 06.04.2015 11:57:20 Payment Gateway: BILLDESK Billing Office: KRISHNANAGAR TOWN CUSTOMER CARE CENTERBP No: [protected] Consumer Id:[protected] Name: BIMAL CH BISWAS Invoice Number:[protected] Bill Paid For: APR2015 Payment Mode : E-Payment Received: Rs. 289.00 pls. do the needfull....

WBSEDCL <portal.[protected]@wbsedcl.in> Apr 9 (4 days ago) to me Dear MANIK CH TEWARI, Thank you for using Online Payment Facility with West Bengal State Electricity Distribution Company Limited (WBSEDCL). Your payment has been successfully processed. Payment details are mentioned below - Transaction ID: CSBI[protected] Date: 09.04.2015 12:48:39 Payment Gateway: BILLDESK Billing Off: RANINAGAR CUSTOMER CARE CENTER BP. No:...

I have applied for a new connection ( Username - kumaresh123, Application Number:[protected]) through online portal. I have already paid the quotation amount on 28-Jan-2014 at 10:18PM. Still now I have not got the connection and in WBSEDCL portal connection status is showing as working. How much time it will take to complete processing? Please help....

Sir/Madam, I would like to inform you that from yesterday(6.30 p.m)to till now no electric connection is here.Only not for today almost every cloudy weather no electric supply not present long time.Also inform you that toll free no([protected]) & kolaghat customer care no both phone receiver are down from 5p.m to 10.30a.m in every working days.I think this no are emergency no for 24 hours please resolved.Also requesting we need permanent...

Sir, I am the Headmaster of Goas Klikapur School, P.O. Goas, Dist. Murshidabad, would like to inform you that our School is a customer of WBSEDCL bearing Customer Id.[protected]. We often call customer care to report regarding non availability of power or any other reason. But they do not receive calls. I can not understand if they do not receive our calls, then why does it exist. I hope you consider the matter and take suitable action. ...

I AM SRI SUNIL KUMAR MONDAL, VILL+PO- PAKHIRALA, PS GOSABA SOUTH 24 PGS. FOR YOUR INFORMATION IN THIS MINETIME ONE 11000 VOLT LINE IS OVER OUR LAND BY LANDSCAPE WORKED BY WBSEDCL WITHOUT MY PERMISSION. ALSO INFORMED THAT NOW WBSEDCL PRESSURED AGAIN AND AGAIN FOR WORKED A NEW LINE i.e. 11000 volt OVER MY SAME LAND BY PORTRAIT MODE. FOR THIS REASON MY LAND VALUE IS BADLLY DOWN AND BECOMES A DANGEROUS SITUATION.. IT IS MY KIND INFORMATION...

Dear sir, I would like to inform you that from 04/04/15 at 7-30 P.M there is no electric connection in my area till 2.30 pm of 05/04/15 .In yesterday morning I liked to phone to your Toll Free No[protected] and also to your amtala office no [protected] atleast 30 times, no response from that end and last of all one asked me for my consumer number and also gave me a complain number[protected], but after that nobody came to do the needful. I...

Dear sir, I would like to inform you that from last night (04/04/15)at 7-30 P.M there is no connection till 11-30 A.M(05/04/15) In the morning I like to phone to your Toll Free No[protected] and also your office no [protected] atleast 20 times no response from that end and last of all one lady ask me to my consumer number and also convey me a complain number, but after that nobody came to do the needful. I shall be glad if you kindly...

Dear sir, I would like to inform you that from last night there is no connection in my house situated at saradamoni road, ashram para, siliguri, Sorry to inform you that instead of several phone to your Toll Free number there is no response from your office also phone to your office number [protected], also there is no response .My consumer ID no[protected]. I shall be glad if you kindly look into the matter and help me do the connection. Thanking...

Sir, My name is Gopal Chandra Koley, Consumer Id:[protected]. On 2nd April there was a power cut from 12 noon at my locality. I had lodged a complaint to the customer care at 7:15 p.m. with docket No: 45874364. After repeated calling the technicians came at midnight and repaired the line, but the power cut at my home was not solved. The customer care service provider never showed minimum responsibility to ask me, whether the problem was...

Sir, We have purchased a house in baguiati (kolkata) last October. After purchasing house when we contact electricity office for our bill details they told that bill not paid after 2004 so now this bill become almost 1lac rs. This is huge amount for us to pay. Now our old house owner is not receiving phone and his address also change. Admin Please help me how can I resolve this? If I try to do FIR against old owner then his new...

NAME-MAIJUDDIN DEWAN VILL-CHANDANBATI P.O-AHERIPARA P.S-SAGARDIGHI DIST-MURSHIDABAD consumer id[protected] PH NO-[protected] EMAIL ID- fbegam.[protected]@gmail.com I paid the bill through Internet on 14.03.2015 (bill amount ₹ 1758.00) .Bank debited the amount but WBSEDCL PAYMENT receipt not yet receive till now....