West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

RESPECTED SIR, SIR I GOPAL SHARMA ONSUMER ID IS :[protected], ADDRESS:-DHRAMSHALA ROAD BANARHAT, JALPAIGURI (W.B) PIN CODE- 735202 AND I HAVE CLLED ALL THE NO. WHICH IS MENTIONED IN ELECT. BILL.[protected],[protected],[protected],[protected], , , , BUT NO ANYONE RESPONSE MY CALL NOW I HAVE A LARGE PROBLEM . FROM 15/05/2015 TO TILL DATE NO LIGHT AT MY HOME SIR PLEASE GIVE A DICCISSION I SHALL HIGHLY OBLIZED TO YOU TO SOLVE MY MATTER. THANKING YOU "

i have called numbers of time in Emergency service WBSEDCL but they are not responding from there even getting ringing on.. this things happen number of times when power cut ... And please take necessary steps against those persons.

My name is Santanu Saha s/o manik chandra saha, my residential address is vill- Bhagabatibazar, P.O + P.S-Illambazar, Dist-Birbhum . Now my family is suffering for your service. MY father and mother is a school teacher and they are daily go to your office and pray for justice but anyone don't here and not do anything that help for solve this problem. In my house our electricity connection in the name of Manik chandra Saha. At the time of September 2014 we pay our electricity bill but than within 8 month Your office can not send any electricity bill. So my father and also my mother repeatedly go to your illambazar wbsedcl office to know why you can't send any electricity bill for my house. But your office can't say any satisfactory answer. Till today my family is suffering for your mistake. Sir, I just want to know that why my family is suffering day to day? What's my family fault for this? We are wrong that we want to pay our electricity bill? Why your illambazar wbsedcl office can't send any electricity bill from last eight months? So, please solve my problem as early as possible. Thanking you,

My id is[protected] Jaswant Singh.I am a domestic user. My email id is [protected]@yahoo.com.We are facing a lot of problem due to low voltage.Low voltage has been a mater of inconvinience since last year 2014.No step has been taken to solve this particular issue.In this extreme heat there is low voltage all day long it is really pathetic.I hope there will be some action taken regarding this.The voltage fluctuation (usually between 120-150)is also causing damage to electrical appliences.It is desired that immideiate action is taken to solve this issue.

My WBSEDCL consumer Id No is[protected], MATIBUR RAHAMAN C/O-KASHEM . My email Id – [protected]@gmail.com . I am a domestic consumer of electricity in Bhagwangola area. I paid an electricity bill amount of Rs. 108 .00 On 09/05/2015, to WBSEDCL as electricity Bill charge for May 2015 to July2015 through Net Banking of S.B.I. where I hold an account. After completion of transaction the Bank certified payment to be successful and furnished Transaction Ref No. - IG00ZQVOZ6, For Rs. 112.49 on 09/05/2015. 01:59:33 p.m . But surprisingly no receipt was generated by the vendor WBSEDCL . Immediately I would like to get the Proper Invoice and Money Receipt of the same on completion of transaction through internet Banking.

Reference your Bill No.MRU75X01Q for period April, 2015 to June, 2015, I have deposited the Bill amount on 16/04/2015, on the basis of Temporary Money Receipt No.1564661 for My Consumer Id No.[protected]. I would like to get the Proper Invoice and Money Receipt of the same.

In the name of Jadav Kumar das the Domestic connection been issued in the premises of 3/19 K.K. Banerjee Road, PO & PS-Berhampore, District Murshidabad West Bengal - 742101 under the Gorabazer Station manager, Gorabazer Electric Supply, PO & PS - Berhampore, Murshidabad West Bengal - 742101, holding Consumer No.; C195689, Service Connection No.: DOM/6824, Security Deposited on 04/09/2006, Service connection serial No.; 043035 dated 04/09/2006. The line had been disconnected, All the payments been paid up no dues of bill left for to pay. But then also the Security Amount been not refunded back to me. So please look into the matter and sent back the refund to me at an earliest an obliege.

Dear Sir, we are villagersof Raghunathchalk, Chati& Ranigang under Dist:Burdwan, substation:Baraboni Sir, when ever there is few drops of water of slightest of wind the power in our area goes for 4to5 hours & sometime even more, and this does not happens some time BUT EVERY TIME SINCE LAST 1YEAR. If called to local substation they gives lame excuse every time. sir we understand that in case of natural calamities there can be power breakdown but it is not possible to believe that it happens every time.We have informed to the Domani SS of the problem but not got any solution instead they say us to inform the issue to higher authority in rude manner. So we urge you to please look ito the matter & please provide us the address where we can also send our documented complain with our consumer id & signature for your kind consideration. Thanking you S.Upadhyay mail id:[protected]@gmail.com

Dear sir, I am attaching the application copy which i have submitted in Jamuria electric supply office for refund of security money of the connection which was disconnected with my prior request. But sorry to say that i am not getting any proper reply from the office for refund if the security. Plz take some necessary action in this regard.

my consumer no is 3200/D at Balurghat south dinajpur. since the hail storm on 21st night power supply had not been resumed. it is almost 40 hours. do something the local wbsedcl is not attending the phone calls. i am a 65 years old lady what should i do nownow.

Since last night I am trying to lodge a complain at toll free number ([protected]) because we have no power since last night. But no body receive my call. Its highly unfortunate. My consumer ID:[protected]. Location: Madanpur Purbopara Near Madanpur 1 no. gram panchayat PIN-741245

Dear Sir, Load-shedding has become a matter of great concern to all in our locality. Power supply is suspended daily for a few hours as a routine affair. Fans, lights stop working. Water supply is adversly affected. Everybody are the worst sufferers. It also adds to the misery of the patients. Now the weather is very hot & painfull. Load-shedding is continuing from yesterday at 7pm to till now. So, I request to the higher authorities to solve this problem as soon as possible. ~ Ajay Kr. Dutta Vill.+P.O.+P.S.: Deganga, Dist.: 24pgs (N), Pin: 743423 [protected]@gmail.com

Sub:-Compounding order memo no--MZ/PA/24H/4243, dt-20/11/2014

Dear Sir,

I am Abul Kalam Azad, Consumer ID of my connection is[protected],

I get punish from[protected] due to unauthorised use of direct hooking from nearest L.T.O.H mains for Connection de-watering Tulupump.


Case 1.-I
have purchase a electric post from your department (Rs-10000.00-dt[protected] &
Constructed my own place for my own house connection but you are given two no’s another connection for your business purpose.

You are not getting any objection clearance.

Case 2.- I am suffering from 13/01/2004 to till date but that time i have pay what your provisional/final bill amount-1654/-vide receipt no-99223 & 97387 dt.[protected] &[protected].

After 10 years you are given compounding order & gating (without any notice) final amount is 12000/-(Domestic @ Rs. 4, 000/-Per KW).

In-between 10 yrs i have loss hues Money & My valuable time.

After that you are not interfering of custody (seize) items .Which are in Durgachak PS.

Case 3.- ORDER FOR COMPOUNDING—OR.NO-044147 dt-11/12/2014.

From Haldia to Your Zonal office Midnapore, I am travelling several times because I am interesting to close my case which you are established on 2004.

You are given three copies 1. Payment received copy. DT—11/12/2014
& 12/12/2014.
2. Ld.Public Prosecutor application letter Dt-11/12/2014.
3. Order for Compounding letter dt. 20/11/2014.

Those three copies are not acceptable by judge court at Tamluk due to all Dates & FIR NO is incorrect.

I have been harassed several times from you & judge court. Please see date & attached copies

Provisional bill/final bill/seize items/court fee 10 yrs/after that fine 12000/- but

Result, I am not close my case till date.

I am waiting for your valuable advice of three (3) cases.

This is for your information & action please.

Regards

Abul Kalam Azad
(Bhagyabantapur, khanjanchak, haldia, pin-721602)

My consumer No with WBSEDCL is[protected]. I am a domestic consumer of electricity in baguihati area. On 06/04/2015. I paid an amount of Rs. 849.49to WBSEDCL as electricity charge for April2015 through Net Banking of S.B.I.where I hold an account. After completion of transaction the Bank certified payment to be successful and furnished Transaction Ref No. as IG00VJPAF0. But surprisingly no cyber receipt was generated by the vendor WBSEDCL which is usually done by all vendors including BSNL and others immediately on completion of transaction through internet Banking. On verification from the Bill Pay site of WBSEDCL I find that the payment position has not been updated even after 48 hours of transaction. The amount I paid still shows as outstanding and due for payment in my account with WBSEDCL. In reply to my mail captioned, “Bill payment to WBSEDCL- Payment not reflected in WBSEDCL s site” the Bank concerned has informed me as “The transaction done through Internet Banking is a successful transaction and has been forwarded to the Concerned Vendor. The confirmation of the transaction is already remitted online and the details have been forwarded to them.

MY NAME KRISHNASIS MAITY, VILL- CHARGORA, PO- AMLAGORA, PS- GARHBETA, DIST- PASCHIM MEDINIPUR, WEST BENGAL PIN NO- 721121. I ONLINE GENERATE QUATION, DATE - 06.8.2014, QUATION AMOUNT PAYMENT- 22.08.2014. BUT TILL DATE NEW METER IS NOT GIVEN. EXECUTIVE WILL MISBEAIVE.

My name is Mahammad Ali Mia.Consumer ID :[protected]Transaction ID : CSBI[protected]I have been already Paid my Electric Bill Rs. 978/- (Dated on01.04.2015) for the month of Apr & May 2015 on E-Payment mode throughSBI Net Banking.But Now showing the Electric Bill is All Due. Why ?Please Solve immediately.Mob. No. : [protected]Attach with E-Payment Transaction Receipt Copy.

I have paid by my elecetricity charges for April 2015 through online dt.6/4/2015 but till date it is not updated. Transaction ID: CSBI[protected] Date: 06.04.2015 11:57:20 Payment Gateway: BILLDESK Billing Office: KRISHNANAGAR TOWN CUSTOMER CARE CENTERBP No: [protected] Consumer Id:[protected] Name: BIMAL CH BISWAS Invoice Number:[protected] Bill Paid For: APR2015 Payment Mode : E-Payment Received: Rs. 289.00 pls. do the needfull.

WBSEDCL <portal.[protected]@wbsedcl.in> Apr 9 (4 days ago) to me Dear MANIK CH TEWARI, Thank you for using Online Payment Facility with West Bengal State Electricity Distribution Company Limited (WBSEDCL). Your payment has been successfully processed. Payment details are mentioned below - Transaction ID: CSBI[protected] Date: 09.04.2015 12:48:39 Payment Gateway: BILLDESK Billing Off: RANINAGAR CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Invoice Number :[protected] Bill Paid For : APR2015 Payment Mode : E-Payment Received : Rs. 592.00 Payment subject to realisation. Payment will be posted to your account within 2 business days Regards, Portal Administrator (WBSEDCL) This is a system generated e-mail. Please do not reply.

I have applied for a new connection ( Username - kumaresh123, Application Number:[protected]) through online portal. I have already paid the quotation amount on 28-Jan-2014 at 10:18PM. Still now I have not got the connection and in WBSEDCL portal connection status is showing as working. How much time it will take to complete processing? Please help.

Sir/Madam, I would like to inform you that from yesterday(6.30 p.m)to till now no electric connection is here.Only not for today almost every cloudy weather no electric supply not present long time.Also inform you that toll free no([protected]) & kolaghat customer care no both phone receiver are down from 5p.m to 10.30a.m in every working days.I think this no are emergency no for 24 hours please resolved.Also requesting we need permanent solution for cloudy weather loads ding . Thanking You Prafulla Kr. Paul Customer Id:[protected]