West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Sir, I am the Headmaster of Goas Klikapur School, P.O. Goas, Dist. Murshidabad, would like to inform you that our School is a customer of WBSEDCL bearing Customer Id.[protected]. We often call customer care to report regarding non availability of power or any other reason. But they do not receive calls. I can not understand if they do not receive our calls, then why does it exist. I hope you consider the matter and take suitable action. Sankar Chandra Das Goas Klikapur High School

I AM SRI SUNIL KUMAR MONDAL, VILL+PO- PAKHIRALA, PS GOSABA SOUTH 24 PGS. FOR YOUR INFORMATION IN THIS MINETIME ONE 11000 VOLT LINE IS OVER OUR LAND BY LANDSCAPE WORKED BY WBSEDCL WITHOUT MY PERMISSION. ALSO INFORMED THAT NOW WBSEDCL PRESSURED AGAIN AND AGAIN FOR WORKED A NEW LINE i.e. 11000 volt OVER MY SAME LAND BY PORTRAIT MODE. FOR THIS REASON MY LAND VALUE IS BADLLY DOWN AND BECOMES A DANGEROUS SITUATION.. IT IS MY KIND INFORMATION FOR REMOVE FROM THIS SAD SITUATION AND FREE FROM ALL OBSTRUCTS AND TAKING NECESSARY ACTION AS SOON AS POSSIBLE. CON -- [protected]

Dear sir, I would like to inform you that from 04/04/15 at 7-30 P.M there is no electric connection in my area till 2.30 pm of 05/04/15 .In yesterday morning I liked to phone to your Toll Free No[protected] and also to your amtala office no [protected] atleast 30 times, no response from that end and last of all one asked me for my consumer number and also gave me a complain number[protected], but after that nobody came to do the needful. I shall be glad if you kindly look into the matter and help me to get the connection. Also please inform me how to give a complain so that the work will be finished in less time.Thanking you, Yours faithfully, Purnendu Mandal consumer no:[protected]. email id [protected]@gmail.com

Dear sir, I would like to inform you that from last night (04/04/15)at 7-30 P.M there is no connection till 11-30 A.M(05/04/15) In the morning I like to phone to your Toll Free No[protected] and also your office no [protected] atleast 20 times no response from that end and last of all one lady ask me to my consumer number and also convey me a complain number, but after that nobody came to do the needful. I shall be glad if you kindly...

Dear sir, I would like to inform you that from last night there is no connection in my house situated at saradamoni road, ashram para, siliguri, Sorry to inform you that instead of several phone to your Toll Free number there is no response from your office also phone to your office number [protected], also there is no response .My consumer ID no[protected]. I shall be glad if you kindly look into the matter and help me do the connection. Thanking you, dipen dey chowdhury Yours faithfully, DIPEN DEY CHOWDHURY

Sir, My name is Gopal Chandra Koley, Consumer Id:[protected]. On 2nd April there was a power cut from 12 noon at my locality. I had lodged a complaint to the customer care at 7:15 p.m. with docket No: 45874364. After repeated calling the technicians came at midnight and repaired the line, but the power cut at my home was not solved. The customer care service provider never showed minimum responsibility to ask me, whether the problem was solved or not. The next whole day I have called several times to the customer care, but every time they told me, “The problem is resolved”. Always they are misbehaving and talking rudely and hang up the calls. The local service provider never picks up the calls. Since 48 hours there is no power at my home. So, can you tell me what should I do now? If the problem is not solved within 10 hours, starting from now, I will go the consumer court. Thanking You, Gopal Chandra Koley, Consumer Id:[protected], 4th April, 2015, 12 noon.

Sir, We have purchased a house in baguiati (kolkata) last October. After purchasing house when we contact electricity office for our bill details they told that bill not paid after 2004 so now this bill become almost 1lac rs. This is huge amount for us to pay. Now our old house owner is not receiving phone and his address also change. Admin Please help me how can I resolve this? If I try to do FIR against old owner then his new address also is require which is not present with us. Please help me. My electricity consumer ID:[protected] One thing I want to mention that my near by electricity office is baguiati-taltala and when I went there and told that my meter reading is very high then without any meter checking, they made electricity bill. I want to know why no one came to our house to check meter reading and also to check whether our meter is working or not.

NAME-MAIJUDDIN DEWAN VILL-CHANDANBATI P.O-AHERIPARA P.S-SAGARDIGHI DIST-MURSHIDABAD consumer id[protected] PH NO-[protected] EMAIL ID- fbegam.[protected]@gmail.com I paid the bill through Internet on 14.03.2015 (bill amount ₹ 1758.00) .Bank debited the amount but WBSEDCL PAYMENT receipt not yet receive till now.

To The Chairman WBSEDCL User udayanphysics on Mar 26, 2015 Udayan sengupta;id:[protected].For last 8-9 month from 5 pm to 11:30pm voltage drops as low that my appliances not works & also by ups triggered to battery mode.I pay bill regularly so it is your duity to give us service. Please take care of my problem.

This has reference my complain No-3837, dated 11.10.2014 (Given to Assistant Engineer, WBSEDCL, Asansol-02) and online complain no[protected] and 37897186. I am Subir Sarkar and I am very sorry to inform you that my bills for the months September, October and November 2014 are erroneous. We have shifted to Chandigarh and no one lives in that home since one and a half years. The bills amounted to Rs.86 for the months June, July and August while it climbed up to Rs.2395 in September, and further to Rs.2399 in October and November totaling to 7726. Such consumption of electricity is not possible because not even a single bulb is switched on in those months as nobody lived there .No one is living there even today and we live in Punjab. After several complains and meetings with officials, I was assured that I would be provided a correct bill by April 2015. Still, in March 2015, my line was disconnected in my absence without even informing me. I request you to please reconnect my line and provide me a correct bill so that I can pay. Subir Sarkar Phone no.-[protected] email- [protected]@yahoo.co.in

Udayan sengupta;id:[protected].For last 8-9 month from 5 pm to 11:30pm voltage drops as low that my appliances not works & also by ups triggered to battery mode.I pay bill regularly so it is your duity to give us service. Please take care of my problem.

I, Mr. Khudiram Mahanta, (vill-Binodpur, P.o-Bajekumarpur, p.s-Madhabdihi, Dist-Burdwan, pin-713427) want to inform you that I deposited money on 26/03/2013 in our local electric office(Bankura more, machkhanda electric office) to get new electric connection. My consumer no is[protected].But still today I could not get electric connection though there are many new electric connections connected during this period. So I am sending you a photocopy of money receipt.My mobile no is [protected]. I strongly appeal to you to give me new connection as soon as possible and I want legally compensation for this harassment.

A local grill industry in our Para is Tapping Domestic 220V electricity illegally from the Distribution post. As a Result of his Heavy Machinery use, the Inverter and AC of My house has got Damaged Last Summer. The Address is : Nutan Pally, Interpanja-Fartabad, P.S.-Sonarpur, P.O.-Garia, Kolkata-84. The Entrepreneur of this Unauthorised Grill Industry is Pintu Ghosh and Industry is Named as Puja Enterprise. Moreover he is Partly using the Local Road also for the Purpose of his Industry. He hammers the rods just on the road. the garage he has hired is used by him only for Welding and Storing the grills. But he Hammers the Rods upon the road...Due to this all the surrounding homes including us cannot live peacefully due to those rod cutting and rod hammering sounds. #The photo given below shows the distribution post from which he taps the Electricity.One can clearly understand that there is no Authorised Industrial Electric Line in it. Also u can c That Blue Tripaul just on the road where he hammers the rods.

A local grill industry in our Para is Tapping Domestic 220V electricity illegally from the Distribution post. As a Result of his Heavy Machinary use, the Inverter and AC of My house has got Damaged Last Summer. The Adress is : Nutan Pally, Interpanja-Fartabad, P.S.-Sonarpur, P.O.-Garia, Kolkata-84. The Entrepreneur of this UnAuthorised Grill Industry is Pintu Ghosh and Indutry is Named as Puja Enterprise. Moreover he is Partly using the Local Road also for the Purpose of his Industry. He hammers the rods just on the road. the garage he has hired is used by him only for Welding and Storing the grills. But he Hammers the Rods upon the road...Due to this all the surrounding homes including us cannot live peacefully due to those rod cutting and rod hammering sounds. #The photo given below shows the distribution post from which he taps the Electricity.One can clearly understand that there is no Authorised Industrial Electric Line in it. Also u can c That Blue Tripaul just on the road where he hammers the rods.

As i made the payment for my Consumer Id[protected] of Rs.768.49/- on 07 March 2015 by using my Internet banking trancation ref no is BSBI[protected]IG00RUGEP2. But i not get any receipt or confirmation for your side. Therefore I sincerely hope you to do the needful at the earliest. Thanking You, Your faithfully. Maina Debi.

Sir, I registered my con.no[protected] for on line payment of bill but i am unable to open it because my email id and mobile no has been changed. My email id is prdip.[protected]@gmail.com in place of pradip.[protected]@gmail.com and my mobile no is [protected] in place of [protected].so kindly help me and changed my past no. Thanking you

SIR, I BEG TO REPORT THAT MY CONSUMER ID IS[protected] AND THERE IS NO POWER IN OUR VILLAGE FOR 16 HOURS AND IT IS DAILY BASIS. IF WE COMPLAIN TO LOCAL OFFICE THEY REPLYING THAT IT IS A NORMAL BREAK DOWN. AND ALSO WHEN POWER AVAILABLE IT IS VERY LOW. WE ARE SUFFERING FROM EVERY CORNER. BOARD EXAMINATION IS GOING ON, SO STUDENT ARE SUFFERING, IN THIS HOT DAYS FANS ARE NOT MOVING, WE ARE NOT GETTING WATER FROM PUMP, ETC. SIR, AS A CUSTOMER WHEN WE ARE GIVING MONEY TO THE GOVT, WHY WILL WE SUFFER? LOCAL OFFICE GIVING ILLEGAL PERMISSION TO SET UP SUBMERSIBLE PUMP, NO INSPECTION AGAINST HOOKING. SO IT IS THEREFORE REQUEST YOU TO SHORT OUT OUR PROBLEMS. THANKING YOU. OUR ADDRESS- VILL+POST - BETUR, PS- PATRASAYER, DIST- BANKURA, PIN- 722206

Dear Sir,

I stay outside my Jalpaiguri residence for most of
the days of a year which I intimated in several occasions. . During 2014 I
stayed almost all the days outside due to my occupation. Although my meter
reading was 377 as on 23.02.2015, WBSEDCL, Jalpaiguri Centre has erroneously
and intentionally prepared a bill quoting false meter reading as 1158 and
placed a large burden of electricity charge upon me. Subsequently WBSEDCL
disconnected power supply to my premises unilaterally. I submitted a complaint
letter on 23.02.2015 mentioning all the facts. Since I was in need of power
connection, I deposited the required sum of Rs. 4, 457/- to get back power
connection immediately. Today I visited WBSEDCL Jalpaiguri office to enquire
how I can pay in advance to avoid unusual penalty. In previous situations, I
received bills amounting Rs. 84/- for a quarter. Today I have been given a bill
for Rs. 327/-(payable within due date (12.03.2015) which is much higher than
Rs. 84/-. On scrutiny I find that LPSC (Late payment surcharge) for Rs. 188.77
has been added with my bill which is quite unexpected, while I have already
paid excessive billed amount for unconsumed[protected] units. Previous meter
reading has also been erroneously mentioned as 1158, which the reading is 377.
The meter is in operation and that has been checked by WBSEDCL personnel after
reconnection. Outstanding amount for Rs. 55.65 has also been mentioned in the
bill, while I have paid everything in advance. This bill again I have paid to
avoid unwarranted complications of disconnections etc. But Sir, I am very much
annoyed with such undesirable billing putting financial loss, burden and
anxiety over me.

Please take up immediate action to stop such practice of ill
performances and adjust all the excess payments.

Expecting your rightful action.

Thanking You,

Yours Truly
Saibal Kumar Chowdhury
Consumer ID[protected]
Installation No-1788178

Respected Sir, Thanking you for your prompt reply to make me soothing my hurt. Painfully I write to inform you that the previous disclosure regarding irregularity & negligencies to reading the electric consumption and intentionally harassed the industrial consumers by Asstt. Engineer & Station Manager of Egra Customer Care Centre of Govt. West Bengal. After sending the mail with details to you and most of the Hon’ble...

27th February, 2015 The Chief Engineer (IT & C) Cell, West Bengal State Electricity Distribution Co. Limited, 3rd Floor, D Block, Bifyut Bhawan, DJ Block, Sector-II, Salt Lake City, Bidhannagar, Kolkata- 700091 West Bengal Respected Sir, Ref: Consumer No.[protected] of M/s GreenTech Environ Management Pvt. Ltd. Reg: Excess billing in bill no.[protected] dated 03/12/2014 for Rs. 48233/- We are quite shocked to receive the electricity bill amounting Rs.48233/- (Rupees Forty Eight Thousand Two Hundred Thirty Three only) against electricity consumption for the last 4 months at my facility. It is just not possible for us to have used so much of electricity since the date of installation of meter. Our previous Unit consumptions as follows: MONTH READING CONSUMED UNITS 12/03/2014 163 163 07/04/2014 358 195 29/04/2014 358 Meter problem 06/05/2014 633 275 27/05/2014 633 Meter Problem 03/07/2014 705 72 05/08/2014 1721 1016 28/10/2014 1798 77 28/11/2014 2978 1180 This is to bring to your notice that we use electricity for domestic purpose only for lights and fans etc which cannot consume more than 100 units a month even if we use 24hrs. There seems a mistake in noting down the readings. Please rectify this mistake so that I can pay the actual amount and till then you are requested not to disconnect the electricity line. Thanking you in anticipation. For GreenTech Environ Management Pvt. Ltd. (M.K Burman) Director [protected]