West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

cunsumer Id:- [protected] Installation N0.[protected], Meter N0.-P1303591 To, The Station Manager, Kankinara, K/G/E Supply WBSEDCL, North 24 Parganas, West Bengal. Sub:- Letter of Complaint to The WBSEDCL for Excess Billing. Sir, I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 11, 748 against electricity consumption for the last three months at my residence, to receive such a heavy electricity bill. Needless to say there has been some anomaly or breach of duty. I am quite disturbed how such an exaggerated amount in bill could have been reached. You are well aware of the fact and circumstances that I purchased the existing property and changed the name in the year 2012 and since then all my dues are clear, the outstanding bill which shown on the bill Rs. 10199 which is very high for the person like me being a retired employee of Kankinara Jute mill located in North 24 Parganas . I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer. Please rectify this mistake so that I can pay the actual amount. Thanking you in anticipation.Yours faithfully, Nawal Kishor Prasad, Kankinara, BL-N0.-15, H/N0.-16/1 North 24 Parganas, W.B. Mobile no.- [protected]

Though I have been paying my electric bill regularly whatsoever but it is a great tension for me when I have received my electric bill on different mode and tariff when my house is closed and no power is being used. we are not staying here from last three months due to some unavoidable circumstances as a result of which no power is being used by us for our home but still we have been asked to pay nearly a sum of rupees 1900 as our current bill. we have already submitted a letter requesting to charge the minimum amount for "meter" but still we have received bill of such huge amount. sir, i would request you to take action and do favourable decision with respect to my complain. our home can be inspected any time by the local representative, if required. souvick Dey consumer ID[protected]

I applied for temporary connection on 14/06/2011 and security deposit of Rs.3020/- & S/C charge of RS.185/- was deposited with WBSEDC at KOLAGHAT on the same day.I waited months together but neither the connection was given nor any communication was sent to me regarding the fate of my application in spite of my regular follow up with KOLAGHAT CCC.I brought the fact to kind notice of The R.G.R. O.& S.E..(Com), WBSEDCL Tamluk, Dist. Purbamedinipur.for justice against deliberate non implementation of temporary connection and appealed for refund of the security deposit & S/C charge with accrued interest and The R.G.R.O.& S.E.(COM) were kind enough to hold hearing and passed order directing The A.E.& S.M, Kolaghat CCC to refund the S/D & S/C along with accrued interest within 90 days from the date of submissinn of original cash deposit receipt.I submitted the original cash deposit receipt to Kolaghat CCC on 24/07/2013 but I have not received the refund till to day.I informed the fate of the hearing order to The R.G.R.O.& S.E.(COM), TAMLUK, on 25/03/2014 but till to day no remedial measure has been taken against violation of the ORDER by any authority whatsoever. I want justice and refund of the money along with accrued interest with out further delay. Regards, JAYDEB DAS, Vill.HAKOLA, P.O. MECHEDA, Dist. PURBA MEDINIPUR. Money receipt no.15439 dt.14/06/2011 for Rs.3020/- & no.15438 dt.14/06/2011 for rs.185/-

Respected sir/mad, I am Dulal chandra maity, village -alangiri, p.o.- alangiri, p.s.- Egra, Dist- purba medinipur. I have alredy registered a complaint against above mentioned company but till now did not get any response . Please help me.

For last 3 months I have received my Electric bill amount TRIPLE times than the regular . I think there will be some defect in my Meter . I request you to check my meter earliest before the next bill generation . Thanking You!!!. Regards, Ayswarjya Karmakar Mobile no - [protected] Consumer Id[protected] Meter No - B2433085 Installation no[protected] Address: Sapphire Garden, Flat - A2, Block-1 Rajarhat, Kajial Para, Kolkata-700135

When the Micro Oven is in operation the voltage is dropping too much and recouping on switching off the Micro Oven. previously it was not happening. Recently while cutting the tree leaves in my next house the line was electrified and get corrected from your end.And problem of our house started.

I have complained on 27th june, 2013 about replacement or remedy of my stopped faulty electric meter and the meter reading person also checked and accepted the faultness of my stopped electric meter . I have applied for replacement of stopped meter at Asst Engg, WBSEDCL, BALURGHAT, D/D, pin-733101.my customer id is[protected] and meter no is[protected]. I have inquired lot of timesbut no response.Till date no replacement has done. in this connection an effective steps are highly be solicited and needed for better service and taking necessary solution of customer harassment and problem due to irresponsibility of the concerned authority.

I, having consumer ID[protected], paid the bill for the month of Nov, '14, vide invoice no.[protected], dated 08/11/14, through net banking on 17/11/14. Bank deducted the amount of Rs 1560.49 against the bill of Rs. 1556. But unfortunately the bill has not been paid to the concerned company after 72 hours too. Please help to get the bill paid.

MY CONSUMER NO.[protected]. I WANT TO REGISTER OF YOUR SITE.BUT I DO NOT KNOW MY INSTALLATION NO. I CALL OUR ECECTRICITY BRANCH OF BIRSINGHA. BUT NO. RESULT. PLEASE PROVIDE MY INSTALLATION NO BY MAIL OR PHONE. MAIL ID [protected]@gmail.com PHONE NO. - [protected]

My consumer I'd is[protected].I have paid my bill through SBI online banking today.Tr I'd is IG00FFWUJ6 for rs 2356.00.Bank shows this transaction is success but till now no eslip or email or SMS received. Please confirm it through email.Thanks.

My consumer id is[protected]. On 05/11/2014 I paid my electric pill by e-payment. But my bill still show this WBSEDCL website. My bill details is- (1) Transaction ID: S47244752, Description: VbyV/PRCR/[protected]/[protected]:49:14/EFT, Rs. 2820.16 & (2) Transaction ID: S47245096, Description: VbyV/PRCR/[protected]/[protected]:00:38/EFT, Rs. 2820.16 Date: 05.11.2014. Both time amounts debited from my Account but my bill still show as UNPAID BILL. Account Details: Payment Gateway: UCO Bank (Card) Branch: Gazole IFSC Code: UCBA0002352 Name: RAJIB KARMAKAR Account No. [protected] So you are requested to refund my amount (Rs. 2820.16 + Rs. 2820.16) Total Rs. 5640.32 in my said account.

Sir, I am Dulal chandra Maity. Village- alangiri, P.O- alangiri, P.S- Egra. Dist- Purba Medinipur. Postal code- 721420. I am 82 Years old man, all i want is to a electrcity connection at mmy house. I have applied for the connection in march 2013. Paid required payment . They handed me documents and a work order number. But still i am in dark. I have visited electric office more then ten times which is 15 Kilometers from my home, every time they promise me to wait for one month . They changed work order number for four times. Few days ago a person came to my house introduced himself as a assistant of the electric contractor, he asked for 20000 Rupee as a bribe and said that if i do so with in 24 hours they will connect my electric connection with meter. sir, there are more five to six house here, they all are ST, SC and OBC. They also facing the same problem. Is it a out of the world wish in this stage of my life??? Please take some action.

Sir, i have made a transaction on 11th November, 2014 for new connection. On wbsedcl. my payment was debit card.My balance deducted from my bank a/c. But in my login for new connection the payment received was not generated. Transaction details in my bank shows: NET TXN: BILLDESK AYBK[protected] WBSEDCL My Application No- [protected]. Name-Pradip Das Ph-[protected] Please confirm the status

Hi, I have received a bill amount of 25600 in September. I have already paid the amount to avoid any discontinuation of electricity. But I request you to send me the correct bill and adjust the amount I already paid in the upcoming months. My details are as below: Consumer Id:[protected] Name: MANGALA BANERJEE(CHAKRABORTY) Billing Office: GANGANAGAR CUSTOMER CARE CENTER Mobile No-[protected] e-mail:susmitaghosh.[protected]@gmail.com Thanks, MANGALA BANERJEE(CHAKRABORTY)

sir, i have made a transation on 6th november, 2014. on wbsedcl. my payment was debit card.My balance cutted from bank a/c but i have no recept. But i have got one sms from sbi. It shows one WBSEDCL transation id.[protected]. please tell my bill payment is complere or not. consumer id.[protected] SBI A/C-[protected] DEBIT CARD NO-[protected]

Hi, I am Md Afaque Azam my Consumer Id:[protected], I have pay my bill of October by online payment mode but today I get new bill receipt here i found the bill of October is in Due amount. My payment Details are Below. Transaction ID: AUNI[protected] Date: 23.10.2014 20:39:22 Payment Gateway: BILLDESK Billing Office: GOALPOKHER CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Name: MD. AFAQUE AZAM Invoice Number:[protected] Bill Paid For: OCT2014 Payment Mode : E-Payment Received: Rs. 300.00 Please solve my Issue as soon as possible.

I, Swapan Kumar Biswas, on behalf of my Late mother Smt.Binapani Biswas, resident of Dandapani Tala Ghat Road PO-Nabadwip Dist.Nadia Pin Code-741302. My consumer ID No. is[protected] Meter No.18894, For last 6 months I have received my Electric bill amount double than the regular . I think there will be some defect in my Meter . However without delay I have paid my last bill. I request you to check my meter earliest before the next bill generation . Thanking You!!!. Regards, Swapan Kumar Biswas mob - [protected]/[protected]

Consumer id[protected]
Name -smt. Rama goswami

Office- rahara electricity board,

Huge amount bill is showing in my meter- rs-11000(For three months approx)

Kindly adjust the as soon as possible.. I can't effort this bill amount.

Dear Sir/Madam, This is to bring under your notice that I am a registered customer on WBSEDCL portal (Consumer Id:[protected].) and have been trying to pay the electric bill for the September-November 2014 quarter online via the WBSEDCL web portal for nearly one month continuously now but have not been able to pay till date. Whenever I try to click on the select boxes beside the monthly break-up of the bills in the Pay Bills section in WBSEDCL portal none of the boxes gets selected and the payment remains a failure. Even after repeated calls to probably every phone numbers provided on the bills and as informed by the Customer Care executives I have not got any fruitful solution and they bypass my problem and give vague and unrealistic replies. Please take the pain to address my trouble as soon as possible and troubleshoot it so that I can pay my electric bill online as I live far away from my home and going to the Electric Office and depositing is not an easy option to me. Please take necessary steps soon and oblige me. Thanking you, Yours faithfully, Sukumar Mukherjee.

I, the Secretary, Kendriya Vihar Co-operative Housing Society Ltd, Kendriya Vihar, VIP Road, Kolkata 700052, a housing of Central Government officers has received complaints from its large numbers of Members that, inspite of making arrangement with the Bank, agreed by the WBSEDCL for making payment of bill through ECS (UNLIMITED), the personnel of WBSEDCL are often threatening some old and senior citzens consumers that they are going to disconnect their connections for non payment of outstanding bill .Where as Bank has paid and regularly paying all bills raised by the WBSEDCL . It is not understood how and why such people are often allowed to raid our premises and threatening our members most of whom are cardiac patients . When challenged the fellow has asked the consumer to contact the Tegharaia office, which is not possible for such almost invalid people . If at all some arrear bill (outstanding or old arrear) is required to be paid by the consumer, the same can i) either be added to the current bill convincing their (consumer's) banker to make payment or ii) can depute a personal with a letter of identity in the society office any convenient to collect the amount, since it was a fault of the Electricity department AND NOT OF THE INDIVIDUAL .I on behalf of the society assure you that all kind of co operation and assistance will be provided by the society to WBSEDCL to collect the same . Thanking you and assuring all kind of co-operation . But Please stop harassing our senior brothers and allow them to live peacefully . G.Mukhopadhyay Secretary, Kendriya Vihar Co-operative Housing Society . [protected] /[protected]