Western Digital Complaints & Reviews

Whenever i connect my hard disk with my laptop it does not show any icon or any think but the internel light in the disk is on when connecting so i thought may its my laptop problem then i connect it to my friend's laptop and then again same problem occurs.

My external hard disk is error is format and use

My hard disk corrupted plz replies hard disk

I purchased this 2tb hard drive in 2019 and it is now working. I generate RMA NO 88333897 for warranty but service center not accept my drive. They told me that this drive is not wd so we can't accept this drive.
Drive sr. No. WCC4M6KK4D8D
Model no. WD20PURZ-85GU6Y0

The hard disk do not work properly. I use in dvr some time it show and some time it don't give any response. Plz solve my problem as soon as

I bought "HDD 1000GB-WD"
Serial no. WCC6Y4DVA7NF on[protected].
This disk is in warranty .
Today[protected] when I came to know that my hard disk is not working properly
than I did phonecall to WD customer care no. Thay give me RMA no. 88305341
And told me to go to their replacement centre and submit their disk, I asked them twice weather the replacement centre in Nehru place is open or not, they said that it is open . When I went to Nehru Place the centre was closed and when I call them back they did not reply me properly
They did not even send the proper mail with file that they are talking about .

I request you to help me in this, and as I am a teacher my classes are totally going on computer but to crashed hard disk i am facing difficulty .
So please replace my disk fast and suggest me the proper and easy to do so.
Thankyou

My tb hard disk showing 0 byte and not showing in partition.

I'm buying wd purple harddisk... But within two months the working abilities are stopped unfortunately.. The recording capacity was totally disabled... And it's gone about 2 months... I'm suffering this problem.. As soon as possible i want the solution.. This hard disk is very very urgent for me..

I purchased this external drive two years back, I have lots of data stored on this but now it is getting detected but asking to format and not getting format also.

P/N : WDBUZG0010BBK-0B

S/N: WXE1A67D8DTP

Name : Dharmendra Prasad

Mo. No. [protected]

Hard disk s/n : wcc4j7pclr9h and model numer
Is wd10purz - 85u8xy0...

When we connect this hard disk to our system then its not working or not redeable by system...
It sound beep but nothing show in system...
Only show blank screen and then we eject this hard disk and then try to another system but same thing will happen..
May be it is corrupt or something else.. So please replace it as soon as possible...
So please replace my hard disk...

Dear team,

We purchased this hdd on 12th october 2019 from new delhi and now its not working as dvr showing no hdd. Please find below given hdd details.

Serial number:wcc7k5fe82d1
Mdl:wd40purz-85ttdy0

Its western digital purple surveillance hdd.

Contact number: [protected], [protected]

Please do the needful as soon as possible.

Thanks:
Karambir

In the last 4 years i've had 4 western digital defective hard drives, latest being only months old / blue 1tb. They offered an upgraded h/d as a peace offering but never delivered / never kept their promise. I need dependable units anyways, i have some seagate h/d's that are 10+ years old & still function perfectly. On all my future builds, seagate will be my choice to use.

Hi team, i got a hard disk in amazon and within warranty period it was not working and raised for replacement. Received a replacement through courier and the replacement hard disk was also not in working condition. Iam totally disappointed and how can i except the other replacement hard disk also will be in good condition.. Kindly provide me a new hard disk with good working condition and don't provide the recertified or refurbished hard disk..

Actually, western digital provided three ways to get replacement against defective hard drives to its customers.
1. Drop off location that means the customer can put their drives on the wd service centre and wd send the replacement at the customer's address.
2. Otc centre that means the customer can deposit the drive and can get replacement hand to hand.
3. Ship the drive at wd service centre bangalore.

Problem is that why wd service centre flextronics technology pvt. Ltd. Doesn't provide drives good drives stocks to the other wd service centers. By which customer can get replacement on time and can do their work.

On 27 september, i purchase 1 tb hard disk of wd. After one month it started giving me trouble, as well as its not my working on my pc/laptop. My all personal data is there inside and its making me trouble day by day, so i request you to replace my hard disk with new one as soon as possible. If its possible recover my data to.

Waiting for your earliest reply.

We have purchased wd my passport 1tb portable external hard drive (Black) |
B01lqqhi8i (B01lqqhi8i), hsn:8523 on 04.01.19. The external hard drive has stopped working and we have several useful data stored in it. No pc is able to recognise it after that problem. We are unable to retrieve the data, request to please help or help in replacement of the same. It is under warranty, as it has not crossed even one year.
The invoice details are as under - order number:[protected] invoice number : hyd[protected], order date: 04.01.2019, invoice details : tg-hyd[protected], invoice date : 04.01.2019.
Sold by : appario retail private ltd, gmr airport city, survey no. 99/1, mamidipally, village, shamshabad, hyderabad, telangana, 500108 (India)
Pan no: aalca0171e, gst registration no: 36aalca0171e1z0
Billing address : b p bhatnagar, j3/ 904, meadows, adani shantigram
Adalaj, gujarat, 382421 (India)
For help please for resolution or replacement of the same.

[rma no. 88014887],

Wd is said to be one of the most reputed brand in hard drives but when it comes to customer services, a big no! Especially the service center in chandigarh.
First of all the address provided by wd is not easy to find as no signboards or wd sign/logos been put (Refer photographs attached), instead its a clear service centre of other mobile brands, like nokia, lenovo and etc. One has to go and ask people around for wd care as there are no signs of it. Even the name of service centre provided was different from what wd has provided us.

Secondly, the service centre is least bothered with wd customers and been so rude, that they did find problems internally with my product but very aggressively refused to replace the product by giving such unexpected response, referring to a slight (Less then a size of an aunt or mosquito) tamper or mark on one of the sticker which i never even noticed as it was too small to care about by any professional person using a product. Even i doubt it has been put by them only while my drive was inside with them for checking. They were too rude to accept and said go talk to wd if they say we will replace. And i ended up submitting to them for sending the drive to bangalore branch of wd.

They wasted my time for illogical reasons, been so rude and i have to now wait for my drive and its gonna effect my work too. I request you to kindly strongly take action on them and i need a solid reason for the humiliation caused to me else i am taking this to the court with my lawyer.

Highly disappointing!

Shivam

I am having 1tb hard disk which is in my camera setup and is not working, not even showing in the system (Monitor). No damages done to hard disc or any part of the system from my side. It is having warranty of 3 years and is in the warranty period. As the system has been purchased last year. The system has no use without the hard disc as no recordings are saved. So we're stuck in this situation so it's a humble request to you to change the hard disk by providing us the new one as soon as possible.
Thanking you

Recently i had purchased a new 2tb wd external hard disk which all within few months had come up with a problem that it had stopped reading my data stored in it. So i had to take hhd to service center and from there i was informed that data your hard disk has been corrupted and you cannot use this hard disk any further if you want to retrieve data it can be retrieved but it is chargeable so i had to pay around 50, 000 rupees in order to receive that data which was in the old hard disk now i have been informed that this hard disk after retrieving data will be of no use so in order to collect the data i had to purchase one more hard disk from an online site it was again found that after a few months later after data retrieval very same problem was seen in the new hhd that i had purchased. So i just want to know who is responsible this my data loss and my hard disk is not working as well my only concern is is if i don't get my data back i am going lodge an fir. Just inform me on this so that i can take necessary action on this. Or my data will be recovered and the charges will be born by western digital company.

Around the last of March 2019, my computer crashed because of an improperly installed Windows 10 by a Microsoft employee. I lost my files. Before I had learned what happened from a Best Buy employee, my backup hardware misinterpreted the lost files as deletions made by me. The hard drive backup made my lost files permanent. Included among those files was the draft of a book. This is unacceptable.