Western Digital — hard disk problem

Address:Palakkad, Kerala, 678001

I have bought a western digital harddisk and using at my home for last two years and suddenly one day it stopped working and i called customer care they said u can do the recovery urself and send us we can replace but as the recovery was not feasible with depression went to a center of wd in coiabmatore where they handle this issue they said that it is physically damaged and they can't. Take the harddisk and i have to ship it to bangalore without any way i shipped to bangalore now they are saying that inside harddisk there is some sticker peeled or so and it doesn't cover inside the warranty they talked as if i had purposely made it bad.in home i don't even take it out of cover and haven't even seen inside don't know whether the sticker was like peeled when i brought itself and no scratchers even. I want some justice in the issue this is not expected from a company like western digital
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Complaint comments 


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