Western Digital — hdd not found in bios and my computer

Western Digital — hdd not found in bios and my computer

J jaggy48 from Jalandhar, Punjab Nov 9, 2014

I have pc with amd sempron processor and WD 500gb caviar green hdd with win 7. On my laptop i am using WD Scorpio Blue 320 GB hdd wth win XP. I tried to connect my laptop hdd with PC as slave to copy some data. But its not acessible in PC. I can not see it in my computer nor in bios. Any ideas Was this information helpful? No (0) Yes (0)
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Western Digital Customer Care

Nov 9, 2014

Verified Support

Hi jaggy48,
I hope you are doing well. Based on your post there might be a few reasons why it's not detected in your PC.
1) Check all the connections properly, sometimes loose connections can cause this.
2) Try to replace the cable sometimes the cables can be failing or not supportive.

I have found an article from the WD website which looks useful and similar to your issue. You may visit the link below for more detailed description.

http://wdc.custhelp.com/app/answers/detail/a_id/1262
I hope it will help you.

jaggy48

from Jalandhar, Punjab

Nov 9, 2014

Thanks LINCON_WD for help. I changed the SATA cable and now hdd is accessible. Thanx again

amit423

from Goa Velha, Goa

Jun 13, 2016

HDD issue

Hello, Hi, I have a 500GB external hard drive that unfortunately has no File system. The drive registers under Device Manager, but not My Computer。 Does anyone know how to load FAT32 onto this disk?