Whirlpool India Complaints & Reviews

Respected Sir,

I have purchased a Fully Automatic Washing Machine (Model No. 7230, Serial No.IAB[protected], Date Of Purchase 15th October 2007).

I used to do the AMC (Annual Maintenance Contract) with them every year, the last being done on 24th August,2010.

But on 3rd October, 2010 the machine caught fire suddenly, even though it was not in use for the past three days! The service maintenance...

Please see the email sent out to Customer service below, very poor service provided and inspite of repititative phone calls/ emails still I'm yet to get best service

From: Taneja, Gaurav
Sent: Wednesday, January 26, 2011 10:28 AM
To: 'Helpdeskindia'
Subject: RE: Disappointing Service

Hi Sreeja

As committed to me by Whirlpool advisor, someone was supposed to...

THIS IS TO WRITE WITH UTTER DISSATISFACTION WITH REGARDS TO WHIRLPOOL COY'S ELECTRONIC APPLIANCES AND PATHETIC CUSTOMER CARE SERVICE.
A YEAR BACK I VE PURCHASED A WATER PURIFIER(MODEL NO P 5200RS) OF WHIRLPOOL WHICH HAS STARTED SHOWING SIGNS OF BREAKING DOWN EVERY NOW AND THAN.
WORST IS THEIR CUSTOMER CARE SERVICE WHICH ARE MORE BOTHERED ABOUT SELLING THIER PRODUCTS WITH ALL HOLLOW PROMISES BUT FORGET THEREAFTER.
I...

I purchased a fully automatic washing machine and incidently user's manual was not found in packing. The fact has since been communicated to the company thru their proper channels, though they responded but have not provided the same till date. which,however,indicates their casual attitude towards after sales service.

G L Sharma
Flat#207,Punjabi Bagh Aptts.DDA-SFS
Rohtak Road,New Delhi 110063
Contact...

Dear Sir,

We had purchased whirlpool washing machine FS 65 Serial No. INB[protected] model 7234,from star trek electronics, nehru-nagar, satellite, ahmedabad in 2007. It was supplied with defective suspenders (jumpers) which protects drum from jumping during wash cycle. due to less use we came to know after 1 yr that our machine was jumping terribly during spin cycle, so we had to call Whirlpool support so they forwarded our...

Hi,

we purchased a whirlpool 220L MM 23 VX on 15fh june 2010.

it has not worked since. There hasn't been any cooling at all.

we have repeatedly called the call center and registered complaints.

The service men refused to visit us before 10 in the morning and 6 in the evening.

After a million calls, we managed to get them to visit us . After three visits, they...

I had purchased a whirl pool washing machine from next showroom,thripunithura and from the very first day there are lot of complaints.Each and every time they done adjustment works and now it is leaking. I had make complaint on 7th jan but till now no action from service centre. They are giving poor service. It is my request that nobody should buy whirlpool products....

Subject: purchase of washing machine white magic 650d -Reg.

Referance: Model No :11578 Serial No : INF[protected] Date of purchase:23.09.09

Dear Sir,

I had purchased whirlpool washing machine white magic 650D on 23.09.09. I had reveived washing machine from show room in demaged condition, that time immedetely i mailed to your office and they are replaced in new machine at the moment & your...

Hi,

I have been using Whirlpool Appliances for over 5 years now (WhiteMagic Fridge and Semi-Automatic washing machine). On the pretext of best of after sales services I was sold the AMC for both the appliances. Till recently the fridge was working fine and sometime during late summers I was informed that the Freezer compartments has some damaged part and needs to be replaced. Since summers isn't the best of time to get...

A complaint was registered with Agarwal Refrigeration & Electronics, the whirlpool authorised service centre at 28, Chand Bihari Nagar, Khatipura Road, Jaipur on 21 Dec . The Engineer who attended the complaint could not identify the fault and asked for the refrigerator to be sent to the workshop which was done. The same was then delivered back with the compressor changed vide Job sheet No-4051 dt- 24 Dec 10 & a payment of Rs 4,650/-...

Dear Sir/Madam,



We purchased one Whirlpool RO water purifier Model Code 11779, Model No. P03DRS IN700082, Serial No. 10302DK[protected] KRA[protected] on 1st April 2010 through Thermoking, Central market, Lajpat Nagar, New Delhi invoice no 760/54886 and installed on 2nd April 2010.



For the first three months, the RO worked without any problem but since Jul 2010, it is...

We had brought a microwave oven 2 months back and the same is not been working properly and when a complaint raised in the Customer support number 60008558 and the toll free number [protected]. The service engineer detected the faulty turntable motor and told it will be replaced in two days we have waited for one week and when contacted customer care again we were told that the call will be escalated and we will receive a call from the manager...

This is Reminder 3.I have attached the purchage bill & warrenty card.

I have purchase washing machine on feb of 2009.On 27 th Dec 2010 machine get
short ckt & catch fire. This is the horrible condition because at the time
my wife & my 3 years son are alone at home .I have register the complain for
this injury to whirlpool customer care their complain no is PT [protected] dated
28/12/2010....

Respected Sir,
Whirlpool Washing machine MODEL 123 650 P purchased on dt.31/10 2010, is in warrenty period. Is fully dead (NOT WORKING). Informed to WHIRLPOOL CUSTOMER CARE Service Request No.5288dt .21/12/10. NOT SOLVED TILL dt.13/01/11. As per information given to me by company persons that the defective parts will be replaced when it will be AVAILABLE. Now it is not available.

This is for your information,...

My whirlpool refrigerator FF 350 elite brought on 24 june 2004 has had complaint from the day i brought it. once the compressor was replaced since it was in warranty. Later on there is a problem with its cooling . all three lights in the front panel start blinking every day in the morning . once it is switched off and switched on after half an hour it starts again but there is no ice formation.
After repeated complaints the module...

Ants are getting in /Fungus accumulating in rubber part of door_door liner(double door Refrigerator)

Refrigerator is still under warranty period; Month of purchase is July2010.Just 5months and facing issue from last two months.

Have raised complaints with Whirlpool service center regarding Ants are getting in /Fungus accumulating in rubber part of door(double door Refrigerator) at first on
20th Dec2010....

We Have ordered Whirlpool Refrigerator, Model :- Fusion 19 Premier. When the fridge received i had some doughts. Then i called to service center for the detail & gave them Model no. 12394 (Given in Warranty Book). As per the detail given by them, the Refrigerator received is not as per the order given. i.e. Model no. 12394 of Fusion 19 Premier. The dealer from whom i buy that fridge, they said that the Refrigerator is recived as per...

i think my guess is true. whirlpool has gone bankrupt in terms of satisfying customer needs.I think whirpool is out of business in India. All the numbers below([protected] (BSNL & MTNL Users[protected]Private Users)* are not working. If you guys are still in business in India. Do arrange for a service engineer for me. your product has failed miserably umpteen times and there is no adequate customer support. service engineers who are...

Whirlpool machine was purchased on 11th october 2010
customer name :- Rajender Kumar
address D-181,182 raghubir nagar new delhi 110027

machine purchased price Rs. 6311 with vat 7,100
model no. is -
The problem which we faced was the leakage of the machine purchaset from
DREAMS ELECTRONICS
90 Raja Garden New Delhi - 110015
ph. [protected],[protected],[protected]

customer...

I am extremely paind by the non provision of any respect to the customer . I had bought a washing machine and am now regretting every day why I bought a whirpool product. The product is good but the service is way beyond pathetic.
1.The call center is staffed by people who do not know what service is . I would recommned that Whirpoll learns from Dell , another American company which thrives on service.
2.The machine was repaired...