Whirlpool India Complaints & Reviews

Date 25/01/10


To
Managing Director,
M/s Whirpool of India Ltd.
Whirpool House
Plot No. 40, Sector 44,
Gurgaon – 122002
Haryana.
Sub: Whirlpool white magic machine-Cannot be repaired!

Dear Sir,
I have been trying to get my whirlpool white magic machine repaired for almost 6 months now! I entered into a service contract paying about Rs 4000...

i had bought a whirlpool refregerator from das aundh and had a problem regarding the door...the problem was laging for 46 days and during thid period my refregerator was running 24 hrs without cut offs and my electricity bills too had come 5times more due to this and now my freezer fan motor and compressor now mak unusual sound...i asked for replacement but the service center denied it saying we cant..u plz get it done from das....
the...

Hi,

I purchased a whirlpool refrigerator on year back from CROMA store, Hyderabad. same I obtained the extended warranty for two years, after completion of one year i got problem with refrigerator , any how i have warranty from the Whirlpool for one year and its over in last July, so i complained on 08/10/2010 to the Croma extended warrant call center number(The great call center works only frm 9 am to 6 pm) at 9.30 am...

Respected Sir
I am M. JOHN DAVID I am bought a refrigerator from Moorthi Radio House atThanjore 23/12/2000 serial No INC[protected]
Last two months the refrigeratar was not working for repair condition . I am complaint for the whirlpool service center[protected] at Thanjavur. After one weak 3/08/2010 Two unknown persons come to my house They says from Whirlpool service center....

I bought a refrigerator of Whirlpool company from Viveks Vadapalani Chennai Showroom. They delivered it to my home on the next day. I received it and the Whirlpool gives a gift of two tupperware kind of boxes and two watercanes similar to tupperware type, Those were packed inside the fridge itself.

When opened I saw that there were scratches and damage in the box , when enquired about this with Whirlpool customer care they...

We purchased a Whirlpool Washing Machine FL 5 kg ABM 551 for Rs 18,000 + Rs 720 for 2 yrs extended warranty from Croma, South extension, N.Delhi on 30/05/2010. The machine never worked & has been defective from the beginning. Five complaints have been lodged, the machine has been repaired twice and remaining 3 complains have not been attended to :
1. Complaint # DL[protected] dtd July
2. Complaint # DL[protected] dtd 10th...

it is very serprised to say that my complaint of washing machine is NOT solved from last 4 month and the complaint has been resoved( accoording your data base) . i called to your customer care department and found that my complaint has been resolved and comment is that the customer is not agree to pay the money. how it can be possible where I never met the concern person for payment. the part is replaced by used part and I had pay of original...

I had purchased a 410 ltr 6th sense WHIRLPOOL PROFESSIONAL refrigerator on 9/3/2010--- Model no: 12037 Serial No. --IME[protected]. Ever since it has been giving problems in terms of vegetables getting frozen in the vegetable box ---and to say that of farm fresh -hand picked vegetables getting rotten-simply unheard of and ice getting formed or milk getting spoilt in the first shelf.
Each time that I had complained I was asked to...

Dear Sir

With reference of the chain mail finally after having conference call withh Mr. Francis & Mr. Amit they requested to take 20C since they dont have the madel redeemed by me and also hey requested to send a Demand Draft for Rs. 2000 and the DD was sent on the same day and got confirmed with Mr. Francis. Even after the product was not delivered and there is no response with these people.

Mr. Amitbr...

Dear Sir,

I've bought a whirlpool machine on installment basis. But no one has turned to my home for demo purpose. Shop name is satyam (lakshmi nagar,porur). April month i bought that washing machine but shop person they were not properly responded. i tried a lot but no one is giving a proper reponse tmw i will send a billno, value and everything. try to hellp me not on this issue...

Bought AC Whirlpool 1.5 Ton Window on 8-Apr-10 at Jamshedpur.

AC cooling was zero by 26-Aug .

Response from Service Center are pathetic both at Jamshedpur and Delhi. Only Mail /SMS etc. and call forwarding internally.and no real work done

Till 06.-Sep-2010 repair not done .

Will never advise people to buy Whirlpool Products as they are devoid of Service facilities and only 3rd class...

Dear Team

I am constrained to write you for poor services displayed by Whirl pool service team at Rewari (Haryana).

I have purchased WHIRLPOOL 32 CLASSIC MODEL 310 Lt, Whirlpool make refrigerator last month. Having a good believe in system I didn’t bother to check the machine at shop and paid for delivery at home. I got service Demo team for demo but found confused to deliver required info to user. It was learnt...

Would you believe this. Whirlpool double door frost free refrigerator causes water to drip from the freezer unit to the chiller unit below. The answer given is that it happens during rains and when I asked them why does it happen only after the expiry of the warranty period, the answer is once again very surprising and interesting . Sir you do not have a voltage stabilizer why don't you buy from us. Before this statement is...

I own a Whirlpool refrigerator 310 lts for last 15 yeras. Till now we never had a single issue with the product.

Recently, the refrigerator had some cooling problem and we thought of getting it checked. For this we got in touch with the customer care deptt of Whirlpool. I called the customer care deptt [protected] (Number allocated to North Region as per their Website). When I called this number they insisted that I need to...

Tax Invoice no-[protected]

I had just purchased a new split AC of whirlpool.After installation of the split AC it was found that there were several scratches and cracks on the display screen of the Indoor unit.I told the above to the engineer/technician even,but he told me such that such scratches and cracks might come during installation.But I disagree with him as I am buying a new AC and not a second hand.They are not ready...

I purchased a fully automatic machine model no.Professional sports from Reliance digital at Shipra mall on 08 Augest 2010 from the very first day machine showing F2 error on the digital screen. I compalined on whirlpool cutomer care and giving in writing an e mail on helpdesk. My complain registration no. is GB [protected]. Service engineer Mr. Shyam mobile no. [protected] visite my home and told that machine has serious manufacturing defect...

Hello,
I have purchased a UPS from Whirlpool Model No - 650, from the purchased date I am facing a problem this ups is not working properly. I register a complaint in call center the call center guy told me that the engineer will come within 24hrs after 2 days I call a Mira Road Service center they said the engineer will come today but he come after 8 days then he replace the power button only after 2 days the UPS stop working...

I purchasd the Refrigrator of Whirpool Proton model from your outlet in July 2010. The first week itself the machine had to be repaired and some parts replaces. Now the vegetable compartment is not working fine, vegetables are getting spoilt within a day/two. This has already been informed and there is no response of getting this machine replace. please note we have paid Rs. 27000/- for this fridge and we expect you to get this replaced...

My Whirlpool Refrigerator (6th sense technology- Single door) is not in working condition since two months. Several complaints have been lodged to our Service Centre in Ranchi as well as to Patna. They are of the excuse that spare parts are not available with them.

My Complaint No.PT[protected].

R. Minz
D-11,
Shyamali Colony,
Ranchi-2....

Subject -: About Exploitation , negligence & not attending of complaints by customercare haridwar .
Model - Whirlpool professional , Deluxe ,340 litres , FF 35B/2009

Sir ,
I Purchased the Refrigerator Model no - FF 35B/2009 , groos volume - 340 litres on 14 / 10 / 09 as per Invoice no - 30881 & Receipt no - 52388 Dated 14th oct 2009 from TRISHUL AGENCIES , JWALAPUR , HARIDWAR . The...