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Whirlpool India Complaints & Reviews

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Last updated Apr 23, 2024
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Whirlpool India reviews & complaints page 148

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S
sharma_bpl
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dissatisfied with Company & Dealer Product - Case ID # NP1010000673 Dt.08-10-10

Address:Banswara, Rajasthan

I have purchased new fridge from Whirlpool & facing problem in warranty period.

Problem Details:- As per Invoice product is in warranty when i log complaint. After engineer visit & diagnose he confirm compressor is dead & need to be replaced but installed compressor is not our company, so it will not comes under warranty.

When product is in warranty why we will replace any component ? As per dealer...
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Vijeta Kanwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LACK OF RESPONSE AND DISSATISFACTORY SERVICE

Address:Mumbai City, Maharashtra

SUBJECT: LACK OF RESPONSE AND DISSATISFACTORY SERVICE

Re: Washing Machine WPL White magic FSAN652GB[protected]



The above mentioned product was purchased on 23/08/2008 .

- The machine stopped working and complaint was registered following which an engineer-Deepak Tiwari visited on 17/09/2010 and informed that PCB needs to be changed;

- ...
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praveenciba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get company scheme

Address:West Delhi, Delhi

I purchased Whirlpool washing machine from E zone on 12-June-2010. That time company had a scheme (Free ditergent powder for one year). But still I am waiting. 10 times I visited the outlet. everytime they said that wait for one month. When I called to custmor care of whirlpool than nobody wants to take responsibility. Whats the meaning when the company gives add on television....
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TyagiSachin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Ghaziabad, Uttar Pradesh

I am Sachin Tyagi . I purchased one washing machine last month Model Number-11819 . I am very disappointed this Machine because he is not working I complained many time whirlpool dealer (SUMAN ELECTRONIC MURADNAGAR). this dealer is talking misbehavior with me.
Please Do needful I[censored] really capable to solve my problem other wise tell me where should I go for this problem.

My Address-Gali Number-10,Brij Vihar,Muradnagar,Ghaziabad-201001br...
+2 photos
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v.s.raviraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPEATED REPAIRS

Address:Bangalore, Karnataka

Firstly I would like to express my foolishness in going for a Washing Machine made by Whrilpool company. I have purchased a Automatic Washing machine Model "WHITEMAGIC" 123 650P on[protected]. Since then every few days i am facing one or other problem with regard to electrical, drain in or out etc. I was frustrated complaining such problems every often and in my opinion, I have not seen such a inferior product till now.br...
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V Thyagaraj
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service engineer giving vague answer

Address:Tumkur, Karnataka

Dear sir,
I am Thyagaraj, This is with respect to the whirlpool washing machine in which I bought this equipment about 4 months back at Gurgaon, and we have shifted our family to Karnataka, while transporting the machine got little bit damaged and I contacted the local (Tumkur,Karnataka) show room of your product (Mahaveer Electronics, BH Road Tumkur),
I also told please attend the problem and I will bear the cost of repair....
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suribabunet
from Nizamabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service to replace damaged parts under warranty

Address:Khammam, Andhra Pradesh

I have purchased one whitemagic FSA652 Whirlpool washing machine in 2/2009 from M/s. Ravi Electronics/ Kothagudem who was their authorised dealer. The Drum of machine has been rubbed and replaced in 5/2009. Now again the drive assembly is found gone against complaint No. 146, Dt. 27/7/2010 at M/s. Ravi Electronincs under warranty. The performance of the machine has been found not satisfactory and their services are also not satisfactory...
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krishand
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INSTALLATION

Address:Thiruvananthapuram, Kerala

We brought a whirlpool semi-automatic washing machine(6.5 kg, superwasha) last Tuesday fron QRS a supposedly reputed firm in Trivandrum.

We were informed that an executive will bring the machine and install it the same evening. The machine was delivered the next day however nobody has turned up for installation.

The whirlpool service center claims that an executive was already dispatched. The executive never...
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pxy1500
from Virudunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge not working for over 2 weeks, rubbish customer care

Address:Chennai, Tamil Nadu

To whom it may concern,

I have had the misfortune of buying a 2 door Whirlpool refrigerator.

- My fridge is now 3 years old and had completely stopped working.
- I have made several calls over the last 2 weeks to the customer care requesting for an engineer to look into the matter.
- My calls are "registered" but no engineer ever calls back, as they are expected to.
- The compressor...
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pandu rengan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Karnataka

I have bought a Whirlpool refrigerator (Model fusion 180 L) on 5/6/2010,The fridge is not working from 23 sep ,i have booked a complaint on 25 sep,Such a worst service response for the product, they never remember their promise(48 hrs),and untill today they haven't solved the problem,Any body can suggest how to take legal action against them,I suggest others not go for whirlpool products,

Pls reply me To :[protected]@yahoo.co.in...
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A
amruthanair
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:Bangalore, Karnataka

I had raised a complaint on 4-Oct-2010 as my refrigerator is not working (SR Number - BG[protected]). I got a message that the issue has been assigned to HSR Layout branch 123. I called the customer care[protected] several times after that and setup reminders, but nobody has attended to my complaint yet.
When asked to talk to customer care manager on 6-Oct-2010, I was told that he is busy, and sometimes when the executive forwarded...
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rohan mishra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC Compressor Gone BAd

Address:Lucknow, Uttar Pradesh

Dear Sir,

I have purchased Whirlpool 1.5 ton Split AC with great enthusiasm of the first AC of my house. But the kind of issue I have been facing with my AC from last one year is very disappointing and frustrating for me and makes a bad and unacceptable impact on the quality concern of my trusted brand “Whirlpool”.
I have purchased the Whirlpool 1.5 ton Split AC in July, 2009,in the name of Mr.Umesh Mishra,Shanker...
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madhuwin281
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery not done

Address:Bangalore, Karnataka

it was quite unfortunate that we had visited girias indiranagar and bought one refrigerator whirlpool on a sunday afternoon. the delivery was supposed to be on the same day. but it didnt happen. when we called today( Monday) they either didnt pick up the call or even if they had picked they would keep the phone aside.... finally after calling for 10 times one person answered saying that it will reach by one hour (i.e 17 hours) but they didnt...
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Narendra Pareek
from Bikaner, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Features not working properly and features not available in piece supplied

Address:Bikaner, Rajasthan

I have purchased A refrigerator WHIRLPOOL FUSION PREMIER 260 litre capacity from Gehlot electronics, Bikaner. But the feature as described by dealer and mentioned in brochure is not working (6th sense frost control, e-light) and not present (6th sense door open alarm) in the piece supplied. The is also not closed completely. On visit, mechanic said that the module of 6th sense frost control is deected.

Therefore, I request...
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Uday S Joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Taking care for customer's complaint

Address:Amravati, Maharashtra

We were purchase Whirpool co. Ac on 27/09/10. But it is found faulty in compressor & condenssor unit. It is yet not worked for a while. before that M/S Kedia Enterprises Amravati Dealer hang the delievery by 8 day, & now he blamed on Co. fault. We are traped in this Kedia & Whirpool problem seance from last 12 days.
We in the need to resolved this problem quickly othere wise return the mone.
...
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sutapa33
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Machine

Address:Delhi

I have bought one New Whirlpool Washing Machine Model WM Pro. PUM 701 Rate Rs 18,990 DISC.11.111P.C fromFairdeal Electronics 26-A, K-Block, Rajapuri Chowk on 11.09.2010 invoice no R-14926/10-11. Consignee Bajaj Auto Finance Ltd, buyer Sutapa Roy. From day 1 the machine was not performing after installation. On complaint Service request no. SR DL [protected] Dtd 17.09.2010. The service engineer could not satisfactorily solve the problem...
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anoopmathew
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burnt capacitor, no spare, unacceptable service, inefficient customer care

Address:Kerala

Our Whirlpool Spin 801 superwash was purchased on 23/12/09. The machine broke down on 02/09/10. We informed dealer on same day and service centre ACS Home care, Thiruvalla, Pathanamthitta dist, Kerala on 03/09/10. Service technician came home four days later after repeated calls and complaints. diagnosed problem as burnt capacitor. they did not have a spare and told us it will be available in a few days as it is a new model. After repeated...
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majumdarkaustav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

Address:Ranchi, Jharkhand

WHIRLPOOL CHARGING SERVICES MORE THAN THE COST OF THE WASHING MACHINE IN ONE YEAR.

The last complaint which was attended by the wirlpool service centre is as follows -:
Complaint Date -:[protected]
Attended by Service centre -:[protected]
(changed the P.C.B for Rs 3200/- due to moisture problem)
Serviced by Mr.Saroj and one another person both were Senior Engineers as claimed by the service centre.br...
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USPOOJARY
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not functioning properly since purchase

Address:Mumbai Suburban, Maharashtra

My Whirl Pool double door refrigerator was purchased in Oct 2009. Right from the purchase date it started giving many problems which was haphazardly attended to by the company's mechanics.Latest problem is the milk and vegetables are getting spoiled.I had requested the company to replace the fridge fast as my guarantee is expiring.
I understand now that the company is fooling the public by misleading advertisements in news papers...
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anupammathur
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE CENTER

Address:Uttar Pradesh

bought a Whirlpool AC on 05.09.2010 from Richa Electronics, Kanpur (U.P). I bought it for my comfort but its giving me more discomfort and stress. The AC is not working properly and when I called up to your Customer Care they didn't helped up and even they misbehaved with us. Whirlpool Customer Care is totally hope less.

I am writing the sequence of my steps which I took to get resolved my problem:
1) Launched...
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