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Woodland — Amount not refunded back

I ordered one woodland shoes through the woodland website on dec 27th, 2016. I have been told that my order was cancelled due to product quality issue and agree to refund the money back to my woodland wallet. I have not received it even i waited for 7 working days. When i called their customer support at [protected] again i was told that it will take much time due to your website upgrade.

When i called them back i was told by the woodland representative that i will get the money back to my credit card which i haven't got it after 13 days.

Pradeep rajkumar
[protected]
Ordered for rs. 1575 / my order id was 252266
Ordered through login : [protected]@gmail.com
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Complaint Status


[Jan 23, 2017] Woodland customer support has been notified about the posted complaint.
Akshayeraj's response Jan 20, 2017
I had ordered woodland shoe but order was not completed as shoe wasn't
available.
I tried to purchase new shoes but shoes with my size wasn't available.
I had already requested to refund in my Account but money was refunded.
But has not refunded in my account since 2 weeks.
I request to provide refiund asap
Akshayeraj's response Jan 20, 2017
I had ordered woodland shoe but order was not completed as shoe wasn't
available.
I tried to purchase new shoes but shoes with my size wasn't available.
I had already requested to refund in my Account but money was refunded.
But has not refunded in my account since 2 weeks.
I request to provide refiund asap
Name:Akshay Pathak
Mobile [protected]
Complaint comments  3 CommentsShareTweet

Comments

Woodland sandels order no 252079 no communication after payment, refund for order no 252100 yet to be received.
Woodland sandels order no 252079 no communication after payment, refund for order no 252100 yet to be received.
I had ordered woodland shoe but order was not completed as shoe wasn't
available.
I tried to purchase new shoes but shoes with my size wasn't available.
I had already requested to refund in my Account but money was refunded.
But has not refunded in my account since 2 weeks.
I request to provide refiund asap

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    No 575, Near Post Office, D B Road, R S Puram, Coimbatore, Tamil Nadu, India - 641002
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