Woodland Complaints & Reviews

The product was of low quality. I washed it once and it was faded out completely. I register a complaint on their email id after 20 days of purchase date, instead of taking care of their product quality, they are giving me justification that the product is damage and it is more than 15 days and we cannot help you out. I asked them if washing comes under damage and even asked for special procedure for washing woodland shirts but then they denied to give justification on it.

Hi,

I had purchased shoes on 8th april, 2017. Within 5/10 days o[censored]se the color of the shoes got faded. I gave it at woodland store for repair. They repaired it. I have given it for repair 4 times. And again there was same issue and they sent it for repair again. Every time after repair issue got reproduced in front of store guy itself. It's 3 months since i bought the shoes and the issue is not yet fixed., i don't why they just polish the shoes every time i sent it for repair. They don't even check after the repair.. Even a drop of water can remove the color of shoes. The store manager mr. Chandrashekhar sharma is not ready to agree about shoes issue. Since the problem is recurring from more than 3 months, i request to replace the item. As per your request i am attaching the shoes pics. The original cash memo is with the store.

I bought it in april'17 and since then its in store only. I have paid for it but not able to wear it. This is not acceptable.
Please replace it.

I bought this item (Footwear men sndal gd 1153112y15 black 40) on
11/06/2017 from wood land shop lulu mall kochi for rs. 3295/-. Started using it on 03/07/2017 and found the velcro strip damaged and returned the item to the shop on 12/07/2017, but they were not ready for replacing this damaged piece. Shop keeper told me to give a service to repair the velcro strip after submitting to the company and it took almost 13 days to get it...

Hi,

I have purchased woodland shoe on may 28th 2017 evening at lulu cochin. Mrp : 3700. After 3 weeks later i have noticed right side shoe leather and soul peeled off. Not fully only the front part. Ferl sad and visited the showroom on june 20th. I have informed my concern to the staff's but they simply informed me to summit the shoe 4 days for service. I don't know y they tells like, with not a smile face, it's new one then y i need to give for service, should replace right. Pls help. With in a days appears quality problem. Need to replace the product.

I hope you can help me asap

I bought bellies for my wife and after wearing it for one day we have seen that belly base sole and bellies itself got abrade. We send it back in woodland and after more then a week they said it is because of wear and tear they will not help it.

This is really disgusting that in one day only we have issues and instead of helping they said you are wearing it so having issues.

Please help
Kapil ranakoti
[protected]

I have purchased this wood land shoe in the month of february paying around 2100/- i have used it only 5 times probably not continuously. I use it only when i have meetings now the sole is cracking & falling into pieces. Do we have a repair center in bangalore or will it be replaced i tried going to the shop where i purchased but the shop is closed your toll free nos are not reachable at all always busy. Wood land is a reputed company i hope some one responds asap thanks

I purchased woodland khaki color shoes this year april month, after two month my shoes color drastically change and convert in different shade it looks bed. I attached current shoe color. I purchased that shoe worth rupee 4518 rupee from dlf city center mall woodland outlet, after complained they took my shoe and return it after 1 month and told woodland can polish it only. They return shoe with brown color. With in two day again shoe have different shaded color. I again visit showroom and discuss for replacement they told it's not possible please contact with woodland about it. We are only seller replacement not in our policy even your shoe damage at all. Please give me the one reason why i spent on 4k on that brand who are not ready to listen our customer concern. Please assist
Contact number: [protected]
Email: sachin.[protected]@gmail.com

Dear sir,

I have received your shoe through ptm party name ua corporation, thane maharashtra invoice no :26965/2017-18/3814 dated 28-5-17 material woodland men g 4092 camel outdoor shoe, which i have received and after fews days i noticed that their was defect on the sawl was cracked,

So, i request you to kindly do the needful to solve my issue.

Am yasir pb
Am a law student
I bought a woodland sandal from your woodland showroom situated at muvattupuzha, ernakulam (District) kerala.
On the month of february 2017
And the sandal is very poor quality and it deteriorated with in one month after that i returned the sandal to your store and they take it and said me that replace it.
I think that i returned the sandal on month of april.

After two month they call me back and said that they do not able to replace it
They give only 70perecentage amount of money.

I am a regular user of woodland shoes and sandals from 2011 onwards
1st time got a complaint on your product like this.
The customer service support is very poor
The company does not maintaining quality of products

Am planning to give a complaint before consumer court due to poor customer service support and your product has not maintaining a minimum quality
Products are very poor quality and the rate of products are very high

Before forwarding a complaint am reporting to you because with in 2 days i want a feedback for this mail

Kindly give me a new product or refund full amount.

I recently visited to woodland to check out some new fresh arrival so these gyuzz shows me some good shoes even in 70% discounted price.

After 1 month o[censored]sing the shoes it started tearing from bottom and pesting with sole is started removing.

When i visited there store they took my complaint but no revert given that when my shoes will be given when it gets repair nothing.

After calling & reminding them they just giving dates only
Even customer care also did not help

I m trying to following up the store guy since 1 week but no reply at all.

Dear Customer Support,

My woodland sandal insole was damaged into bits and pieces inside the upper sole. I have bought the sandals about 9 months back and within 3-4 months from the buying date, the insole cushion started shrinking inside and slowing broken into pieces.

I bought the sandals in Bangalore and i stay in my home town located in Andhra Pradesh. When i complained the same to the woodland showroom in my near by town, they informed me to take to Bangalore and complaint in the respective showroom.

I have never used the sandals roughly and used for any occasions. I am surprised about the quality of woodland that how within an year the sandal get damaged. I have not kept the bill and off-course there is no need of bill to understand the poor quality of the sandal insole.

Even 500 /- Rs sandals giving more life than a woodland sandal which was bought for 2300 /- Rs 'that made me to loose trust on woodland quality.

Your showroom people and respective service executives gave me reckless answers with out taking it as challenge when some of your customer challenging on woodland quality.

Kindly call me to [protected] for more information as i can not explain more on the damage scenario of the sandals.

Photos attached

Regards,
Ram
Mobile: [protected]

Till now i changed 4 to 5 times new lases. But now one of show lace button is removed by itself. I want to exchage it. Recently i bought. It is not comfort at all. Last year september i bought. But not even one year also. Please do it asap.
Immedialtely laces are removing within one week. Now the lace buttons are itself got removed. I hope atleast it vl come for 5 years. I trust woodland brand.
Please do asap. I want to exchange with ohter. Waiting for reply

Hi my name is dipen thakkar i m from bellary
3 months back i had purchased a sandle from woodland store as very rearly i use my sandles, its skin got cut from center from top i had been to store regarding this he told me to get bill for the same product
I told him its hardly been 3 months i have not kept it n now a days all the company take phone no.. To identify customer check in ur system he told i don't have it. So what my problem will be in solved
Even if we buy road side still we can wear it for 6 months
What is the use to buy such a costly item from store i spent nearly 2000+ for a waste product which i could not even use it for 3 months
Really in happy atlist i did not expect from this reputed bra

I purchased Shoes and Apparels from Aero Club, Chandigarh, Manimajra, State/code - Chandigarh/04 vide bill no. 201704N009C00021 dated 02.07.1917. Details of bill and products are attached herewith. The products are marked MRP including all taxes but the supplier has charged extra GST/taxes on the products. Ther is no adjustment of previous taxes in the bill.
Kindly look into the matter and do the needful.

We purchased WOODLAND SHOE from showroom Sadar Bazar Main Road Jabalpur dated[protected]...it is completely impaired.

but now it's ankle is teared just with minimal use, within 2 years. And we're continually pursuing the 'dealer' for the repairment of the same.

Initially dealer promised it can be repaired in one month.

Last three days we are pursuing him but he(& his employees) are giving excuses for the same.

Please intervene & do the needful.

Kind Regards
Arvind Kumar Gupta
[protected]

I am rahul anand from lucknow and i bought a pair of sleeper from bansal sons
Address janpath hazratganj lucknow on 30th of march and sleepers are torn of within 2 months. When i contacted the dealer he refused to change them he asked me to mail to woodland directly and tell them. Since i am a regular as well as loyal customer of woodland so i request you to please change my sleepers. I don't have bill of sleepers but i made the payment through my mother 's credit card so i have the statement of it which is showing a purchase of rs 250.

I had registered a complaint two days ago (19/06/2017) after that a message comes that company will reply it soon but there was no reply. I mentioned in that message that i had purchased woodland shoe from woodland shoe room sara city centre srinagar kashmir, after a week the colour of the shoe fades very poorly i went to the shoe room with shoe and asked them that i want to replace the shoe they tell me to keep it here ok, but after two thee weeks they gave me the shoe with same condition and they told me to do complaint him self and then come.

Hi, i am ganesh. I am completing about my new woodland shoe bought two months ago and returns about one month ago for manufacturing defects of occuring red dots on it. I am disappointed about your service because i always contact with your representative and always he argues with me and only tell me that my shoe has sent in company and when company replying me i will call you.

I had the worst ever shopping experience with woodland, the quality of the product is even more worst. The level of service which they provide is not at all satisfactory. They only make fool out of people. I bought the shoes on 19 feb since that i have used only 3 times and till now is in service center only. I m not at all satisfied with the company. At the time of purchase the salesman is very much interested with the client. But when we go with the problem they dont even pay attention although the company provides the warranty of 6 months. The people at red chief, metro, red tape are far more satisfactory. I request the concerned authority to take the action. And try and fix my problem. My pair of shoes is submitted in the showroom 2months and its the second time i m submitting the same pair of shoes for repairing. Since i purchased. Its very sad and i fell regretting after being the part of this company.

I bought woodland shoe from woodland shoe room sara city centre stinger, after one week only the colour of the shoe fades very poorly now i want to replace it if not i will go to the consumer court for the same. They (Shoe room stat) told me to do compliant himself i brought it on10th of may 2017. The colour of the shoe totally faded (Changed), now i want to replace it