Woodland Complaints & Reviews

I ordered a shoe from woodland online, but they didn't deliver the ordered products for months and therefore u asked for cancellation and refund in my order,
and now i neither have the shoe nor the amount refunded back on my account for the ordered product.

Dear Sir,
I sujit Kumar patro have placed an order in woodland online store on dated 30th Jan 2022, bearing order number OR-2380817 & paid amount of Rs.1797.
But they have neither updated my order status nor given despatch details. Despite of my phone call regarding the same they only ask for 24 -48hrs but doest resolve the issue.
This issue I had already raised a mail & given reminder mail on 3rd day, there was no compliance.
Hence requesting you to please intervene and help me out.

Dear Sir,

Kindly refund my order no. -OR-2366732.
I sent many mails on wooodland's mail id but no reply.
I returned product on 22 jan 2022 successfully but refund not received in my account.
Kindly refund my order no. -or-2366732 soon.

Thank you
Seema Dagar

I purchased a leather shoe from woodland website on December 16, 2021. Upon receipt, when I wore it, it’s sole melted completely within 15 minutes. I contacted woodland through email and they asked me to deposit the shoe along with invoice at a nearest woodland store, which I did. It’s been almost 2 months and I have not heard anything from them. I visited store once and they told me to wait further. I am attaching the condition of the shoe and invoice for your reference.

They sent an incorrect size and return policy is trash! They sent a mail saying to send a courier to an address in Delhi. So I went to Indiranagar outlet in Bengaluru and they said it needs to be sent to Headquarters in Delhi. Till now no response….. money wasted.

Shoe bottom sole teared off
Item no M[protected]

I have bought sandal in Woodland website on 23rd Jan and received it invoice with DTDC tracking number

Till now my there is no updates on my order and DTDC tracking number also invalid..

Called couple of times to customer care and no one respond... please help

As I have ordered two pair of footwear online.both sizes are in correct .I mailed them for exchanging size no reply yet and called on toll free num not connected.i even traced seller number online but not connected

Dear sir or mam

I brought your woodland sandal on oct 04 2021 .. I will used few days sandal belt will be broken . I will complaint lulu woodland showroom kochi . They will take service and get after 30 days .. A few days before another belt is broken and emblom is peeled .. I am not in rough use.. I will complaint the showroom they will ask maximum belt is gumming is possible .. Sir i dont want this product.. Please replace immediately

I bought a jacket of woodland for woodland online store 2 days back. Now I want to return it they have clearly return on their site one can return product my doing email them. But they are not responding.
I called them as well there also I got no response.
It's a fraud.

I have purchased a sweater, jacket and jeans on[protected] at 16.42pm with invoice no 202106N241c00966 amount rs 17129.

The sweater got itself damaged at some places and told the store at karnal, Haryana to replace it.

They have taken the green color sweater and told it will be replaced.

But now they are asking for the bill which I don't find after one month.

Please do the necessary to replace it.

Sandeep
[protected]
[protected]@rediffmail.com

It's been more than one month since I returned the shoes I bought, but there has been no refund. I keep mailing customer care sefvices, and they keep ignoring me. I have mailed more than 20 times.
Order 2331013

I bought a pair of shoes but its cracks leather

OR-2372526
This is my order number.
I placed it on 20 jan 2022. On 22nd Jan the ordee was cancelled and there is no information on the payment. No refund nothing.
I want to know as the toll free number is not working and i can not reach out.

Recently I purchased shoes from Woodland online site and within days the some of the stitchings have been worn out. So please find a solution for this.

I had ordered a shoe, order no.
OR-2254600
Placed on 22 july 2021
Amount- Rs. 3995/-
the shoe was returned, also, i had conversation with woodland care on email,
I gave every details, photo of shoe, invoice photo, at last they asked for my cancelled cheque book for refund since this order was cash on delivery, i provided them photo of my cancelled cheque book, but still i have not received my refund, its been more than 6 months. Kindly look into the issue.

Concerned Authority,

Reason:
The item I received is damaged one. came along with, Left leg Sandal's ankle backstrap broken button .

I received my order and found its damaged one, and kept a mail with mail tracker, even though they have the mail they have not replied and no number to talk
The customer care number is not working, in the website they showed the exchange option if not satisfied with the product at the retail outlets. when I called the retail outlets they are saying its not their issue .they are not responding .

I want to return my ORDER NO: OR-2369399 : Voyager Sandals OLIVE .
I received the order now & today only .

I’m very much disappointed and not satisfied with this service .
I want to return the item and want my refund amount of ₹3295/- to my bank account.
Please arrange for a return pick-up of the order from the original delivery address.
I'm providing a cancelled cheque for refund .

Necessary Details:
ORDER NO: OR-2369399 _ Voyager Sandals OLIVE
Invoice No: 202137S101C02501

Mode of Payment - [CASH ON DELIVERY] - Paid in Cash.

Delivery Details:
SO[protected] Shipped via DELHIVERY Courier_ Tracking ID / AWBNo :[protected] .

Bank Details for Refund :
Bank Name - State Bank of India
Account number - [protected]
IFSC Code - SBIN0015914

I placed the order on 11/01/2022 ( Order no-
OR[protected] & haven’t received confirmation nor a tracking id, despite calling their customer care number several times. They’re not responding either to calls or email.

1. That, on date 22nd December 2021, I ordered a Black Quilted Jacket GLJC05001652A003, Size- small; Order ID- OR-2345912/SO-2565203 of Rs. 4497/- from your website www.woodlandworldwide.com. That, on 23rd December 2021, the order was placed by your company and in pursuant with the aforesaid order, the same was delivered on date 27th December 2021.
2. Accordingly on the same date 27th December 2021, I tried to contact on your customer care number- [protected] to exchange the aforesaid same order from small size to medium size i.e., Exchange the product by Black Quilted Jacket GLJC05001652A003, Size- Medium. But no one picked up the call from your side. However, after multiple calls on date 28th December, your customer care person confirmed my request to exchange the product but didn’t take any actions. Furthermore, I requested same from my E-mail ID- adv.[protected]@gmail.com and [protected]@gmail.com whereby your company assured that you will Exchange the product by taking appropriate process but no actions were taken by your company yet.
3. Moreover, from 29th December 2021 till yet, I tried to contact your company by your customer care number numerous times but no one answered as well as act upon my request. Further, your website still showing in Order Status- that the aforesaid product is not delivered to me yet. That this is a huge carelessness and negligence from your side.
4. That, I was diligently following the process wherein there has been no progressive response and that expresses your reluctance towards your duty. Moreover, I sent you legal notice dated 4th January 2022 on your official website but still there is no response from your side yet. In light, of the aforesaid circumstances I alleged your company “Woodland India” for my mental trauma and economical loss.

The Woodland store in Jalandhar did not provide me with an actual bill; I received a message mentioning the amount and the date- time. I went to place a return the very next day and they completely refused. They said that they don’t have a return policy. When I asked them to show me the policy written on the bill they couldn’t do that and were extremely rude about it. Although they did refund later but were very unprofessional!