Woodland Complaints & Reviews

Hello support,

I have purchased the woodland shoes (Tractor sole) 3 months ago costing around 3000rs inr from nagpur store maharastra india.

The pasting in right side of shoes got stripped & now i am not able to use them.

After spending this much amount in shoes i expect it to use for a year at least & the quality that i have got before has served the purpose too.

Kindly look into the matter & do the need full.

Reply to this on below email address.
[protected]@gmail.com
[protected]

My self mridul rajeev singh, i have purchased a fresh pair of woodland shoe cost 4495 on 14th of feb 2018 and after using it for 4-5 days... Very deep wrinkles are developed feels like it will get crack from those wrinkles and leather quality is also poor... It feels like i bought a quality defective shoe... And also ive got a severe shoe bite at the where the shoe top ends... I have purchased it from aero club exclusive woodland showroom, hazratganj lucknow. I went there on 25th of feb there attitude towards the customer was not worthy... And they did not hear my compalint and there behaviour was worst especially the manager... You can trace the bill via my registered no[protected]
And i am very old woodland user and have already 4 pairs of woodland shoe if you want i may sent it to you and i have attached a comparison photo comparing the 3yrs old woodland shoe (Black) and that new one (Brown).. Very old customer but this time totally disappointed by service and quality. Hope urgent reply

How to use the replacement receipt for footwear?
11 messages
Rajesh sra 16 january 2018 at 15:54
To: [protected]@woodlandworldwide.com
Hi,

I have purchased a footwear in woodland madurai showroom. But only one time i was drenched that footwear in rain. Next day automatically it's cut. So i'm asked the replacement or service for that footwear and returned the damaged footwear in mdu store.

After the 2 weeks #woodland approved the replacement for that damaged peace.
I'm ready to buy extra amount for other peace.

But i am visit the showroom more than 3 times. But size 41 or (11) and above footwears not avaliable in the store.

Currently i have only original receipt.

3 months was more time for one replacement. I'm really disappointment. Sorry next time i'm doesn't suggest your products.

I have attached the repair receipt in that mail.

Reasons for disappointments:
Small drench damaged the product in less than 3 months. Worst product quality
World wide company don't have size 41 and above footwears in authorized store.
Footwears collections very very less.
3 months was more time for one replacement.
Only one good thing sales reps spoken good.
​
Thanks & regards,

Rajesh s. Ra

Img_6061. Jpg
2137k
Care 19 january 2018 at 14:06
To: sra. [protected]@gmail.com
Dear customer

We apologize for the inconvenience caused.

We shall check with the concerned team & revert soon.

We appreciate your patience & co-operation.

Yours sincerely

Customer care

Woodland

Lets make ecolution possible

Ac

From: estore [mailto:[protected]@woodlandworldwide.com]
Sent: 18 january 2018 15:17
To: care
Subject: fwd: how to use the replacement receipt for footwear?

From: "rajesh sra"
To: [protected]@woodlandworldwide.com
Sent: tuesday, 16 january, 2018 3:54:02 pm
Subject: how to use the replacement receipt for footwear?

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Rajesh sra 27 january 2018 at 13:26
To: care
Thank you for your response.
Can you please check and solve asap.
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Rajesh sra 1 february 2018 at 01:52
To: care
Can you please share your estimate time.
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Rajesh sra 10 february 2018 at 05:30
To: care
Any update on this?
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Care 10 february 2018 at 17:55
To: rajesh sra
Dear customer

We apologize for the inconvenience caused. We shall check with the concerned team & revert soon. We appreciate your patience & co-operation.

Yours sincerely

Customer care

Woodland

Lets make ecolution possible

Bd

From: rajesh sra [mailto:sra. [protected]@gmail.com]
Sent: 10 february 2018 05:30
To: care
Subject: re: how to use the replacement receipt for footwear?

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Rajesh sra 14 february 2018 at 13:04
To: care
Hi team,

I'm really disappointed😡 your service and response.

Can you please refund the amount?

Kindly, share estimate for your response or refund.
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Care 14 february 2018 at 17:52
To: rajesh sra
Dear customer

We apologize for the inconvenience caused. We shall check with the concerned team & revert soon. We appreciate your patience & co-operation.

Yours sincerely

Customer care

Woodland

Lets make ecolution possible

Bd

Yours sincerely

Customer care

Woodland

Lets make ecolution possible

Ac

From: rajesh sra [mailto:sra. [protected]@gmail.com]
Sent: 14 february 2018 13:05

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Rajesh sra 19 february 2018 at 10:07
To: care
Hi team,

Any update on this? Or is the same template reply again?
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Rajesh sra 2 march 2018 at 13:55
To: care
Hi team,

Any update on this?
[quoted text hidden]
Care 3 march 2018 at 14:15
To: rajesh sra
Dear customer,

Thanks for your mail. We apologies for the inconvenience caused to you. This is to inform you that we are working on your complain and shall revert you soon.

Yours sincerely

Customer care

Woodland

Lets make ecolution possible

Bd

From: rajesh sra [mailto:sra. [protected]@gmail.com]
Sent: 02 march 2018 13:55
To: care

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I would like inform you that i have purchased jacket (Item gmt jacket jc 308, dnavy m) from sarojani nagar woodland store on dated 24th dec 2017 and after using 15 days of jacket then the small wholes are going to happened in jacket as well as color of jacket also going to fad.

This is the product quality defect as you can see that after use of jacket the cloth of jacket having a small whole which is not aspected by branded company and also raising thread from stiching of jacket are that part of manufacturing aw well as colour fad and while selling of product your seller has ensure me that such kind of defact never come in branded items thus have purchased but...

Or you are accepting that woodland has sold the very cheep quality cloth at your branded stores so if you have such kind of quality so why have you open the store to make people to buy quality cloth as people goes to branded store due to the trust but such kind brand should never buy and i will try to inform every one to not purchase woodland item because they are selling local material as like footpath item.

As i was the very old customer of woodland but after that i would never purchase any item from woodland and will to try to avoid other one to purchase woodland item.

Also will try to file case against in consumer court against fraud with me.

Dear Team,

I purchase a boot from Paytm https://paytmmall.com/woodland-brown-pu-casual-shoes-CMPLXFOOWOODLAND-BROAERO212...⇄
follow the link for details
this boot have manufacturing defect
as per the Paytm policy they are saying that we have replacement policy till 15days from delivery, but the problem happen after a month
the order was delivered by 12th Jan 2018, I also complaint over there because it has 3 month manufacturer warranty, but they are asking to contact you

Requesting you to do the needful as required

Regards
Ashutosh Sharma
[protected]

I purchased a woodland sandal before 2 week, my woodland sandal back strip was broken and it can't wear on my legs. I was buy within 2 week it will broken poor quality strip. It will no longer to use. What can i do now. I buy woodland product because of the brand name and quality, but this time i very disappointed. I want it replace or repair. Please contact me on

Am purchased one woodland men khaki casual from online shopping. It's order id is od[protected] and it's invoice no:faaabw[protected] invoice date:[protected]. Tech-connect retail private limited was sold that woodland sandel was sold me. Yesterday that sandels stich was broked. What can i do for the warreny purpose. Are you provied world wide service.
Are you please inform the service of your sandel in our area thodupuzha.

I purchased fwr neb gc 1925115 camel 39 from lulu mall kochi last 3rd december 2017. My right leg shoe's switch is broken and i give to woodland show room last 26th january 2018. 16th february i got my shoe. Two weeks delay for that. I am working in a famous professional college in kerala. I have no spare shoe. But today my shoe is once again switch is broken. I used only one day after repairing. I did not like to repairing. I want to replace a new product or i contact with consumer court in my nearest place. I would like please replace my shoe. I hope you are take a good decision i attach my bill copy and present shoe's condition.

My addreess
Basil varghese
System administrator
M. A. College of engineering
Kothamangalam - 686 666
Ernakulam district
Kerala
Mobile no. Is [protected]

Worst experience ever! I purchased my shoes from Janakpuri west Woodland District few years ago and on 02/1/2018, I gavemy shoes for reappearing. They told me that you will receive within 15-20 days, till now 16/02/2018 Haven't received my shoes . I have called them trice and they always neglected it. Today they told me that you will receive by tomorrow but nothing would be done! If nothing would have been done then why did it take soo much time? Fed up with Woodland services! Even the striches and policing will also not be done, either they haven't done anything or the repairing off Woodland is disgusting. After 1.5 month getting my shoes as it is! Bad service.
Repair slip number is 178.

Company not returning the shoes and not delivering new shoes

Original invoice - [protected]
Date - 22 january 2018
Order number - 1154707

New shoes order number - 1154707
Date - 29 january 2018
Shoes not delivered to be via awb no -[protected]

Address

520, khatiwala tank, near vallabh garden, indore
Pin code - 452014

I aakash from gorakhpur hav mailed twice regarding my laptop bag issue which i gav for repair at woodland store in gorakhpur. I am really very disappointed, irritated and frustated from last one and a half month regarding the kind of response i am receiving from woodland. I was just informed that it will take just 10-15 working days to get my bag repaired. I kept on waiting and now store manager here is saying that company has approved 70% claim and u buy something of that value.
What is this non-sense? I need my bag back anyhow. Why u all take for repair i[censored] all cant do that. I dont need money nor i want anything else, i need my same bag reapired back.
Everytime i mail earlier just a reply from u all side that we are working on the issue and at the end received this reply that buy something 70% of the value. Why would i?
Was i informed of this thing earlier? What woodland wants to convey to its customers? Being such a big company and such cheapness taking customes articles for repair and u all dont return it back.
I need solution as soon as early. Return my bag repaired or i will go to consumer forum.

I have purchased woodland socks on date 02-02-18. At the time of delivery i have not checked the pair of socks but when i am going to use, one piece of socks was defected, at the same time i had called to woodland store and complaint for the same. And they shujjested to me that please visit the store. When i go to the store the store manager replied that the defect was due to careless of mine at the time of pulling the sticker out. But there was not any thread, and according to me the piece was already defected. Plz contract [protected].

I purchased a woodland sandal before 4 month, my woodland sandal back strip was broken and it can't wear on my legs. I was buy within 4 month it will broken poor quality strip button is that. It will no longer to use. What can i do now. I buy woodland product because of the brand name and quality, but this time i very disappointed. I want it replace or repair. Please contact me on [protected]

I have woodland shoe which does not fulfill my expectations as thier stiching opens and when i gone to woodland store to repair them they took 15 days to repair it and they paste tht position of shoes which is disgusting bcz they are looking bad now as thier real look becomes unreal ...
I have paid 2650 for that shoe and this type of service frustrating me frm ur company ...
I want recovery for my shoe for this type of activity by woodland.

I brought an woodland shoes 1-2-2018 and it’s price 3300 rs. When i used in first time it was normal before the next use i just clean with cotton piece and water after the cleaning the shoes colour becomes change and in that cotton i cleaned the shoe colour was get stick into the cotton pieces and what can i do i choose woodland because i heard about goodwill of your company but this case is very disappointing i want the reply

I was just talking with you Bhuvan on phone.You told me your shoe is in the factory for Repairing. While you first said that you will be claimed within 10 days.Today is 15th day no communication for your side, no reply of my mail, no phone call your side. I called you, you told me Bhuvan "AAp jis Se marzi Baat Karo Chahe MD(Harkrat Singh) Aur Chahe CEO se" this is your Words.And you took blame on me, You said I cut shoe myself.Check out my record and see how many times I have claimed you. You behave like this with your every customer.You call your customer by the name of Fraud(420).I can claim defamation on you Mr Bhuvan. Mr Harkrat ji this is your world class customer service. If I had to repair, I would have done it by paying 10 rupees in the local market.I do not wanna get repaired.I want to claim my amount 1886 rs.

I had purchased a men’s shoe (Model no:4035y15, khaki, 40) from your authorized retail outlet at sastri road kottayam district, kerala state. (Store address: aero club, aryattuparampil bldgs., sastri road kottayam, state code: kerala/32) date of purchase is 27/07/2017, retail invoice no:[protected]c00462.net payable amount is rs.2404.
Unfortunately, after 8/9 use the sole of the shoe was damaged, side pasting damaged and cracked....

I purchased a pair shoes for my daughter from your shrishti gammon showroom, bhopal hardly before one month, but shoes is biting her feet, and she is facing too much problem to wear them.
I am sending some photographs. You are requested to resolve the issue or take back these shoes, i and my son are also wearing your shoes since long time but this type of complaint doesnot match your reputation, i am very shocked.
You may check selling date by product sl no which is clearly visible in attached photographs.

Dear concern,

My name is rajesh gupta and i am from siliguri, west bengal. I had purchased a pair of woodland shoes with the following details.

Bill no : [protected]c01119
Date of purchase :[protected]
Gstin no :19aaffa1530l1zk

Address of the woodland outlet:-

Woodland,
Aero club
Siliguri-1, g. B. Center
G. B. C center hill cart road
Sevoke road
Siliguri phone no[protected]
State/code :west bengal/19

I purchased woodland shoes worth rs.3996 in the month of september2017 from siliguri, west bengal and within 4 months the shoe colour disappeared and currently the shoe appears slight grey. I used the recommended polish from woodland, but when i polished the shoes it looks dull and doesn;t looks like i have polished. The colour fade problem was brought to the notice of the showroomand requested for replacement but the showroom manager straightly refused to exchange the shoe and talked in very rude manner.
Therefore, i request to please resolve this issue at earliest by replacing/refund of money.

Thanking you,
Rajesh gupta

Mobile no -[protected]

I had purchased a pair of woodland shoes worth Rs. 3695 on 21st Dec 2017 from "AERO CLUB", authorized woodland store at Kalyan west on kalyan agra road. tel no. is[protected]. But within a couple of days black and bluish patches appeared on the shoes (I have attached the pic ). i have used woodland shoes in the past and have been a very satisfied customer. But this time the story was completely different. I took the shoes alongwith the original receipt back to the store but the response was absolutely disappointing. They blamed it on us that the shoes changed color. But on further perseverance they took the shoes and the original receipt and promised to do the needful. it has been a month now and I have yet to hear from them. I feel deceived and dejected. i just need the shoes to either be replaced with a new one or refund me the money at the earliest.
Thank you