| Address: Bangalore, Karnataka |
To
The Manager,
Woodland.
Dear Sir,
I purchased a woodland green shoe on[protected], TIN No:[protected] from Woodland showroom, Indranagar, Bangalaore. At the time of purchase the sales man told me that it will last for minimum 3 - 4 years. I trusted him because i don't have any previous experience with woodland product. But after 6 month use the leather came out from the sole of both the shoes. I give it for service and they pasted it again and give it to me. But after six months again it gives me the problem, this time the leather got cut from both the shoes due to the improper service done by the service person. And i give for service again (article no G23777 42 GREE) to the indranagar, bangalore branch, and they are telling that they can't repair the shoe. If i want i can purchase a new shoe with 50% discount. Any way woodland give 50% off on their product every year. So what is the point of giving 50% discount for replacement, because I already spent 2495/-Rs for that shoe and for the replacement again i need to spent 1247/-Rs so Total:3742/-Rs i have to spent for a shoe. What kind of replacement is this?. so kindly give me the full replacement for my shoe
I am expecting a positive response from your side
Thanks
Suneesh
[protected]
Aug 13, 2020
Complaint marked as Resolved 
Both shoes are not even 6month old but the problem is from Day one of buying. Although it is very late for us to register complaint, we do want it to bring to notice of others so as to save from unnecessary grievance.
In case anyone wants to have more details, my mobile number is [protected] & my friend's number is [protected]