Woodland Complaints & Reviews

I purchased a Woodland Shoe from Hyderabad, India (Jubilee Hills Road No:36 showroom) in Jan end, 2011. After wearing the shoe on only 3 occasions (within the city - no trekking or rough terrain), I found that a plastic buckle had broken et naand a part of the stitching was coming off.

I deposited the shoe to the showroom on 5th March. I was informed that the shoe can not be replaced, but it will be repaired within 72hrs. I have paid a couple of visits to the showroom since then, but I have not received my shoe back yet. My repair slip No. is 53.

Woodland is known for making sturdy shoes. Based on the reputation, I bought a Woodland shoe for the first time. However, looking at the quality of the shoe and especially the level of customer service, it is needless to say that this will be my last purchase.

To
The Woodlands Officials
Compliants Section.



Dear Sir,

I am working in Maldives as Resident Engineer . On this vecation I had purchased a pair of Woodlands shoes of price Rs. 2395.00 from the Wood lands showromm at Kottayam.. After 3 days of purchase, the bottom black sole of both the shoes were came out .I gave it to the purchased shop and they repaired with gum within 15 minutes and gave me back. Again after 15 days, the same problem was happened. This time they send it to Ernakulam(Cochin) for repair. After 1 week, I got it back and in the next week while i was travelling, the bottom sole again came out from the shoes. This time, I requested for the shop manager for replacemet. But he went inside the shope with my shoes and put some gum and gave me back. But I was not ready to receive that ,within 2 months of purchase 3 times the same problem happenedand and I requested for my money back or for replacement for the shop manager. But he was very harshly talked to me and my wife that he can't do any thing and will send it back to the company .
I am going back to Maldives after 10 days after my vecation.
I had hardly wear this shoes 4 to 5 days after the purchase.I trusted the brand but after spending 2395 rupees on a pair of shoes I do not accept this from you. My both Repair slips and Purchase Bill are attached with this mail. please check. I will be Grateful if you will change my pair of shoes.

Yours faithfully,


Biju Yesudas
Charam thottiyil House
Poovarany PO
Paika.
Kottayam District
Kerala-686587

EMAIL: [protected]@yahoo.com
Mob: [protected]

Date : 18/02/2011
COMPLAINT ABOUT SHOES

To
The Director
Woodland Shoes
India
Represented through M/s Aero Club Shop No. 24, 25 & 26, Saraswati Vilas Building, Laxmi Road, Pune.
Ref. Bill No. 7678, Bill Dt. 12/01/2011 Article : GC = 407107 CML 40.
Sub. Inherent Manufacturing Defect in the shoes purchased.

Dear Sir
This complaint is in reference with...

Respected sir,
I purchased one pair of woodland shoes (Model no.BC842110 CAMEL 41) from M/S: Aero Club Woodland Shop no. 21-22 Saharaganj Mall Hazratganj Lucknow on on 07.12.2010 in rupees 2795 (Cash Memo : 11966). Sole of both shoes got hole from shoe in region near the tip of the shoes just when I had used shoes only 5 times. Slowly more than half of sole got holes completely. I had to purchase new shoes for the purpose of my marriage and there was a lot of social humiliation as shoes gave away in one of my function. After paying so much money and facing social and mental trauma, I wish to get these defective shoes replaced. But shopkeeper from whom i purchased shoes said bluntly that we will not replace shoes and you do whatever you want to do.Please help me in getting my shoes replaced as, I don't want to break my trust in Woodland and nobody can sell defective things at such a high price and still not replace the grossly defective product. Wish to have positive response from the company to compensate for my social and economic sufferings due to defective shoes.
--



Regards,
Mohd.Mendhi Abbas
Royal Service C34,Sect-A
BehindShara Bhawan
Aliganj Lucknow
[protected]
[protected] ,[protected]

To whom it may concern

I, Mr. Satyabrata Sardar (email id: Satyabrata.[protected]@gmail.com, Mobile ph. No. [protected], employee of Hewlett Placard), am a regular user of Woodlands for couple of years. In fact me and my colleagues and friends – all are using Woodlands, as it is an international brand as well as you maintain the quality on top priority. And we were quite satisfied with your company. But last time, I bought a shoe from the Woodland Store, called Aero Club, Grand Hotel Arcade, 15/7 J.L.N. Road, Kolkata 7000013, Franchise – J.BOSECK & Co. on 4th August, 2010 (4.08.2010), Invoice no. 4134, TIN No. [protected]. The ID of my shoe is GC 0321106 Camel 42 footwear. It was quite expensive shoe for me. But two days before, I found that the Scholl of my both pair of shoe were absolutely cracked. I was so shocked. And immediately I went to the above mention outlet. But the salesman said that to change the scholl, I have to pay Rs. 450 and the rest amount, your company will bear. I am so surprised. You know that it’s an expensive shoe and I did not expect the cracked scholl in seven months from the date of purchase, which was really embarrassing. And now your company asked to pay me another Rs. 450 for repairing. I and my colleagues did not expect this from the brand like Woodlands. I guess it will create a very bad reputation to the people like us. And I hope your company will pay the full amount or replaced my shoe to a new one. You should concern about your reputation. Otherwise we all bound to switch from your brand to other. The salesman gave me the token no. C.F – 121, dated: 10.03.2011. I hope you consider my request and will not charge any amount from me further. I am waiting for your feedback.

Thanks & Regards,
Satyabrata Sardar

Executive - Territory Sales
HP India Sales Pvt. Ltd.
DLF IT Park, 8, Major Arterial Road,
Block- AF, Tower -C, 1st Floor, New Town,
Rajarhat, Kolkata- 700156
@ [protected]

I have purchased sohes from the woodland shop at AERO CLUB , woodland store , Shop no.15 , Gr. Flr , Dev Arcade mall , SG Road Ahmedabad,

My complaint is that After wearing a shoes for 2 to 3 days. it was found both the shoe having a diffenet color shade and after i have check in detail for the finishing and other paratmeters and it was found that a lather is used for the making of shoes is different for each shoe , Shoes article number is same but lot is diffent.

There is a different fininshing work is done for both shoe , diffent hight is found.
I discussed with woodland store , but they are not ready to replace the shoes
My shoes article number is : GC 0094105

Im student from d.u and im very disappointed with your shoes.[model nubuk,article no.GC 0424107].Bought on 28th feb 2011 i.e a week before.I can't express the trouble i am facing as i can't wear them.The day i went college wearing them my whole day went in fighting the pain it caused.My toes were red when i took them off.To get the shoes replaced i went back to that woodland store( i.e at J-21,sector 18 atta market,noida-201301)they denied to replace it because of dirt my 1 day travel had brought it.since that i haven't worn them yet.i ll be highly obliged if you u could replace them as being a student 2100 rps is a very big amount to pay.
my id is ashukant.[protected]@gmail.com.due reply..waiting

I purchased one pair of woodland shoe( No. 4092 and colour is DCML) from Left Right Left, B-33, Janpath Market, Lucknow- 226 001. The book/receipt no. is 54 and serial no. 2659 dated 11.02.2011. After weared these shoe for one weak and now the colour of the shoe have changed. Now both the shoe are from different colour. I am staying in Bareilly and not possible for me to go back to Lucknow for this purpose. Tell me the way how to get red from this problem. Kindly suggest me to change this shoe from any shop of Bareilly where woodland shoe are there.
My email is: [protected]@rediffmail.com

The Woodland Shoes are the good but they are the Worst Service Provider , They are not listing to the Complian and not giving proper response at all . WE must open Charity and raise the Fund for them as they are the Bagger Big Chitter in INDIA.
Kamlesh Amin - [protected]

Dear woodland ,
My shelf sudhir pandey and working in a reputated pharma company. and I purchase a shoes costing -2195 Rupees 4-6 months back. from Aeroclub -wood land store shop no;15,ground floor Devarcae mall,S.B HIIGHWAY,Ahmedabad
the leather of shoe get rough after few months and make a complain to concern aero club and they support me and send the shoe to New Delhi through Complaint no: CF-111,G-4041.
But no replacement of shoe has been taken and given reason is that 'I used different polish for shoe'. Is It possible to used low grade polish to high cost shoe ?
and i need complete replacement of shoes.
Wait for your positive response.
Please do the needful.
my mail ID is [protected]@yahoo.co.in

i require shoe laces for G-4035. the outlets in pune have them only in 110cm length. but the shoe requires them in 80 cm length.

i bought a new woodland shoe from showroom of new delhi located in connaught place ,but after wearing it only for 2 days the stich got broken and the shoe opened up , when i contacted the dealer instead of replacing the shoe it took it told me that it wold be send for repair to the company store and i ld gt it back within 15 days , but i have not got it back and even the dealer is very rude in talking . please let me know was it right on the part of the company to repair a 4000 rs shoe within 2 days of wering and even not returning it on time if they have to repair .please help me to get my shoe or my money back to me .
i have all the bills required and can provide on demand

I bought woodland shoes model no GC 0124105 KHAKI 43 FOOTWEAR on 11-08-10. from Woodland Store ,Chikhal apartment,Shop No-1,2,3 L.T.Road , Borivali-West Mumbai (Receipt No-5049). I was using my shoe regularly but on 02-02-11 i noticed a crack in one of my shoe sole.I am a regular user of woodland shoes for the past 15 years and generally the experience has been good ,that's why this brand loyalty.I was very confident that this issue will also be sorted out amicably.BUT this time on approaching the Woodland store i was told that sole will be replaced only on payment basis (Repair slip no-196).Well, if such high priced shoes of a reputed brand last only few months than it appears that the company is spending more on advertisement than on quality of the product which needs to be corrected.I truly believe that better sense will prevail and my faulty shoe will be repaired free of cost. AS in today's world it is difficult to find such loyal customers like me.

Dear Sir/Madam,

I have purchase a Green Pista sandal with product code : 350107 in the
month of December'2010, unfortunately i have lost the strap for one of
the sandal and i am unable to get the replacement or either the strap
for the same.

Please find the number on one of the strap is[protected]

Requesting to kindly help me retaining the strap to the mentioned
address.

Thank you in advance.

Address:
10-3-11,plot 27/a,flat 202
sai surya apts,
east marredpally
bh:shenoy nursing home
east marredpally
secunderabad -500026
Andhra Pradesh
India
Te;:[protected]

Dear Sir,

We regret the inconvenience caused to you.

Kindly submit your sandal at any woodland showroom.For consideration along with the bill.The decision of repair/replacement will be taken by the experts only after looking at the condition of the sandal. The whole process will take minimum of 7 days/maximum of 15 days.

Yours Sincerely
Customer Care
Woodland
Lets Make Ecolution Possible
http://www.facebook.com/woodlandadventure
-------Original Message-------

From: anil anthony
Date:[protected]:12:13
To: [protected]@woodlandworldwide.com
Subject: Re: Re: Re: Re: Sandals product:350107

Dear Sir/Madam,

Still Awaiting for favorable answer.

Regards,
Anil.
On Fri, 18 Feb 2011 22:32:50 +0530 wrote
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Require your help in resolving my problem which i asked for assistance
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at one of your center at Kukatpally, however, their were reluctant to
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provide the strap for the specified scandal and confirmed it is only
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possible at the head office and their are showing their unwilliness to
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Hence requesting to kindly resolve my request and dispatch the strap of
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Product code is[protected]
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sai surya apts,
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secunderabad -500026
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India
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Te:[protected]
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Regards,
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Anil.
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On Wed, 16 Feb 2011 12:45:17 +0530 wrote
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Dear Sir,
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>We regret the inconvenience caused to you.
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>Kindly submit your shoes at any woodland showroom.For consideration
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along with the bill.The decision of repair/replacement will be taken by
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the experts only after looking at the condition of the shoes. The whole
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process will take minimum of 7 days/maximum of 15 days.
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Yours Sincerely
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Customer Care
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Woodland
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Lets Make Ecolution Possible
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http://www.facebook.com/woodlandadventure
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-------Original Message-------
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From: anil anthony
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Date:[protected]:11:17
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To: [protected]@woodlandworldwide.com; [protected]@woodlandwide.com
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Subject: Sandals product:350107
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Dear Sir/Madam,
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>I have purchase a Green Pista sandal with product code : 350107 in the
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>month of December'2010, unfortunately i have lost the strap for one of
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>the sandal and i am unable to get the replacement or either the strap
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>for the same.
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>Please find the number on one of the strap is[protected]
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>Requesting to kindly help me retaining the strap to the mentioned
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>address.
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>Thank you in advance.
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>Address:
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>10-3-11,plot 27/a,flat 202
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>sai surya apts,
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>east marredpally
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>bh:shenoy nursing home
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>east marredpally
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>secunderabad -500026
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>Andhra Pradesh
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>India
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>Te;:[protected]
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>Regards,
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>Anil
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>[protected]
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Sir,
I purchased woodland shoes last february 2010 from shop from jodhpur which is on Sardarpura C' road opposite police station. and the sole cracked from heal, and which i gave to the shop back again on 25 January 2011 which they returned to me after 22 days on 18 Feb 2011 unrepaired or unchanged shoes.
They said if sole changes then i have to pay Rs-450/ they have done neither of it

Raymond Samuel
11/36 Chopasni Housing Board.
Jodhpur, Rajasthan
Mobile -[protected]

I am Mallikarjuna K had bought a pair of woodland chappal at one of your outlet in Bangalore (Aero Club). After six months o[censored]sage, sole failed & chips started coming off from the sole. A complaint was logged regarding this at the Aero Club Showroom, Bangalore. One of the branch manager took the complaint and said that sole will be replaced by forwarding the same to the head office after taking the bill.I was also issued a repair bill with repair slip no 281. I basically stay at a place called Toranagallu, 350 kms away from bamgalore. After giving the chappal for repair, i have visited showroom thrice.But disappointingly to bring to your notice, after visiting the showroom thrice the manager said that can not be repaired.
Woodland is a brand name which everyone prefers. But if such is the quality of service your are providing, then i am sorry to say you that you have given franchisee to a wrong person. This will surely affect your reputation. I have attached a repair bill copy along with this mail.


Hope that at least you will respond to this mail & take necessary actions either by repairing or replacing with a new one. This is one of the worst company i have ever come accross. Please don't buy woodland shoes/Sandals

i bought a woodland shoes woth Rs.2600 during the month of august 2010 from reliance foot,mangalore. But within 4 months the shoes has worn out. Hearing the quality of woodlands it was my first purchase of woodland product but i am cheated. I have lost faith in woodlands. I amthinking of going to consumer court and local media regarding this. Please find a solution for this

Thanks and regards,
Byju.T.N
Kaalimaa
Panankavu
Chirakkal
Kannur Dt.
Kerala pin 670 011
Ph= [protected]

Myself Prabhakar belwal this is to inform you that i had cheated by the woodland store in
Marathalli , Bangalore.
On[protected] i went with my wife and and brought a pair of ladies sandal .

Next day she wear the sandal and walk for some 500m the sole (base of the sandal) was removed and the woodland sticker at the base is also coming out.

so on[protected] i was went to shop and asked them to exchage it with another one ,but saleperson told me that this is not a be replacable.

The way these sale guys are behaving was also rediculuous first they were not entertaing us and misbehavoured
while purshasing ,after seeing the sandal i ask the sale person that i am having doubt about the reliability of this item .

They told me they don't have any other piece and they assure me nothing will happen.
Now he told me max he can repair which i don't want becoz not wearing for one days the items is demage i think no one will accept repairing.
Pls take immediate action against these type of people.
If you need any info call me :[protected]



Items Description:

Ladies Sandal:
S. NO -28398
DATE[protected]
TIME-20:27:04
Article No- LSWD 1208_ 36 FOOTWARE
TIN NO -[protected]
Price including vat- Rs. 1895.00 ,Discount- Rs. 1135,vat-13.5,Qty-1,vat amount-90, total- Rs. 760


Address of shop:
AERD CLUB
WOODLAND STORE
SHOO NO.-93/1
MARATHALLI
BANGALORE
T EL NO.[protected],[protected]

Thanks,
Prabhakar

i have purchased GC0418107, green color from " Aero Club Woodland, Crown Plaza - Faridabad, which has got torn out with in two months of purchase, date of purchase , 24/11/2010 & i have given it back to stores on 22/01/011.

The cost of shoe was 2693, please guide what must be done if such a costly shoe is also getting problem with in few days & not being entertained by dealer in a proper manner.

I had brought the woodland shoes of Article no[protected] from MG road camp Pune area. At the time of purchasing the sales person & cashier told me tht I can avail the free servicing for the 1 yr frm the date of purchasing. So after 3 month due to some small damage i took my shoes to the satara road store they gv full servicing facility but whn i went to kothrud stand woodland showroom the sales person say they (he ) can not do any servicing or repair the shoes after 6 month. so i ask him how can this possible if satara store is ready to help me out how u people are not so he say you can go to that store only. I think any brand company is same all over the world so this kothrud store is like this. As i am from service industry we give value to the customer not the money or facility so i think you people should think about my query so that this things wont happen to any other customer & also to me.

Hope to get the proper satisfaction & solution