Woodland Complaints & Reviews

Dear Sir,
I purchased a shoe from the Woodlands Showroom Opp. Abad Plasa M G Rd Ernakulam on 16.02.2011. After 8 months the sole detached from the shoe. I approached the showroom and asked for replacement, the shoe room Incharge Mr. Ajith just threw the shoe and insulted me infront of the customers which was really disgusting instead of agreeing to replace it. I even agreed to pay the amount for repairing the sole but still they did not agee to repair it. He asked to purchase the sole of 100 rupees local shoes and replace with that.

I assure you that a local branded shoe would last much much better than Woodlands brand. Now I don’t refer the Brand Woodlands to anyone who goes to purchase it. Moreover, I request the company to keep some polite & well behaved staff instead of keeping rigid staff who doesnot even to behave with the customers.
Inorder to prove this I hereby attach the picture and the bill of the shoes.

Thanks & Regards,

Ranjan Bose
Mob : [protected]

Woodland/ladies sandal — manufacturing defect need replacement

Hi Sir/Madam

Myself Prabhakar belwal this is to inform you that i had cheated by the woodland store in

Marathalli , Bangalore.
On[protected] i went with my wife and and brought a pair of ladies sandal .
Next day she wear the sandal and walk for some 500m the sole (base of the sandal) was removed and the woodland sticker at the base is also coming out.
so on[protected] i was went to shop and asked them to exchange.
First there were not entertaining
us, later he said he can repair it but can't exchange it.
I asked not wear for one day and it this happened you should replaced them because
this is the manufacturing defect and paying high price but getting such a low quality of product
is not acceptable.
He is not interested to exchange it and say i don't care for consumer court.
so i request you to take action against them as soon as possible.

If you need any info call me::[protected]
Items Description:
Ladies Sandal:
S. NO -28398
DATE[protected]
TIME-20:27:04
Article No- LSWD 1208_ 36 FOOTWARE
TIN NO -[protected]
Price including vat- Rs. 1895.00 ,Discount- Rs. 1135,vat-13.5,Qty-1,vat amount-90, total- Rs. 760

Address of shop:
AERD CLUB
WOODLAND STORE
SHOO NO.-93/1
MARATHALLI
BANGALORE
T EL NO.[protected],[protected]

Thanks,
Prabhakar

I HAVE PURCHASED A PAIR OF SHOE FROM YOUR WOODLAND SHOWROOM CHAURA BAZAR LUDHIANA (PUNJAB) IN 2011.AFTER 4-5 MONTHS PASTING OF ONE SHOE UPSET I APPROCH TO THE SHOW ROOM .THEY DONE IT O. K.I THANKS THEM.BUT AFTER ONE MONTH I NOTICE STICHING OF ONE SHOE UPSET AND ONCE AGAIN I APPROCH SHOWROOM, THEY TOLD ME IT WILL BE DONE BY COMPANY ITSELF.I GAVE THEM THE BOTH SHOES AFTER ONE MONTH THEY RETURN MY SHOES BY GIVING EXCUSE IT CAN NOT BE DONE BECAUSE THIS PAIR OF SHOES ARE DAMAGED AND EXPLAIN ME I HAVE NOT WEAR THIS PAIR REGULARLILY.I SURPRISED TO HERE THEM BECAUSE I RECENLY PURCHASED ANOTHER PAIR OF SHOE AND SALESMAN SUGGEST ME TO WEAR BOTH PAIR REGULAR OTHERWISE THE SOUL OF THESE SHOES WILL BE DAMAGED.TELL ME IT TRUE.IS IT POSSIBLE I SHOULD WEAR THESE PAIR SHOE WHEN I AM SLEEPING.SOLVE THIS PROBLEM OF MY FIRST PAIR OF SHOE AND REPLACE IT AS EARLY AS POSSIBLE.
R K NARULA
BANK OF BARODA
CLOCK TOWER
LUDHIANA
[protected]

[protected]@gmail.com

Woodland service in Pune is very bad. I had brought the woodland shoes from Woodland Deccan. I have problem with my right shoe and went to nearest woodland store Aundh and convey my problem to him. First they told me you need to go @ Deccan for service or you will wait for 8 days. It’s very BAD DAM BAD.

Same issue with my shoes i think they prepare duplicate shoes M from Mumbai

ONLY COMPLIANT BENEFIT WILL GOOD, WHEN THE BIG PROBLEM IS BEEN SOLVED BY THE COMPANY, BUT COMPANY DON'T PROVIDE ANY SERVICE TO THE LAST USER ONLY CONCENTRATE ON THE SALE OF PRODUCTS DON'T CONCENTRATE ON THE SERVICE AND ALL THAT, I WILL BE HAPPY WHEN THE PROBLEM WILL BE SOLVED AS EARLIER.

shoes — sole broken

purchased one pair shoes on 28 May 2008 FROM BATA SHOE SHOP at kesavadasapuram PATTOM P O TRIVANDRUM KERALA on 28/05/2008 .It s left sole broken by 8 cm .Approached the dealer on 02/07/2008 but he hesitated to either repair or to give compensation . Reqest immedite action. BILL IS KEPT WITH ME.

I think the ones made for women are named as "woods" rather than "woodland" ... I guess, thats the case with your ones ...

Woodland has reintroduced its sub-brand “Woods” which caters to the formal wear segment. Woods was first introduced in 1998-99 as a semi-formal brand but was withdrawn after a year as it failed to make an impact. This time the company has worked out a different strategy for Woods. While currently Woods shoes, bags and accessories are being sold at Woodland stores, the company plans to open separate Woods stores selling only products under the brand to give it a distinct identity. “Woods will have high-end men’s and women’s footwear, bags and accessories, priced much higher than the Woodland range. It will be targeting a niche market with small boutique stores in upmarket locations limited to the metros. Woodland is opening five such stores this year — two in Delhi and one each in Mumbai, Bangalore and Chennai.

sandals clip

Woodland sandals clip

Woodland Shoes — size 44

Iam looking for woodland shoes model no 2100 camel colour since last 2 months but size 44 is not available in any woodland store mumbai what is the problem no one is entertaining me. so plz do the needful

I have purchased one pair of woodland shoe no. 418107 camel42 from your authorised dealer m/s occasion point alwar ph.[protected] m.[protected] vide bill no. 5253 dt. 02/07/2010. right from very begning the lace hooks were tearing laces very frequently and lacebase was also short. the stitching of shoe from corner get unstitched. as i am wearing woodland shoe from 15 years but first time i am facing such a problem.
sir, i do not want to aporch in court of law if i receive positive responce form your side other wise i have to take hard steps as your dealer is not responding on my complaint.

mukesh jain advocate

SHOES LACE — DON'T HAVE A PAIR OF LACE TO REPLACE OR PURCHASE

I HAD PURCHASED A PAIR OF SHOES FROM WOODLAND OUTLET BISTUPUR JAMSHEDPUR TWO YEARS AGO. TODAY I WENT TO

THE OUTLET TO CHANGE THE LACE OF THE SHOE. PLEASE ADVISE IN THIS MATTER. ALSO SEND THE CUSTOMER CARE NO TO MY

MAIL ID WHICH IS [protected]@yahoo.com. PLEASE MAIL ME REGARDING THIS MATTER WHAT WAS GOING ON.


REGARDS

AVINASH SINGH

I purchased a pair of shoes SM 1015911 black 45 footwear (leather) for Rs 4395.00 on 5 Feb 2012 from Aero club,shop no 21-22 SAHARAGANJ Mall Lucknow vide receipt no 201252 .Today while polishing the shoes ,it was brought to my notice that there is a crack on the toe of left shoe.The shoes were taken to the shop keeper for replacement, who declined to honour the warranty.It is a manufacturing defect.How come your dealer does not help customers to resolve their grievance.Could you kindly look in to the matter .

On hearing from you ,I will send the pairs of shoes for your verification and opinion.

thanks.

col mohar singh
40/1 Nehru enclave
Lucknow cantt
M [protected]
[protected]

Dear Sir/Madam
I have purchased a pair of beautiful shoes, model No. GC0596108 size 42 color, Mrp, 2795, No of Pcs/Pairs-02, date of purchase 20/03/2012.

AERO CLUB, 49/28, Thiyagaraya Road, T Nagar, Pondy Blai, Chennai-600017, Area Code No 0-4-5, T.N.G.S.T.No. 0881938/95-95.

I got some portion of skin got badly wounded near my heel, the portion of the shoe internally stitch has torn out.
This is because of the internal shoe design may be there would be something wrong in the design of the shoe.

we are purchasing the shoe only for the brand, our expectation is very high, now i can, t wear the shoe, i am using wood land shoe from last 10 years, it is first time i am facing problem like this, what can I do, I do not know, my friends suggesting me to published a complaint in Internet media and to file case against wood land. So finally I decided to intimate you first, wood land is very costly shoe it not ordinary shoes, we love the brand so that only we are purchasing it. In our islands there is no showroom, when ever we are being to Chennai, we used to purchase wood land shoe, we are very ordinary people.


Premjith.
Port Blair

Dear Sir,
This is for your kind information that I had been Purchase a pair of Woodland shoes on Dt. 06 / 01 / 2012 from M/S ARHAM BASANT,
AT- VATTARICA COMPLEX, PO- BUDHARAJA, DIST- SAMBALPUR, PIN- 768004 . While Putting off my shoes yesterday I found that The
Pasting of Right shoe have been Opened. There fore I went to that Retailer For that problem and deposited my shoes there. The Model no of my shoes is G 4092A, Colour:- Khaki, Size : 41, MRP : Rs 2595 /-.
It is very sorry to say that if The Quality of Woodland Shoes is So poor then I have been Done a mistake by Purchasing The shoes Beliving that
it is a Good Brand. If not so I want the Company to Replace my Shoes with in 7 days and let me keep the faith on the Company for my next Purchase.

My correspondance address is as follows, Hope i will get ur reply soon.

Alok Ranjan Satapathy
C/O - Samudra Pradhan
At- near proffessor Colony, Behind Army Office
P.O - Budharaja
Dist- Sambalpur
State- Odisha
Mob no. [protected]
Email : [protected]@gmail.com

----- Original Message -----
From: ranu jain
To: Customercare
Sent: Tuesday, April 03, 2012 12:44 PM
Subject: Re: Shoe defect


Sir / Madam,
Call has been received from your Agra Dept. on 30 Mar'12 that kindly collect your Repaired Shoes. Also communicated that the same was now OK.

However yesterday i visited at your Agra Dept. for collecting my Repaired shoe. But it was found that the same was not even open for repair. Reason is that damp cotton kept in the shoe for comfort are still available within shoe.

On this your executive available in the showroom said that kindly wear it and kindly bring it again in case you find any problem.

My time is precious as i m a Practising CA.

Will fwd this inline text mail to all my known one and also approach CONSUMER COURT for manufacture defect in the shoe & mentally harassment & Misbehaved & financial loss interms of Socks/time/etc.

Also will not going to purchase or allow any one in my family / friends to purchase such POOR Management co. shoe in near future.


Ranu Jain
Chartered Accountant
[protected]
----- Original Message -----
From: Customercare
To: ranu jain
Sent: Thursday, March 29, 2012 1:41 PM
Subject: Re: Shoe defect


Dear Customer,

We will get back to you.




Yours Sincerely
Customer Care
Woodland
Lets Make Ecolution Possible
http://www.facebook.com/woodlandadventure
-------Original Message-------

From: ranu jain
Date:[protected]:11:49
To: Customercare
Subject: Re: Shoe defect

Sir / Madam,
As per the below mentioned mail instruction - Shoe with Bill and damaged 4 pair of Jockey socks (sample) has been deposited at your Agra Store on dt: 16.03.12 with Repair Slip No AGRA 526.

Request you to kindly chk the same and pls inform us.


thanx
ranu jain
chartered accountant
[protected]
----- Original Message -----
From: Customercare
To: ranu jain
Sent: Monday, March 05, 2012 1:53 PM
Subject: Re: Shoe defect


Dear customer,

We really apologies for this inconvenience caused you. We will request you to submit your product at any woodland store with the copy of your bill & reference of this mail. Decision of repair/replacement will be taken by expert after looking the condition of the product. It will take minimum 10 days for the assessment.




Yours Sincerely
Customer Care
Woodland
Lets Make Ecolution Possible
http://www.facebook.com/woodlandadventure
-------Original Message-------

From: ranu jain
Date:[protected]:15:24
To: [protected]@woodlandworldwide.com
Subject: Shoe defect

Sir / Madam,
I had purchased one pair of shoe from Agra dept. somewhere in the month of Nov'11...GC 057108 @ Rs 2595.
However i started wearing this shoe since Jan'12...
Till now more than 10 pairs of "Jockey" socks got damaged from front approx Rs 1500. Wearing and tearing is due to manufacture problem inside the pair.

On dt: 04.03.12, i visited at your store at Agra.
Straight away they denied to accept the problem. However on showing damaged socks, store in-charge said that "drop your shoes...i'll wear this shoe and will see for 3-4 days...if i found problem then only i'll fwd the complaint". Just see wat your in-charge is saying...

Kindly arrange for replacement of shoe, otherwise i'll go via Consumer Court...


Thanx
CA Ranu Jain
[protected]

WOODLAND — defect for shoes

kolhapur shop
bill no- 10116
date-24/1/2012

description of goods- R1GC 0572108A ASSR 0 FOOTWEAR ( LEATHER )
price 2020
vat- 12.5=224

Dear Sir,

I am Sumith (from Trivandrum, Kerala), currently working in Coimbatore as Senior Software Engineer.

I purchased a Woodland shoes from Brookfields in Coimbatore. Details are as follows:

Article No: G 52777
TIN No: [protected]
Colour: Green
Size: 42
Price: Rs 2395
Purchased on 19 Sept 2012

Purchased from Woodland Store, 67-71, Brookfields Plaza, Krishnaswamy Road, Coimbatore,[protected]

I think there is a serious manufacturing problem in one of the shoes (right pair) that I feel some sort of "numbness" around thumb and nearby areas of my right leg. I examined it closely and found out that something is protruding inside the shoe just below the shoe lace flap and irking at the nerves in my foot (really painful to be frank). Initially I thought it will be alright but after 4 weeks, still the problem persists. Sensitivity in that particular is almost not there and am feeling a lot of pain and discomfort.

I really feel the pain now. Don't know what to do...Having paid such a huge amount to get a pair of shoes, I would like to get it replaced/repaired.

I really don't have time to visit the showrrom from my workplace which is far from Brookfields. Also on weekends, I travel to Trivandrum.

If required, I can send this shoes to your office so that you verify if I am right or not.

Urgent action is required in regard.

Please do the necessary immediately.

Regards,
Sumith T
+91 [protected]
+91 [protected]

I have purchased WOODLAND shoe Model 0466107Y12 from BHUJ, Gujrat and within 15 days one metal eyelet failed. In next 65 days sole adhesive of both the shoe and inner pad also failed,

I tried to get contact details of the company for complaint and replacement but could not get.

Kindly do the needful.

Regards,

D K Kale

[protected]

I had purcheased WOODLAND SHOE article no 0433107 khaki39 from an authrised dealer rajouri garden delhi on 19 march 2013 .within 90 day i have found that that upper binding of shoes shade off i tried to complain but no response by the dealer


PREM YADAV
[protected]

Its rather a suggestion to the woodland Management and officials not to conduct loot in the name of Factory outlet and luring customers by giving them huge discounts on defected items.
Secondly employ atleast humble salesperson with two ears to atleast listen to the grieavance of the customers.

Now to tell you my experience with one of the factory outlet in vaishali Ghaziabad at Ansal plaza is that, that I purchased two pairs of footwear believing that woodland is known for its comfort and what it charges is worth it. And it was not for the first time that I went for woodland footwear because I am a customer of this brand since ten years but finally that was my last purchase in the month of August 2013.

If possible try to consider my complaint and replace my footwears with the new one.

It is really unfortunate for a company like woodland which is not at all caring for its customers.

I, therfore request you to kindly consider my post because I am not only a customer but also a researcher in the field of Brand Management & Positioning.
If you feel like contacting My mail id [protected]@gmail.com

Dear Madam/ Sir,

I the below mentioned presenting few lines for your information and necessary action.

2. I have purchased Woodland shoe model - G 52777 Green 41 Footwear (Leather) from M/s Aero Club, Woodland Store, 3/4 York house, Opp. Electric house, S.B.S Road, Mumbai- 400 001 vide Cash memo No. 8627 dated 25 Jan 13.

3. It is intimated that after purchasing, within 2 months the sole got removed from both of the shoes. Then I gave it for repairing and collected back after 15 days. Then again after 2 months the same has happened and I requested the showroom manager for replacement of the shoes. But they repaired with hard pasting after 25 days. After 2 months again the sole is getting removed sowly. Sole has become so hard like stone and now the condition is that it cannot be pasted any more.

4. In view of the above it is requested to replace my shoes or guide me about what should I do with this ?


Regards,

K Sooraj
Naval Dockyard
Lion Gate Mumbai- 23

Mob- [protected]
email - sooraj.[protected]@gmail.com

Dear Sir,
I have purchased a pair of Woodland shoes but now its breaking on sole. i want repair it where i get a shoe room or shop for repairing in Port Blair.
Cont No. [protected]

My name is dushyant vikram singh, I have purchased woodland shoes worth Rs. 2599.I had only wear the shoes 7-8 times but it have some manufacturing defect, I goes to woodland shop at Bittan market, Bhopal, M.P they take my shoes and said that contact us after 15 days. When I came after 20 days then the customer care executive told me that this is not a manufacturing defect and which was repairable we have done, I request him to send the shoes to company for Re-repair then he told me that we cant do that. Then i have decided that i never purchase the woodland shoes, and never suggest to my friends for purchasing of woodland.

Dushyant vikram singh

[protected]

WOODLAND/TROUSER DEFECTIVE — defective woodland trouser

I had bought trouser from Woodland showroom in Gwalior. In very first wash, the trouser got completely discoloured. I requested woodland showroom to change the trouser. I even told them the date of purchase and the bank statement for same. they completely denied to accept the trouser and told that it will not be replaced anyway. this is the worst experience anyone can have with such a reputed company. If anybody from Woodland customer care reading this, please make sure that no customer gets such a shock like me.