Woodland Complaints & Reviews

Same issue with my shoes i think they prepare duplicate shoes M from Mumbai

ONLY COMPLIANT BENEFIT WILL GOOD, WHEN THE BIG PROBLEM IS BEEN SOLVED BY THE COMPANY, BUT COMPANY DON'T PROVIDE ANY SERVICE TO THE LAST USER ONLY CONCENTRATE ON THE SALE OF PRODUCTS DON'T CONCENTRATE ON THE SERVICE AND ALL THAT, I WILL BE HAPPY WHEN THE PROBLEM WILL BE SOLVED AS EARLIER.

shoes — sole broken

purchased one pair shoes on 28 May 2008 FROM BATA SHOE SHOP at kesavadasapuram PATTOM P O TRIVANDRUM KERALA on 28/05/2008 .It s left sole broken by 8 cm .Approached the dealer on 02/07/2008 but he hesitated to either repair or to give compensation . Reqest immedite action. BILL IS KEPT WITH ME.

I think the ones made for women are named as "woods" rather than "woodland" ... I guess, thats the case with your ones ...

Woodland has reintroduced its sub-brand “Woods” which caters to the formal wear segment. Woods was first introduced in 1998-99 as a semi-formal brand but was withdrawn after a year as it failed to make an impact. This time the company has worked out a different strategy for Woods. While currently Woods shoes, bags and accessories are being sold at Woodland stores, the company plans to open separate Woods stores selling only products under the brand to give it a distinct identity. “Woods will have high-end men’s and women’s footwear, bags and accessories, priced much higher than the Woodland range. It will be targeting a niche market with small boutique stores in upmarket locations limited to the metros. Woodland is opening five such stores this year — two in Delhi and one each in Mumbai, Bangalore and Chennai.

sandals clip

Woodland sandals clip

Woodland Shoes — size 44

Iam looking for woodland shoes model no 2100 camel colour since last 2 months but size 44 is not available in any woodland store mumbai what is the problem no one is entertaining me. so plz do the needful

I have purchased one pair of woodland shoe no. 418107 camel42 from your authorised dealer m/s occasion point alwar ph.[protected] m.[protected] vide bill no. 5253 dt. 02/07/2010. right from very begning the lace hooks were tearing laces very frequently and lacebase was also short. the stitching of shoe from corner get unstitched. as i am wearing woodland shoe from 15 years but first time i am facing such a problem.
sir, i do not want to aporch in court of law if i receive positive responce form your side other wise i have to take hard steps as your dealer is not responding on my complaint.

mukesh jain advocate

SHOES LACE — DON'T HAVE A PAIR OF LACE TO REPLACE OR PURCHASE

I HAD PURCHASED A PAIR OF SHOES FROM WOODLAND OUTLET BISTUPUR JAMSHEDPUR TWO YEARS AGO. TODAY I WENT TO

THE OUTLET TO CHANGE THE LACE OF THE SHOE. PLEASE ADVISE IN THIS MATTER. ALSO SEND THE CUSTOMER CARE NO TO MY

MAIL ID WHICH IS [protected]@yahoo.com. PLEASE MAIL ME REGARDING THIS MATTER WHAT WAS GOING ON.


REGARDS

AVINASH SINGH

I purchased a pair of shoes SM 1015911 black 45 footwear (leather) for Rs 4395.00 on 5 Feb 2012 from Aero club,shop no 21-22 SAHARAGANJ Mall Lucknow vide receipt no 201252 .Today while polishing the shoes ,it was brought to my notice that there is a crack on the toe of left shoe.The shoes were taken to the shop keeper for replacement, who declined to honour the warranty.It is a manufacturing defect.How come your dealer does not help customers to resolve their grievance.Could you kindly look in to the matter .

On hearing from you ,I will send the pairs of shoes for your verification and opinion.

thanks.

col mohar singh
40/1 Nehru enclave
Lucknow cantt
M [protected]
[protected]

Dear Sir/Madam
I have purchased a pair of beautiful shoes, model No. GC0596108 size 42 color, Mrp, 2795, No of Pcs/Pairs-02, date of purchase 20/03/2012.

AERO CLUB, 49/28, Thiyagaraya Road, T Nagar, Pondy Blai, Chennai-600017, Area Code No 0-4-5, T.N.G.S.T.No. 0881938/95-95.

I got some portion of skin got badly wounded near my heel, the portion of the shoe internally stitch has torn out.
This is because of the internal shoe design may be there would be something wrong in the design of the shoe.

we are purchasing the shoe only for the brand, our expectation is very high, now i can, t wear the shoe, i am using wood land shoe from last 10 years, it is first time i am facing problem like this, what can I do, I do not know, my friends suggesting me to published a complaint in Internet media and to file case against wood land. So finally I decided to intimate you first, wood land is very costly shoe it not ordinary shoes, we love the brand so that only we are purchasing it. In our islands there is no showroom, when ever we are being to Chennai, we used to purchase wood land shoe, we are very ordinary people.


Premjith.
Port Blair

Dear Sir,
This is for your kind information that I had been Purchase a pair of Woodland shoes on Dt. 06 / 01 / 2012 from M/S ARHAM BASANT,
AT- VATTARICA COMPLEX, PO- BUDHARAJA, DIST- SAMBALPUR, PIN- 768004 . While Putting off my shoes yesterday I found that The
Pasting of Right shoe have been Opened. There fore I went to that Retailer For that problem and deposited my shoes there. The Model no of my shoes is G 4092A, Colour:- Khaki, Size : 41, MRP : Rs 2595 /-.
It is very sorry to say that if The Quality of Woodland Shoes is So poor then I have been Done a mistake by Purchasing The shoes Beliving that
it is a Good Brand. If not so I want the Company to Replace my Shoes with in 7 days and let me keep the faith on the Company for my next Purchase.

My correspondance address is as follows, Hope i will get ur reply soon.

Alok Ranjan Satapathy
C/O - Samudra Pradhan
At- near proffessor Colony, Behind Army Office
P.O - Budharaja
Dist- Sambalpur
State- Odisha
Mob no. [protected]
Email : [protected]@gmail.com

----- Original Message -----
From: ranu jain
To: Customercare
Sent: Tuesday, April 03, 2012 12:44 PM
Subject: Re: Shoe defect


Sir / Madam,
Call has been received from your Agra Dept. on 30 Mar'12 that kindly collect your Repaired Shoes. Also communicated that the same was now OK.

However yesterday i visited at your Agra Dept. for collecting my Repaired shoe. But it was found that the same was not even open for repair. Reason is that damp cotton kept in the shoe for comfort are still available within shoe.

On this your executive available in the showroom said that kindly wear it and kindly bring it again in case you find any problem.

My time is precious as i m a Practising CA.

Will fwd this inline text mail to all my known one and also approach CONSUMER COURT for manufacture defect in the shoe & mentally harassment & Misbehaved & financial loss interms of Socks/time/etc.

Also will not going to purchase or allow any one in my family / friends to purchase such POOR Management co. shoe in near future.


Ranu Jain
Chartered Accountant
[protected]
----- Original Message -----
From: Customercare
To: ranu jain
Sent: Thursday, March 29, 2012 1:41 PM
Subject: Re: Shoe defect


Dear Customer,

We will get back to you.




Yours Sincerely
Customer Care
Woodland
Lets Make Ecolution Possible
http://www.facebook.com/woodlandadventure
-------Original Message-------

From: ranu jain
Date:[protected]:11:49
To: Customercare
Subject: Re: Shoe defect

Sir / Madam,
As per the below mentioned mail instruction - Shoe with Bill and damaged 4 pair of Jockey socks (sample) has been deposited at your Agra Store on dt: 16.03.12 with Repair Slip No AGRA 526.

Request you to kindly chk the same and pls inform us.


thanx
ranu jain
chartered accountant
[protected]
----- Original Message -----
From: Customercare
To: ranu jain
Sent: Monday, March 05, 2012 1:53 PM
Subject: Re: Shoe defect


Dear customer,

We really apologies for this inconvenience caused you. We will request you to submit your product at any woodland store with the copy of your bill & reference of this mail. Decision of repair/replacement will be taken by expert after looking the condition of the product. It will take minimum 10 days for the assessment.




Yours Sincerely
Customer Care
Woodland
Lets Make Ecolution Possible
http://www.facebook.com/woodlandadventure
-------Original Message-------

From: ranu jain
Date:[protected]:15:24
To: [protected]@woodlandworldwide.com
Subject: Shoe defect

Sir / Madam,
I had purchased one pair of shoe from Agra dept. somewhere in the month of Nov'11...GC 057108 @ Rs 2595.
However i started wearing this shoe since Jan'12...
Till now more than 10 pairs of "Jockey" socks got damaged from front approx Rs 1500. Wearing and tearing is due to manufacture problem inside the pair.

On dt: 04.03.12, i visited at your store at Agra.
Straight away they denied to accept the problem. However on showing damaged socks, store in-charge said that "drop your shoes...i'll wear this shoe and will see for 3-4 days...if i found problem then only i'll fwd the complaint". Just see wat your in-charge is saying...

Kindly arrange for replacement of shoe, otherwise i'll go via Consumer Court...


Thanx
CA Ranu Jain
[protected]

WOODLAND — defect for shoes

kolhapur shop
bill no- 10116
date-24/1/2012

description of goods- R1GC 0572108A ASSR 0 FOOTWEAR ( LEATHER )
price 2020
vat- 12.5=224

Dear Sir,

I am Sumith (from Trivandrum, Kerala), currently working in Coimbatore as Senior Software Engineer.

I purchased a Woodland shoes from Brookfields in Coimbatore. Details are as follows:

Article No: G 52777
TIN No: [protected]
Colour: Green
Size: 42
Price: Rs 2395
Purchased on 19 Sept 2012

Purchased from Woodland Store, 67-71, Brookfields Plaza, Krishnaswamy Road, Coimbatore,[protected]

I think there is a serious manufacturing problem in one of the shoes (right pair) that I feel some sort of "numbness" around thumb and nearby areas of my right leg. I examined it closely and found out that something is protruding inside the shoe just below the shoe lace flap and irking at the nerves in my foot (really painful to be frank). Initially I thought it will be alright but after 4 weeks, still the problem persists. Sensitivity in that particular is almost not there and am feeling a lot of pain and discomfort.

I really feel the pain now. Don't know what to do...Having paid such a huge amount to get a pair of shoes, I would like to get it replaced/repaired.

I really don't have time to visit the showrrom from my workplace which is far from Brookfields. Also on weekends, I travel to Trivandrum.

If required, I can send this shoes to your office so that you verify if I am right or not.

Urgent action is required in regard.

Please do the necessary immediately.

Regards,
Sumith T
+91 [protected]
+91 [protected]

I have purchased WOODLAND shoe Model 0466107Y12 from BHUJ, Gujrat and within 15 days one metal eyelet failed. In next 65 days sole adhesive of both the shoe and inner pad also failed,

I tried to get contact details of the company for complaint and replacement but could not get.

Kindly do the needful.

Regards,

D K Kale

[protected]

I had purcheased WOODLAND SHOE article no 0433107 khaki39 from an authrised dealer rajouri garden delhi on 19 march 2013 .within 90 day i have found that that upper binding of shoes shade off i tried to complain but no response by the dealer


PREM YADAV
[protected]

Its rather a suggestion to the woodland Management and officials not to conduct loot in the name of Factory outlet and luring customers by giving them huge discounts on defected items.
Secondly employ atleast humble salesperson with two ears to atleast listen to the grieavance of the customers.

Now to tell you my experience with one of the factory outlet in vaishali Ghaziabad at Ansal plaza is that, that I purchased two pairs of footwear believing that woodland is known for its comfort and what it charges is worth it. And it was not for the first time that I went for woodland footwear because I am a customer of this brand since ten years but finally that was my last purchase in the month of August 2013.

If possible try to consider my complaint and replace my footwears with the new one.

It is really unfortunate for a company like woodland which is not at all caring for its customers.

I, therfore request you to kindly consider my post because I am not only a customer but also a researcher in the field of Brand Management & Positioning.
If you feel like contacting My mail id [protected]@gmail.com

Dear Madam/ Sir,

I the below mentioned presenting few lines for your information and necessary action.

2. I have purchased Woodland shoe model - G 52777 Green 41 Footwear (Leather) from M/s Aero Club, Woodland Store, 3/4 York house, Opp. Electric house, S.B.S Road, Mumbai- 400 001 vide Cash memo No. 8627 dated 25 Jan 13.

3. It is intimated that after purchasing, within 2 months the sole got removed from both of the shoes. Then I gave it for repairing and collected back after 15 days. Then again after 2 months the same has happened and I requested the showroom manager for replacement of the shoes. But they repaired with hard pasting after 25 days. After 2 months again the sole is getting removed sowly. Sole has become so hard like stone and now the condition is that it cannot be pasted any more.

4. In view of the above it is requested to replace my shoes or guide me about what should I do with this ?


Regards,

K Sooraj
Naval Dockyard
Lion Gate Mumbai- 23

Mob- [protected]
email - sooraj.[protected]@gmail.com

Dear Sir,
I have purchased a pair of Woodland shoes but now its breaking on sole. i want repair it where i get a shoe room or shop for repairing in Port Blair.
Cont No. [protected]

My name is dushyant vikram singh, I have purchased woodland shoes worth Rs. 2599.I had only wear the shoes 7-8 times but it have some manufacturing defect, I goes to woodland shop at Bittan market, Bhopal, M.P they take my shoes and said that contact us after 15 days. When I came after 20 days then the customer care executive told me that this is not a manufacturing defect and which was repairable we have done, I request him to send the shoes to company for Re-repair then he told me that we cant do that. Then i have decided that i never purchase the woodland shoes, and never suggest to my friends for purchasing of woodland.

Dushyant vikram singh

[protected]

WOODLAND/TROUSER DEFECTIVE — defective woodland trouser

I had bought trouser from Woodland showroom in Gwalior. In very first wash, the trouser got completely discoloured. I requested woodland showroom to change the trouser. I even told them the date of purchase and the bank statement for same. they completely denied to accept the trouser and told that it will not be replaced anyway. this is the worst experience anyone can have with such a reputed company. If anybody from Woodland customer care reading this, please make sure that no customer gets such a shock like me.

Woodland shoe — Poor Quality

I am regular user of woodland shoes, but now the product quality goes down and down . Few days before, i bought one pair of shoe model G-4085. just after 20 days, i had return to shop for repair (sticking the sole) and asked the sale's boy that, "company did any quality check on it or not". He just smiled and said it will done in 3 days, thank you.

Woodland shoe — irresponible service

Respected sir,
i purchased a wood land shoe from AERO CLUB, WOOD LAND FACTORY OUT LET, MAARTHAHALLI, BANGALORE on Dec-2007.but after two months the whole colour faided and the back counter is completly gone.then i went to that shop for repairing because the company providing one year warranty.but they asked me some money for repairing.At that time i argued with them then they told me like they are ready to repair the colour faided parts and remaining will be chargeble.i aggreed with them.but again they cheated me..they repaired very very badly and they not at all repaired the colour faided part and they are argued with me and told me like they are not ready to clean the colour faided part.
at last they charged Rs: 220.
Now my Shoe is looking like ten year old one.Repair slip no is 544, Dated 07/03/2008. RTQ[protected]. Kindly please take necesary action as soon as possible.

I have purchased a shoe from A to Z Fashion, Sector 17, Chandigarh but the sole of both the shoes have been cracked and useless. Then i approached the shopkeeper for its replacement because of poor quality sole pasted on the shoe of very famous branded company i.e. Woodland. But the shopkeeper has refused to replace the same and charged 600 rupees for the replacement of sole only. So i have decided to complaint the MD of Woodland. But today when i read all above complaints against the woodland company then i knew that the reputation of the company will be no longer in coming time and also know that the complaint to MD is useless and wastage of time only.

I have purchased a woodland shoe worth Rs. 1800/- from A to Z Fashion, Sector 17, Chandigarh about 8-9 months back and worn the shoes approximate 100 times. But it is regretted to point out that the sole of both the shoes have cracked and become useless. It is a very serious lapse on the part of such a Branded Company WOODLAND. I approached the shopkeeper for its solution then he charged Rs. 600/- from me for replacement and sole and not ready to replace it free of cost.

When I approached the shopkeeper for the solution of my broken shoe sole then the salesman of A to Z Fashion, Sector 17, Chandigarh told me that you have not worn the shoe regularly. His means that i have to worn the shoe daily all the times the sole of the shoe have been made for this. The sole of the shoe have been broken for less use of it. It means the sole was already reduces its life even when it was in the shop and start loosing its life from the date of manufacturing.

Dear sir,
I purchased woodland shoes from a showroom in Noida(Delhi-NCR) but within months it has broken. The dealer is not intrested in replacing them. He is even not ready to repair them. It has shaken my confidence in woodland.
What should I do? Should I again buy new woodland shoes and thus waste my money? Would you please do something? I am waiting for your response

hi,
Id bought a black shoe "SM 003Black 43 footware" (Rs 5000 odd) from one of your reatil stores in cochin during the month of may 08. after wearing ti a few times i found that it had some kind of imbalance.. where i was loosing/ tripping on my steps...

Sicne i dont have a show room close to tuticorin, i decided to give it back from where i purchased it.
gave it by end of August 08.. and explained the problem.. as well as i dont come often since im located far away.. and would most prob come once in a month or so plz rectify it..

they gave me a simple answer lets see, were not sure what we can do... and etc etc etc.. the courtesy never went through when u buy an expensive shoe and most importantly trusting the brand...

id gone there twice in the 9th month Sept 08.. frist time they said they are open but on sunday it was closed ( from alleppey to cochin only for this 70 km) .. then the next time ( from quilon to cochin only for this 160km) the shop was open, i tried out the shoes.. they did a soling inside and it was un bearably too tight and your legs dont fit inside coz the height is taken up by the soling.. and dont understand why they dont look at all these when they do some thing.. and all the more un practicle to travel all the way from quilon or alleppey to just pick up the shoes..

In the month of Oct / Nov 08 the shop courriered it and its still not reached...
the shop person is saying okay we will reduce the sole.. we will send it etc etc etc and out of the 1 yr of buying the shoe... shoe life will be 9 months by the shop keeper..

i wanted to mail in long time back itself.. but then dint find the right time to do so...
I hope there will be some effort from your side to solve this issue, beliveing in the brand and image of the company.
either pay me back, i can get another pair of shoes from other brands and need not waste time and money in making the 5000 bucks shoe a 10000 bucks shoe.
thanking you.

rgds
Vinesh

dear sir,
i bought a pair of shoes article no. gc0287106 size 43 colour khaki worth rs.2795/- on 13.11.10 bill no. 3778......within a month upper leather cracked like anything..after efforts i could lodge the complaint in the woodland store at atlantis mall civil lines..my claim no. was 81 dated 28.01.11..on 13,02.11 i was informed by the store that my claim has been passed & i can aval that..on 15.02.11 ivisited the store and was surprised to see that only 70% of the claim has been passed..THIS IS NOT AT ALL ACCEPTABLE TO ME....in fact not less than 100% claim is acceptable.when store recommended for 100% claim approval how come 70% has been approved ? your shoe is torn out in a month causing mental and social harassment to the consumer and u are instead of being apologetic showing an indifferent attitude towards consumer harassing him again..it is not your discretion to decide a claim arbitrarily.
therefore it is requested that kindly approve 100% claim & take appropriate action against the person responsible for passing that 70% claim and tarnishing your consumerfriendly image..
thanking you!
yours sincerely,
manoj singh
h. no.2, type-3
t.b.colony,teliarganj,
allahabad.

dear sir,
i purchased a shoe article no. gc0287106,size 43 colour [protected]@rs.2795 vide bill no.3778 on 13.11.2010 from woodland store at atlantis mall , civil lines allahabad.that shoe's upper sole broke after one month.after efforts i could get my complaint lodged on 28.01.2011 and claim no. was 81.after that i was informed that my claim has been approved.when i reached the store i saw that only 70% claim has been approved.it means that 30% of the cost has been deducted for one month o[censored]sing the shoe.IT IS NOT ACCEPTABLE TO ME AS A CONSUMER .therefore kindly review your this assessment of my claim.store had recommended 100% claim.thanks.
manoj singh
allahabad.

Hi,

I have purchased shoes from Woodland R1GC 00011A ASSR FOOTWEAR on date 23/07/11.
After wearing the shoes for two days it stiches came out.

I returned the shoes to Manager of AERO CLUB, Wood Land Store Pune.
But he has refused to give back money or any replacement till time I get another one.
He told me that it will take 10 days for NEW shoes. but till that time what I have to Wear?

I experienced really pathatic service from Woodland Store and this store should be banned into the India.

Regards,
Ranjeet Shinde
Mob: [protected]

Store Name:
AERO CLUB
Woodland Store
Shop No 694, PUNE_SATARA Road,
ADJ To HOTEL RAJDOOT, Pune-411037
Tel:[protected], 24267314.

Retail Invoice No: 4158

SIR,
I AM A REGULAR USER OF WOODLAND SHOES. THE COMPANY IS WELL KNOWN IN THE SHOE INDUSTRY AND NEEDLESS TO SAY IS A BIG BRAND. THEIR SHOES ARE EXPENSIVE BUT COMFORTABLE AND DURABLE. I AM USING WOODLAND SHOES FOR THE LAST AROUND 10-15 YEARS AND NEVER HAD ANY PROBLEMS. THIS COMPLAINT IS REGARDING A PAIR OF WOODLAND SHOES " WOODS" WHICH I BOUGHT FOR RS 2400/- ( MRP 4000/- ) DURING SALE PERIO, SOMETIME BACK FROM WOODLAND OUTLET IN DELHI. WHEN I BOUGHT THE SHOES I WAS TOLD THAT THESE ARE LEATHER SHOES AND ARE VERY COMFORTABLE. HOWEVER AFTER WEARING ONLY FEW TIMES ONLY THE CRACKS HAVE DEVOLPED ALL OVER THE SHOE. THE SOLE OF THE SHOE IS ABSOLUTELY NEW. WHEN I WENT TO THE WOODLAND OUTLET UNDER THE BRAND NAME "WOODS" THEY AND SHOWED THEM THE SHOE THEY TOLD ME THAT THERE IS MANUFACTURING DEFECT IN THE SHOE. IT IS NOT EVEN LEATHER. THESE WERE IMPORTED FROM CHINA HOWEVER DUE TO COMPLAINTS THE SAID ARTICLE IS DISCONTINUED BY THE COMPANY. HOWEVER THEY TOLD ME THAT FOR THE REPLACEMENT OF THE SAME I HAVE TO GOTO WOODLAND SHOWROOM WHICH IS IN THE SAME MALL I.E. DLF PROMINADE, VASANT KUNJ AND DEFINITELY THE SHOE WILL BE REPLACED BECAUSE THERE IS MANUFACTURING DEFECT IN THAT. I WENT TO WOODLAND SHOWROOM WHICH IS ON THE GROUND FLOOR IN THE SAME MALL AND GAVE THEM MY SHOE. THE STAFF OVER THERE ALSO ACCEPTED THAT THERE IS MANFACTURING DEFECT AND THEY WILL SEND THE SAME TO THEIR FACTORY. THEY ALSO GAVE ME THE REPAIR SLIP NO. 75, DTD 15.08.2011. IT IS ALSO WORTHWHILE TO MENTION THAT I ALSO BOUGHT ANOTHER SHOE FROM THERE FOR RS 4000/- WHICH GOES TO SHOW THAT I AM LOYAL WOODLAND CUSTOMER. HOWEVER AFTER A COUPLE OF DAYS I GET A CALL FROM THE WOODLAND, DLF PROMINADE, VASANT KUNJ THAT NOTHING CAN BE DONE BECAUSE THE SHOE CAN NOT BE REPAIRED.
IT IS RESPECTFULLY SUBMITTED THAT ONE BUYS SHOES FROM SUCH A BIG BRAND NOT WITH THE INTENTION TO GET IT REPAIRED OR REPLACED BUT WITH FEELING AND HOPE THAT SHOES OF SUCH A BIG COMPANY WILL BE COMFORTABLE AND DURABEL. HOWEVER I AM VERY MUCH DISAPPOINTED WITH THE BEHAVIOUR AND ATTITUTE OF YOUR STAFF SAYING THAT NOTHING CAN BE DONE BECAUSE THE SAME CAN NOT BE REPAIRED AND THAT TOO AFTER ACCEPTING THAT THERE IS MANUFACTURING DEFECT. IT IS SUBMITTED THAT WOODLAND IS A BIG COMPANY AND SHOULD ALSO VALUE ITS LOYAL CUSTOMERS WHO ARE BUYING SHOES HOPING THAT THE SHOES THEY ARE BUYING ARE DURABLE ALSO AND NOT OF ANY INFERIOR QUALITY AND ONCE IT IS BROUGHT TO THE KNOWLEDGE OF THE COMPANY IT SHOLD ACCEPT IT GRACEFULLY RATHER THAN TRIES TO RUN AWAY FROM IT FOR THE OBVIOUS REASONS. THIS IS NEVER EXPECTED FROM SUCH BIG COMPANIES. I THEREFORE AGAIN REQUEST YOU KINDLY LOOK INTO THE MATTER AND REPLACE THE SHOE AS SOON AS POSSIBLE.
THANKING YOU
TARUN
NEW DELHI
[protected]

Dear Sir,

I (Nitin Gupta) have purchased a new Woodland Footwear (Model : G0572) from MGF Mall, Woodland Showroom (Ph :[protected] Gurgaon on 04.12.11, I have paid Rs. 2695.00 for that. At the time of purchasing, they have given me a shoe from their Desh Board to check, It was OK, after that they gave me a new piece from their store, I asked can i check this one, They told that it will be ok, but when I have wear that shoes their was so many problems in this shoes :
1. Pasting of Right leg shoes was not proper
2.Right leg shoes is not in fitting , means when I wear it bend on a single side

After 3 days, I had again gone on that showroom, they listen my complaint, but told me that replacement is not possible, they will send this pair to their Dehradun factory,I have left the pair, yesterday (16.12.11) when I go their to collect the same pair, I found that their was no improvement , still the problem was same, Now again they have put that pair & told me that again they will send it & re-check & replacement is not possible. Pls tell me that how many I will go their & they are taking the complaint lightly, Now I need the New pair of that shoes, Kidly help me for the same & suggest what can I do ?

Regards,
Nitin Gupta
Mob : [protected], [protected]
Email : [protected]@hplindia.com, [protected]@rediffmail.com

I am writing from Hyderabad India. I have purchased woodland shoes in july 2014 as I thought that these brand has the reputation for the durability and toughness. From the day I purchased the product I have been having problem with the sole and the other parts of the shoes. I have given the shoes for repair two times till now. even though its 11 months I have bought the shoes I have not able to use them for one month fully. Please look into the issue and see to it that some justice is done. As of fact I am feeling that I have wasted my money in believing your brand .