Woodland — Bags

Address:

Thiruvananthapuram, Kerala, 695036

Hi Team,
For the last 8 years I was using only woodland shoes and sandals. Last week I bought a bag from woodland store frm Trivandrum woodlands store, deeply disappointed that its thread came out in the first use itself.
I need a full refund or replace with a new bag.

I have attached the image of bag where the material has started protruding out.

I suspect the bag which I got is frm an old stock.