Woodland Complaints & Reviews

Dear sir

i have purched trousers from sagar store .trousers colour was fade in 1st wash .during warrenty i had accident so i m nat able to go to store and store manager had not given contact number in bill . atleast i m inform to store manager
i have given my trousers 20 days ago but store manager not given proper response
pls resolved issur ASAP

regards
shamlendra singh
[protected]

The shoe purchased from your outlet at kalyan (G-1, mahaveer shopping kalyan.
Even after paying about 4, 500/-, i am disgusted to say that even though i am a regular user woodland shoes.
I will never opt or advice others to buy one.
The shoe was purchased on 28th april,
Within a week the lace worn out due to the rivets. The retailer has taken my complaint, b ut i will not accept any alterations in it. I will only settle for another piece. This is nearly tenth year i am using woodland shoes. I hope you take nessessery action, and replace the shoe with a fresh one.
Looking forward to a healthy customer and dealer relationship.
Thank you.

Sir, i and my family is your customer, i purchese your shoes from m/s aero club meerut on date 25/5/2015 in rs- 3095 ref no 4035413 retail invoice[protected] / cst- [protected]c sir, my shoes shool creck i am in rishikesh please change my shooes and coopreat me . thanks dr ravi rastogi chief editor himalaya aur hindustan nb-841 idpl colony virbhadra-249202 rishikesh dehraduk uttarakhand [protected]

Just to brief the issue, i had purchased a pair of footwear items from one of the woodland outlet i. E located in noida-spice mall " aero club, nec spice world mall, against the retail invoice no. D020csh[protected] on 1st may.

After wearing the footwear, both soles were broken within 15 minute and that too when i was in one of the mall with my family. I was so embarrassed as i could not walk around.

I had requested for replacement of the product against the repair

Woodland being one of the reputed brand in the market is selling such an great quality of products in the market, then how can a customer would trust its products in future.

I could have taken the repaired item if issue was not such big... But it seems entire shoes is defective...

Kindly look in to it

Regards
Sanjeet singh
[protected]

I bought woodland sandals and they got damaged within 5 months. The local showroom is not helping. I sent email to Woodland customer care but there is no reply from them. I give here the email I have sent them.

Dear Sir/Madam,

I am Kingsly from Tirunelveli, Tamilnadu, South India, 627002. I purchased a pair of sandals of the below mentioned model on 23-Nov-2015.

ITEM CODE - GD 0485108Y15

The shop's address is,
Footcare,
2, L.T.M building,
Tirunelveli Junction, Tamilnadu, South India.
Ph:[protected]

The plastic lock in the main strap in one of my sandals is broken. It is only five months since I bought this product. When I took my sandal to the shop where I bought it, I was told that they only sell items but don't do repair services. I was advised to mail to woodlands customer care (this email ID).

I took my sandals to the Woodland showroom in Palayamkottai, Tirunelveli. I was told they can help me only if I had purchased the product from them directly. I feel this is not fair.

I think I can expect a product from such high quality brand to last much longer than 5 months. I want to know if I can get a replacement for this product. It would be convenient if I can get this solved in some Woodland outlet in my place. So I request you to let me know what I should do now.

Thank you
Yours Sincerely

Kingsly

Baught a woodland shoe gc 092611oy15, from pune mahahrastra within 3 months shoelace holder broke down and was humiliated at my hotel. Being a chef was very much disappointed in the restaurant went to the showroom and they said will repair it for me after 3 weeks they gave me after repairing after 5 months the other pair got broken from the same place. Please i request the team to replace my shoes. I have a strong believe in woodland. And wear only woodland.

My email - [protected]@gmail.com mobile no is :[protected]. Pune india
Thanks & regards
Chef manish behl

Hi, i bought woodland shoe in the month of january. Within 10 days o[censored]se stiching got open. We contacted kamla nagar showroom, and ask them to replace the shoe but they refused. After 15bday they had returnedus therepajred shoe. Now again sole of shoe got broken we are fail to understand to whom should we contact cos lasttime behavior of the showroom guywas not good. We cant expect such bad quality from woodland. Please help me in complete replacement of shoe.

I am a Woodland fan since last 10 years. I am using woodland footwear regularly and quite satisfied with the quality. But recent experience with Woodland raised certain question about brand value of Woodland.

I bought a pair of sandals from Woodland store Dombivali (Mumbai). It was a new arrival hence no discount and no other offer. We bought it at the price of Rs. 2399. We were expecting good performance as usual with the product. But to out surprise, with 4-5 days o[censored]se its sole got split, threading got torn and some fancy buckle came out. We went to the store and complained. They took the product for repair. We received the product back after almost 10 days. It was repaired vey poorly. Finishing of repair was very bad like a road side cobbler. We again returned it. Then we got the product back after a week. Once again the repair done was poor. But we took the product as it was okey to use. But to our surprise with 3-4 days o[censored]se it again got the almost same problems as earlier. This time, we complain to the Woodland customer care email id. They asked us to deposit product at store for inspection and repair by their staff. We went to the store and deposit the product. We were asked to wait for 10 days. After 10 days we went to the store, the store person was still keeping sandals with him unrepaired. We contacted customer care again. This time they got it inspected. But they said as the product has wear and tear and roughly used so they can not repaired it / exchange it / refund it. They even said that my wife does not wear sandal properly.

Now my questions:
Does anyone expect this kind poor quality from Woodland?
Does anyone expect this kind of poor customer service from Woodland?
Does Woodland has right to disgrace a woman because she found their product defective?
Don't we have the right to demand the service and quality for the price we paid for the product?
Should we accept a defective item, cheaply repaired and not Up to the mark as per price?


Please consider this is an intimation of My Notice to moving to consumer court.


Thanks & Regards,
Sandeep Shrivastava
+91-[protected]
[protected]@hotmail.com

We submitted a sandal on 23 March on outlet at jailroad . when after chasing of 3 weeks I visited to collect my products and I was returned a product with more damage . Iam being told that I don't even recognize my product . I submitted the product for bad pasting issue and I was returned a tamperd product . now I will need to wait for another few weeks sourabh solanki the store manager is least bothered to even attend an address the issue . as a customer Iam not sure what Iam suppose to do next with such a crap service

Respect sir,
Usually my family, friends like to use your products for 10 years and i wish this company progress day by day. Sir, last month i purchase woodland shoes from your outlet at distt una, himachal pradesh but shoe threads worn out & pair design has defect. As i showed shoes to your manager after three days of purchase and he has accepted it but refuse to change these shoes. I have humble request try to sort out this issue on your basis to keep company loyal customers.
I will be thankful to you.
Rajneesh kumar, mob no [protected].

I m ordered shose from your site odder is GC[protected] UK size how I received uk41 order not available in site. Why they were sand and customer care no is not repoding.I need to be received my true order.

I had purchased leather shoe article no. L231110a 43 size brown colour from aero club(Woodland) ugf shop no. 14, 15, 16 western mall, ludhiana at rupee 7995 cash memo 4209 on 29.02.16 within 3 days shoe was open from one side and same day i told the store manager o[censored]pper given address and he promised me that the shoe will be 99%replaced in 15 days and now he is giving me that shoe saying that sry sir we could just repair them ...I hadnt accepted the same ...So hope this complaint will help me in some how...

Dear friends woodland company ke branded shoes lete ho to in chijo pe dhyan do

*complaint of woodland brand*

* aapke warranty ke shoes jo aap woodland store me repair ke liye dete ho, to wo shoes company ko nahi bhejate hua local cobbler se aapko repair karake diya jata hai.
Dhyan me rakhana

Aap kabhi bhi woodland ke shoes kharidane ke baad wo rapair kar ke jo aapko dete hai wo kahase aapko...

I am dharmesh dhamsania, advocate, i am purchase shoes in rajkot city woodland show room, dr. Yagnik road, model no, tmpo6fwr men shoe gc 0333106w 13 black 39, dt. 03-feb-2016. When i walk with this shoes sole noise chui.. Chui... Chui... So i am very disturb for this noise. Kindly solve or change my shoes shortly. Intimate me.

Dear one i bought the floaters on 14th feb, i hv been wearing it, i bought this because i thought woodland was tough, but i am dissapointed by the performance .i bought it from meenakshi mall woodland .
value 2895, my name simran singh used debit card, contact [protected]

Hi sir I am Jay bhanushali
i had purchase woodland shoes on 19/12/2015 and with in one month shoes was defect and they given me three month warranty for repair but after long process they are not ready to repair but also they are passing me local to upper and upper to local service channel...after long wait today i complain to you please solve my issue

I have purchased woodland shoes worth rs-3395, only after 5-10 days i found it was defective from front side...then i take the shoes to the woodland store shipra mall, indrapuram, ghaziabad...from here only i have purchased the shoes...they taken the shoes as the part of warrenty nd given me back after one month...nd i found that the have just stick the shoes with adhesive nd given back...i gave them back to repair it...nd now they r saying...

Hi,

I recently purchased 2 pairs of Woodland shoes in one go for which I paid an amount of Rs.9444/- in the sale. The actual cost of the shoes is Rs.14000/-. The bill copy is attached herewith for your reference. Whilst using shoe shine, the color of the shoes has changed to dark brown. I immediately bought this to the notice of the store manager, Mr .Mahesh today and he tried using woodland shoe shine and one area of the...

I submitted my shoes as for repairing on19/01/16 and I purchased shoes on November end of 2015 only nd from December in that shoes problem was seen so I submitted my shoes for repairing and after 1month 4days I got my shoes by doing many call through customer cares and even after that it as it was without repaired the woodland store were giving my shoes I didn't accept nd after talking to customer care they call me back nd telling u take ur shoes we can't do anything... What the he'll company Is doing the company should be pay penalised...

Although the quality of your rugged shoes may be good but your formal shoes needs lot of catch up. I had recently purchased a formal shoes during Deepawali and to my surprise it was defective and had to get it replaced after a lot of hardship after 2 months of follow up. During the relacement I went with a more traditional model to avoid discoloration however I found the shoes was of substandard quality and the color was fasting for both the shoes however indifferently and both shoes turned different. I have raised a complaint about the same but the same is falling on deaf ears.