Woodland — Woodland no confirmation or reply from woodland after purchase

Address:Kamrup Metropolitan, Assam, 781013
Website:www.woodlandworldwide.com

Hi,
I am Dimpal Kumar Baishya, I have purchased a shoe ( ITEM CODE :GB 0433107Y15 COLOR:CAMEL SIZE : 41) from woodlandworldwide.com, and i got a confirmation mail from ccavenue.com after payment.but there is no reply or confirmation mail from woodland regarding order/shipping information. order details as follows,

Dear Customer,

You have received an order on http://www.woodlandworldwide.com
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@woodlandworldwide.com.

For your convenience, we have included a copy of your order below.

Order # Order Date Order Amount
249883 Dec 24, 2016 2100.00

Billing Details

Customer: Dimpal Kumar Baishya | [protected]@gmail.com | [protected]
Address: House No.12, Dr.Binay kr.Tamuli Path, Gotanagr, Jalukbari, Ghy-13, Guwahati, Assam - 781013, India
Customer IP: 47.29.191.132
Pay Mode: DEBITCARD - State Bank of India
Bank Ref #: CCADL1RDC579
Instructions: None

Shipping Details

Contact Person: N/A | N/A
Address: N/A, N/A, N/A - N/A, N/A

Please do the needful.
with Regards,
Dimpal Kumar Baishya
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Woodland customer support has been notified about the posted complaint.
Dec 24, 2016
Updated by Ricardo Costa
It is with heavy regret and disappointment that Id like to note that
while placing an order online for the woodland product GB 0433107Y15 from
my account of [protected]@gmail.com...the money was taken but the
corresponding product was
not ordered. This is pure cheating and is rather criminal offense as
the money has been extracted but the product is not being placed and I
have no information regarding the products delivery details and all. I
trusted in the Woodland brand but Im deeply saddened here as they have
probably swindled me of my hard earned money. I am deeply saddened
and hurt by this incident. Please resolve this. Please Please resolve
this situation.
Thank You

and The statement by cc avenue as proof of transaction was sent to my email
Complaint comments 

Comments

I too have same issue...Amount debited from my account but no confirmation
I too have same issue...Amount debited from my account but no confirmation
Same issue with me wallet ammount deducted but no confirmation from woodland yet.
Got order id by ccavenue -254257

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