www.Snapdeal.com — Servicing of kenstar 6 ltr geyser | |||||
I have bought a geyser( kenstar 6 lt kgs06w5p 6l 5star geyser, invoice no sa8b93/15-16/876 dt 28-sep-2015) from snapdeal.Com on 27/09/2015.The product was having 6 months warranty. Since january 2016 it is not working properly(water is not getting hot), i have contacted with the authorized service center of kenstar near to me (i.E. Technoservices[protected] at ashrampara, siliguri, dist darjeeling), they are saying that as i have bought it from snapdeal so no free servicing will be made by them, i am to pay for that. After that i have contacted with customer care([protected]) several times regarding this issue, each and every time they are saying that there team will come to my address and check the product and replace it within 24/48/72 hours.Last contact was made with mr kapil ansari who also gave assurance regarding that.But no improvement was made till now.I am really fade up with the service of snapdeal, which is nothing but a cheater. Kindly solve the issue as early as possible, regards sourav banerjee [protected] Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
Comments
solve the issue as early as possible
Reply
Dear souravbanerjee1984,
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Team Snapdeal
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Team Snapdeal
Hi SOURAV BANERJEE
We have received your request and image(s) for your Kenstar 6L KGS06W5P 6L 5 STAR Geyser
We assure you that we will reply to you within 24 hours.
Please use the reference number mentioned below for any further correspondence related to this request.
Order ID: [protected] Reference no: 18267153
Placed on: Sun, 27 Sep, 2015 Issued on: Sat, 23 Jan, 2016
We have received your request and image(s) for your Kenstar 6L KGS06W5P 6L 5 STAR Geyser
We assure you that we will reply to you within 24 hours.
Please use the reference number mentioned below for any further correspondence related to this request.
Order ID: [protected] Reference no: 18267153
Placed on: Sun, 27 Sep, 2015 Issued on: Sat, 23 Jan, 2016
So shame.
Didn't get any reaponse
Didn't get any reaponse
till now no assistance from your side.Do the needfull at your earliest.otherwise I shouldn't have any other option than to go for consumer court.
Regards,
sourav Banerjee
Regards,
sourav Banerjee
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