Xiaomi India Complaints & Reviews

This is to inform you that i am looking for the 128 gb variant of poco f1 armoured edition but it is not available in the stock since last 30 days on mi.com as well as on flipkart and there is no such advantage of poco days for me as i am not getting a chance to have a one so please this is injustice with me so please this is my heartliest request that please increase it's stock so that i could get my dream phone.. Thanking you in anticipation and hope for an early response and action..

Sir
I had submitted our phone redmi 5 in service centre in su enterprises, 43/1
S. P. Marg civil lines allahabad for repairing on dt 09.04.2019. But i had
Been called to centre regarding our phone update since last friday but
Always they told me wait some day & rudely talk to me, then i have
Registered online complain through mi india toll free no
Woin[protected]. Please see & resolve this problem immedeatly.

I have got a message of redmi note 7pro at just rupees 11 and delivery charge rs 100 from another mi fake site.
So try to solve this problem. Make me clear about this offer.
This is the message i have got: -
Congratulations,
Dear customer,
Only you got xiaomi special offer buy latest redmi note 7 pro at just rs.11/- only,
Hurry click now - https://bit.ly/2YUXfUb.

I have a mi band 2 which is out of warranty of 1 year. Facing problem of dim display, visited customer care center at janak puri dc new delhi. They are not replacing the product saying it's out of warranty neither providing a solution or repair. Shall a customer who has a faulty product and us beyond one year spend rs 2000 again to buy new. This is a hidden policy of mi with no respite for consumers, kindly help.

This is really worst that worlds biggest smartphone brand xiaomi sent me "wrong and dead redmi note6 pro " instead "redmi note 7"

I have all proof and unfortunately shot video o[censored]nboxing this worst condition and even after complained repeatedly they just given me # reply with i have to buy new charging chord for dead and wrong product and they just given me policy reason.

Who the hell you are to making policy?? Means we guyz are # keeping blind trust on you and you just making this type of #

I don't want to hear anything i need an clear explanation on this and i need replacement of my device

My product details are
Mobile - redmi note 7 (4gb+64gb)
Colour-. Ruby red
Price - 11, 999
Order id - [protected]

Tracking no -
[protected]

Registered email id - vishal. [protected]@gmail.com
Registered mobile no. - [protected]


I hope indian consumer forum help me to solve this

This chinies brand thinking we can do whatever with indian consumer but this is not 1946 indians we are worlds major now so stop this all nonsense

I need my replacement of device

Today I submit my phone regarding forget mi account password to Narayana complex Rohtak -FLEX care
That lady sitter over there first told me it will take 3-4 hours for fixing my problem and to come back and collect the device I said I won’t be able to come again coz of some problem than she said she will deliver it to my adress but till now she haven’t respond to my calls there way of handling costumers is very bad ..what should I do somebody help me or let them keep that device

Hi,

I had ordered a PocoF1 Mobile from mi.com on 20th March 2019 but cancelled it at the same day for some reason.

They initiated its refund next day. After getting in touch with the customer care chat they had told me to wait for 8-10 working days. I had waited.

On 28th March 2019, my refund status was changed to Refund Succeed, but no maney was accually received in my bank.
So i again contacted mi and they said they had processed the refund at their end plz contact the bank.

I had checked the bank and they said there is not any transaction like that from mi.com.
I again contacted mi.com and they told me to mail them with screenshot of account statement. I had also done that.

Now again after getting contacted by mi.com they are saying that its not their problem. The refund is processed at their end.
I have asked them to tell me what payment method and account of mine they used to refund me and they are not providing the info, just saying it is refunded in the same account.
Also very rude behaviour of mi executive who called me back.

It been 25 days and i still didn't get my money.
Plz help me out.

details of my order:

order id: [protected]
refund id (as given):[protected]
last complaint id: WOIN[protected]
email: [protected]@outlook.com
mobile: [protected]

Plz contact for any other info required.

Hi, Its vishal Bhande, recently i ordered Redmi Note 7, from Mi.com official website and i received this product on 8th april at My home town which is Kannad, Aurangabad-431103.

as i ordered this product for my sister to gift her on her birthday which is on 18th Apr 2019. so i requested my friend to not open parcel to keep it untouchable .
and as long as i knew genuineness of Mi.com i didn't care about product.

so my friend take my product at my home and i decided to create video o[censored]n-boxing redmi note 7. i shoot video and after unboxing the parcel i was shocked because first time Mi.com send me "product which was not ordered by me"

so today i raised complaint i know Mi.com will take action on this and give me replacement on product. below i attached video and also product details .

Details

Mobile - Redmi Note 7 ( 4gb+64gb)
colour- . Ruby Red
Price - 11, 999
Order id- [protected]

Tracking No-
[protected]

i need replacement for product which was given wrong by you ok i don't care yours privacy policy ok i need only replacement .

policy is policy its not protocol that u can't break or change for it i need my ordered mobile i spent 11999 its my hard earned money not yours ok so i need mobile not anything else

I had purchase a 43" mi 4a pro led tv, the installation of which was to be completed between 12.00 - 3:00 p. M today (I. E 15 april, 2019)

When i tried contacting the technician, the technician initially ignored my calls and when i contacted him from other phone no., he behaved very rudely, unethically and said he is not required to answer all my questions and installation will be done when he feels suitable to do it!! He talked in a very inappropriate manner and his language was not that of a civilized person.

I request to kindly do the needful in this regard so that dignity of a customer is taken care of by the company

Hi, i am using poco f1 from last two month's, recently a new update comes and i updated my phone into new miui verson after updating the device i am suffering lot of problems
1: from left hand side my phone display is burning too much as i play pubg or i chat on whatsapp
2: when i call someone or while recieving call nothing is happening and automatically my smartphone stop working and automatically it reboot, or while opening some other apps this same problem is being occurred, i'm too much fedup by this problem
3: my phone is not working smoothly as it used to be before.
I have done all reset work and deleting cached data of all apps but the prob is same. Plz resolve my problem as soon as possible or less replace my device

I would like to bring ur attention towards ur ser of xiaomi mi note 6 pro..in this det i am getting a lot of frustration.. Because the videos on this set are not being played on the notch screen.. And camera is also not working on notch screen.. I would like u to take this problem a serious one... Plzz try to send me new updates regarding this problem asa soon as u can

My complaint no woin[protected]
Order number [protected] it have to be deliver on[protected], my product got miss rooted
Your people told me that, they will deliver by[protected]
But again in got a msg through ekart that they will deliver in 2 or 3 days
Like that its getting delay
Tracking id is:xmip[protected].
Please deliver my product to this address
45-521/b,
Prashanth nagar
Moulali
500047

I have been using mi phone for atleast a year and my mobile is redmi 3s. The last system update on my mobile came about 3-4 months ago now i am having a problem in storage as my internal storage device is nearly full and i am unable to free space in my system due to no system update and it is being continued for nearly 4 months now.. Please give new system update soon as the latest update on my system was version 10.2... Please provide with new updates as soon as possible..

I am getting "for better photo clear the lens showing on the screen". Its been only 4 days since i purchased and i am not getting replacement when i went to service center they just reinstall the software. This how you treat your customers by giving them fauly mobiles. Please check my issue its only comming some times. So while if i keep it like this the 7 days will over you will not give any replacement. I purchased mobile from kerala and i am in bangalore now

Hi,

Regret to inform you that I have bought Poco F1 on 5th Sep 2018 through Flip kart Flash sale, after 4 months the screen started burning from Top right side of the phone, beside notch. immediately I went to MI service center at Marathalli Branch, sad to say this they rejected to take my Phone.

Really felt bad. decided not to buy any Mi models in future, also will not suggest any of my friends to go for Mi Models.

Let me know what is solution here? I know that I am complaining after warranty period, expecting positive response here.

Regards,
Raghavendra

From last three weeks i am trying to buy redmi note 7 pro and you guys are coming with so limited stocks that the sale does not lasts for two seconds. You guys are manipulating the sales in your way and creating a hype in the market. It does not matter how good your phones are, if a person who is struggling to buy the phones from last one month even if he have the money then it sucks. If you don't have the stocks then don't come with these frequent sales,
First complete your stocks than bring the phone in market. You guys are just playing with indian people's emotion. I was using mi products from past 4 years but from now i will be not wasting my time and money on mi. You lost me as your customer.

On 8th apr-19 i received ordered xioami sports bluetooth headset. But the same is not working. No responce from the earphone, no visible light, tried to charge it but not charged & was unable to connect to any phone.
I registered complain through customer service number & every time they came up with same answer that "our executive will call within 3 to 4 hour's time & will take care further" but till now i have not received any call.
They are saying refund is not possible but they will replace the item but no action taken till now

Order details are as below,

Order id-[protected]
Email [protected]@gmail.com
Phone no-[protected]
Ordered address-129 park street, berger house 2nd floor, kolkata-700017

I'm having redmi note 5 pro, which i bought on 4th august 2018.
I want to log a complaint regarding cellphone bending.
As my cellphone is bended.
It is in working manner but it is bended and i'm not sure that this would be a problem situation for me or not as i'm still using it.
It is in guarantee period.
As my cellphone is in guarantee period is it replacable.

Actually i gave my redmi headset to the customer center in pathnamthitta which is near my hometown, which was not working properly and that product was in warranty period also. (I had given all valid bills and invoice as proof)
So i demanded a replacement of the same product, but till now they didn't contact me and not picking my call also.
What would i do with this poor service

Hi
I have purchased Mi Note 5 pro, since then for every 2 months I'm getting internal display problem. My screen is automatically getting a white spot at the edge. I continuously changed my display for every 2 months. I complained Mi customer care about this issue. They clearly said it is an internal problem.
They said they will change the display and will not get the problem again. But this is repeated continuously since one year. I have changed the display 3 times in a row for every 80days. I have all the details, that the store people accepted and changed the display. This is not going to be happen anymore, I cannot change my display continuously.

I trusted and believed but nothing went right, Now I need a proper solution for this. I will not leave this issue. You people cannot simply bluf[censored]s.
**** I need a replacement for my phone ****

Note:
I am attaching my invoice ID
Image of my phone