Xiaomi India Complaints & Reviews

On 30 apr 19 three fraud transaction has been done using my debit card to order some mi product.
As it's done by some unknown person i don't have order i'd.
The transaction details are attached in the photo.
Kindly cancel the order as earliest as possible to help me get my money back.
Please respond soon.
My contact details:
Shubham tiwari
[protected]
[protected]
[protected]@gmail.com...

Team,
My order no is [protected] with the name sayali sanjay tambave, i have booked poco f1 mob on 19th mar 2019 but they didn't deliver mob till 25th mar 2019 (As its a birthday gift) and they have returned the produc n 25th may. Customer care informed me that refund will be processed within 8 days but still i have not received refund. I have called so many times to cust care but nobody is telling about refund.

I...

I am ordered redmi y3 on 30 th april 2019. But yet to be it cannot shipped. Only shows shipping shipping and they give wrong informations about the product tracking. I am totally confused and tensed. I must need the product before 7th may 2019. What irresponsible service. Very disappointed. What can i do? What wrong with them? What was the solution.. Please provide as them as fast reach the product on my hand...

Myself Pradeep Kumar from Dilshad Garden Delhi. Mi user from 10 years.

Today i was gone your service centre for repairing my mi max prime. Issue in my handset is that my mi account is not login from 2 to 3 days and my handset is charging very slowly your mi store executive said that it should be repaired in 2 hours then after 7 hours they said sorry sir your handset has been dead i said what, what do you mean by sorry sir how...

I ordered a poco f1 phone of mi. Got it delivered after 4 days. On checking the phone i saw that the seal was broken and the phone was not working.
On talking to customer care, the company executive was not willing to help me. The executive told me that there is no refund available and the replacement is cancelled. This used phone is all ive got now with me.
Please help me and take action against xiaomi india....

Hello dear,

I am MI user, purchased Pocco mobile, few months earlier but my experience is very bad, i am not fully satisfied i had experience so many hang issue yet even its only after few months your product shows me actual performance what you guranteed and myth about this phone that it is flag ship killer and all fakes now
I purchased this phone with very excitement but all has gone now after use it and so many...

Xiaomi india is making fool of customers in name of flash sales. The product comes in stock at 12.00 pm and is out of stock at 12:00:00:00:01 pm. If you guys cant have enough supply, first increase the production and then try to sell the products! Cheats. I can't understand how indias number one brand can be ignorant of such a serious issue. They keep launching new phones but the products are never stocked enough to keep up with customer...

Incident date : 30/04/2019

From last 2 days my mobile is having auto off problem. When i contacted service station (Pune) they told me that there is issue with battery you need to change it. I have explained them that i have purchased mobile on 28.04.2018 and battery backup is fine.
They have told me that we have checked your mobile it is because of battery.
I have paid rs 1355/- for the battery. And from the...

Hello, I'm Rahul Kumar from bokaro, jharkhand. Me buy my new mi note 6 pro in the month of January 2019, but after 2-3 months my phone battery getting drained very fast and doesn't give me backup, so i take it to Xiaomi(annapurna service) care which is situated in ranchi, after checking my phone, they said to me that sir you have to give a some of 1356 Rs. Because your battery is licked and it have some physical damage(but I'm never opened...

To,
MI phone
Sub : complain regarding the staff of the MI customer center ghatkoper east specially manish jaiswal reg-:
Sir,
I purchased redmi y2 through flipkart on 19 feb 2019 after 2 month the display of this phone is not working the phone is in Worrenty so i search the customer care Centre i found one in ghatkoper and 2nd in CST Mumbai because my office is near to CST station so i went to customer care CST...

Dear sir,
i am customer of redmi 5 mobile phone sir my problem is my mobile phone heating when phone on charging.So phone is not complet charge. I was gone service center for reparing phone bt service said phone is moisturing with water i was gone 2 to 3 tym in service center.But my phone not repair my phone is warranty period
i requested plz repair my phome immediataly.
Thanking u...

I have purchased mi led tv from amazon, received delivery yesterday and today i have raised my installation request. Tge guy have called me and he was talking very rudely to me. He was not listening me at all. He starts abusing me as well.

The guy name was amit dogra and he has no sense to talk with their customers.

Xiaomi you need to think about this guy. He is not beneficial for your business.
br...

I wanna buy mi note7 pro in sale and when they started sale in mine store i immediately pressed buy option it showed that it is taking to the payment page and is still loading and then after a minute it showed out of stock. So my question is xiaomi giving proxy rights to mi. Stores or other mobile showrooms to opt in flash sales as users who are ready to buy it in the sale are not getting them. So is xiaomi trying to sell them in high price...

Dear Consumer Complaints Team,

This is second time, I am raising the complaint. I have been suffering with damaged OEM handset from one month. I purchased on 27 March 2019 and first day it was creating issue network and sound. I have to call customer care every day but they are making us fool and misguide. I also visited two times service center, they reset setting but not become successful then again went to service center...

I have purchased 4xpro 55inch tv from mi.com, and it was delivered on tuesday 23/4/19 by 3:30pm and the online invoice was received by 9:30pm of the same day.

Because of this delay in communication installation slots on 24/4/19 were full. I contacted customer care, where i have been asking for installation on 23/4/19 it was denied by customer car person even i informed customer care that i will it sel[censored]npack by recording a...

Sir, I purchased mi43 inch tv on mi. Com and fill online installation form in today's date in timing slot 3to6 pm. but mi technician not come and not install tv I call in your customer care center 5 times my complaint no. WOIN[protected] sir your company desturb me and waste my valuable time if in today's date not install tv. this is misbehave of customer by mi. My token no G91457....

Hi,

I have recently purchased redmi note 7 pro and i have enabled face unlock, surprisingly it is even working for my sister (She is not my twin sister) if this is the case then how can we trust face unlock?? It might even work to the people who are little similar to me. If this is how it works then face unlock in redmi note 7 pro should be considered as a failure

Regards,
Chaithanya s...

I bought my redmi note7 pro mobile before 15 days on local mobile shop at madurai. Continuously i am having auto touch problem while using outside. Can you please replace my mobile?. I gave my mobile to the local service centre in madurai (West perumal mastri street). They checked and the didn't replace my mobile. They simply said there is no problem in the mobile. But still now i am having the same problem....

It is a request regarding the redmi6
I purchased this phone from amazon on 1st april, order was received on 5th april with broken seal, and there was no phone inside the delivery box.
Complaint was logged at amazon services, however they refused to provide any assistance, post which we communicated with consumer court and they advised us to register a complaint with xiaomi in order to track the current location of the phone...

Sir please stop this flash sale thing.. No one gets the phone.. The sale is gone with seconds.. People have to buy the phone from other mobile shoppe which are selling it for 15, 800.. And earning a great profit.. Please sir i request u.. I have been trying to get this phone since march.. Everytime this happens... There is not a good connection in our side if city and due to that i cant even buy the phone in time.. And the other mobile shop...