Xiaomi India Complaints & Reviews

I got a call from unknown number ([protected]). Other side one female were there. She said that "i am talking from xiaomi company and you are a lucky winner you won a redmi note 5 pro. You can get this phone in 3500 rs only". I ask her procedure to get this phone then she replied you will get your parcel to your nearest post office in few days. I said ok i want this phone. After few days the parcel received by post office. I went to post office i paid 3500 rs to post office and got my parcel. When i opened my parcel instead of getting redmi note 5 pro i received two gents wallet. Then i called to same number from which i had received the call. She replied "you will get your actual parcel by 10th may, it was mistakenly placed". But i didn't receive any. When i called her and i asked her about the parcel she cut the call and switched off her phone.

I am dr. P. K. Ahuja, kullu, who has purchased note 3, from m/s swiss times, ab, kullu - 175101 (Himachal, india,) vide inv - 7164 dated 19/08/2016. My set developed sudden defect of not getting charged, despite a good data cabel
I took the set to m/s v v creations, gandhinagar kullu for paid service to correct the defect on 08/05/2019. They changed the battery and handed me over the set, saying it shall work properly.
On reaching home, i tried to recharge the set throughout the night, but was unable. Once switched off it iwas not getting in on mode also.
I again contacted them yesterday with the complaints, they changed the charging port and said that the things are ok. On re examining i found that the set was responding to the commands very slowly, which i demonstrated to the service team. Now they daid that its software needs to be reinstalled. They advised me to get my data backed up somewhere else and bring the set to them again.
Today when i went to a vendor for getting the backup stored in external drive, the vendor told me that the charging port installed by the service team has been removed by them, hence no charging, therefore he can not get the data stored.
This kind of service and behaviour of the service team is deplorable. Thery need to reimburse my expenses as well as should be made accountable for damages. Kindly advise what to do next?

The android device which i am using is poco f1.
There is bad speakers sound quality when streaming amazon prime video even after bringing the volume upto maximum extent. The video in prime video is not fit to the whole screen as youtube and its weird to watch any movie in that app while in other mind devices are awesome with the video quality and sound quality of speakers even. We are unable to take screenshots while streaming it (primevideo). And not even screen recorder is working. I compared with note 5 and note 6 and pro. They are able take screenshots and even can use the screen recorder. But is not working with the poco f1.

I have purchased an mi mix 2 (6gb/128gb) on january 2019 currently my display is not working since 3 days as my mobile is still under warranty and I went to mira rdvas well as borivali service center there ### people sitting are saying that i have to now pay for display around 10500 to get it solve after several request n convincing they deny that if mobile fall down it doesn't contains warranty the total cost ibpurchase the mobile is 35000 through emi now I have stopped the emi with the finance company what should i do now I have down payment to the finance company around 10000 and since January to April i paid emi 3000 per month

I purchased a redmi 6pro on 10 october 2018 and hardly not veen 7 months, when visited ashok nagar mi branch as my mobile touch not working, inspite of calls receiving and able to attend the calls. They booked a complaint as water lock hence there is a display issue. However i have expalined that no reason on water lock, which they never rady to listen on customer views, with height of arrogance they have argued with my husband. If this is the service after sales why the hell you people claiming one year warranty. Redmi phones doesnt have any shelf life it seems none should buy redmi, where their brand is not value as they propose nether their sales service. All the above, through ear phone water went saying, where my phone doesnt have any crack, or scratch covered with tempered which looks new. Also a biigest fun saying its not someone need to pur water for water lock, even sweat can enough for water lock.

Wat in the hell human who use shouldnt sweat or wat who use redmi, the biggest brand they claim. Dont underestimate the power of customers, i want my mobile to be serviced under warranty.

I purchased a mi 6a on 30 november 2018 and despite o[censored]sing it sparingly, it bended and service centre employees are considering themselves irresponsible for that and are asking me to pay a sum of 4000 rupees to repair its display which is in excellent condition
Also, the original amount is 6000 rupees and they are asking 4000 for thing which is perfectly working
I want a quick response or else i would file a case in court

My redmi 5 running on a warranty period and headphone jack stopped working automatically, the mi service center said that your jack is damage if you want to fix it then you will pay money for it and i don't understand that why you giving 1 year of warranty if we paid money for it to fix the problems and also remove tempered glass from it. If you can not give anything, do not even harm it. Why do you harm when you do not have money to pay for it?

I have visited twice in a mi customer service care for technical issue in my phone speaker. They have changed speaker twice i have visited. But the speaker after working 7-8 days damages. Don't know either they are fixing local speaker in my phone. Please help me regarding this. My phone is in warranty and warranty is going to out next month that's why they were fooling me.
Thank you,
Sumit soni
[protected]

I have completed 2month purchase my tv but not installed yet now. I want tell you i have also complaint before some days ago. But your service provider is not responsible for us.. Because they are not complete his responsibility and not good behaviour from us. So please help us if you are not help me. So i never purchased you product and not interested any product.

I accidentally dropped my one month old redmi note 7 in pool and iimmediately switched off and dried it for 24 hours. On 6th march 2019, i switched on the mobile phone. The mobile got switched on and i was able to navigate to different screens. But the mobile was getting rebooted frequently and water was detectable in the screen. I immediately took it to service center. I showed the complaint and surrendered mobile for them to check. They told me mobile might be flashed and data might be lost. I said okay. Evening i got a call from service center saying that it will cost 11300 to fix the issue. Actual cost of mobile is 12000. So i told them not to repair and i will come to service next day. So today (7th march 2019) i visited the service center and they told me mother board, battery, display etc is gone. When i checked the mobile, it was not even booting now. When i surrendered the phone it was working and i believe even battery was fine because i was able to reboot the phone even after 24 hours of time spend for drying. The service center technician has completely destroyed my phone. I admit it was having issues. But now the phone is completed dead. I am totally disappointed and frustrated with the service.

Handset was for repair under insurance with a small issue of mic in the handset due to spillage of some water on handset phone was functioning properly except for mic in the phone but when i gave it for repairs under insurance they are saying mother board is damaged. There is no chances that water would have got inside mother board as my phone had scratch guard and some water droplets were there on scratch guard.

Only 2months old mi phone, atrandom began auto switch off. As per best of my knowledge there should not be any problem in phone due to water but they told me your phone is out of warranty due to water damage. But it was not like that everything was not going well because he took my phone inside the room and came out after 10mins and showing me water damage.
At last when i urge him to repair my mi phone, he told me your motherboard is dead and it would cost rs5300.
However my phone is working properly except when i use internet, it gets auto switch off.
Then service centre employee was asking me for extraa money for repairing and he told me your phone will be in warranty again.
Actually my phone motherboard is not dead but mi service centre employee are enforcing me to make me understand that my phone motherboard was dead.
Now my complain is that mi service centre employee has intentionally uploaded on internet about my phone that motherboard is dead and now the situation is that other mi service centre employee are not accepting my phone without that issue. They assume that my phone motherboard is dead.
Therefore i request you to please help me.. Sir

I am orderd redmi y3 on 30 th april 2019. But they cannot processed first. Then i complaint consumer care and there after they give me a response to my emails. And the expected date of delievery is 7th may 2019. But shipping still not processing. What was the wrong. Please make it fast as possible. I need my product on 7th may 2018. Their delievery process was so pathetic and slow. Please give a response

Dear sir
I had purchased redmi note 6 pro from flipkart nd which is sold by your store. Nd now the charger creating problem... Nd the period of 6 months of guarantee is running... So kindly tell me how I change my charger from ur store. Without coming at ur place...
I m waiting for ur answer kindly inform me soon.

Thankyou
Ashi garg
Student

Dear sir,

This is third time i am drafting the mail in complaint consumer form. I did not get solution from mi even i has been harassed by mi online customer support, mail support and service center.

I have request to mi team to refund my money because i have been facing this issue since 1st day. I visited four time and waste my time and wealth on this oem defect set, but not resolve yet. They are saying forcefully, it is ok.

Kindly help us to resolve my problem otherwise given refund shortly

Dilip
+91-[protected]
Oder no.[protected]
Order date - 25march2019
Job sheet no.- wxin[protected]
Job sheet no.-wxin[protected]

Sir, I ordered xiaomi redmi 7 mobile dated 18 apr 2019.Due to late delievery issue I cancelled my order by next day.I paid ordered money through debit card.Till now I didn't get my refund.my order no is [protected].company claim that refund will reflected within 7 days in your account .But not same here.After 6 days I got my cancellation msg..So plzz resolve my matter.

Sir, on dt 13.02.2019i buy a new mobile charger from mi care, angul, odisha. Charger got out of order after one month. But i lodged a complain at that mi care on dt 04.05.2019.
The manager refused to give a new charger based on warranty. She told me that charger warranty is one month only but it is six months warranty as per mi care. So please look into the matter.

I bought two handsets of redmi note 7 pro which was delivered to me on the 24th. I purchased mi protection plan with it which hasn't been activated yet. One assist has confirmed that the problem is coming from xioami india. The woin number is as follows woin[protected]. I need my plan to be activated today itself. It's been more thn 9days now. I've been calling mi on a daily basis and this is mi india harassing it's customers

I brought redmi y2-3gb+32gb. I found an issue with mobile data. The service center in chennai (Kanthanchavadi, velachery and adayar) took 1 week to solve the issue by changing the board. Again i am facing issues with headphone status. They keep ignoring and saying they don't have the board. It will take 15 days to get the board, so please approach the other service center. I got the same reply form all the service centers. For the last two months, i am not even using the phone and keep waiting for the board. I know xiaomi india don't have enough time to focus on selling the mobile in flash sales and they don't want to care about the service. But still i not sure what to do then, so i raised the complaint here.

During first visit service executive said after checking the device and bill for display concern and said there is display issue and you have to replacement it and she said it will be free of cost and part is not available so she said me to come in next week... Today i visited service center now without checking the device now they are saying it will not be free of cost you have to pay 4700rs, so i asked last week they informed him that display replacement will be free of cost.. Now service executive is not responding anything and said call to call center and complaint to them... Without checking the device they are saying the amount for replacement worst service executive... They are least bother of customer complaint and arguing illogically with customers.