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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 105

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Address:Xiaomi Technology India Private Limited Orchid (Block E), Ground Floor to 4th Floor, Embassy Tech Village, Marathahalli-Sarjapur Outer Ring Road Bangalore-560103, 560103

Dear xiaomi india team,

Unfortunately, i placed an order (From mi india site[https://www.mi.com/in/]) on 21st feb'19 that contain “mi bluetooth audio receiver white” of ₹999 (For which i used my ‘₹800 coupon’ from mi and additional ₹200 + [₹50 delivery charges]).

*first picture is the invoice. *

According to xiaomi india, the shipment has initiated from bangalore to kolkata,...
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A
Ansil Kh
from Thrissur, Kerala
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hanging problems

Address:Kollam, Kerala, 683110

I have hanging issues but the technician says he doesn't see any issues for not to give refund i have video recordings of hanging problems.
Problem seems when i use the device continues. Technician says he doesn't see the problem. I do have video proof. They are not seeing the problem purposely for not to refund the amount. Redme note 6 pro. Imei:[protected]...
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K
Kencho Wangchuk
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wifi and network problem

If i write a harsh comment, i don't know what this company will do but i don't have another option. So i am so frustrated and irritated with this device. I feel like throwing it into a garbage. I have submitted a complaint already but there is no reply at all. It will be good if this company will help me as soon as possible. Please help me.
Thank you...
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D
Digvijay Rawat
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32inches tv

Address:Dehradun, Uttarakhand, 249201

Today i got my tv which i ordered 2days back when i opened the parcel remote was not available in the box and now they are saying why u opened the parcel.
If parcel containing bomb then i should wait for the service engineer to open it
No body is taking responsibility and now they are saying buy new remort then only u can install ur t
Highly disappointed from mi
If action not taken i will never take mi products...
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Aksh sharma
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redmi 6 (black, 32gb) got burnt

Address:Old Station Road, Jaal wala Kuan, Alwar (Rajasthan), Alwar, Rajasthan, 301001

I bought redmi 6 (Black in 32 gb variant) and
My naphew was using my phone and it got burnt, i thank to god it didn't hurt that 7 year old baby
I was very confident customer of mi, i had used 3s prime and note 4 and 5 but this time i am very disappointed with this accident.
I need refund or replace (Not refurbished)

Notice: if i need to get a help of court and law proceedings i'd go for that for sure....
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Address:Ward no. 22, kishangarh renwal, jaipur, Jaipur, Rajasthan, 303603
Website:www.mi.com

Dear sir/ madam i bought a new redmi 6 pro handset from a shop in my town kishangarh renewal. And from the date of bying my handset has a trouble with its sim. My sim idea cellular automatically gets deactivate. I send my mobile for any repair at mi service center they changed its system and hardware but still this problem is same. I contact customer care they only provide basic details. So kindly help me regarding this problem... Some times...
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Praneeth Chunduru
from Bengaluru, Karnataka
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mi band 2 battery issues

Address:Near Wipro Gate, Electronic City, Bangalore, Karnataka, 560100

I had a battery issue with both the capsules i used before. So i replaced then. On feb 23, 2019, i made another replacement of my capsule regarding she issue i. E., battery. I charged it to 99% and waited till the end of the day, and the charge started falling down. I was completely shocked. I expect them to give some quality products to customers, but the people at the service centers are not at all maintaining standards. Please resolve...
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harenath
from Bhubaneshwar, Odisha
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poor service- tv installation pending for last 3 days

Address:Patna, Bihar, 804452

Against the Invoice No.: 24188, dated 19 Feb. 2019 & Order No.:[protected], dated 19 Feb. 2019, I have online purchased MI LED TV 4 Pro 138.8 cm (55 In), cost Rs. 49, 999/- from Xiaomi Technology India Pvt. Ltd. (GSTIN No.: 19AAACX1741N1ZZ).
The TV has been delivered on 22.02.2019 at 12:34, by Delhivery Courier. Then on the Customer Care number of MI ([protected]), I have registered request for the installation on the same...
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RAJKAPUR SHAW
from Kolkata, West Bengal
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delay in services a long time and duty response.

Address:GOURBABU ROAD KANCHRAPARA-B2X, North 24 Parganas, West Bengal, 743145

I rajkapur shaw given a our mobile mi note -3 for services regarding battery, bulge in your service center gourbabu rd kanchrapara b2x and contact with mr. Sandip kundu or saifull islam they given a commitment complete our service as a same day but we do not get our mobile last 50 days plus i am call a lots of time but they do not response, so i am very unhappy with your representative recently i am purchased one mi 6 pro but i am take a...
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Address:Bangalore, Karnataka, 600049

Respected sir/madam, i am saravana kumar, from chennai. I am raising this complaint in regret. On 6/7/2018, i was tried to book redmi note 5 pro gold in mi.com.in (Official site of xiaomi smart phones) for rs. 11699 through online by using my debit card (The original cost of the mobile is rs. 14999. I had used my exchange coupon value for rs. 3300 (Exchanged my old phone). The transaction got failed two times, so then i went to cod option...
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S
Sayedameen
from Itarsi, Madhya Pradesh
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face unlock issue on xiaomi mi note 6 pro

Address:Bhopal, Madhya Pradesh, 462001

I purchased the xiaomi mi note 6 pro on february 2, 2019. The mobile's face unlock feature is defected as it is getting unlocked by my brother's face too. This has lead to privacy and data leaking resulting in reputation decline and low self esteem in my opion. This has lead to mental harassment too and want consumer forum to take appropriate action in this regard....
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V
vipin_pathak
from Jaipur, Rajasthan
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xiaomi mi a2 mobile phone not working _ immediate replacement required

Address:122002

I am vipin pathak from gurgaon, haryana.
I am using mi products from long time. I have multiple mi phones, i have mi headphones, i have mi power banks, i have maximum products of your company. Even i refer to my friends to buy mi products.

But this time i am very disappointed with mi product and service too.

I have purchased mi a2 from amazon and which was delivered on[protected] with order number[protected].br...
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M
munish1947
from Gagret, Himachal Pradesh
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defective mobile

Address:Kangra, Himachal Pradesh, 176061

In relation to your product Mi phone “Redmi 5A (Gold, 32GB)” bought by me on[protected] I have already told you so many times through calls and mails that this phone has problems regarding display and softwares after using 2-3 months. I went seven (8) times to your service centres- 3 times Baddi (H.P), 3 times Chandigarh, 1 time Hoshiarpur (Punjab) and 1 time Kangra (H.P). At last I got frustrated with same recurring problems but still...
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M
munish1947
from Gagret, Himachal Pradesh
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defected mobile

Address:Kangra, Himachal Pradesh, 176061

I had ordered mi "redmi 5a (Gold, 32 gb)" mobile phone from your flipkart site on[protected]Invoice bill copy attached). But i am sorry to say that your product was defected. Nearly 3 months after buying it started showing problems. The display used to get black. Then i showed this mobile in service centre and they changed its software but again just after 2 days it showed problems. Then i again showed it at service centre. This time they...
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M
Manish Goyat
from Sirsa, Haryana
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i am complaint about you service center of mi near bus stop panipat

Address:132103

I am manish i purchase your mobile redmi y2 in 8 / 2018 my mobile is one hand mobile but your service center says that this mobile is repair outer and they did not repair my mobile. But i am sure to say my mobile is not repair and it doesn't drop in water. Sir help me and ither u don't help and mi not helping me i will complaint to mca. I am shour about my mobile. But not satisfied by your services.
Thanks...
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Rashmi@
from Margherita, Arunachal Pradesh
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cheating by mi service centre

Address:Kamrup Metropolitan, Assam

I am rashmi sahu on 09 feb 2019 i have reported to mi service centre (Ramananda tower guwahati) for reapiring of my mobile mi note 3 and my mobile is not warrnty period. My mobile problem was "not holding charge" and technician told me your battery and your mobile charge point has been damaged. I told them for repair and i have been paid rs 2180/- after reach my house i have seen again same problem in mobile. Then again i have reported to...
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A
Abhishek Mahanto
from Lonavla, Maharashtra
Sep 13, 2022
This thread was updated on Sep 13, 2022
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I am complaining about software update.

Address:Thane, Maharashtra, 400612

I am not able to update my device though update package was available. Presently, my device update package is not available. Why this is so?
Please provide proper solution to my problem.
My update version is 10.1.3 (Oreo update)
My product name is redmi 5.
Give the best solution to my problem.
So i can able to update my device to miui version 10.1.3 and my current version is miui global 10.1.2....
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Radhika92
from Gurgaon, Haryana
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tv purchased 6 months ago, apps not working

Address:New Delhi, Delhi, 110075

I purchased a Smart TV on 19th October 2018, till now none of the applications like Amazon Prime, Netflix are working on it. I got in touch with Flipkart from where I purchased the set, they said that such things are provided by the company. All these important aspects related to the product are not mentioned in the specifications. How am I as a customer supposed to know all of these things. I purchase a “Smart” TV with the intetion of...
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I
Ismeet Sahni
from Delhi, Delhi
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note 5 pro auto off problem

Address:New Delhi, Delhi, 110085

I purchased note5 pro on 28 October 2018. It is switching off automatically again and again. I spoke to the customer care executive who told me that the handset will be replaced if the service center is not able to resolve my issue. I went to the service center where the phone's software was updated and I was told that the issue is resolved but even after several visits to the service center my phone is in same condition. It is switching...
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R
rakeshdass
from Bengaluru, Karnataka
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damage led tv

Address:180002

Dear sir

I have purchased a MI tv online through Mi.com detail of which is given below:-

Customer name:- Rakesh dass
Order ID:- [protected]
Product:- MI LED TV 4c Pro 80CM
Reg. email ID:[protected]@gmail.com
Reg.Mob No:- [protected].

After installing the tv Technical Engineer informed us that it is broken inside, and needed to be replaced.he him self wrote down...
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