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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 113

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G
Ghayas Ajmal
from Kolkata, West Bengal
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after sales worst service of mi tv

Address:Kolkata, West Bengal

Hi,

Have purchased a MI TV from a nearby store and the product was delivered I did schedule for installation of the TV the MI company installation guy did not called or came for installation called their CUSTOMER CARE several day for approx 4 day now still no installation guy arrived and the TV lying box pack this is the service they provide.

Product deliver date 9 nov 2018 today date failed of 11 nov installation...
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A
Antara Ambardekar
from Mumbai, Maharashtra
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I'm complaining about automatic enabling of headphones icon.

I'm using redmi note 4 from more than a year and from a month or so the headphones are automatically getting connected even though i've not plugged them in. Due to this, i've to keep the earphones handy, just in case i've an important call to attend. I'm unable to pick up the calls without an earphone due to this issue and nor can i listen to music on speaker. Kindly look into this matter. Thank you....
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I submitted my redmi 5 at the service centre in kochi on 2nd November 2018. It had several complaints like
1. Phones contact were getting deleted automatically day by day.
2. when I type and save, the punctuation marks were getting replaced.
3. fb profile picture of my friends was getting exchanged.
4. several contacts displayed in my WhatsApp were not shown in phone contacts.
It's not even 1 year since...
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S
Shail522endra
from Unnao, Uttar Pradesh
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fraud call to order redmi note 5 pro in rs4000

I have got a call from mobile no.[protected] and he told me that due to successful promotion of MI at international level you mobile number is selected and said if you want to order Redmi note 5 pro it will cost you Rs 4000. So, I said OK. So, he told me to give nearby post office pincode so that he may deliver the phone to post office, I have given my near by post office pincode and he told me to collect from that nearby post office. After...
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R
Rajni Jadhav
from Bengaluru, Karnataka
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fraudulently someone has ordered xiaomi mobiles from your store online

Mobile booking made of Xiaomi company total 5 mobile by the fraud people may please stopped the delivery of the mobile that have been booked as he hav send the photo of booking done by fraud people as they have made fraud payment of Axis Bank Ltd, Tilakwadi Belgaum Branch Karnataka and also police complaint has made
From:Akash Jadhav
Mob:[protected]...
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L
Lakshmepriya S Prasanna
from Udagamandalam, Tamil Nadu
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ordered phone not received till now

I am prasanna r from coimbatore, i ordered redmi note 5 pro on october24th. My order id: [protected]. Till now i have not received the product, i dont want the service anymore. I cant cancel my order as it says the order is locked. Pls revert my money back immediately. I have raised the compliant so many times. No one except customer care is just talking to me. No action has been taken till date..
Pls get this issue resolved and...
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Address:560076
Website:account.xiaomi.com

I have ordered a the xiaomi band 3 on https://account.xiaomi.com/ on 1-nov-2018. And made a payment of 1999 and order number as follows [protected] and i has been shipped by blue dart courier services with the tracking details [protected]. And after that i did not receive a calls for executives from xiaomi or blue dart and the msg appears saying it has been delivered. But till now i did not receive the product and i have raised the ticket...
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T
Thulasidaran S
from Suluru, Andhra Pradesh
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mi makes false promises

Address:Chennai, Tamil Nadu, 600082
Website:NA

I am raising this concern out of complete frustration i have gone through from mi & dealer where i bought my tv. Please find my details below.

Product name : redmi tv 4a 32 (Serial number 16938/[protected]
Dealer name : 2020 mobiles (Deal id cs[protected]
Invoice number :[protected], order id : [protected].

Let me give you a brief description of the issue. I made online purchase of the tv in...
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Address:400077

My mobile handset (Redmi 5) purchased less than 12 months, and still under warranty is refused to be serviced citing 'liquid damage'. Touch screen buttons are not working, and while service team delayed firstly due to lack of availability of spare part, later asked for 'repair cost' of nearly 70% of phone value. Upon explanation that phone has never been mishandled, they said yes, but it is only due to 'excessive sweat' and this is not covered...
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M
MuditGoel
from Gurgaon, Haryana
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wrong information

Address:Moradabad, Uttar Pradesh, 244001

Dear sir,
Today my phone model no 5a touch is not work that's why i went the service centre there gave me the wrong information that your phone parts
Main board, touch panel, is worst which cost rs. 5425.00, there i paid rs, 120.00 to checked my phone, but when i went the unauthorized centre there my phone is ok with normal service charge rs, 100.00......
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S
from Jayamkondacholapuram, Tamil Nadu
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mi tv 4a pro

Address:630556
Website:www.mi.com/in

Hi,
I purchased a 49 inch tv from mi.com which was delivered to me on the 5th of november 2018 and installation was done on 9th of november 2018. My order id is[protected] and[protected]. I am not satisfied with the display, particularly the colors and also there is a slight shaking of the videos. The quality of the tv is not as it was promised in the advertisement. I raised this issue to mi customer support where...
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D
dr.abhinavgaur
from Delhi, Delhi
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installation issues and unprofessional

Address:Indore, Madhya Pradesh, 452016
Website:www.mi.com/in/service/online

I have purchased mi smart tv 43" inches from mi store online. I have made full payment at the time of delivery and its been delivered on 1st of nov my order number is[protected]. After delivery i spoke to 3 different people from the customer care and they all said that due to festival season it will take 10 days for installation. Despite of the 48 hours installation policy i have waited for 10 long days for installation and still...
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R
ravi sunit
from Pune, Maharashtra
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to make foolish

Address:Sagar, Madhya Pradesh, 470001

I placed demand to buy redmi y2 on exchange offer ie to replace redmi note, exchange offer was just rs 600/- ie only 6to 8%value of redmi note. Delivery boy asking serviceable conditions of mob to give new
On calling to cc, supervisor and manager, got same reply
Frnds, who cn give u redmi note in 600
Now when i m asking from all to refund my amount if item is not delivered, deliveryman telling i need e mail from mi company...
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A
AviNeha
from Kota, Rajasthan
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complaint against not delivery mi tv

Hi,

I have purchased "mi led tv 4a pro 123.2 cm (49)" on 25 oct 2018 and order number #[protected] (Delivery id :[protected]. Tv is yet not being delivered as well as tracked (Attached today's tracking status).

I have called to mi support several time and they had false commitment and they raised complaint after 7 days of purchase and assign ticket (2 nov-18) to backed time where eta of backed...
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N
Natarajumpk
from Jangaon, Andhra Pradesh
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mitv

Address:Warangal, Andhra Pradesh, 506167

I have placed on order on m/s xiomi technology india pvt ltd, hosa no.5, village vadape, bhiwandi-421302, maharastra vide order no.[protected] date 15.10.2018 directly through mi store instead of amazon or flipkart.
To out shock the tv which was delivered by the company was with broken screen and out of order. When we called customer care, they have sent there representative and they are not accepting to replace the same.br...
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Sir, at buxar ojha mi service center collected amount rs 177 in advance without servicing of mobile and given the job card no wxin[protected] without doing any job in my set redmi note 5.
It gives very poor image of your service center. He has only opened my mobile and informed that approximate charge is 6900 for repair when i asked to return my mobile then he has made the bill of service charges that is totally unauthorized.br...
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M
manikyammujammil
from Bengaluru, Karnataka
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charging does not stand

Address:560058

I purchased redmi note 5 pro mobile on[protected], from the starting onwards im facing charging does not stand.
After charged up 100 %
1) even im not playing games and not watching videos also.. Still in my mobile charging does not stand
Now what i have to do please give me suggetion...
My contact number is-[protected]
Please take immidiatly action....
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S
samreen hasan Zaidi
from Aligarh, Uttar Pradesh
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mi note5 pro is hanging and getting switched off unexpectedly

I purchased MI note 5 Pro on 2nd Nov 2018. After 2-4 days I have started facing the problem in the set. The handset has multiple issues. Sometimes it is getting switched off while on call and also the phone is hanging while using.
I have talked to customer care. They adviced me to replace it before 9th Nov and only from the same MI store But due to the diwali festival I am not able to replace it before 12th Nov.
Please tell...
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D
Devidas magarde
from Jabalpur, Madhya Pradesh
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default piece of mobile are issue me

Address:Bhopal, Madhya Pradesh, 462003

This is devidas magarde from bhopal i have purchase a new mi note 5 pro but they piece are default nd front flash are not on nd the service centre are not response for the problem i am going a service station in 5 time but problem are not solve the service centre execuitive are delay the day by day plssss solve a problem of my mobile otherwise will complaint a police station against the default piece nd service are not good service centre...
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I
itsvivektripathi
from Allahabad, Uttar Pradesh
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replacement of defective mi led smart tv 4a 108cm(43)

I received mi LED Smart TV 4A 108CM(43) on 04 Nov 18 from mi store against my order id [protected]. After opening it was found that LED is defective. I called customer care number but they are telling since I have opened it, they can not do anything. As per them mi engineer was suppose to open this tv after his arrival for installation. I was not aware of this fact so I opened it.

Keeping in view of the above, It is requested...
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