Xiaomi India Complaints & Reviews

Charging port of my phone was not working. So when the battery was dead it gets switched off.
So i take it to the service center.
According to the service center motherboard was crashed and it should be replaced which costs around rs.4000. But after further inspection of mobile in local mobile phones market there was no problem in motherboard.
So i decided to change charging port of my phone and now it works.
The...

We've visited the service center with a broken mobile (Note 3) - They told us it'll cost us 8000+ for motherboard, connector and screen (I don't know what else is left in mobile apart from these 3 except battery).
We have decided not to give it to them and took it back and gave it to a local repairer who just replaced the screen and charged 1800/-.

Now what to do about this service center. Should I think they lack...

I purchased redmi y bill dated[protected] bill no inv no si/dsn/3223. After one month the touch pad observed crack vertically without falling on ground or any external pressure. How it happen the company will investigate and replace it in waranty of six month time. The authorized center near by me denied to replace it. How can i get justice?

My mobile no[protected]...

Sir,
I ordered Mi LED TV 4A PRO 123.2 cm (49) (₹29, 999 × 1) and TV 43/49 Pro55/55 Pro Wall Mount (₹499 × 1) on Mon, 05-Nov-2018 03:50 pm, Total amount : ₹30, 498/- whose Order number: [protected].
The information from mi customer care is that the order has been split into multiple deliveries i.e., Mi LED TV 4A PRO 123.2 cm (49) the courier partner is Delhivery (Delivery ID:[protected] and TV 43/49 Pro55/55...

My phone got switched off automatically while watching a video. I visited the mi service center in kandivali (E) the next day. They made we wait for 1 hour and took my details. As my phone is in warranty, they came up with issue of liquid glitch and told it will not be under warranty and i had to pay charges. Though my phone dint interact with water, i asked them the amount. They asked me to pay rs. 7, 840. (More than 50% of my phone value)br...

I had purchased red mi note 4 (4 gb/64gb) in june 2017, when i visited to xiomi centre at mahanagr lucknow, they told me that mobile is from china and not having any approval to make it in india, i am fully surprised that how to handle this problem, also they told me that if i want to clarify our doubts than contact to xiomi for further clarification, my mobile is not having any major issue but i want to update s/w of that mobile, kindly...

I bought Xiomi MI A2 from amazon it was delivered to me on 4th November 2018. The phone came with one year warranty.

15 days later, I started observing defects in my phone:
1. Mic- Goes silent on calls. i.e. my voice becomes completely inaudible to the receiver.
2. Speaker- The sound distorts intermittently and becomes aweful.

I reached out to customer care and seek for replacement .The executive...

I have repaired my handset a1 from model town jalandhar service centre on 15-10-18 for a concern of non working of power button and hanging of handset within warranty period. My power key had been changed by service centre but yesterday i. E on 22-10-18 i have faced the same problem and today i. E on 23-11-18 i visited the service centre for my concern and they replied to again change of power button with a cost of rs 530. There is no physical...

I purchased redmi note 5 on 6th may 2018 and it got delivered on 9th may 2018, on flipkart. Recently i got an issue of network problem on that device and i took to the service centre for the 1st time, service centre staff rejected the warranty saying that the mobile is already opened inside and even the display is not original.

My complain is this is the 1st time i got a problem on my redmi note 5 and i directly went to the...

Sir, i have orderd mi 4c pro 32 inch in the date of[protected] and i have recived this product in the date of[protected], and after delivary i have online fillup for installation. Installation boy are come in my home in the date of[protected] and he opend fully packed tv. After opend he didn't find tv remote, the he telling me remote are missing in the box and he telling me i can give a complain in customercare, i have compalin immediately...

Sir, Mi company is not responding against my call which I gave 3 times for the same issue. The serviceman told that the panel has gone. Since I'm waiting since a month about. I purchased the tv online from flipkart. My order id is OD[protected] my tv IMEI no. is 16940/[protected]. Invoice date is[protected]. I have contacted the customer care several times. But the issue has not been resolved till date....

I had a very bad experience recently with mi. I want to gift led tv to my father-in-law and ordered it via my mobile mi store to cash on delivery option.
It took 10 days for them to call my in-law for delivery.in the meantime, i sent the mail to mi service mail id and didn't get proper response.
My order number is [protected] and they keep on telling that your order is cancelled and raise a new order. The explanations...

Hi Support,
I have Redmi note 4 64 GB phone. and from last 15 days. I am facing an overheating issue. and I have visited TVS electronic Malad West Mumbai.
but I am shocked by your service center reply. the told me your PCB issue and your repair phone from outside. and I haven't given my phone to any unauthorized person. and one common thing. if my phone is under warranty why repair from outside and pay money to outside person....

I have ordered mi tv 4a from mi.com on 5th november. However i received product on 14 th november and that too after 3 days delay. I have requested for installation on 14 th november and scheduled for installation on 17th november at 9-12 slot. But nobody came for installation. Then i called customer support and asked them and they told that my installation has been rescheduled to monday (19/11/2018) 6-8 pm slot without informing me about...

Respected sir,
This is swapnil garud. I have purchased “ mi led tv 4a pro 123.2 cm (49)”, from your official website, on 18th october 2018 at around 12.05 pm. From last 29 days i am waiting for the delivery of the product mentioned above, but still it has not been delivered. I contacted your customer care service for 12 - 14 times, i registered complaints for three times (1st complaint id - woin[protected] , 2nd complaint...

Ks
Last login time :[protected]:00:16
Grievance details
Grievance number: 1014185
Grievance reg date:[protected]:00:15

Consumer name : kulkarni sai prasanna consumer contact no : [protected]
Mode : by web grievance type : query
State : karnataka purchase city : bangalore
Sector : e - commerce category : e - commerce - others
Grievance company : company name : mibr...

The order for xiaomi tv - 49" was placed on october 25, 2018 (Order id [protected]). As per the tracking number the shipment has arried in city on october 30, 2018. With constant follow-ups, complaints with xiaomi customer service and delhivery customer service. Everytime, they have ridiculed me that product will be delivered within 24 hours to 72 hours. Till date, there is no concrete answer nor the product been delivered to me. Inefficiencies...

It is with utmost displeasure that I am informing you that I had purchased a MI TV 43 inches and got the delivery of the product on 12th Nov. The invoice no is 140435 dated 10th Nov 2018. The day i received the TV, i had raised a request for installation and the date of installation was scheduled for 15th Nov for 9AM-12PM slot but noone turned up for the same and its almost 7 days from the date of delivery and after giving almost 20-25 calls...

I have placed on order on m/s xiomi technology india pvt ltd, hosa no.5, village vadape, bhiwandi-421302, maharastra vide order no.[protected] date 15.10.2018 directly through mi store instead of amazon or flipkart.
To out shock the tv which was delivered by the company was with broken screen and out of order. When we called customer care, they have sent there representative and they are not accepting to replace the same.
We...

Hi i had purchased a mobile red mi note 4 (4 gb/64gb) in year 2017 via e-bay.com, where mobile is properly working when i had visited the xiomi service centre at lucknow nishantganj, they told me the mobile set is from china and they cant chek them even and they can not take it for any of services related issues.
I am having the original bill also but they doesn't entertain me as well and said me that i have to contact xiomi for this...