Xiaomi India Complaints & Reviews

Dear sir
i m anup, ordered 43 inch led on 18 sept with online payment and i got the delivery date on 23 sept but till date i dont get any delivery to my place, the amazing thing is my led is in my city from 20sept and i got the two times out for delivery message on 22 sept and 24 sept but in the neight at 10 pm i got the messege delivery not attempted by the courier service, and when i called to courier person ( gajhbhiye ) he replied that u come n pick from their hub or wait for two more days, i hv an message from the courier comapny for their worst service example
plz tell me wt action should be taken aginst them n why should not we avoid the mi from next time ??/

I have purched the mobile phone by a retailer.. He has done the booking fr my note 5 pro on mi store.. And i lost the bill which i got by the retailer. So i want a duplicate billbfr my mobile plzz can u tell me frm where i can get the bill.. The retailer also don't know how to get a duplicate bill fr the order... So knindy resolve my problem..

R/sir
Today i replace my battery from mi mobile care centre from narnaul haryana, costomer executive told me that service charge 118 rs only and if any assesary be replace only cost of assesary be charged, not service charge and update charge also not be charged, but when i agree to change my battery in my mobile, the amount more charged from me than bettery cost, total cost charged from me 1238/- but actually cost of battery are 699 /-.

Dear sir, i would like to inform you that i have placed order redmi 6a while deliverd by delivery boy mr. Sagar he talk very rudely with coustomer and he used abusive language with coustomer and also he threaten to customer and he said that i can't wait even 5 minutes if you will not reach within 5 minutes i will deliverd this product to other, i am really surprised how he can can deliverd my orders to others people kindly take necessary action on this. Kindly check the following details

Name : sagar

Area : ramgarh bhurkunda

Item should be delievrd : main road bhurkunda bazar near khisr sagar bhurkunda ramgarh
Pin code 829122

Order no : [protected]

Coustomer number : [protected]
Alternative number : [protected]

I have been noticing this for days as my poco is being shudding down itself without giving anykind of inputs or instructions, mainly comes while using for 10 min and above and i have to unlock it again. It is so difficulty to me and making me think about why should have i buyer a phone like this.
Kindly gave me a instructor to solve this out
Hopefully rahul a

Hi
This is harish sharma, my mi got blast as an explosive making my life in danger, i want my bloody refund, horrible custormer service as always you do. Either resolve my complaint or am going to file a complaint at counsumer court as well as nearest police againt under the terms of your company and explosive and dangerous items your selling without no supposrt at all. Am also going to share on my social networking site as well as on my popular youtube account.

Hello sir
I bought a redmi 6 pro on date 21/09/2018.in my redmi 6 pro camera is not good.in picture very bright so please help me... This problem is both rear camera and front camera.
And when i do video calling then picture is red white etc. When i shoot a pic then eye is red body is white and anither things are bright. So i am sad this function so please help 6

Respected Team,

I lost my MI 4 model mobile phone on August 3rd at a tragic midnight theft, whose CCTV footage are captured and shared with police along with complaint. Please help me in tracing my mobile. My MI account is working fine, i tried to search using it and Find my device but did not work, have sent request erase all my data.

IMEI - [protected]
Model - MI -4

Very unfortunate theft attempt at late night at my location

Booked phone on 14 sep 18 with order id: [protected] and paid full amount via credit card. Also booked complaint for not delivering of product on 18 sep 18 with xiaomi customer care via call with docket no: woin[protected] and re-escalated this complain on daily basis via calling to customer care with docket no: wo:isin[protected] wo:isin[protected]a5e9.
Till date no response have came from company side.

I have purchased Redmi Y 1 3 +32 G from authorized dealer m/s Prakash Music centre Bhopal on 12 th Aug 2018, but my phone screen display became black on 4th Sept 2018. On same day, I have contacted to customer service at Satyam computer bhopal, but still today (21/9) I have not received my mobile .First time I got response that motherboard need to replace, second time network issue, I don't understand that what standard company is following for manufacturing n quantity.Why company is not replacing such mobile? I am very disappointed due to such service n thinking to put case against company in consumer forum for such harassment to me if they don't replace such scrap mobile.

I purchased a MI 5 Pro phone on 10th September 11.35 Pm. For some reason i wanted to cancel that order but site asked me to contact customer service. So i dropped an email to customer service at Sep 11, 2018 at 10:35 AM. (Refer the screenshot from attached email for message asking to contact customer service for refund)

By the time customer service responded to my issue the product was shipped and operator replied saying please don’t accept the product. So when courier guy came for delivery, i told him that I don’t need one phone so please take it back but he refused to take back the phone.

Now, Phone is delivered and i am following up and raising complain but MI team is not able to resolve problem and in fact they have closed my complaint without providing resolution for ticket - WOIN[protected]. Again I called back and the team has raised new complaint WOIN[protected].

I am attaching the screenshot for error message when I tried canceling the order on Sep 11, 2018 at 10:35 AM which was not shipped during that time. Also attaching the screenshot for the entire delivery time for you to understand when the order was shipped.

I request you to kindly look in to this issue and arrange the return and refund as soon as possible.

5 days ago i visited the r solution, begum pet hyderabad, i had to repair my red mi 4a, and the problem was the touch screen. The technician of that center in formed me that for replacement of touch screen and also gave an estimate that 2200/-hundred indian rupees will b required. While i hand over my phone on that center it was totally on switch on mode and display was clearly visible. I had also informed by them that to wait 2 hours. But after 30min, one of the technician mr santosh (The name as like this) told me that on y mobile the mother board was also damaged and he also told that for replacement of mother board as well as touch screen total it will be 5300/-. But i was astonished that while i was handed over to him my mobile was fully on active mode, but he handed over the set as fully dead. I complained there but i could not got the positive answe. After that i shown my mobile on a out sider technician. While he cheeked after a small repairmenent he was able to on my mobile. So i complained about the center that for their negligence my mobile was totally damaged. So i demand for a strict action above them and i also request that they should repair my mobile as soon as possible.

Sir/madam tamilnadu theni dist redmi sanjeev service center is very poor service spares amount high service charge and service tax high amount collected me
Today my note 4 mobil battery changed but he is battery rs 1360 collected from me but he notice board battery price in 700 but 1360 from collected me i am ask to staffs but no response me
So pls consider my complint and take action service center

Best regards
Kasimayan v
[protected]

My phone has stopped working I recently went to the service centre at Mira road thane Maharashtra and they say my screen is damaged and I would need to pay for it which is 2700.

Till last night my phone was working fine and this happened all of a sudden request you to please have it fixed as I cannot afford the replacement cost as i am a student and poor.

Hii myself vikash kumar. I bought redmi 4 on[protected] and i have got charging problem on[protected]. So i go to service centre near to me at motihari district, they took up my phone on[protected] and told me to come after 2days. But they are unable to give me the phone till[protected] and after that they return the phone on[protected] and told me that the spair parts are not available here, just go to another mi service center in muzaffarpur. There i got to know that my warranty was expired and they asking me to pay approx 3800 for main board replacement.
There after i call to the consumer court and filed a complaint for compensation.
Please have a look on this problem another while i will file a case in district court for this type of money earning fraud. Ok
Thankyou.

My name is shefin. I want to know whats the use of xiaomi service center located in kottayam?

On 27 th august i gave a note 5 in xiaomi service center kottayam for liquid damage. My job card number is 473. Many times to i contacting them for know the status. They didnt pickup any call.

The day before yesterday the god was great they took my call. I ask the current status. They told me they don't have any updates.. and call me back after the evening.. i was waiting for their call for two days. Today i was calling 28 times.. but they didnt pickup.. i searching alternate number in redmi site.. but that number is not an authorised service number...

Xioami is a number one selling brand in kerala.. customers are worth for any brands. So dont treat like them as a dog. so kindly make sure that all service centers are all service centers are working to be proud for ur brand..

Please take the necessary action regarding this..

Regards

Shefin shamsudheen
[protected]
[protected]@gmail.com

Hi xiaomi india,

My name is syed saud quadri,
As per the subject i would like to bring into your notice that, many stores in aurangabad maharashtra are selling mi phones at higher price than mrp. For every phone they are char 500/- extra. Can you please confirm that is this a right way. If we want to buy handset we have to wait 1 week and it's available only for 1 min flash sale. How we will get our desired handsets.br...

I have purchased the m1 a1 mobil on 8 apr-2018.
Its mic and speaker is not working call can be made only loudspeaker mode, ring is not able to listen any music not able to listen.
I visited viman nagar pune service center for the service but they told we do not have the screw driver for that mobil so we can not open it you have to visit another service center. They took 2 hours to say that i did not know what the exact problem they just excuse for screw driver.

I am very fad up with this kind of attitude i can not spent daily 2 hours to your service center like that. They have not gave any paper also for reference i do not know how you track the my service visit.

Service center email id :xiaomi. Vimannagar. [protected]@tvs-e.in

My-mobil-no [protected]

I purchase my mobile phone 18.10.2018 from anupam electronics in jogeshwari east my imei no: [protected] after 8 month my is autocratically s/w off i try to lot of time s/w on but my mobile phone is not working so i gone to mi service center at vile parle west many times an not solveing my problem and they giving me same problem in my phone and he is not giving proper answer
If they are not solving my problem than they should replace my phone but they are not doing that.

Dear xiaomi,
I am using redmi 6 pro. But no arcore support is here. Pls bring arcore support by doing some tests. Will it get arcore support or not?
As i want to experience the arcore under budget so i bought redmi 6 pro as it is new. But i am tricked by xiaomi as they do not have the support also i can not play fortnite. I emailed google about this but google said that arcore will be supported only if xiaomi manufacturers wants by doing some calibration rest of its cameras. Now pls pls tell me when will i get the arcore support in my redmi 6 pro? Will i ever get the support? Has xiaomi did not intended to bring it to redmi 6 pro? Will there be a calibration test of redmi 6 pro?
(Arcore is a project of google for augmented reality it need camera to be calibrated by manufacturers)