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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 121

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U
Ujju1993
from Shahabad, Haryana
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hanging problem in note 5

Address:135001

Dear sir/madam
I want to draw your kind attention towards my mobile that i bought on 15 june 2018. But i completely disatified with this mobile beacuse hanging a lot which has disappointed me very much.
After 10 days of buying it is working properly i visited redmi service centres also 2 times within a week but they didn't entertained me. Please replace this mobile as early as possible or arrange a call back. I hope you will...
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H
himanshuace
from New Delhi, Delhi
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order not dispatched even after 5 days o.

Address:110034
Website:www.mi.com/in/index.html

Hi,

I ordered a "POCO F1 Graphite Black 6GB+128GB " on 29th Aug 2018.
Payment mode was via credit card.
The current status of the order is "Payment received".

After numerous calls, emails, customer support chats they have been unable to tell me the status about my order and when I ask them to cancel the order they say the refund will take 8-10 working days.

Its already been 6 days...
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S
Sunil Sunilp
from Bengaluru, Karnataka
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redmi note 5 pro camera issue with portrait mode.

Address:Bangalore, Karnataka

I'm using the device from one month. Its good but from very few days I'm facing problems with portrait mood and the phone gets Hang when I'm trying to use the portrait option.there fore I loved the camera options at redmi note 5pro it was amazing capturing pictures at portrait mood.but after a month I'm disappointed for the results now I request can make my issue done as soon as possible....
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V
veldpi
from Cholapuram, Tamil Nadu
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delay is product shipping even after 5 days

Address:Dharmapuri, Tamil Nadu, 636701
Website:www.mi.com/in

I have ordered poco f1 (6gb + 128gb) variant on 29th august 2018 during flash sale

But till now my product is not shipped yet.

Called customer care and filed a complaint about the issue on 1st of september, they told me i will get a call back from the backend team with in 24 hours.

But here is the surprise, i didn't get a call back till now, today date is 4th of september.

I have...
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S
Satbirk1
from Agra, Uttar Pradesh
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dissipate service from mi

Address:New Delhi, Delhi, 110077
Website:XIAOMI INDIA

Dear Team,

I have purchased MI LED SMART TV 4 A 108 cm (43) from Mi store MALL OF INDIA Noida sector 18, basement on 02nd of Aug'18

However MI store supervisor had told me call on[protected] for installation; Frequently I have called on given no when I reached home with my MI TV ( Also no Delivery from MI Store to home)

I have received message as below

Dear MI fan, Your TV Installation...
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R
Ritik Dagriya
from Jodhpur, Rajasthan
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my redmi note 3 is dead

My redmi note 3 is dead. Phone is dead in only first year. Then repair after phone is dead in second year. Mi phone is only one year smartphone. My redmi note 3 is not start. And mi mobile repairing cost are so high.in my phone motherboard problem is incurred for two time. And the motherboard cost is so high one motherboard is 6600 at least. Xiaomi redmi note 3 is only one year life. My 12000 rs money is totally wasted in one year...
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A
amol1234
from Mumbai, Maharashtra
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redmi note 5 pro - defective piece

Hi,

I have brought REDMI note 5 Pro, Just two months back.

Complaint No. WOIN[protected].

Just Two Month later, now this handset facing issue, these are following.

1.Frequently showing Silent Mode window.
2.Volume & Power Key are not working.
3.Auto Operate Volume Keys.
4.Due to this not able to shut down screen, effects on battery.

Since,...
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M
m.c.joshi
from Mumbai, Maharashtra
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screen of phone faulty

I sent my xoaomi phone under warranty to service center at bhagat singh mkt, new delhi.
The dealer was not cooperating.in spite of producing the bill and phone with box, for repairing problem of no screen display, he did not accept. He then asked for id of person for whome the phone was purchased as a gift.
Plz take na to solve the problem.

M c joshi
[protected]...
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S
Savitri Pharma
from Allahabad, Uttar Pradesh
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about service center in gorakhpur u.p. in side of digvijay nath degree college

Address:Gorakhpur, Uttar Pradesh, 273001

I have bought mi a1 mobile from flipkart at month of january 2018. Whose mobile use my wife she is use this mobile very carefully but in august month mobile screen auto left from upper side of mobile and second problem is when i call from mobile so my mobile auto restart some times. Then i go mi service center at civil lines gorakhpur i booked our mobile for upper above problems but service center manager not open my mobile infront of me....
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S
suresh7799
from Coimbatore, Tamil Nadu
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bluetooth aptx supported version

Address:641662

I bought new mi note 5 pro but it have an issue in connecting bluetooth device in kenwood car audio device. It is connected and and automatically disconnected in every 10 to 15 seconds. Except mi sony moto and other mobiles are connecting successfully. Other all mobiles are supported aptx in bluetooth not mi is not supported so please solve this issue in next update and also am eagerly waiting for next update to solve my issue....
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R
Ravee1989
from Ernakulam, Kerala
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mi store purchase not delivered

Address:Kottayam, Kerala, 686141

On 23.8.2018, I purchased an adaptor from Mi store online as the old one was damaged in the big flood, that hit Kerala during 16.8.18 to 21.8.18. After flood days, I ordered new charger from online Mi store and they despatched it through 'DELHIVERY' courier. They charged Rs. 50 as delivery charges. Yesterday, 30.8.18, shipment reached in my district and the courier agency returned it to the seller, mi, without intimating me. When I try to...
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V
Vaibhav Borale
from Khed, Maharashtra
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regarding not getting instant discount on poco f1 as promised

Address:Pune, Maharashtra, 411045
Website:MI STORE APP (ANDROID)

Hello,

This is Vaibhav Borale from Pune.

I've ordered Xiome's POCO F1 on 29th Aug 2018 flash sale at 12 pm from MI STORE APP.
And as per stated in your offers there was Instant Discount on using HDFC Debit/Credit Card for payment.

I paid the entire amount using HDFC Credit Card. But I didn't get any Instant Discount.
I called on your Customer Care number regarding this on 30th Aug...
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P
Prakash Kunshal
from Mumbai, Maharashtra
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mi power bank 2i 10000 mph

Address:Mumbai City, Maharashtra

Power bank is not giving the output so hence I can't charge my phone. I had a word with the mi customer support he was unable to give me a proper advice
the warranty of the power bank is 6 month only the customer care told me not the power bank can't be repaired you can't service it i.e means that my money is wastage request you please solve my problem....
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M
m_rahul
from Mumbai, Maharashtra
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service issue and fraud

Address:Mumbai City, Maharashtra, 400051
Website:www.mi.com

My name is Rahul and I have purchased a Mi 5a before 5 months and now there is network connectivity issue and assuming without any cost my mobile will be repaired and I have visited to service center they informed me that its a liquid damage which is false commitment as per my knowledge this mobile was kept far away from water but the technician shiv in bandra west center was trying to fool the customers and the manager Vinod over there told...
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Y
YáshRãj Khämßhati
from Ahmedabad, Gujarat
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bad customer service

Address:Ahmedabad, Gujarat, 380022
Website:Www.mobile.mi.com

I went to mi service centre kankaria vanijya bhawan and i submitted my phone phon for charging problem they replaced my charging port but after that when they gave my phone my vibration not working after that they told me to sit for 15 mins after 1 hour the service boy told me that your motherboard is affected by water and the vibration is not working but when i submitted my phone all other things are working well and there is no liquid damage...
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U
Unil Shrestha
from Mumbai, Maharashtra
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mi band - hrx edition

Address:401105
Website:Xiaomi

I bought this product for my wife as a gift to keep up with her health. Within 6 months of the use, it started showing wrong data about the steps and led is not visible.
I've been busy to get this checked out. Finally i managed to get to your center at mira road branch.

I was told that the product is not covered under warranty as it has scratches.

As per your description the product is supposed to be...
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D
DTV Saibaba
from Ahmedabad, Gujarat
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asking more money for mi note3 combo screen replacement (r/s 3000)

Address:370415
Website:Mi service centre

Respected sir,
My mobile mi note3 screen has been cracked due to fall down from 2feet height. Today went to mi authorised centre in mundra, kutchh dt.in gujarat-pin code 370425, they are asking r/s 3000. Actually this combo screen prices are r/s 2450. Is it correct sir.
From:-dtv saibaba, a. G. M (Mechanical)
Blast furnace, jindal saw limited,
Mundra, kutchh dt. Gujarat state-370415;cell no [protected]...
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M
mdsameer8246
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mi band 2, product not delivered

Address:New Delhi, Delhi, 110034

I have purchase band 2 through dabit card on 13-aug-2018 which was not delivered to me after some days when i track my product its show that it delivered but actually i m not received my product than i call to mi service centre its noted my complaint and say that our superior call you within24 hrs and solve your problem and also advice call to bluedart service which ia deliver mi product (My complaint no - woin[protected] and i call in...
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N
Navendra1
from Mumbai, Maharashtra
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exchange of product

Address:410210

My order i'd is [protected]. I purchased mi note 5 with exchange of mi note 4. But courier said there is crack on display. So i said return it so that i can get my money back. I mailed regarding this to customer care. And i got below mentioned irresponsible reply
'dear navendra,

Greetings from mi india customer support. My name is praveen.

I understand your concern regarding the refund for your order...
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D
Debashis9982
from Kolkata, West Bengal
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complaint on redmi 5a

On 16th february 2018 a redmi 5a mobile was purchased from flipkart for my 65 years old father. He is a moderate user. Last week it was found that the back pannel of the handset became swell. Within 2 or 3 days it became worse. My father had been extremely worried. Yesterday the mobile get repaired by the authorised representative of mi and it took rs.1237 to replace the battery just because it crossed the 6 months warranty by some days.br...
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